Preferred Home Health Providers, Inc

Detailed report on the home care agency located in Eustis, Florida (FL).

Preferred Home Health Providers, Inc is a for-profit home care agency based at 900 E Ornage Avenue in Eustis, FL. The agency services an area over 1,100 square miles in size with over 320,000 residents. It was certified by Medicare in 2006. A total of 2,036 Medicare visits were made to 182 home care agency patients in 2006. The provider was reimbursed $402,160 for these services.

Preferred Home Health Providers, Inc offers nursing care, physical therapy, occupational therapy, medical social, and home health aide services. Patients of this agency are more likely to get better at walking or moving around, have less pain when moving around, get better at taking their medicines correctly, and have to be admitted to the hospital less often, when compared to other agencies in the state. However, patients are not as likely to have improvement in bladder control, when compared to other state home care agencies.

Overall Rating

Full StarFull StarFull StarHalf StarEmpty Star
Rated 3.50 out of 5 from 2 User Reviews
Read the Reviews Read the Reviews | Review Now! Rate this Home Care Agency

Quality of Care Rating

Full StarFull StarFull StarHalf StarEmpty Star
Rated 3.50 out of 5 on this user rated measure.

Staff Rating

Full StarFull StarFull StarEmpty StarEmpty Star
Rated 3.00 out of 5 on this user rated measure.

Facility Rating

Full StarFull StarFull StarEmpty StarEmpty Star
Rated 3.00 out of 5 on this user rated measure.

Promptness Rating

Full StarFull StarFull StarHalf StarEmpty Star
Rated 3.50 out of 5 on this user rated measure.

Ownership Type

Proprietary

Certification Date

02/14/2006

Address

900 E Ornage Avenue
Eustis, FL 32726

Phone Number

(352) 589-5854

Geographic Coordinates

28.852746, -81.676191
* The accuracy of these coordinates is at a address level.

Service Areas

32158, 32159, 32162, 32195, 32725, 32726, 32727, 32735, 32736, 32753, 32757, 32767, 32778, 32784, 33162, 33513, 33521, 33585, 33597, 34420, 34491, 34705, 34731, 34736, 34748, 34755, 34785, 34788, 34797, 36740
* Zip codes where this agency provide services.

Services

Charts

Nursing Care Services

Status

Indicates whether the agency offers nursing care services. Services are performed by a registered or licensed nurse. Typically, these services are only provided when; a physician orders this type of care, care must be provided on an intermittent or hourly basis, care is reasonable and necessary for the treatment of the patient's illness or injury, and the care is not custodial in nature.

This Provider This Provider
Yes
Lake County
15 (100.00%) Offer this Service
Florida
774 (100.00%) Offer this Service
United States
8,789 (100.00%) Offer this Service

Occupational Therapy Services

Status

Indicates whether the agency offers occupational therapy services. This service attempts to improve the patient's abilities in daily living, increase awareness of body and surroundings, improve recognition, and teach techniques to simplify tasks.

This Provider This Provider
Yes
Lake County
13 (86.67%) Offer this Service
Florida
636 (82.17%) Offer this Service
United States
7,902 (89.91%) Offer this Service

Speech Pathology Services

Status

Indicates whether the agency offers speech pathology services. Care givers assess, diagnose, and treat the patient's illnesses and disabilities effecting their speech, language, voice, swallowing, and cognitive communications.

This Provider This Provider
No
Lake County
12 (80.00%) Offer this Service
Florida
569 (73.51%) Offer this Service
United States
7,452 (84.79%) Offer this Service

Physical Therapy Services

Status

Indicates whether the agency offers physical therapy services. Services may be provided by nurses, therapists, social workers or home health aides. Typical sessions are one hour in length and are on a one to one basis between the patient and the care giver. A mobile clinic or portable treatment equipment may be used.

This Provider This Provider
Yes
Lake County
15 (100.00%) Offer this Service
Florida
745 (96.25%) Offer this Service
United States
8,535 (97.11%) Offer this Service

Medical Social Services

Status

Indicates whether the agency offers medical social services. This service helps each patient cope with social, psychological, and medical issues arising from an illness or injury. Care givers often act as a mediator between the patient, family, medical personnel, and community.

This Provider This Provider
Yes
Lake County
13 (86.67%) Offer this Service
Florida
629 (81.27%) Offer this Service
United States
7,155 (81.41%) Offer this Service

Home Health Aide Services

Status

Indicates whether the agency offers home health aide services. Aides provide housekeeping, personal care, and dietary services. Typically, records are kept of the services provided and the patient's condition.

