Emerald Care, Inc

Detailed report on the home care agency located in Gastonia, North Carolina (NC).

Emerald Care, Inc is a for-profit home care agency based at 2923 Rousseau Court in Gastonia, NC. The agency services an area over 1,600 square miles in size with over 980,000 residents. It was certified by Medicare in 1980. A total of 34,156 Medicare visits were made to 1,303 home care agency patients in 2006. The provider was reimbursed $5,826,539 for these services. 471 Medicare patients were given outpatient care and services by this provider in 2006. The provider was reimbursed $20,571 by Medicare for these services.

Emerald Care, Inc offers nursing care, physical therapy, occupational therapy, speech pathology, medical social, and home health aide services. Patients of this agency are not as likely to have improvement in bladder control, have to be admitted to the hospital less often, and need urgent unplanned medical care less often, when compared to other state home care agencies.

Overall Rating

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Rated 1.00 out of 5 from 1 User Review
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Quality of Care Rating

Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Rated 1.00 out of 5 on this user rated measure.

Staff Rating

Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Rated 1.00 out of 5 on this user rated measure.

Facility Rating

Full StarFull StarFull StarEmpty StarEmpty Star
Rated 3.00 out of 5 on this user rated measure.

Promptness Rating

Full StarFull StarFull StarEmpty StarEmpty Star
Rated 3.00 out of 5 on this user rated measure.

Ownership Type

Proprietary

Certification Date

05/22/1980

Address

2923 Rousseau Court
Gastonia, NC 28054

Phone Number

(704) 867-1141

Geographic Coordinates

35.248834, -81.134668
* The accuracy of these coordinates is at a address level.

Service Areas

28006, 28012, 28016, 28020, 28021, 28032, 28033, 28034, 28037, 28052, 28053, 28054, 28056, 28073, 28077, 28078, 28080, 28082, 28086, 28090, 28092, 28093, 28098, 28101, 28105, 28106, 28120, 28134, 28150, 28152, 28164, 28168, 28169, 28202, 28205, 28208, 28209, 28210, 28211, 28212, 28213, 28214, 28215, 28216, 28217, 28219, 28226, 28227, 28269, 28270, 28273, 28277, 28650, 28711
* Zip codes where this agency provide services.

Services

Charts

Nursing Care Services

Status

Indicates whether the agency offers nursing care services. Services are performed by a registered or licensed nurse. Typically, these services are only provided when; a physician orders this type of care, care must be provided on an intermittent or hourly basis, care is reasonable and necessary for the treatment of the patient's illness or injury, and the care is not custodial in nature.

This Provider This Provider
Yes
Gastonia
3 (100.00%) Offer this Service
Gaston County
3 (100.00%) Offer this Service
North Carolina
166 (100.00%) Offer this Service
United States
8,789 (100.00%) Offer this Service

Occupational Therapy Services

Status

Indicates whether the agency offers occupational therapy services. This service attempts to improve the patient's abilities in daily living, increase awareness of body and surroundings, improve recognition, and teach techniques to simplify tasks.

This Provider This Provider
Yes
Gastonia
3 (100.00%) Offer this Service
Gaston County
3 (100.00%) Offer this Service
North Carolina
158 (95.18%) Offer this Service
United States
7,902 (89.91%) Offer this Service

Speech Pathology Services

Status

Indicates whether the agency offers speech pathology services. Care givers assess, diagnose, and treat the patient's illnesses and disabilities effecting their speech, language, voice, swallowing, and cognitive communications.

This Provider This Provider
Yes
Gastonia
3 (100.00%) Offer this Service
Gaston County
3 (100.00%) Offer this Service
North Carolina
152 (91.57%) Offer this Service
United States
7,452 (84.79%) Offer this Service

Physical Therapy Services

Status

Indicates whether the agency offers physical therapy services. Services may be provided by nurses, therapists, social workers or home health aides. Typical sessions are one hour in length and are on a one to one basis between the patient and the care giver. A mobile clinic or portable treatment equipment may be used.

This Provider This Provider
Yes
Gastonia
3 (100.00%) Offer this Service
Gaston County
3 (100.00%) Offer this Service
North Carolina
164 (98.80%) Offer this Service
United States
8,535 (97.11%) Offer this Service

Medical Social Services

Status

Indicates whether the agency offers medical social services. This service helps each patient cope with social, psychological, and medical issues arising from an illness or injury. Care givers often act as a mediator between the patient, family, medical personnel, and community.

