Personal Touch Home Care of Kentucky

Detailed report on the home care agency located in Ft. Thomas, Kentucky (KY).

Personal Touch Home Care of Kentucky is a for-profit home care agency based at 20 North Grand Avenue in Ft. Thomas, KY. The agency services an area over 2,900 square miles in size with over 460,000 residents. It was certified by Medicare in 1988. A total of 14,023 Medicare visits were made to 651 home care agency patients in 2006. The provider was reimbursed $1,925,740 for these services.

Personal Touch Home Care of Kentucky offers nursing care, physical therapy, occupational therapy, speech pathology, medical social, and home health aide services. Patients of this agency are more likely to be short of breath less often, when compared to other agencies in the state.

Overall Rating

Full StarFull StarFull StarFull StarFull Star
Rated 5.00 out of 5 from 1 User Review
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Quality of Care Rating

Full StarFull StarFull StarFull StarFull Star
Rated 5.00 out of 5 on this user rated measure.

Staff Rating

Full StarFull StarFull StarFull StarFull Star
Rated 5.00 out of 5 on this user rated measure.

Facility Rating

Full StarFull StarFull StarEmpty StarEmpty Star
Rated 3.00 out of 5 on this user rated measure.

Promptness Rating

Full StarFull StarFull StarFull StarFull Star
Rated 5.00 out of 5 on this user rated measure.

Ownership Type

Proprietary

Certification Date

01/11/1988

Address

20 North Grand Avenue
Ft. Thomas, KY 41075

Phone Number

(859) 441-0200

Geographic Coordinates

39.076093, -84.462883
* The accuracy of these coordinates is at a address level.

Service Areas

40313, 40351, 40359, 40363, 41001, 41002, 41003, 41004, 41005, 41006, 41007, 41008, 41010, 41011, 41012, 41014, 41015, 41016, 41017, 41018, 41030, 41033, 41034, 41035, 41040, 41042, 41043, 41044, 41045, 41046, 41048, 41049, 41051, 41052, 41053, 41054, 41055, 41056, 41059, 41061, 41063, 41064, 41071, 41072, 41073, 41074, 41075, 41076, 41080, 41083, 41085, 41086, 41091, 41092, 41094, 41095, 41096, 41097, 41098, 45101, 45115, 45144, 45167, 45679, 45693
* Zip codes where this agency provide services.

Services

Charts

Nursing Care Services

Status

Indicates whether the agency offers nursing care services. Services are performed by a registered or licensed nurse. Typically, these services are only provided when; a physician orders this type of care, care must be provided on an intermittent or hourly basis, care is reasonable and necessary for the treatment of the patient's illness or injury, and the care is not custodial in nature.

This Provider This Provider
Yes
Campbell County
2 (100.00%) Offer this Service
Kentucky
101 (100.00%) Offer this Service
United States
8,789 (100.00%) Offer this Service

Occupational Therapy Services

Status

Indicates whether the agency offers occupational therapy services. This service attempts to improve the patient's abilities in daily living, increase awareness of body and surroundings, improve recognition, and teach techniques to simplify tasks.

This Provider This Provider
Yes
Campbell County
1 (50.00%) Offer this Service
Kentucky
93 (92.08%) Offer this Service
United States
7,902 (89.91%) Offer this Service

Speech Pathology Services

Status

Indicates whether the agency offers speech pathology services. Care givers assess, diagnose, and treat the patient's illnesses and disabilities effecting their speech, language, voice, swallowing, and cognitive communications.

This Provider This Provider
Yes
Campbell County
2 (100.00%) Offer this Service
Kentucky
90 (89.11%) Offer this Service
United States
7,452 (84.79%) Offer this Service

Physical Therapy Services

Status

Indicates whether the agency offers physical therapy services. Services may be provided by nurses, therapists, social workers or home health aides. Typical sessions are one hour in length and are on a one to one basis between the patient and the care giver. A mobile clinic or portable treatment equipment may be used.

This Provider This Provider
Yes
Campbell County
2 (100.00%) Offer this Service
Kentucky
101 (100.00%) Offer this Service
United States
8,535 (97.11%) Offer this Service

Medical Social Services

Status

Indicates whether the agency offers medical social services. This service helps each patient cope with social, psychological, and medical issues arising from an illness or injury. Care givers often act as a mediator between the patient, family, medical personnel, and community.

This Provider This Provider
Yes
Campbell County
2 (100.00%) Offer this Service
Kentucky
73 (72.28%) Offer this Service
United States
7,155 (81.41%) Offer this Service

Home Health Aide Services

Status

Indicates whether the agency offers home health aide services. Aides provide housekeeping, personal care, and dietary services. Typically, records are kept of the services provided and the patient's condition.