This Provider This Provider
Yes
Lake County
15 (100.00%) Offer this Service
Florida
762 (98.45%) Offer this Service
United States
8,530 (97.05%) Offer this Service

Quality Measures

Charts

Less Pain when Moving Around

The percentage of patients who have less pain when moving around. This measure identifies the frequency that pain interferes with a patients' activities. [1] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
Greater Than 95.00%
Lake County
72.14%
Florida
66.15%
United States
61.85%

Better at Bathing

The percentage of patients who get better at bathing. This measure identifies patients' ability to safely bathe their entire body in the shower or bath tub. [2] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
67.00%
Lake County
71.36%
Florida
63.60%
United States
62.13%

Taking Medicine Correctly

The percentage of patients who get better at taking their medicines correctly by mouth. This measure identifies patients' ability to prepare and take oral medications reliably and safely with the correct dosage and at the appropriate intervals. [3] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
57.00%
Lake County
50.14%
Florida
40.61%
United States
40.05%

Short of Breath Less Often

The percentage of patients who are short of breath less often. A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
57.00%
Lake County
65.36%
Florida
56.67%
United States
57.09%

Urgent Unplanned Medical Care

The percentage of patients who need urgent, unplanned medical care. This measure identifies if patients received any unscheduled visits to emergency medical services other than home care agency services. [4] A lower percentage can indicate a higher quality of care provided.

This Provider This Provider
19.00%
Lake County
21.00%
Florida
16.64%
United States
22.74%

Wounds Improved or Healed

The percentage of patients whose wounds improved or healed after an operation. This measure assesses patients' improvement in the status of their most problematic, and observable, surgical wound. [9] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
Less Than 5.00%
Lake County
Less Than 5.00%
Florida
Less Than 5.00%
United States
Less Than 5.00%

Better at Walking or Moving Around

The percentage of patients who get better at walking or moving around. This measure identifies patients' ability to safely ambulate or propel themselves in a wheelchair over a variety of different surfaces. [5] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
51.00%
Lake County
50.00%
Florida
40.90%
United States
39.81%

Better at Getting In and Out of Bed

The percentage of patients who get better at getting in and out of bed. The measure identifies patients' ability to safely transfer themselves in a variety of different situations. For a bedfast patient, the ability to turn and position themselves in bed is evaluated. For a patient who is not confined to a bed, the measure identifies the ability to get in and out of bed, to get on and off a toilet, and to move into and out of a bath tub or shower. [6] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
53.00%
Lake County
61.71%
Florida
50.35%
United States
50.57%

Bladder Control Improvement

The percentage of patients whose bladder control improves. This measure assesses patients whose urinary incontinence improved. [8] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
6.00%
Lake County
53.77%
Florida
46.02%
United States
46.56%

Admittance to the Hospital

The percentage of patients who had to be admitted to the hospital. This measure identifies patients who were admitted to a hospital for 24 hours or more while under the care of a home health agency. [7] A lower percentage can indicate a higher quality of care provided.

This Provider This Provider
20.00%
Lake County
25.00%
Florida
24.99%
United States
31.95%

Stay at Home After Care

The percentage of patients who stay at home after an episode of home health care ends. A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
74.00%
Lake County
70.14%
Florida
70.70%
United States
63.67%

Unplanned Medical Care Related to a Wound

The percentage of patients who need unplanned medical care related to a wound that is new, is worse, or has become infected. A lower percentage can indicate a higher quality of care provided.

This Provider This Provider
Greater Than 95.00%
Lake County
84.08%
Florida
83.40%
United States
80.41%

Treatment Figures

Charts

HHA Patients

The number of home health agency patients treated by this provider that were covered by Medicare Parts A or B in 2006.

This Provider This Provider
182
Lake County Average
462
Florida Average
473
United States Average
398

HHA Visits to Patients

The number of home health agency visits made to patients by this provider that were covered by Medicare Parts A or B in 2006.

This Provider This Provider
2,036
Lake County Average
10,688
Florida Average
20,139
United States Average
12,553

Financials

Charts

Medicare HHA Payments

The total home health agency associated Medicare Parts A & B payments made to this provider in 2006.

