Upper Chesapeake Medical Center

Detailed report on the hospital located in Bel Air, Maryland (MD).

Upper Chesapeake Medical Center is a non-profit acute care hospital based at 500 Upper Chesapeake Drive in Bel Air, MD. The facility is accredited and provides emergency services. The mortality rate for heart attack patients at the facility is no different than the national rate. The patient mortality rate is also no different than the national rate. In 2006, 4,076 Medicare patients were given 23,054 days of Non-PPS inpatient care and services. 9,380 Medicare patients were given outpatient care and services by this provider in 2006. The provider was reimbursed $8,647,353 by Medicare for these services.

When compared to state levels, pneumonia patients at this facility are more likely to be assessed and given a pneumococcal vaccination. Surgery patients at this hospital are more likely to have their preventitve antibiotics stopped within 24 hours after surgery.

When compared to other hospitals in the state, heart failure patients at this facility are less likely to be given discharge instructions.

Overall Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 1.77 out of 5 from 13 User Reviews
Read the Reviews Read the Reviews | Review Now! Rate this Hospital

Quality of Care Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 1.77 out of 5 on this user rated measure.

Staff Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 1.77 out of 5 on this user rated measure.

Facility Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 2.23 out of 5 on this user rated measure.

Promptness Rating

Full StarHalf StarEmpty StarEmpty StarEmpty Star
Rated 1.38 out of 5 on this user rated measure.

Facility Type

Acute Care

Ownership Type

Voluntary Non-Profit - Other

Address

500 Upper Chesapeake Drive
Bel Air, MD 21014

Phone Number

(443) 643-1000

Geographic Coordinates

39.519592, -76.348403
* The accuracy of these coordinates is at a address level.

Accredited

Status

Indicates whether the facility is accredited.

This Provider This Provider
Yes
Harford County
2 (100.00%)
Maryland
45 (100.00%)
United States
3,333 (77.01%)

Emergency Services

Status

Indicates whether the facility offers emergency care services.

This Provider This Provider
Yes
Harford County
2 (100.00%)
Maryland
45 (100.00%)
United States
3,947 (91.20%)

Quality Measures

Charts

Heart Attack Patients Given Inhibitor or ARB

The percentage of heart attack patients given ace inhibitor or arb for left ventricular systolic dysfunction (lvsd). The sample size for this measure was 15 patients.

Note:
  • The number of cases is too small for purposes of reliably predicting hospital's performance.

This Provider This Provider
80.00%
Harford County
90.00%
Maryland
86.59%
United States
82.44%

Heart Attack Patients Given Aspirin at Discharge

The percentage of heart attack patients given aspirin at discharge. The sample size for this measure was 43 patients.

This Provider This Provider
95.00%
Harford County
93.00%
Maryland
93.75%
United States
90.10%

Heart Attack Patients Given Beta Blocker at Discharge

The percentage of heart attack patients given beta blocker at discharge. The sample size for this measure was 56 patients.

This Provider This Provider
95.00%
Harford County
94.00%
Maryland
92.45%
United States
89.74%

Heart Failure Patients Given ACE Inhibitor or ARB

The percentage of heart failure patients given ace inhibitor or arb for left ventricular systolic dysfunction (lvsd). The sample size for this measure was 89 patients.

This Provider This Provider
97.00%
Harford County
97.00%
Maryland
85.60%
United States
82.00%

Heart Failure Patients Given Discharge Instructions

The percentage of heart failure patients given discharge instructions. The sample size for this measure was 239 patients.

This Provider This Provider
36.00%
Harford County
51.00%
Maryland
69.51%
United States
60.95%

Pneumonia Patients Given Influenza Vaccination

The percentage of pneumonia patients assessed and given influenza vaccination. The sample size for this measure was 40 patients.

This Provider This Provider
65.00%
Harford County
72.00%
Maryland
68.91%
United States
69.93%

Pneumonia Patients Given Antibiotics within 4 Hours

The percentage of pneumonia patients given initial antibiotic(s) within 4 hours after arrival. The sample size for this measure was 241 patients.

This Provider This Provider
74.00%
Harford County
79.00%
Maryland
73.93%
United States
80.14%

Pneumonia Patients Given Smoking Cessation Advice

The percentage of pneumonia patients given smoking cessation advice or counseling. The sample size for this measure was 70 patients.

