North Okaloosa Medical Center

Detailed report on the hospital located in Crestview, Florida (FL).

North Okaloosa Medical Center is a non-profit acute care hospital based at 151 Redstone Avenue Southeast in Crestview, FL. The facility is accredited and provides emergency services. The mortality rate for heart attack patients at the facility is no different than the national rate. The patient mortality rate is also no different than the national rate. In 2006, a total of 1,838 Medicare patients were given 11,472 days of PPS inpatient care and services. The provider was reimbursed $15,550,722 by Medicare for those services. 6,322 Medicare patients were given outpatient care and services by this provider in 2006. The provider was reimbursed $3,912,226 by Medicare for these services.

When compared to other hospitals in the state, heart attack patients at this hospital are less likely to be given a beta blocker upon discharge. Heart failure patients at this facility are less likely to be given discharge instructions. Pneumonia patients at this facility are less likely to have emergency room blood culture performed prior to administration of antibiotics.

Overall Rating

Full StarHalf StarEmpty StarEmpty StarEmpty Star
Rated 1.40 out of 5 from 5 User Reviews
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Quality of Care Rating

Full StarHalf StarEmpty StarEmpty StarEmpty Star
Rated 1.40 out of 5 on this user rated measure.

Staff Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 1.80 out of 5 on this user rated measure.

Facility Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 2.00 out of 5 on this user rated measure.

Promptness Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 2.00 out of 5 on this user rated measure.

Facility Type

Acute Care

Ownership Type

Voluntary Non-Profit - Private

Address

151 Redstone Avenue Southeast
Crestview, FL 32539

Phone Number

(850) 689-8100

Geographic Coordinates

30.736929, -86.562357
* The accuracy of these coordinates is at a address level.

Accredited

Status

Indicates whether the facility is accredited.

This Provider This Provider
Yes
Okaloosa County
4 (100.00%)
Florida
167 (94.89%)
United States
3,333 (77.01%)

Emergency Services

Status

Indicates whether the facility offers emergency care services.

This Provider This Provider
Yes
Okaloosa County
4 (100.00%)
Florida
168 (95.45%)
United States
3,947 (91.20%)

Quality Measures

Charts

Heart Attack Patients Given Inhibitor or ARB

The percentage of heart attack patients given ace inhibitor or arb for left ventricular systolic dysfunction (lvsd). The sample size for this measure was 8 patients.

Note:
  • The number of cases is too small for purposes of reliably predicting hospital's performance.

This Provider This Provider
88.00%
Okaloosa County
96.00%
Florida
83.18%
United States
82.44%

Heart Attack Patients Given Aspirin at Discharge

The percentage of heart attack patients given aspirin at discharge. The sample size for this measure was 28 patients.

This Provider This Provider
71.00%
Okaloosa County
92.50%
Florida
87.78%
United States
90.10%

Heart Attack Patients Given Beta Blocker at Discharge

The percentage of heart attack patients given beta blocker at discharge. The sample size for this measure was 26 patients.

This Provider This Provider
73.00%
Okaloosa County
88.00%
Florida
91.75%
United States
89.74%

Heart Failure Patients Given ACE Inhibitor or ARB

The percentage of heart failure patients given ace inhibitor or arb for left ventricular systolic dysfunction (lvsd). The sample size for this measure was 52 patients.

This Provider This Provider
73.00%
Okaloosa County
88.75%
Florida
82.27%
United States
82.00%

Heart Failure Patients Given Discharge Instructions

The percentage of heart failure patients given discharge instructions. The sample size for this measure was 135 patients.

This Provider This Provider
31.00%
Okaloosa County
68.50%
Florida
61.46%
United States
60.95%

Pneumonia Patients Given Influenza Vaccination

The percentage of pneumonia patients assessed and given influenza vaccination. The sample size for this measure was 20 patients.

Note:
  • The number of cases is too small for purposes of reliably predicting hospital's performance.

  • Measure reflects the hospital's indication that its submission was based on a sample of its relevant discharges.

This Provider This Provider
40.00%
Okaloosa County
67.00%
Florida
64.14%
United States
69.93%

Pneumonia Patients Given Antibiotics within 4 Hours

The percentage of pneumonia patients given initial antibiotic(s) within 4 hours after arrival. The sample size for this measure was 142 patients.

Note:
  • Measure reflects the hospital's indication that its submission was based on a sample of its relevant discharges.

