Fidelity Health Care

Detailed report on the home care agency located in Dayton, Ohio (OH).

Fidelity Health Care is a non-profit home care agency based at 3832 Kettering Boulevard in Dayton, OH. The agency services an area over 3,400 square miles in size with over 1,550,000 residents. It was certified by Medicare in 1981. A total of 109,006 Medicare visits were made to 3,213 home care agency patients in 2006. The provider was reimbursed $11,295,513 for these services.

Fidelity Health Care offers nursing care, physical therapy, occupational therapy, speech pathology, medical social, and home health aide services. Patients of this agency are more likely to get better at taking their medicines correctly and have to be admitted to the hospital less often, when compared to other agencies in the state.

Overall Rating

Full StarHalf StarEmpty StarEmpty StarEmpty Star
Rated 1.50 out of 5 from 2 User Reviews
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Quality of Care Rating

Full StarHalf StarEmpty StarEmpty StarEmpty Star
Rated 1.50 out of 5 on this user rated measure.

Staff Rating

Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Rated 1.00 out of 5 on this user rated measure.

Facility Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 2.00 out of 5 on this user rated measure.

Promptness Rating

Full StarFull StarHalf StarEmpty StarEmpty Star
Rated 2.50 out of 5 on this user rated measure.

Ownership Type

Voluntary Non-Profit - Private

Certification Date

09/24/1981

Address

3832 Kettering Boulevard
Dayton, OH 45439

Phone Number

(937) 208-6400

Geographic Coordinates

39.699097, -84.210363
* The accuracy of these coordinates is at a address level.

Service Areas

41825, 43232, 45002, 45005, 45011, 45013, 45014, 45015, 45032, 45036, 45040, 45042, 45044, 45050, 45054, 45056, 45062, 45064, 45065, 45066, 45067, 45068, 45069, 45133, 45169, 45236, 45301, 45303, 45304, 45305, 45308, 45309, 45311, 45312, 45314, 45315, 45317, 45319, 45320, 45321, 45322, 45323, 45324, 45325, 45327, 45330, 45331, 45335, 45337, 45338, 45339, 45341, 45342, 45344, 45345, 45346, 45349, 45354, 45356, 45359, 45361, 45370, 45371, 45373, 45377, 45378, 45381, 45383, 45385, 45387, 45388, 45390, 45402, 45403, 45404, 45405, 45406, 45408, 45409, 45410, 45412, 45413, 45414, 45415, 45416, 45417, 45418, 45419, 45420, 45424, 45426, 45427, 45428, 45429, 45430, 45431, 45432, 45433, 45434, 45439, 45440, 45441, 45449, 45458, 45459, 45501, 45502, 45503, 45504, 45505, 45506
* Zip codes where this agency provide services.

Services

Charts

Nursing Care Services

Status

Indicates whether the agency offers nursing care services. Services are performed by a registered or licensed nurse. Typically, these services are only provided when; a physician orders this type of care, care must be provided on an intermittent or hourly basis, care is reasonable and necessary for the treatment of the patient's illness or injury, and the care is not custodial in nature.

This Provider This Provider
Yes
Dayton
20 (100.00%) Offer this Service
Montgomery County
29 (100.00%) Offer this Service
Ohio
457 (100.00%) Offer this Service
United States
8,789 (100.00%) Offer this Service

Occupational Therapy Services

Status

Indicates whether the agency offers occupational therapy services. This service attempts to improve the patient's abilities in daily living, increase awareness of body and surroundings, improve recognition, and teach techniques to simplify tasks.

This Provider This Provider
Yes
Dayton
20 (100.00%) Offer this Service
Montgomery County
28 (96.55%) Offer this Service
Ohio
382 (83.59%) Offer this Service
United States
7,902 (89.91%) Offer this Service

Speech Pathology Services

Status

Indicates whether the agency offers speech pathology services. Care givers assess, diagnose, and treat the patient's illnesses and disabilities effecting their speech, language, voice, swallowing, and cognitive communications.

This Provider This Provider
Yes
Dayton
20 (100.00%) Offer this Service
Montgomery County
29 (100.00%) Offer this Service
Ohio
340 (74.40%) Offer this Service
United States
7,452 (84.79%) Offer this Service

Physical Therapy Services

Status

Indicates whether the agency offers physical therapy services. Services may be provided by nurses, therapists, social workers or home health aides. Typical sessions are one hour in length and are on a one to one basis between the patient and the care giver. A mobile clinic or portable treatment equipment may be used.

This Provider This Provider
Yes
Dayton
20 (100.00%) Offer this Service
Montgomery County
29 (100.00%) Offer this Service
Ohio
415 (90.81%) Offer this Service
United States
8,535 (97.11%) Offer this Service

Medical Social Services

Status

Indicates whether the agency offers medical social services. This service helps each patient cope with social, psychological, and medical issues arising from an illness or injury. Care givers often act as a mediator between the patient, family, medical personnel, and community.