This Provider This Provider
Yes
Gastonia
3 (100.00%) Offer this Service
Gaston County
3 (100.00%) Offer this Service
North Carolina
153 (92.17%) Offer this Service
United States
7,155 (81.41%) Offer this Service

Home Health Aide Services

Status

Indicates whether the agency offers home health aide services. Aides provide housekeeping, personal care, and dietary services. Typically, records are kept of the services provided and the patient's condition.

This Provider This Provider
Yes
Gastonia
3 (100.00%) Offer this Service
Gaston County
3 (100.00%) Offer this Service
North Carolina
166 (100.00%) Offer this Service
United States
8,530 (97.05%) Offer this Service

Quality Measures

Charts

Less Pain when Moving Around

The percentage of patients who have less pain when moving around. This measure identifies the frequency that pain interferes with a patients' activities. [1] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
63.00%
Gastonia
69.33%
Gaston County
69.33%
North Carolina
65.16%
United States
61.85%

Better at Bathing

The percentage of patients who get better at bathing. This measure identifies patients' ability to safely bathe their entire body in the shower or bath tub. [2] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
58.00%
Gastonia
70.67%
Gaston County
70.67%
North Carolina
58.99%
United States
62.13%

Taking Medicine Correctly

The percentage of patients who get better at taking their medicines correctly by mouth. This measure identifies patients' ability to prepare and take oral medications reliably and safely with the correct dosage and at the appropriate intervals. [3] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
31.00%
Gastonia
45.00%
Gaston County
45.00%
North Carolina
34.67%
United States
40.05%

Short of Breath Less Often

The percentage of patients who are short of breath less often. A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
58.00%
Gastonia
66.67%
Gaston County
66.67%
North Carolina
62.08%
United States
57.09%

Urgent Unplanned Medical Care

The percentage of patients who need urgent, unplanned medical care. This measure identifies if patients received any unscheduled visits to emergency medical services other than home care agency services. [4] A lower percentage can indicate a higher quality of care provided.

This Provider This Provider
33.00%
Gastonia
29.33%
Gaston County
29.33%
North Carolina
25.02%
United States
22.74%

Wounds Improved or Healed

The percentage of patients whose wounds improved or healed after an operation. This measure assesses patients' improvement in the status of their most problematic, and observable, surgical wound. [9] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
Less Than 5.00%
Gastonia
Less Than 5.00%
Gaston County
Less Than 5.00%
North Carolina
Less Than 5.00%
United States
Less Than 5.00%

Better at Walking or Moving Around

The percentage of patients who get better at walking or moving around. This measure identifies patients' ability to safely ambulate or propel themselves in a wheelchair over a variety of different surfaces. [5] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
43.00%
Gastonia
49.33%
Gaston County
49.33%
North Carolina
40.59%
United States
39.81%

Better at Getting In and Out of Bed

The percentage of patients who get better at getting in and out of bed. The measure identifies patients' ability to safely transfer themselves in a variety of different situations. For a bedfast patient, the ability to turn and position themselves in bed is evaluated. For a patient who is not confined to a bed, the measure identifies the ability to get in and out of bed, to get on and off a toilet, and to move into and out of a bath tub or shower. [6] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
54.00%
Gastonia
59.33%
Gaston County
59.33%
North Carolina
55.79%
United States
50.57%

Bladder Control Improvement

The percentage of patients whose bladder control improves. This measure assesses patients whose urinary incontinence improved. [8] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
39.00%
Gastonia
51.00%
Gaston County
51.00%
North Carolina
47.93%
United States
46.56%

Admittance to the Hospital

The percentage of patients who had to be admitted to the hospital. This measure identifies patients who were admitted to a hospital for 24 hours or more while under the care of a home health agency. [7] A lower percentage can indicate a higher quality of care provided.

This Provider This Provider
37.00%
Gastonia
32.67%
Gaston County
32.67%
North Carolina
31.01%
United States
31.95%

Stay at Home After Care

The percentage of patients who stay at home after an episode of home health care ends. A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
59.00%
Gastonia
65.33%
Gaston County
65.33%
North Carolina
65.67%
United States
63.67%

Unplanned Medical Care Related to a Wound

The percentage of patients who need unplanned medical care related to a wound that is new, is worse, or has become infected. A lower percentage can indicate a higher quality of care provided.

This Provider This Provider
78.00%
Gastonia
79.67%
Gaston County
79.67%
North Carolina
80.61%
United States
80.41%

Treatment Figures

Charts

HHA Patients

The number of home health agency patients treated by this provider that were covered by Medicare Parts A or B in 2006.