This Provider This Provider
72.00%
Okaloosa County
77.25%
Florida
73.86%
United States
80.14%

Pneumonia Patients Given Smoking Cessation Advice

The percentage of pneumonia patients given smoking cessation advice or counseling. The sample size for this measure was 44 patients.

Note:
  • Measure reflects the hospital's indication that its submission was based on a sample of its relevant discharges.

This Provider This Provider
86.00%
Okaloosa County
93.00%
Florida
90.11%
United States
79.65%

Pneumonia Patients whose Blood Culture Performed Prior to Antibiotics

The percentage of pneumonia patients whose initial emergency room blood culture was performed prior to the administration of the first hospital dose of antibiotics. The sample size for this measure was 64 patients.

Note:
  • Measure reflects the hospital's indication that its submission was based on a sample of its relevant discharges.

This Provider This Provider
70.00%
Okaloosa County
84.25%
Florida
88.14%
United States
90.43%

Surgery Patients Given Appropriate Antibiotics

The percentage of surgery patients who received the appropriate preventative antibiotic(s) for their surgery. The sample size for this measure was 40 patients.

Note:
  • Measure reflects the hospital's indication that its submission was based on a sample of its relevant discharges.

This Provider This Provider
82.00%
Okaloosa County
82.75%
Florida
89.56%
United States
89.88%

Heart Attack Patients Given Aspirin at Arrival

The percentage of heart attack patients given aspirin at arrival. The sample size for this measure was 46 patients.

This Provider This Provider
89.00%
Okaloosa County
97.00%
Florida
93.25%
United States
92.45%

Heart Attack Patients Given Beta Blocker at Arrival

The percentage of heart attack patients given beta blocker at arrival. The sample size for this measure was 45 patients.

This Provider This Provider
89.00%
Okaloosa County
90.75%
Florida
88.92%
United States
87.23%

Heart Attack Patients Given Smoking Cessation Advice

The percentage of heart attack patients given smoking cessation advice or counseling. The sample size for this measure was 5 patients.

Note:
  • The number of cases is too small for purposes of reliably predicting hospital's performance.

This Provider This Provider
100.00%
Okaloosa County
99.75%
Florida
92.07%
United States
87.61%

Heart Failure Patients Given Evaluation of LVS Function

The percentage of heart failure patients given an evaluation of left ventricular systolic (lvs) function. The sample size for this measure was 165 patients.

This Provider This Provider
95.00%
Okaloosa County
96.50%
Florida
89.55%
United States
83.53%

Heart Failure Patients Given Smoking Cessation Advice

The percentage of heart failure patients given smoking cessation advice or counseling. The sample size for this measure was 35 patients.

This Provider This Provider
89.00%
Okaloosa County
93.75%
Florida
90.99%
United States
81.61%

Pneumonia Patients Given Pneumococcal Vaccination

The percentage of pneumonia patients assessed and given pneumococcal vaccination. The sample size for this measure was 96 patients.

Note:
  • Measure reflects the hospital's indication that its submission was based on a sample of its relevant discharges.

This Provider This Provider
58.00%
Okaloosa County
72.50%
Florida
67.34%
United States
69.00%

Pneumonia Patients Given Oxygenation Assessment

The percentage of pneumonia patients given oxygenation assessment. The sample size for this measure was 158 patients.

Note:
  • Measure reflects the hospital's indication that its submission was based on a sample of its relevant discharges.

This Provider This Provider
100.00%
Okaloosa County
100.00%
Florida
99.38%
United States
99.26%

Pneumonia Patients Given Most Appropriate Antibiotics

The percentage of pneumonia patients given the most appropriate initial antibiotic(s). The sample size for this measure was 110 patients.

Note:
  • Measure reflects the hospital's indication that its submission was based on a sample of its relevant discharges.

This Provider This Provider
86.00%
Okaloosa County
81.50%
Florida
83.63%
United States
82.91%

Surgery Patients Given Antibiotics 1 Hour Before Incision

The percentage of surgery patients who received preventative antibiotic(s) 1 hour before incision. The sample size for this measure was 227 patients.

Note:
  • Measure reflects the hospital's indication that its submission was based on a sample of its relevant discharges.

  • Rate reflects fewer than the maximum possible quarters of data for the measure.

This Provider This Provider
65.00%
Okaloosa County
81.00%
Florida
83.05%
United States
76.95%

Surgery Patients whose Antibiotics Stopped within 24 Hours of Surgery

The percentage of surgery patients whose preventative antibiotic(s) are stopped within 24 hours after surgery. The sample size for this measure was 221 patients.