This Provider This Provider
100.00%
Harford County
100.00%
Maryland
89.69%
United States
79.65%

Pneumonia Patients whose Blood Culture Performed Prior to Antibiotics

The percentage of pneumonia patients whose initial emergency room blood culture was performed prior to the administration of the first hospital dose of antibiotics. The sample size for this measure was 223 patients.

This Provider This Provider
91.00%
Harford County
86.00%
Maryland
87.18%
United States
90.43%

Surgery Patients Given Appropriate Antibiotics

The percentage of surgery patients who received the appropriate preventative antibiotic(s) for their surgery. The sample size for this measure was 135 patients.

This Provider This Provider
94.00%
Harford County
91.50%
Maryland
91.77%
United States
89.88%

Heart Attack Patients Given Aspirin at Arrival

The percentage of heart attack patients given aspirin at arrival. The sample size for this measure was 122 patients.

This Provider This Provider
94.00%
Harford County
91.50%
Maryland
95.40%
United States
92.45%

Heart Attack Patients Given Beta Blocker at Arrival

The percentage of heart attack patients given beta blocker at arrival. The sample size for this measure was 101 patients.

This Provider This Provider
84.00%
Harford County
83.00%
Maryland
91.67%
United States
87.23%

Heart Attack Patients Given Smoking Cessation Advice

The percentage of heart attack patients given smoking cessation advice or counseling. The sample size for this measure was 9 patients.

Note:
  • The number of cases is too small for purposes of reliably predicting hospital's performance.

This Provider This Provider
100.00%
Harford County
100.00%
Maryland
94.57%
United States
87.61%

Heart Failure Patients Given Evaluation of LVS Function

The percentage of heart failure patients given an evaluation of left ventricular systolic (lvs) function. The sample size for this measure was 309 patients.

This Provider This Provider
100.00%
Harford County
99.00%
Maryland
92.80%
United States
83.53%

Heart Failure Patients Given Smoking Cessation Advice

The percentage of heart failure patients given smoking cessation advice or counseling. The sample size for this measure was 41 patients.

This Provider This Provider
95.00%
Harford County
97.50%
Maryland
93.53%
United States
81.61%

Pneumonia Patients Given Pneumococcal Vaccination

The percentage of pneumonia patients assessed and given pneumococcal vaccination. The sample size for this measure was 174 patients.

This Provider This Provider
89.00%
Harford County
88.50%
Maryland
69.20%
United States
69.00%

Pneumonia Patients Given Oxygenation Assessment

The percentage of pneumonia patients given oxygenation assessment. The sample size for this measure was 312 patients.

This Provider This Provider
100.00%
Harford County
100.00%
Maryland
99.89%
United States
99.26%

Pneumonia Patients Given Most Appropriate Antibiotics

The percentage of pneumonia patients given the most appropriate initial antibiotic(s). The sample size for this measure was 209 patients.

This Provider This Provider
85.00%
Harford County
88.50%
Maryland
86.36%
United States
82.91%

Surgery Patients Given Antibiotics 1 Hour Before Incision

The percentage of surgery patients who received preventative antibiotic(s) 1 hour before incision. The sample size for this measure was 495 patients.

This Provider This Provider
90.00%
Harford County
82.50%
Maryland
85.58%
United States
76.95%

Surgery Patients whose Antibiotics Stopped within 24 Hours of Surgery

The percentage of surgery patients whose preventative antibiotic(s) are stopped within 24 hours after surgery. The sample size for this measure was 473 patients.

This Provider This Provider
88.00%
Harford County
85.00%
Maryland
68.36%
United States
71.77%

Mortality Rates

Charts

30-Day Mortality Rate from Heart Attack

This hospitals 30 day patient death (mortality) rate from heart attack. The value is one of three types: Better, no different, or worse than the national rate.

No different than National Rate
No different than National RateNo different than National RateNo different than National RateNo different than National RateNo different than National Rate No different than National RateNo different than National RateNo different than National RateNo different than National RateNo different than National Rate

30-Day Mortality Rate from Heart Failure

This hospitals 30 day patient death (mortality) rate from heart failure. The value is one of three types: Better, no different, or worse than the national rate.

