Tanner Medical Center Carrollton

I came in for a simple test for radiology. I was told the cost of the test and was offered the opportunity to pay up front to get a 15% discount. My insurance has told me not do this, but to wait and pay after I get the adjusted bill since I have a high deductible plan. At sign in, the woman seemed irritated that I didn't pay up front. I was taken to radiology and I asked for a copy of the papers I signed, including the paper with the offer for the reduced cost which I turned down. She told me that I would get copies of everything when my test was complete. That didn't happen. When I was led back to the room for my test I noticed how filthy and dirty everything was. It was in an older section, but the carpet was filthy. The technician who performed the test was not very friendly and she hurt me which left bruises. After the insurance was processed, I got the statement and the billed amount was almost $300 higher than what I was quoted when I registered! So, you get a good price if you prepay, but if you file on insurance you will pay!

I am new to Carrollton but I quickly realized that Tanner controls EVERYTHING! I have not had even one good encounter! You wait endlessly for everything...and I am not talking about using the emergency room as my "doctor" I mean out patient surgery, x-ray, followup lab reports and so on. What was worst? I was told OVER THE PHONE that I had cancer! That is terrible! And they had the WRONG allergies on my chart for surgery. I could have died if they gave me a certain medication while I was under anesthesia! Do NOT go here! Go to Atlanta or Birmingham!

From my initial visit to Tanner Hospital, when I met with Ms. Ruth Cook (March 2010), and all subsequent visits starting with biopsy surgery and all CT scans, each and every nurse, practitioner, and doctor were not only professional, but, compassionate and exceedingly helpful. Based upon the excellent treatments provided to me I eagerly recommend Tanner Hospital to all who want quality care. Joseph Cummins - Carrollton, GA

I have used Tanner Facilities in Bremen, villa Rica and inpatient care in Carrollton. I am very pleased with the care I receive at all facilities. We are very fortunite to have Tanner. I drive about 50 miles to get to Tanner.

My children have been misdiagnosed SEVERAL times at this er. I am SO sad that I bought a house in Carrollton now. ONLY due to the fact that our Hospitals are PETHETIC. ALWAYS dirty,always understaffed. It seems that the people that work there are so very uninterested in their jobs OR our health.

I have been in room 435 since admitted from ER Monday August 30th and I will say I am more than impressed with the staff and care of this hospital Thank You all for your help!

The ladies and the rest of the staff where real sweet and patient with me.

My wife had a baby by c-section in January. The maternity ward was good and the nurses in the maternity and nursing area were very friendly, helpful, and respectful. It was a scheduled c-section, however. So, we did not go to the maternity ward first. We went to the Short stay and operating room. They had told her not to be afraid (though she was scared to death) that her husband would be with her the whole time except in the recovery room, which is the general recovery area. When we arrived, my wife's name was called right on time. Immediately, we started back to the back. I was told to have a seat. This MAN who came to get my wife said, "I will prep her for surgery and come to get you when I am ready." In about 45 minutes, my wife asked the nurse to come get me. The nurse said she was unaware anyone was with her and I should have been there all along. They took her to surgery and left me sitting alone almost an hour again. My wife asked mutliple times on the operating table for them to get me. Finally, they did. I almost missed the birth. I was with her 12-14 minutes from 6AM to 10:30AM when she was put in a room. IT WAS THE WORST COMMUNICATION I HAVE EVER SEEN. IT WAS A HORRIBLE EXPERIENCE. As far as I can tell, she received good medical treatment. It was, however, the worst bedside manner and communication I have ever seen. I was sick to my stomach the whole time, and I still am several weeks later. Oh, and the room was terribly small. Could hardly walk. There was a draft coming in the window that set up an infection in my left ear. On the better note, the food was pretty good. The food court was excellent. The breakfast in the food court was as good as you would find in any Cracker Barrel. MAYBE THEY SHOULD LET THE COOKS RUN THE ER! It couldn't get worse in communication than it is now.

My father, an 81 year old with a history of heart problems icluding two seperate by pass operations, presented to the ER with severed shortness of breath and chest pain. They did one enzyme screen, a chest xray and SENT HIM HOME! Inexcusable and well below the standard of care.

In the past year, myself or members of my family went to Tanner related facilities. Every time we went there, we were later billed(as in months later) for something. It has never been explained what we were billed for, but it appears that Tanner is billing persons that appear that can pay. The fact that it generally takes months for "additional" bills to arrive comes only from "bill squeezing tactis", like I will send this to a credit collection agency or related threats. I know I will not use Tanner ever again. There are more clinics, like the Professional Minute Clinic. I have been there three or four times, of course for areas they cover and have been very please with the Phy Asst, Doctor or whoever is there, plus the billing system is outstanding. No later threats or "uh oh" we need you to pay more, but we will tell you why later. What. You know there are better responding clinics and hospitals that Tanner. Thank you for waking me up to you. No more tanner for this household.

My husband recently had surgery at the facility in Carrollton. The quality of care he received from the doctors and nurses was exceptional. They were knowledgable, efficient, caring and prompt when he needed attention. The cafeteria had a large variety of food choices and the quality was good. The medical facility was organized, clean, bright and cheerful. Our experience was a good one under difficult circumstances. Thank you Tanner Staff!

My 94 year old mother broke her wrist, the care provided by Dr. Mason and the intire emergency staff was pathetic. Even though it is the closest to where she resides I will never use this facility again. I feel sorry for the residents of Carroll county if this is the best medical care it has to offer its residents. Nurses were more intersested in what they did last night and talking on cell phones than providing any kind of care. I watched the head desk nurse set and do nothing but talk on the telephone (personal call) for over 20 Min.

Carrollton GA Last Monday night on 6/28/2010 at about 11.30 PM our own dog bit my wife. I rushed my wife to Tanner hospital emergency ward. I was totally happy with the services we received from the people in the emergency . The PA working on that night was great. He is knowledgeable and a people person with a great attitude .For a scant moment I even thought the people in Carrollton were lucky to have Tanner hospital in the town. We left the hospital at about 3.30 AM and got the prescription filled on our way home from Wal -Green. After coming home before taking the medicine we realized my wife is allergic to the Hydrocodone tabs so I ran back to the hospital to get different prescription..Mean while the original doctor the PA who had seen my wife had gone home and there started my problem.. After my first experience my expectations from Tanner hospital had gone up and I was under impression every doctor working in that hospital was really concerned about patients but the new doctor who was on duty by now was not at all interested in patients .He refused to come out and talk to me for a minute .He sent a message through the nurse that he could not give me the new prescription. He did not care how much pain my wife was in. I wonder if it was too much on my part to expect for the doctor to come out and talk to me for a minute and thank me for noticing my wife is allergic to the medicine before administrating the medicine and write me a new prescription for four tablets only .That would have given me a day or two to contact the original PA and get a new prescription . I I am not in a medical profession .Is there a legal issue that would have prevented new doctor form writting prescription for 4 tabs of Ibuprofen 800 mg ? is there a way to misuse Ibuprofen ? Can any one shed some light on thinking process of new doctor. I am resident of Carrollton since 1982 and this the first bad experience I had .We need the doctors and all carrolltonians to go out of their way to help others. I do not think the new doctor unless he is willing to change his ways fits this community .It Takes one bad doctor to spoil the good reputation of the hospital. Looking for ward to hear from you. Thanks Mr Kakade 115 W Lake Dr Carrollton GA 30117 .