This Provider This Provider
1,303
Gastonia Average
876
Gaston County Average
876
North Carolina Average
611
United States Average
398

Outpatients

The number of outpatients treated by this provider that were covered by Medicare Part B in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
471
North Carolina Average
67
United States Average
821

HHA Visits to Patients

The number of home health agency visits made to patients by this provider that were covered by Medicare Parts A or B in 2006.

This Provider This Provider
34,156
Gastonia Average
19,975
Gaston County Average
19,975
North Carolina Average
14,007
United States Average
12,553

Financials

Charts

Medicare HHA Payments

The total home health agency associated Medicare Parts A & B payments made to this provider in 2006.

This Provider This Provider
$5,826,539
Gastonia Average
$3,310,433
Gaston County Average
$3,310,433
North Carolina Average
$2,161,903
United States Average
$1,698,103

Medicare Payments Per HHA Visit

The average Medicare payments made to this provider per Medicare Parts A & B covered home health agency visit in 2006.

This Provider This Provider
$171
Gastonia Average
$166
Gaston County Average
$166
North Carolina Average
$154
United States Average
$135

Medicare Outpatient Payments

The total outpatient associated Medicare Part B payments made to this provider in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$20,571
North Carolina Average
$4,097
United States Average
$393,100

Medicare Payments Per HHA Patient

The average Medicare payments made to this provider per Medicare Parts A & B covered home health agency patient in 2006.

This Provider This Provider
$4,472
Gastonia Average
$3,780
Gaston County Average
$3,780
North Carolina Average
$3,536
United States Average
$4,270

Medicare Payments Per Outpatient

The average Medicare payments made to this provider per Medicare Part B covered outpatient in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$44
North Carolina Average
$61
United States Average
$479

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Emerald Care, Inc Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarFull StarFull StarEmpty StarEmpty Star
Insurance:
Medicare
Details:

Emerald care employees have completely ignored my mothers's doctor's instructions. Now instead of continuing to improve she has regressed considerably.

Member:
Date:

Discussions

 (Details have not been substantiated)
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Supplemental

References

Last Modified

Tuesday, July 01, 2008 11:47 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Emerald Care, Inc or Emerald Care Inc.. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

We appreciate any verifiable updates or additional information you may have on this provider.

Nearby Home Care Agencies

  1. Home Care Agency
    Home Health Professionals
    Located 1.85 miles away in Gastonia at 2550 Court Drive Suite 103.
  2. Home Care Agency
    Advanced Home Care
    Located 2.69 miles away in Gastonia at 200 East Second Avenue.
  3. Home Care Agency
    Home Health Professionals
    Located 12.76 miles away in Charlotte at 2221 Edge Lake Drive Suite 190.
  4. Home Care Agency
    Advanced Home Care
    Located 13.39 miles away in Charlotte at 2520 Whitehall Park Drive Suite 950.
  5. Home Care Agency
    Lincoln County Home Health Agency
    Located 16.62 miles away in Lincolnton at 2681 East Main Street.
Note: There are a total of 9 agencies within 25 miles of this provider.

Newest Reviews

Gastonia at a Glance

Gastonia has a total population of 66,277, of which 16,544 are children under the age of 18 and 9,140 are seniors 65 and older. The median age is 35.6.

Total Population:
66,277
Median Age:
35.6
Males:
31,325 (47.3%)
Female:
34,952 (52.7%)
Children (0-17):
16,544 (25.0%)
Adults (18-64):
40,593 (61.2%)
Seniors (65+):
9,140 (13.8%)
Age Breakdown:
Breakdown of age groups in Gastonia
Married:
30,176 (45.5%)
Divorced:
5,116 (7.7%)
Marriage Breakdown:
Breakdown of marriage in Gastonia
Hispanic Ethnicity:
3,613 (5.45%)
White:
46,513 (70.18%)
African American:
16,981 (25.62%)
Asian:
773 (1.17%)
Pacific Islander:
19 (0.03%)
Indian:
137 (0.21%)
Other:
1,167 (1.76%)
Two or More:
687 (1.04%)
Racial Breakdown:
Breakdown of race in Gastonia

Health

The average number of disabilities per resident is 0.42, which does not include institutionalized individuals.

Disabilities:
0.42 (Per Capita)
Dialysis Centers:
1
Doctors:
639
Home Agencies:
3
Hospitals:
1
Nursing Homes:
7
Medical Suppliers:
52
Rehab Centers:
11

Wealth

The median family income is $44,873 while the median household income is $36,924. Roughly 14.67% of the population live in poverty.

Family Income:
$44,873
Household Income:
$36,924
In Poverty:
14.67%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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