No different than National Rate
No different than National RateNo different than National RateNo different than National RateNo different than National RateNo different than National Rate No different than National RateNo different than National RateNo different than National RateNo different than National RateNo different than National Rate

Treatment Figures

Charts

Non-PPS Inpatients

The number of non prospective payment system inpatients treated by this provider that were covered by Medicare Part A in 2006. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
4,076
Harford County Average
3,008
Maryland Average
3,985
United States Average
371

Non-PPS Inpatient Utilization Days

The number of days of non prospective payment system inpatient care that are chargeable to Medicare Part A facility utilization by this provider in 2006. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
23,054
Harford County Average
17,845
Maryland Average
29,434
United States Average
3,791

Outpatients

The number of outpatients treated by this provider that were covered by Medicare Part B in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
9,380
Harford County Average
7,673
Maryland Average
10,068
United States Average
7,242

Non-PPS Inpatient Days

The number of days of non prospective payment system inpatient care given by this provider that were covered by Medicare Part A in 2006. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
23,190
Harford County Average
17,959
Maryland Average
29,533
United States Average
3,834

Non-PPS Inpatient Discharges

The number of non prospective payment system inpatient discharges made by this provider that were covered by Medicare Part A in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
5,734
Harford County Average
4,246
Maryland Average
5,570
United States Average
450

Financials

Charts

Medicare Non-PPS Inpatient Payments

The total non prospective payment system inpatient associated Medicare Part A payments, plus pass-through, made to this provider in 2006. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
$45,151,042
Harford County Average
$33,068,861
Maryland Average
$63,416,800
United States Average
$4,323,113

Medicare Payments Per Non-PPS Inpatient Day

The average Medicare payments made to this provider per Medicare Part A covered non prospective payment system inpatient day in 2006. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
$1,947
Harford County Average
$1,841
Maryland Average
$2,147
United States Average
$1,128

Medicare Outpatient Payments

The total outpatient associated Medicare Part B payments made to this provider in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$8,647,353
Harford County Average
$6,847,428
Maryland Average
$14,947,337
United States Average
$5,694,349

Medicare Payments Per Non-PPS Inpatient

The average Medicare payments made to this provider per Medicare Part A covered non prospective payment system inpatient in 2006. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
$11,077
Harford County Average
$10,995
Maryland Average
$15,915
United States Average
$11,654

Medicare Payments Per Non-PPS Inpatient Utilization Day

The average Medicare payments made to this provider per Medicare Part A covered non prospective payment system inpatient utilization day in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
$1,958
Harford County Average
$1,853
Maryland Average
$2,155
United States Average
$1,140

Medicare Payments Per Non-PPS Inpatient Discharge

The average Medicare payments made to this provider per Medicare Part A covered non prospective payment system inpatient discharge in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
$7,874
Harford County Average
$7,789
Maryland Average
$11,386
United States Average
$9,611

Medicare Payments Per Outpatient

The average Medicare payments made to this provider per Medicare Part B covered outpatient in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$922
Harford County Average
$892
Maryland Average
$1,485
United States Average
$786

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Upper Chesapeake Medical Center Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Blue Cross / Blue Shield
Details:

Extremely long wait times at ER. You will save time making a trip to a hospital closer to Baltimore.

Member:
Date:

A Review by Anonymous

Upper Chesapeake Medical Center Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Blue Cross / Blue Shield
Details:

My Dad was admitted to this hospital on May 4th 2014 and was their for 9 days he was having troubles with his heart when he came in, well they kept him for 9 days like I stated and ran every test possible pumped him with every medicine and discharged him on the 9th day and still don't know what's wrong. I called and asked to speak to doctors and they always said they would call back and never did. I would stay far away from this hospital I believe they try and run every test to get money out of you but after 9 days in their and nothing that's pretty bad and they never helped with anything we were their everyday to take care of my dad. Went and saw his doctor and the doctor even said no reason he should of been there for 9 days and toke him off the medicine the hospital gave him cause he should of never taken it in the first place. I pray this hospital get's it together fast!!!!