This Provider This Provider
Yes
Campbell County
2 (100.00%) Offer this Service
Kentucky
101 (100.00%) Offer this Service
United States
8,530 (97.05%) Offer this Service

Quality Measures

Charts

Less Pain when Moving Around

The percentage of patients who have less pain when moving around. This measure identifies the frequency that pain interferes with a patients' activities. [1] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
67.00%
Campbell County
66.00%
Kentucky
63.16%
United States
61.85%

Better at Bathing

The percentage of patients who get better at bathing. This measure identifies patients' ability to safely bathe their entire body in the shower or bath tub. [2] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
64.00%
Campbell County
61.00%
Kentucky
59.28%
United States
62.13%

Taking Medicine Correctly

The percentage of patients who get better at taking their medicines correctly by mouth. This measure identifies patients' ability to prepare and take oral medications reliably and safely with the correct dosage and at the appropriate intervals. [3] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
40.00%
Campbell County
43.00%
Kentucky
37.39%
United States
40.05%

Short of Breath Less Often

The percentage of patients who are short of breath less often. A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
74.00%
Campbell County
69.00%
Kentucky
57.30%
United States
57.09%

Urgent Unplanned Medical Care

The percentage of patients who need urgent, unplanned medical care. This measure identifies if patients received any unscheduled visits to emergency medical services other than home care agency services. [4] A lower percentage can indicate a higher quality of care provided.

This Provider This Provider
30.00%
Campbell County
34.50%
Kentucky
26.07%
United States
22.74%

Wounds Improved or Healed

The percentage of patients whose wounds improved or healed after an operation. This measure assesses patients' improvement in the status of their most problematic, and observable, surgical wound. [9] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
Less Than 5.00%
Campbell County
Less Than 5.00%
Kentucky
Less Than 5.00%
United States
Less Than 5.00%

Better at Walking or Moving Around

The percentage of patients who get better at walking or moving around. This measure identifies patients' ability to safely ambulate or propel themselves in a wheelchair over a variety of different surfaces. [5] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
47.00%
Campbell County
44.00%
Kentucky
42.07%
United States
39.81%

Better at Getting In and Out of Bed

The percentage of patients who get better at getting in and out of bed. The measure identifies patients' ability to safely transfer themselves in a variety of different situations. For a bedfast patient, the ability to turn and position themselves in bed is evaluated. For a patient who is not confined to a bed, the measure identifies the ability to get in and out of bed, to get on and off a toilet, and to move into and out of a bath tub or shower. [6] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
53.00%
Campbell County
57.50%
Kentucky
53.46%
United States
50.57%

Bladder Control Improvement

The percentage of patients whose bladder control improves. This measure assesses patients whose urinary incontinence improved. [8] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
45.00%
Campbell County
45.00%
Kentucky
44.02%
United States
46.56%

Admittance to the Hospital

The percentage of patients who had to be admitted to the hospital. This measure identifies patients who were admitted to a hospital for 24 hours or more while under the care of a home health agency. [7] A lower percentage can indicate a higher quality of care provided.

This Provider This Provider
34.00%
Campbell County
41.50%
Kentucky
33.95%
United States
31.95%

Stay at Home After Care

The percentage of patients who stay at home after an episode of home health care ends. A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
62.00%
Campbell County
55.00%
Kentucky
63.23%
United States
63.67%

Unplanned Medical Care Related to a Wound

The percentage of patients who need unplanned medical care related to a wound that is new, is worse, or has become infected. A lower percentage can indicate a higher quality of care provided.

This Provider This Provider
74.00%
Campbell County
83.00%
Kentucky
81.06%
United States
80.41%

Treatment Figures

Charts

HHA Patients

The number of home health agency patients treated by this provider that were covered by Medicare Parts A or B in 2006.

This Provider This Provider
651
Campbell County Average
497
Kentucky Average
530
United States Average
398

HHA Visits to Patients

The number of home health agency visits made to patients by this provider that were covered by Medicare Parts A or B in 2006.

This Provider This Provider
14,023
Campbell County Average
11,199
Kentucky Average
15,419
United States Average
12,553

Financials

Charts

Medicare HHA Payments

The total home health agency associated Medicare Parts A & B payments made to this provider in 2006.

This Provider This Provider
$1,925,740
Campbell County Average
$1,649,923
Kentucky Average
$2,087,293
United States Average
$1,698,103

Medicare Payments Per HHA Visit

The average Medicare payments made to this provider per Medicare Parts A & B covered home health agency visit in 2006.

This Provider This Provider
$137
Campbell County Average
$147
Kentucky Average
$135
United States Average
$135

Medicare Payments Per HHA Patient

The average Medicare payments made to this provider per Medicare Parts A & B covered home health agency patient in 2006.