Note:
  • Measure reflects the hospital's indication that its submission was based on a sample of its relevant discharges.

  • Rate reflects fewer than the maximum possible quarters of data for the measure.

This Provider This Provider
77.00%
Okaloosa County
72.00%
Florida
70.12%
United States
71.77%

Mortality Rates

Charts

30-Day Mortality Rate from Heart Attack

This hospitals 30 day patient death (mortality) rate from heart attack. The value is one of three types: Better, no different, or worse than the national rate.

No different than National Rate
No different than National RateNo different than National RateNo different than National RateNo different than National RateNo different than National Rate No different than National RateNo different than National RateNo different than National RateNo different than National RateNo different than National Rate

30-Day Mortality Rate from Heart Failure

This hospitals 30 day patient death (mortality) rate from heart failure. The value is one of three types: Better, no different, or worse than the national rate.

No different than National Rate
No different than National RateNo different than National RateNo different than National RateNo different than National RateNo different than National Rate No different than National RateNo different than National RateNo different than National RateNo different than National RateNo different than National Rate

Treatment Figures

Charts

PPS Inpatients

The number of prospective payment system inpatients treated by this provider that were covered by Medicare Part A in 2006. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
1,838
Okaloosa County Average
1,845
Florida Average
3,510
United States Average
2,267

PPS Inpatient Utilization Days

The number of days of prospective payment system inpatient care that are chargeable to Medicare Part A facility utilization by this provider in 2006. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
11,472
Okaloosa County Average
12,769
Florida Average
26,657
United States Average
17,102

Outpatients

The number of outpatients treated by this provider that were covered by Medicare Part B in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
6,322
Okaloosa County Average
7,504
Florida Average
10,411
United States Average
7,242

PPS Inpatient Days

The number of days of prospective payment system inpatient care given by this provider that were covered by Medicare Part A in 2006. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
11,491
Okaloosa County Average
12,797
Florida Average
26,882
United States Average
17,255

PPS Inpatient Discharges

The number of prospective payment system inpatient discharges made by this provider that were covered by Medicare Part A in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
2,637
Okaloosa County Average
2,401
Florida Average
4,561
United States Average
2,995

Financials

Charts

Medicare PPS Inpatient Payments

The total prospective payment system inpatient associated Medicare Part A payments, plus pass-through, made to this provider in 2006. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
$15,550,722
Okaloosa County Average
$17,071,090
Florida Average
$38,611,039
United States Average
$28,006,530

Medicare Payments Per PPS Inpatient Day

The average Medicare payments made to this provider per Medicare Part A covered prospective payment system inpatient day in 2006. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
$1,353
Okaloosa County Average
$1,334
Florida Average
$1,436
United States Average
$1,623

Medicare Payments Per PPS Inpatient Discharge

The average Medicare payments made to this provider per Medicare Part A covered prospective payment system inpatient discharge in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
$5,897
Okaloosa County Average
$7,109
Florida Average
$8,465
United States Average
$9,352

Medicare Outpatient Payments

The total outpatient associated Medicare Part B payments made to this provider in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$3,912,226
Okaloosa County Average
$4,537,474
Florida Average
$7,170,737
United States Average
$5,694,349

Medicare Payments Per PPS Inpatient

The average Medicare payments made to this provider per Medicare Part A covered prospective payment system inpatient in 2006. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
$8,461
Okaloosa County Average
$9,255
Florida Average
$11,002
United States Average
$12,356

Medicare Payments Per PPS Inpatient Utilization Day

The average Medicare payments made to this provider per Medicare Part A covered prospective payment system inpatient utilization day in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
$1,356
Okaloosa County Average
$1,337
Florida Average
$1,448
United States Average
$1,638

Medicare Payments Per Outpatient

The average Medicare payments made to this provider per Medicare Part B covered outpatient in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$619
Okaloosa County Average
$605
Florida Average
$689
United States Average
$786

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

North Okaloosa Medical Center Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarFull StarFull Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Humana
Details:

I came to this hospital suffering Chest pain.. The lack of concern and care paid by the staff is Amazing to say the least.