Member:
Date:

A Review by Anonymous

Upper Chesapeake Medical Center Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
United Healthcare
Details:

Research at: royposes.blogspot.com

Member:
Date:

A Review by Anonymous

Upper Chesapeake Medical Center Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
United Healthcare
Details:

04/08/2014 -04/09/2014: My wife and I went to the Emergeny Room (ER) because she was having acute pain in her upper abdominal area. The whole area was sore, but in spurts of about 30-minutes to 60 minutes she would have increaced abdominal pain in the same area. When first addressed by the Triage Nurse she report the pain to be about a 7 on a scale of 1-10. 3.5 hours later my wife was crunched over in pain in the waiting room; I asked the registration desk when my wife might be seen as her pain was increasing. They said that they had no say over the order in which patients were ordered. So I sat down for 0.5 hours more. At which time my wife was in tears because of the pain. I again approached the registration desk (4.0 hours waiting) and inquired if the Triage Nurse could re-assess her pain in hopes of moving her up the line; She said she would call. Again, I waited 0.5 hours, but this time my wife was almost about to openly start crying; I couldn't bear to see her in that much pain so we left to go to Patient First across the street. [3:45 pm to 8:20 pm ~4.5 hours] Once at Patient first we were seen within 20-minutes and within 1-hour she had blood drawn, assessed by a doctore of what could be wrong, given a shot of pain medication and a pill for nausea. Unfortunately, we referred back to the hospital because her blood tests were abnomal. [8:30 pm to 9:30 pm ~1.0 hours] We returned to the ER at 10:00 pm to once again address the problem before the pain medication wore off. When reassessed by the Triage Nurse, my wife reported her situation again, but this time reporting the pain level was about a 4 because of the pain medication received at Patient first. We waited until 5 am, at which time we were given a room, assessed by a Staff Nurse, and administered some nausea medicine. She didn't see a doctor until 7 am. She was assessed at that time and was ordered to have an ultra-sound of the area in question. 45-minutes later the test was conducted. 45-minutes after that the doctor re-assessed her condition based on the scan. She was then ordered another procedure to help eliminate the causes for pain. 0.5 hours later she was administered a test and 0.5 hours after that was re-assessed by the doctor. At approximately 9:30 am she was ordered to have a special scan conducted and was administered some pain medicine. After which the doctor apologized for her absent mindfulness when she was informed by the scan specialist that the scan could not be conducted after the administration of that particular pain medication. She was discharged from the ER at 11 am. [10 pm to 11 am ~ 13.0 hours] As of now she still has not had a definitive prognosis of the problem.

Member:
Date:

A Review by Anonymous

Upper Chesapeake Medical Center Review
Overall:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

I am going to tell you about this hospital as a person who used to work there so you know all the dirty little ins and outs. I have seen people wait in the ER for 12hrs or more with severe lacerations or broken bones while the ER was empty and the nursing staff were playing on their phones or taking as smoke break. I had surgery there which required physical therapy afterwards and the doctor didn't even recommend it. I had to find out on my own. So basically unless you're just going for stitches I would not go to this hospital.

Member:
Date:

A Review by Anonymous

Upper Chesapeake Medical Center Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
United Healthcare
Details:

went to emergency room with respitory condition march 16..waited 6 hours just to get in the back so i could wait another 3 hours..the only reason i rated this horrible hospital one star is because no stars was not an option. the staff was rude and totally uncaring. if they are that unhappy, maybe they should find a different line of work..as for the excuse that they were busy, me and the other six people who waited over six hours can surely tell you that when we finally did get in the back, almost every exam area was empty and the nursing staff were quite relaxed to say the least. terrible experience, horrible uncaring staff...avoid at all costs. they just dont care.

Member:
Date:

A Review by Anonymous

Upper Chesapeake Medical Center Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Coventry
Details:

Waited six hours to be seen in the emergency room. They misdiagnosed my condition and prescribed wrong meds. Staff was rude and unresponsive to my requests and pain level. After waiting to see how much was covered by my insurance, paid half of the bill. Three weeks after I sent the first check, they were harassing me by phone about payment in full. I paid, but will never have any dealings with these people again. Recommend anyone use any other facility. Do not put yourself through this experience.