This Provider This Provider
Yes
Dayton
19 (95.00%) Offer this Service
Montgomery County
27 (93.10%) Offer this Service
Ohio
271 (59.30%) Offer this Service
United States
7,155 (81.41%) Offer this Service

Home Health Aide Services

Status

Indicates whether the agency offers home health aide services. Aides provide housekeeping, personal care, and dietary services. Typically, records are kept of the services provided and the patient's condition.

This Provider This Provider
Yes
Dayton
19 (95.00%) Offer this Service
Montgomery County
28 (96.55%) Offer this Service
Ohio
444 (97.16%) Offer this Service
United States
8,530 (97.05%) Offer this Service

Quality Measures

Charts

Less Pain when Moving Around

The percentage of patients who have less pain when moving around. This measure identifies the frequency that pain interferes with a patients' activities. [1] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
56.00%
Dayton
57.67%
Montgomery County
56.68%
Ohio
57.25%
United States
61.85%

Better at Bathing

The percentage of patients who get better at bathing. This measure identifies patients' ability to safely bathe their entire body in the shower or bath tub. [2] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
63.00%
Dayton
58.25%
Montgomery County
57.42%
Ohio
55.43%
United States
62.13%

Taking Medicine Correctly

The percentage of patients who get better at taking their medicines correctly by mouth. This measure identifies patients' ability to prepare and take oral medications reliably and safely with the correct dosage and at the appropriate intervals. [3] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
45.00%
Dayton
34.17%
Montgomery County
34.56%
Ohio
35.34%
United States
40.05%

Short of Breath Less Often

The percentage of patients who are short of breath less often. A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
63.00%
Dayton
63.73%
Montgomery County
62.06%
Ohio
55.84%
United States
57.09%

Urgent Unplanned Medical Care

The percentage of patients who need urgent, unplanned medical care. This measure identifies if patients received any unscheduled visits to emergency medical services other than home care agency services. [4] A lower percentage can indicate a higher quality of care provided.

This Provider This Provider
27.00%
Dayton
27.82%
Montgomery County
29.84%
Ohio
28.22%
United States
22.74%

Wounds Improved or Healed

The percentage of patients whose wounds improved or healed after an operation. This measure assesses patients' improvement in the status of their most problematic, and observable, surgical wound. [9] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
Less Than 5.00%
Dayton
Less Than 5.00%
Montgomery County
Less Than 5.00%
Ohio
Less Than 5.00%
United States
Less Than 5.00%

Better at Walking or Moving Around

The percentage of patients who get better at walking or moving around. This measure identifies patients' ability to safely ambulate or propel themselves in a wheelchair over a variety of different surfaces. [5] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
39.00%
Dayton
35.00%
Montgomery County
36.00%
Ohio
38.63%
United States
39.81%

Better at Getting In and Out of Bed

The percentage of patients who get better at getting in and out of bed. The measure identifies patients' ability to safely transfer themselves in a variety of different situations. For a bedfast patient, the ability to turn and position themselves in bed is evaluated. For a patient who is not confined to a bed, the measure identifies the ability to get in and out of bed, to get on and off a toilet, and to move into and out of a bath tub or shower. [6] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
59.00%
Dayton
54.55%
Montgomery County
55.41%
Ohio
52.07%
United States
50.57%

Bladder Control Improvement

The percentage of patients whose bladder control improves. This measure assesses patients whose urinary incontinence improved. [8] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
53.00%
Dayton
53.00%
Montgomery County
50.20%
Ohio
47.61%
United States
46.56%

Admittance to the Hospital

The percentage of patients who had to be admitted to the hospital. This measure identifies patients who were admitted to a hospital for 24 hours or more while under the care of a home health agency. [7] A lower percentage can indicate a higher quality of care provided.

This Provider This Provider
30.00%
Dayton
42.29%
Montgomery County
40.40%
Ohio
36.96%
United States
31.95%

Stay at Home After Care

The percentage of patients who stay at home after an episode of home health care ends. A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
66.00%
Dayton
53.82%
Montgomery County
55.40%
Ohio
59.31%
United States
63.67%

Unplanned Medical Care Related to a Wound

The percentage of patients who need unplanned medical care related to a wound that is new, is worse, or has become infected. A lower percentage can indicate a higher quality of care provided.

This Provider This Provider
82.00%
Dayton
77.78%
Montgomery County
79.14%
Ohio
77.43%
United States
80.41%

Treatment Figures

Charts

HHA Patients

The number of home health agency patients treated by this provider that were covered by Medicare Parts A or B in 2006.

This Provider This Provider
3,213
Dayton Average
458
Montgomery County Average
487
Ohio Average
316
United States Average
398

HHA Visits to Patients

The number of home health agency visits made to patients by this provider that were covered by Medicare Parts A or B in 2006.