This Provider This Provider
$2,958
Campbell County Average
$3,323
Kentucky Average
$3,940
United States Average
$4,270

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Personal Touch Home Care of Kentucky Review
Overall:
Full StarFull StarFull StarFull StarFull Star
Care:
Full StarFull StarFull StarFull StarFull Star
Staff:
Full StarFull StarFull StarFull StarFull Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarFull StarFull StarFull StarFull Star
Insurance:
United Healthcare
Details:

MY HUSBAND & MYSELF HAVE USED PERSONAL TOUCH HOME NURSING FOR SEVERAL YEARS. ALL OF OUR NURSES WERE PROMPT, COURTEOUS, KNOWLEGABLE, EXPLAINED WHAT EXACTLY THE WOULD BE DOING & HAVE BECOME NOT ONLY OUR NURSES BUT GOOD FRIENDS. THEY WERE NOT ONLY CONCERNED ABOUT OUR PHYSCAL HELTH BUT ALSO OUR MENTAL HEALTH. THEY MADE SURE THAT WE HAD THE BEST OF SERVICE! PERSONAL AT THE OFFICE WERE HELPFUL & IF THEY COULDN'T HELP US THEY WOULD POINT US IN THE RIGHT DIRECTION. BOTH MY HUSBAND & I HAD PROBLEMS THAT WERE NOT THE NORM. SO OUR NURSES BECAME OUR LIFELINE TO OUR PROBLEMS. NO WORDS ARE ENOUGH TO EXPRESS HOW MUCH WE APPRECIATE OUR "HOME NURSES".

Member:
Date:

Discussions

 (Details have not been substantiated)

GREAT HOME NURSES

GREAT HOME NURSES
Details:

I AM HOPING THAT THIS NOTE GOES TO THE RIGHT STAFF. WE HAVE USED YOUR HOME NURSING FOR SEVERAL YEARS [ MYSELF & HUSBAND]. IT IS VERY IMPORTANT FOR US TO LET YOU KNOW THAT SHEILA[ NO LONGER W/YOUR STAFF], ANGELA, TAMMY, PAULA & OUR DEAR RICK ARE THE GREATEST PEOPLE IN THE WORLD. UNLESS YOU HAVE BEEN REALLY ILL & AT HOME THERE ARE NO WORDS TO EXPRESS OUR MUCH THESE PEOPLE MEAN TO YOU!. THEY CAN BE YOUR LIFELINE TO SO MUCH THAT YOU NEED EITHER FROM DRS. QUESTIONS, SUPPLIES & A SHOULDER TO CRY ON. AGAIN MY GOD IN HIS WISDOM BLESS YOU ALL!

Replies:
0
Member:
Anonymous
Date:
Tuesday, September 04, 2012 11:17 AM MST

Supplemental

References

Last Modified

Tuesday, July 01, 2008 11:48 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Personal Touch Home Care of Kentucky or Personal Touch Home Care of KY. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

We appreciate any verifiable updates or additional information you may have on this provider.

Nearby Home Care Agencies

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  2. Home Care Agency
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  3. Home Care Agency
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    Located 3.32 miles away in Cincinnati at 615 Elsinore Place.
  4. Home Care Agency
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    Located 3.68 miles away in Cincinnati at 2534 Victory Parkway.
  5. Home Care Agency
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    Located 3.99 miles away in Cincinnati at 2400 Reading Road.
Note: There are a total of 39 agencies within 25 miles of this provider.

Newest Reviews

Ft. Thomas at a Glance

Ft. Thomas has a total population of 16,495, of which 4,123 are children under the age of 18 and 2,604 are seniors 65 and older. The median age is 37.8.

Total Population:
16,495
Median Age:
37.8
Males:
7,840 (47.5%)
Female:
8,655 (52.5%)
Children (0-17):
4,123 (25.0%)
Adults (18-64):
9,768 (59.2%)
Seniors (65+):
2,604 (15.8%)
Age Breakdown:
Breakdown of age groups in Ft. Thomas
Married:
7,615 (46.2%)
Divorced:
1,258 (7.6%)
Marriage Breakdown:
Breakdown of marriage in Ft. Thomas
Hispanic Ethnicity:
103 (0.62%)
White:
16,100 (97.61%)
African American:
120 (0.73%)
Asian:
109 (0.66%)
Pacific Islander:
0 (0.00%)
Indian:
23 (0.14%)
Other:
36 (0.22%)
Two or More:
107 (0.65%)
Racial Breakdown:
Breakdown of race in Ft. Thomas

Health

The average number of disabilities per resident is 0.22, which does not include institutionalized individuals.

Disabilities:
0.22 (Per Capita)
Dialysis Centers:
0
Doctors:
172
Home Agencies:
1
Hospitals:
1
Nursing Homes:
3
Medical Suppliers:
3
Rehab Centers:
0

Wealth

The median family income is $63,006 while the median household income is $49,575. Roughly 4.75% of the population live in poverty.

Family Income:
$63,006
Household Income:
$49,575
In Poverty:
4.75%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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