Riverways Home Care of Ozarks

Detailed report on the home care agency located in West Plains, Missouri (MO).

Riverways Home Care of Ozarks is a non-profit home care agency based at 114 East Main Street in West Plains, MO. The agency services an area over 4,700 square miles in size with over 100,000 residents. It was certified by Medicare in 1984. A total of 8,336 Medicare visits were made to 447 home care agency patients in 2006. The provider was reimbursed $1,141,793 for these services. 171 Medicare patients were given outpatient care and services by this provider in 2006. The provider was reimbursed $4,152 by Medicare for these services.

Riverways Home Care of Ozarks offers nursing care, physical therapy, occupational therapy, speech pathology, medical social, and home health aide services. Patients of this agency are more likely to have their bladder control improve and have to be admitted to the hospital less often, when compared to other agencies in the state.

Overall Rating

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Ownership Type

Voluntary Non-Profit - Private

Certification Date

03/09/1984

Address

114 East Main Street
West Plains, MO 65775

Phone Number

(417) 256-3133

Geographic Coordinates

36.728192, -91.852158
* The accuracy of these coordinates is at a address level.

Service Areas

65438, 65466, 65483, 65484, 65542, 65546, 65548, 65555, 65571, 65588, 65589, 65606, 65607, 65608, 65609, 65618, 65626, 65637, 65638, 65655, 65675, 65676, 65689, 65690, 65692, 65711, 65715, 65717, 65729, 65733, 65755, 65760, 65761, 65762, 65766, 65768, 65773, 65775, 65777, 65778, 65784, 65788, 65789, 65790, 65791, 65793
* Zip codes where this agency provide services.

Services

Charts

Nursing Care Services

Status

Indicates whether the agency offers nursing care services. Services are performed by a registered or licensed nurse. Typically, these services are only provided when; a physician orders this type of care, care must be provided on an intermittent or hourly basis, care is reasonable and necessary for the treatment of the patient's illness or injury, and the care is not custodial in nature.

This Provider This Provider
Yes
Howell County
2 (100.00%) Offer this Service
Missouri
164 (100.00%) Offer this Service
United States
8,789 (100.00%) Offer this Service

Occupational Therapy Services

Status

Indicates whether the agency offers occupational therapy services. This service attempts to improve the patient's abilities in daily living, increase awareness of body and surroundings, improve recognition, and teach techniques to simplify tasks.

This Provider This Provider
Yes
Howell County
2 (100.00%) Offer this Service
Missouri
147 (89.63%) Offer this Service
United States
7,902 (89.91%) Offer this Service

Speech Pathology Services

Status

Indicates whether the agency offers speech pathology services. Care givers assess, diagnose, and treat the patient's illnesses and disabilities effecting their speech, language, voice, swallowing, and cognitive communications.

This Provider This Provider
Yes
Howell County
2 (100.00%) Offer this Service
Missouri
149 (90.85%) Offer this Service
United States
7,452 (84.79%) Offer this Service

Physical Therapy Services

Status

Indicates whether the agency offers physical therapy services. Services may be provided by nurses, therapists, social workers or home health aides. Typical sessions are one hour in length and are on a one to one basis between the patient and the care giver. A mobile clinic or portable treatment equipment may be used.

This Provider This Provider
Yes
Howell County
2 (100.00%) Offer this Service
Missouri
159 (96.95%) Offer this Service
United States
8,535 (97.11%) Offer this Service

Medical Social Services

Status

Indicates whether the agency offers medical social services. This service helps each patient cope with social, psychological, and medical issues arising from an illness or injury. Care givers often act as a mediator between the patient, family, medical personnel, and community.

This Provider This Provider
Yes
Howell County
1 (50.00%) Offer this Service
Missouri
130 (79.27%) Offer this Service
United States
7,155 (81.41%) Offer this Service

Home Health Aide Services

Status

Indicates whether the agency offers home health aide services. Aides provide housekeeping, personal care, and dietary services. Typically, records are kept of the services provided and the patient's condition.

This Provider This Provider
Yes
Howell County
2 (100.00%) Offer this Service
Missouri
160 (97.56%) Offer this Service
United States
8,530 (97.05%) Offer this Service

Quality Measures

Charts

Less Pain when Moving Around

The percentage of patients who have less pain when moving around. This measure identifies the frequency that pain interferes with a patients' activities. [1] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
69.00%
Howell County
62.00%
Missouri
63.01%
United States
61.85%

Better at Bathing

The percentage of patients who get better at bathing. This measure identifies patients' ability to safely bathe their entire body in the shower or bath tub. [2] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
67.00%
Howell County
62.00%
Missouri
62.07%
United States
62.13%

Taking Medicine Correctly

The percentage of patients who get better at taking their medicines correctly by mouth. This measure identifies patients' ability to prepare and take oral medications reliably and safely with the correct dosage and at the appropriate intervals. [3] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
40.00%
Howell County
28.00%
Missouri
40.49%
United States
40.05%

Short of Breath Less Often

The percentage of patients who are short of breath less often. A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
56.00%
Howell County
53.00%
Missouri
59.84%
United States
57.09%

Urgent Unplanned Medical Care

The percentage of patients who need urgent, unplanned medical care. This measure identifies if patients received any unscheduled visits to emergency medical services other than home care agency services. [4] A lower percentage can indicate a higher quality of care provided.