Member:
Date:

A Review by Anonymous

Upper Chesapeake Medical Center Review
Overall:
Full StarFull StarFull StarEmpty StarEmpty Star
Care:
Full StarFull StarFull StarEmpty StarEmpty Star
Staff:
Full StarFull StarFull StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarFull StarFull StarEmpty StarEmpty Star
Details:

This is the worst Hospital I have ever come to and some of the nurses,doctors Boy makes me wonder where did they graduate from because some of them don't know what they are doing!Wow I'm sad that I don't live closer to a better Hospital like the ones in Baltimore City.😷😪

Member:
Date:

A Review by Anonymous

Upper Chesapeake Medical Center Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Blue Cross / Blue Shield
Details:

My husband took me to the Upper Chesapeake emergency room because I suspected that I had pneumonia at 8 weeks pregnant. We waited in the emergency room for 5 hours before being seen at all. When a nurse finally saw me, she stated that I needed a chest X-ray, but she couldn't answer any of my questions about protecting the baby from the radiation. She also stated that we would be waiting for the X-ray results for a while and wouldn't see a doctor for about 2-3 more hours. We left without being treated at 1am. The following day, I was rushed to a different hospital with pneumonia and low blood pressure, and I remained hospitalized for 4 days on an IV. Upper Chesapeake did not recognize the severity of my situation and missed the ball by a long shot.

Member:
Date:

A Review by Anonymous

Upper Chesapeake Medical Center Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarFull StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Aetna
Details:

I've been waiting for 5 hours and counting. I got bit by a brown recluse which is a poisonous spider. This lady had a seizure and the staff stood there like the didn't know what to do. I have never seen a hospital run this poorly. The place isn't even busy. I could get better care at a morgue. I'm not writing this to be ignorant but you guys need to get you shit together. Were talking about peoples lives your responsible for and you guys are disappointing.

Member:
Date:

A Review by Anonymous

Upper Chesapeake Medical Center Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Aetna
Details:

I was new to Bel Air, MD area when my daughter had ACL torn in the Oct of 2009. I brought her to Philadelphia Children Hospital Director of Sports Medicine, UPenn Orthopaedic Surgery professor for the best care. The ACL repair was successful. Rehab was starting within a week after the suregery under the care of Dr. Jodi Ritz at Baltimore Sports Rehabilitation, Bel Air, MD. My daughter recovery progress was evaluated at Baltimore Sports Rehabilitation at each visit, and evaluated by dCHOP on weekly base, and by CHOP Dr. Ganley Orthopaedic team. Dr. Ganley prescribed a special therapy routine particular design for the Olympic athelete be able to get back to compete after the injury. I brought my daughter to Upper Chesapeake Medical Center, first session 45 minutes, I was shocked to find out a non sense 45 minutes evaluation costed insurance $450 (patient responsible for 30% copay). After first visit, each 1 hour session costed insurance average $270. The result was zero. My daughter gave up her competition dream because, and stop going to UCMC because that was a scam, only waste money and time. UCMC should be honest telling me they were not qualified to provide this special therapy, and should follow Dr. Ganley's Rx because Dr. Ganley's team had already evaluated my daugter, and advised my daughter not back to compete but if my daughter really desired to compete 6 month after ACL repair so Dr. Ganley prescribed a special therapy designed for Olympic athlete for my daughter. In short, UCMC commited to provide special therapy designed for Olympic athelete, with my daughter's evaluation result accessible from her primay medical team at CHOP. There is no reason UCMC had to conduct a 45 minutes $450 evaluation and was not informed me the outrageous charge. UCMC didn't care the objective of a special therapy, but a business for them, for both therapiest and UCMC. Lesson learned: Don't go UCMC. You don't get the medical service you deserve. And the bill is outrageous because you pay UCMD administration fee on top of medical service fee. There are many options around within reasonable distance, they are more professional and respectful, you deserve that.

Member:
Date:

A Review by Anonymous

Upper Chesapeake Medical Center Review
Overall:
Full StarFull StarFull StarFull StarFull Star
Care:
Full StarFull StarFull StarFull StarFull Star
Staff:
Full StarFull StarFull StarFull StarFull Star
Facility:
Full StarFull StarFull StarFull StarFull Star
Promptness:
Full StarFull StarFull StarFull StarEmpty Star
Insurance:
Medicare
Details:

Our mother, Marian G. Ward received Emergency Room care twice in the past 2 1/2 months. Each time she was admitted to the 3rd floor. On behalf of our family, we would like to indicated the medical care was exceptional. The staff was kind and attentive. Your facility is clean and pleasant. Please inform your CEO of our thanks. Our family would very much like for the CEO to make a personal visit to the Emergency Room and 3rd Floor staffs to convey our compliments and feelings. Thank you from the Ward Family....... Dennis M. Ward Perry Hall MD.