This Provider This Provider
$402,160
Lake County Average
$1,420,090
Florida Average
$2,173,798
United States Average
$1,698,103

Medicare Payments Per HHA Visit

The average Medicare payments made to this provider per Medicare Parts A & B covered home health agency visit in 2006.

This Provider This Provider
$198
Lake County Average
$133
Florida Average
$108
United States Average
$135

Medicare Payments Per HHA Patient

The average Medicare payments made to this provider per Medicare Parts A & B covered home health agency patient in 2006.

This Provider This Provider
$2,210
Lake County Average
$3,077
Florida Average
$4,593
United States Average
$4,270

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Preferred Home Health Providers, Inc Review
Overall:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Care:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarFull StarFull StarEmpty StarEmpty Star
Insurance:
Medicare
Details:

The Nurse that ended up taking care of me did ok. The office staff/management were very discourteous, aggressive and talked to me in a very demeaning way, as if I am stupid. Every time I had a concern or asked a simple question the manager would act as if it didn't matter. She kept bringing up that I was on medicare, like "well you don't have a good insurance so what do you expect?" I would not recommend anyone to this service.

Member:
Date:

A Review by Anonymous

Preferred Home Health Providers, Inc Review
Overall:
Full StarFull StarFull StarFull StarFull Star
Care:
Full StarFull StarFull StarFull StarFull Star
Staff:
Full StarFull StarFull StarFull StarFull Star
Facility:
Full StarFull StarFull StarFull StarEmpty Star
Promptness:
Full StarFull StarFull StarFull StarEmpty Star
Insurance:
Medicare
Details:

My family and I are grateful for Preferred Home Health, their staff was great and truly care about their patients. Thanks so much for everything.

Member:
Date:

Discussions

 (Details have not been substantiated)
No discussions have been started. Start the first discussion!

Supplemental

References

Last Modified

Tuesday, July 01, 2008 11:48 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Preferred Home Health Providers, Inc or Preferred Home Health Providers Inc. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

We appreciate any verifiable updates or additional information you may have on this provider.

Nearby Home Care Agencies

  1. Home Care Agency
    Advanced Nursing Concepts, Inc
    Located 3.21 miles away in Tavares at 1599 Tropical Court.
  2. Home Care Agency
    Home Care Services
    Located 4.92 miles away in Tavares at 3260 Waterman Way.
  3. Home Care Agency
    Lake Harris Home Care Services
    Located 11.65 miles away in Leesburg at 701 Lake Port Boulevard.
  4. Home Care Agency
    Hartford Health Services, Inc
    Located 12.04 miles away in Leesburg at 620 S Lake Street Suite 3.
  5. Home Care Agency
    Lrmc Home Health Services
    Located 12.29 miles away in Leesburg at 701 N Palmetto Street Suite A.
Note: There are a total of 19 agencies within 25 miles of this provider.

Newest Reviews

Eustis at a Glance

Eustis has a total population of 15,106, of which 3,410 are children under the age of 18 and 3,884 are seniors 65 and older. The median age is 42.3.

Total Population:
15,106
Median Age:
42.3
Males:
6,905 (45.7%)
Female:
8,201 (54.3%)
Children (0-17):
3,410 (22.6%)
Adults (18-64):
7,812 (51.7%)
Seniors (65+):
3,884 (25.7%)
Age Breakdown:
Breakdown of age groups in Eustis
Married:
7,026 (46.5%)
Divorced:
1,383 (9.2%)
Marriage Breakdown:
Breakdown of marriage in Eustis
Hispanic Ethnicity:
962 (6.37%)
White:
11,616 (76.90%)
African American:
2,867 (18.98%)
Asian:
95 (0.63%)
Pacific Islander:
14 (0.09%)
Indian:
52 (0.34%)
Other:
286 (1.89%)
Two or More:
176 (1.17%)
Racial Breakdown:
Breakdown of race in Eustis

Health

The average number of disabilities per resident is 0.47, which does not include institutionalized individuals.

Disabilities:
0.47 (Per Capita)
Dialysis Centers:
0
Doctors:
262
Home Agencies:
1
Hospitals:
0
Nursing Homes:
3
Medical Suppliers:
13
Rehab Centers:
0

Wealth

The median family income is $39,519 while the median household income is $32,032. Roughly 15.04% of the population live in poverty.

Family Income:
$39,519
Household Income:
$32,032
In Poverty:
15.04%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

Health Management Tools

Support for your Organization

If you represent a health care provider, government entity, library or university, we would like to support you. See our organization support page to see how we can help.