This Provider This Provider
109,006
Dayton Average
15,351
Montgomery County Average
16,293
Ohio Average
8,272
United States Average
12,553

Financials

Charts

Medicare HHA Payments

The total home health agency associated Medicare Parts A & B payments made to this provider in 2006.

This Provider This Provider
$11,295,513
Dayton Average
$1,772,541
Montgomery County Average
$1,875,128
Ohio Average
$1,098,143
United States Average
$1,698,103

Medicare Payments Per HHA Visit

The average Medicare payments made to this provider per Medicare Parts A & B covered home health agency visit in 2006.

This Provider This Provider
$104
Dayton Average
$115
Montgomery County Average
$115
Ohio Average
$133
United States Average
$135

Medicare Payments Per HHA Patient

The average Medicare payments made to this provider per Medicare Parts A & B covered home health agency patient in 2006.

This Provider This Provider
$3,516
Dayton Average
$3,868
Montgomery County Average
$3,849
Ohio Average
$3,478
United States Average
$4,270

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Fidelity Health Care Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Medicaid / Medi-Cal
Details:

I've found nothing worthy of recommendation for Fidelity. My medical supplies were often incorrect and late. They would repeatedly deliver supplies I didn't need and not deliver what I did need. The nurses were unreliable, always changing appointment times, and very poorly trained - improperly changing dressings and leaving me vulnerable to infection even when I showed them the manual from the manufacturer detailing how to do the procedure safely. Their customer service department is equally dismal, and when I complained about the lack of proper training and refusal of the nurse to change the dressing safely they discontinued their services. I urge consumers with home medical needs to stay away from Fidelity. They can't be trusted to take proper medical care.

Member:
Date:

A Review by Anonymous

Fidelity Health Care Review
Overall:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Care:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarFull StarFull StarFull StarEmpty Star
Insurance:
Medicare
Details:

Very unprofessional nurse came to our home 45 minutes before she had said she would be there, and didn't even acknowledge it! She wore thongs (the very cheap kind we wore to the pool as kids). Her idea of reading up on Dad's illness was consulting WebMD. She had not even heard of National Institutes of Health! Pretty unbelievable.

Member:
Date:

Discussions

 (Details have not been substantiated)
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Supplemental

References

Last Modified

Tuesday, September 02, 2008 4:56 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Fidelity Health Care. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

We appreciate any verifiable updates or additional information you may have on this provider.

Nearby Home Care Agencies

  1. Home Care Agency
    Heartland Home Health Care
    Located 0.55 miles away in Dayton at 3131 South Dixie Drive Suite 221.
  2. Home Care Agency
    Black Stone Home Healthcare
    Located 0.67 miles away in Dayton at 3044 Kettering Boulevard Suite 314.
  3. Home Care Agency
    Maxim Healthcare Services, Inc
    Located 0.69 miles away in Dayton at 3055 Kettering Boulevard Suite 319.
  4. Home Care Agency
    Assured Health Care
    Located 0.95 miles away in Dayton at 1250 West Dorothy Lane Suite 204.
  5. Home Care Agency
    Angel Hearts Plus, LLC
    Located 2.87 miles away in Dayton at 2 Riverplace Suite 310.
Note: There are a total of 25 agencies within 25 miles of this provider.

Newest Reviews

Dayton at a Glance

Dayton has a total population of 166,179, of which 41,732 are children under the age of 18 and 19,960 are seniors 65 and older. The median age is 32.4.

Total Population:
166,179
Median Age:
32.4
Males:
80,142 (48.2%)
Female:
86,037 (51.8%)
Children (0-17):
41,732 (25.1%)
Adults (18-64):
104,487 (62.9%)
Seniors (65+):
19,960 (12.0%)
Age Breakdown:
Breakdown of age groups in Dayton
Married:
51,360 (30.9%)
Divorced:
18,724 (11.3%)
Marriage Breakdown:
Breakdown of marriage in Dayton
Hispanic Ethnicity:
2,626 (1.58%)
White:
88,676 (53.36%)
African American:
71,668 (43.13%)
Asian:
1,075 (0.65%)
Pacific Islander:
63 (0.04%)
Indian:
500 (0.30%)
Other:
1,160 (0.70%)
Two or More:
3,037 (1.83%)
Racial Breakdown:
Breakdown of race in Dayton

Health

The average number of disabilities per resident is 0.42, which does not include institutionalized individuals.

Disabilities:
0.42 (Per Capita)
Dialysis Centers:
7
Doctors:
2,869
Home Agencies:
20
Hospitals:
4
Nursing Homes:
19
Medical Suppliers:
116
Rehab Centers:
11

Wealth

The median family income is $34,978 while the median household income is $27,423. Roughly 21.52% of the population live in poverty.

Family Income:
$34,978
Household Income:
$27,423
In Poverty:
21.52%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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