Member:
Date:

A Review by Anonymous

Upper Chesapeake Medical Center Review
Overall:
Full StarFull StarFull StarFull StarEmpty Star
Care:
Full StarFull StarFull StarFull StarEmpty Star
Staff:
Full StarFull StarFull StarFull StarEmpty Star
Facility:
Full StarFull StarFull StarFull StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Aetna
Details:

Took my 4 year old son in for stitches at 5:00PM. Urgent Care called over to let them know we were on route. Took a total of 5 1/2 hrs to get his foot take care of. The promptness to his injury was HORRIBLE!!!

Member:
Date:

Discussions

 (Details have not been substantiated)

quality of care

quality of care
Details:

My husband is a patient now and he has been in the hospital for diverticulitis since Sunday. It is now Thursday. In all that time , no one has offered to bathe him, change his sheets , do any cleaning of the area . I am appaled at the quality of care he is getting. One gal, Cherie is the only one , that seems to be helping . His room mate is having more trouble than my husband , but the point is, I found the sheets to change his bed and was about to do it myself when Cherie ,whose job it is to take blood pressure, etc. did the job. While I was there she changed his room mates mess a number of times , helped move him etc. She is the only person I trust at this point. If there is a doctor on call we have only seen her or him once, that was this evening,Thursday. His name is Gary Schreiber, room 342. Is helping a patient be clean, and have clean linens not part of the care. If so, then I will do it. I am very disappointed in the help we have been given. I am an active member of the Chesapeake Cancer Allliance providing money for your facility. I expect help in return. Chery Schreiber

Replies:
0
Member:
Anonymous
Date:
Thursday, January 31, 2013 6:30 PM MST

Supplemental

References

Last Modified

Monday, July 21, 2008 5:36 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

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CiteHealth is not associated with Upper Chesapeake Medical Center. We do not endorse, sponsor, or take financial incentives from this provider.

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Nearby Hospitals

  1. Hospital
    Franklin Square Hospital Center
    Located 13.79 miles away in Baltimore at 9000 Franklin Square Drive.
  2. Hospital
    Harford Memorial Hospital
    Located 13.80 miles away in Havre de Grace at 501 S Union Avenue.
  3. Hospital
    St. Joseph Medical Center
    Located 16.85 miles away in Towson at 7601 Osler Drive.
  4. Hospital
    Good Samaritan Hospital
    Located 16.93 miles away in Baltimore at 5601 Loch Raven Boulevard.
  5. Hospital
    Greater Baltimore Medical Center
    Located 17.29 miles away in Baltimore at 6701 N Charles Street.
Note: There are a total of 18 hospitals within 35 miles of this provider.

Newest Reviews

Bel Air at a Glance

Bel Air has a total population of 10,080, of which 2,224 are children under the age of 18 and 1,753 are seniors 65 and older. The median age is 38.9.

Total Population:
10,080
Median Age:
38.9
Males:
4,883 (48.4%)
Female:
5,197 (51.6%)
Children (0-17):
2,224 (22.1%)
Adults (18-64):
6,103 (60.5%)
Seniors (65+):
1,753 (17.4%)
Age Breakdown:
Breakdown of age groups in Bel Air
Married:
4,721 (46.8%)
Divorced:
776 (7.7%)
Marriage Breakdown:
Breakdown of marriage in Bel Air
Hispanic Ethnicity:
123 (1.22%)
White:
9,356 (92.82%)
African American:
441 (4.38%)
Asian:
142 (1.41%)
Pacific Islander:
3 (0.03%)
Indian:
20 (0.20%)
Other:
27 (0.27%)
Two or More:
91 (0.90%)
Racial Breakdown:
Breakdown of race in Bel Air

Health

The average number of disabilities per resident is 0.29, which does not include institutionalized individuals.

Disabilities:
0.29 (Per Capita)
Dialysis Centers:
1
Doctors:
446
Home Agencies:
1
Hospitals:
1
Nursing Homes:
2
Medical Suppliers:
28
Rehab Centers:
7

Wealth

The median family income is $58,299 while the median household income is $44,135. Roughly 5.93% of the population live in poverty.

Family Income:
$58,299
Household Income:
$44,135
In Poverty:
5.93%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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