Member:
Date:

A Review by Anonymous

North Okaloosa Medical Center Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Blue Cross / Blue Shield
Details:

PLEASE DO NOT GO TO THIS HOSPITAL EVER. I was taken there by ambulance,after being sick for 4 days fever, not eating,vomiting, coughing, chestpain, etc. Once arrived the EMS told me to get off the stretcher and somebody will come and get me to take me to triage. I was left in the hallway, (also had my small child with me) Nobody ever came,bring me a wheelchair or help me to get to the triage nurse. I was just left sitting in the hallway on the floor. Then i was told by a nurse that i had to get to the triage if i wanted to be seen, so i crawled there, whilst doing so i was vomiting the whole was there and nobody seemd to care.Then after i finally made to the triage i was checked in then they expected me to walk to the examining room, where i remained for ca 30 min till somebody came to see me. Then i was given some fluids, which helped, cuz due to the vomiting and high fever, ect. i was severely dehydrated. After that i was discharged with a prescription of lortab 10, nausea medication, and them telling me there is nothing wrong with me. The next morning i still did not feel better, i went to sacred heart hospital and once i arrived there, i was treated with lots of respect, kindness and quick. Once there they diagnosed me with a bad stomach virus,the flu and bronchitis.After being looked over very good, chest x-rays, heart monitor ect. I was discharged with the right medication. Crestview Hospital has numerous malpractice suits against them and also they are quick to over bill you for services you did not receive.The staff is not very friendly or helpful,they seemed to have hardly any knowledge in the medical field the facility is very dirty,bedside manners non existent, the quality of care is very very horrible.

Member:
Date:

A Review by Anonymous

North Okaloosa Medical Center Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Blue Cross / Blue Shield
Details:

Never ever will I go there again....misdiagnosed me and almost killed me take your life in your own hands going there

Member:
Date:

A Review by Anonymous

North Okaloosa Medical Center Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Insurance:
Blue Cross / Blue Shield
Details:

My dad had a fall and no one bothered to call me. He was found crumpled up in the bathroom and was not evaluated for trauma. As a result of the fall, he was life-flighted to Sacred Heart, after he was released from this place.

Member:
Date:

A Review by Anonymous

North Okaloosa Medical Center Review
Overall:
Full StarFull StarFull StarEmpty StarEmpty Star
Care:
Full StarFull StarFull StarEmpty StarEmpty Star
Staff:
Full StarFull StarFull StarFull StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarFull StarFull StarFull StarFull Star
Insurance:
Medicare
Details:

its really bad if your a poor person on a fixed income i went there my insurance paid 15716.55 my co-pament i was 178.93 i live month to month on 517. i sent them a $20.00 payment two times now i get a letter telling me there referred me to a collection agency and we wonder why this county is so screwed up i guess payments arnt good enough shame on you people .

Member:
Date:

Discussions

 (Details have not been substantiated)
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Supplemental

References

Last Modified

Monday, July 21, 2008 5:36 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with North Okaloosa Medical Center. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

We appreciate any verifiable updates or additional information you may have on this provider.

Nearby Hospitals

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  2. Hospital
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  3. Hospital
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    Located 23.32 miles away in Florala at 24273 Fifth Avenue.
Note: There are a total of 3 hospitals within 35 miles of this provider.

Newest Reviews

Crestview at a Glance

Crestview has a total population of 14,766, of which 4,313 are children under the age of 18 and 1,705 are seniors 65 and older. The median age is 33.1.

Total Population:
14,766
Median Age:
33.1
Males:
7,132 (48.3%)
Female:
7,634 (51.7%)
Children (0-17):
4,313 (29.2%)
Adults (18-64):
8,748 (59.2%)
Seniors (65+):
1,705 (11.5%)
Age Breakdown:
Breakdown of age groups in Crestview
Married:
6,448 (43.7%)
Divorced:
1,230 (8.3%)
Marriage Breakdown:
Breakdown of marriage in Crestview
Hispanic Ethnicity:
481 (3.26%)
White:
11,032 (74.71%)
African American:
2,719 (18.41%)
Asian:
337 (2.28%)
Pacific Islander:
22 (0.15%)
Indian:
89 (0.60%)
Other:
180 (1.22%)
Two or More:
387 (2.62%)
Racial Breakdown:
Breakdown of race in Crestview

Health

The average number of disabilities per resident is 0.37, which does not include institutionalized individuals.

Disabilities:
0.37 (Per Capita)
Dialysis Centers:
2
Doctors:
242
Home Agencies:
1
Hospitals:
1
Nursing Homes:
3
Medical Suppliers:
14
Rehab Centers:
0

Wealth

The median family income is $38,824 while the median household income is $33,122. Roughly 15.94% of the population live in poverty.

Family Income:
$38,824
Household Income:
$33,122
In Poverty:
15.94%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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