This Provider This Provider
21.00%
Howell County
24.00%
Missouri
22.83%
United States
22.74%

Wounds Improved or Healed

The percentage of patients whose wounds improved or healed after an operation. This measure assesses patients' improvement in the status of their most problematic, and observable, surgical wound. [9] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
Less Than 5.00%
Howell County
Less Than 5.00%
Missouri
Less Than 5.00%
United States
Less Than 5.00%

Better at Walking or Moving Around

The percentage of patients who get better at walking or moving around. This measure identifies patients' ability to safely ambulate or propel themselves in a wheelchair over a variety of different surfaces. [5] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
39.00%
Howell County
43.50%
Missouri
41.79%
United States
39.81%

Better at Getting In and Out of Bed

The percentage of patients who get better at getting in and out of bed. The measure identifies patients' ability to safely transfer themselves in a variety of different situations. For a bedfast patient, the ability to turn and position themselves in bed is evaluated. For a patient who is not confined to a bed, the measure identifies the ability to get in and out of bed, to get on and off a toilet, and to move into and out of a bath tub or shower. [6] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
52.00%
Howell County
58.50%
Missouri
55.90%
United States
50.57%

Bladder Control Improvement

The percentage of patients whose bladder control improves. This measure assesses patients whose urinary incontinence improved. [8] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
60.00%
Howell County
41.00%
Missouri
49.12%
United States
46.56%

Admittance to the Hospital

The percentage of patients who had to be admitted to the hospital. This measure identifies patients who were admitted to a hospital for 24 hours or more while under the care of a home health agency. [7] A lower percentage can indicate a higher quality of care provided.

This Provider This Provider
20.00%
Howell County
17.50%
Missouri
27.48%
United States
31.95%

Stay at Home After Care

The percentage of patients who stay at home after an episode of home health care ends. A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
76.00%
Howell County
77.00%
Missouri
68.11%
United States
63.67%

Unplanned Medical Care Related to a Wound

The percentage of patients who need unplanned medical care related to a wound that is new, is worse, or has become infected. A lower percentage can indicate a higher quality of care provided.

This Provider This Provider
78.00%
Howell County
78.00%
Missouri
79.67%
United States
80.41%

Treatment Figures

Charts

HHA Patients

The number of home health agency patients treated by this provider that were covered by Medicare Parts A or B in 2006.

This Provider This Provider
447
Howell County Average
260
Missouri Average
419
United States Average
398

Outpatients

The number of outpatients treated by this provider that were covered by Medicare Part B in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
171
Missouri Average
1,271
United States Average
821

HHA Visits to Patients

The number of home health agency visits made to patients by this provider that were covered by Medicare Parts A or B in 2006.

This Provider This Provider
8,336
Howell County Average
5,063
Missouri Average
9,531
United States Average
12,553

Financials

Charts

Medicare HHA Payments

The total home health agency associated Medicare Parts A & B payments made to this provider in 2006.

This Provider This Provider
$1,141,793
Howell County Average
$670,698
Missouri Average
$1,355,975
United States Average
$1,698,103

Medicare Payments Per HHA Visit

The average Medicare payments made to this provider per Medicare Parts A & B covered home health agency visit in 2006.

This Provider This Provider
$137
Howell County Average
$132
Missouri Average
$142
United States Average
$135

Medicare Outpatient Payments

The total outpatient associated Medicare Part B payments made to this provider in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$4,152
Missouri Average
$909,976
United States Average
$393,100

Medicare Payments Per HHA Patient

The average Medicare payments made to this provider per Medicare Parts A & B covered home health agency patient in 2006.

This Provider This Provider
$2,554
Howell County Average
$2,580
Missouri Average
$3,237
United States Average
$4,270

Medicare Payments Per Outpatient

The average Medicare payments made to this provider per Medicare Part B covered outpatient in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$24
Missouri Average
$716
United States Average
$479

Reviews and Ratings

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Discussions

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Supplemental

References

Last Modified

Tuesday, September 02, 2008 4:56 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Riverways Home Care of Ozarks. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

We appreciate any verifiable updates or additional information you may have on this provider.

Nearby Home Care Agencies

  1. Home Care Agency
    Westwood Home Health
    Located 16.02 miles away in Willow Springs at 2646 State Road 76.
Note: There are a total of 1 agencies within 25 miles of this provider.

Newest Reviews

West Plains at a Glance

West Plains has a total population of 10,866, of which 2,700 are children under the age of 18 and 2,308 are seniors 65 and older. The median age is 38.1.

Total Population:
10,866
Median Age:
38.1
Males:
4,948 (45.5%)
Female:
5,918 (54.5%)
Children (0-17):
2,700 (24.8%)
Adults (18-64):
5,858 (53.9%)
Seniors (65+):
2,308 (21.2%)
Age Breakdown:
Breakdown of age groups in West Plains
Married:
5,156 (47.5%)
Divorced:
975 (9.0%)
Marriage Breakdown:
Breakdown of marriage in West Plains
Hispanic Ethnicity:
179 (1.65%)
White:
10,401 (95.72%)
African American:
79 (0.73%)
Asian:
77 (0.71%)
Pacific Islander:
7 (0.06%)
Indian:
104 (0.96%)
Other:
56 (0.52%)
Two or More:
142 (1.31%)
Racial Breakdown:
Breakdown of race in West Plains

Health

The average number of disabilities per resident is 0.40, which does not include institutionalized individuals.

Disabilities:
0.40 (Per Capita)
Dialysis Centers:
1
Doctors:
209
Home Agencies:
1
Hospitals:
1
Nursing Homes:
3
Medical Suppliers:
12
Rehab Centers:
1

Wealth

The median family income is $30,369 while the median household income is $24,122. Roughly 18.07% of the population live in poverty.

Family Income:
$30,369
Household Income:
$24,122
In Poverty:
18.07%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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