Wheaton Franciscan Healthcare Elmbrook Memorial

Detailed report on the hospital located in Brookfield, Wisconsin (WI).

Wheaton Franciscan Healthcare Elmbrook Memorial is a non-profit acute care hospital based at 19333 W North Avenue in Brookfield, WI. The facility is accredited and provides emergency services. The mortality rate for heart attack patients at the facility is no different than the national rate. The patient mortality rate is also no different than the national rate. In 2006, a total of 2,054 Medicare patients were given 13,238 days of PPS inpatient care and services. The provider was reimbursed $19,286,429 by Medicare for those services.

When compared to state levels, pneumonia patients at this facility are more likely to be assessed and given an influenza vaccination and be given smoking cessation advice or counseling.

When compared to other hospitals in the state, heart failure patients at this facility are less likely to be given discharge instructions.

Overall Rating

Full StarFull StarHalf StarEmpty StarEmpty Star
Rated 2.33 out of 5 from 3 User Reviews
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Quality of Care Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 2.00 out of 5 on this user rated measure.

Staff Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 1.67 out of 5 on this user rated measure.

Facility Rating

Full StarFull StarFull StarFull StarEmpty Star
Rated 3.67 out of 5 on this user rated measure.

Promptness Rating

Full StarFull StarFull StarHalf StarEmpty Star
Rated 3.33 out of 5 on this user rated measure.

Facility Type

Acute Care

Ownership Type

Voluntary Non-Profit - Church

Address

19333 W North Avenue
Brookfield, WI 53045

Phone Number

(262) 785-2000

Geographic Coordinates

43.061402, -88.152644
* The accuracy of these coordinates is at a address level.

Accredited

Status

Indicates whether the facility is accredited.

This Provider This Provider
Yes
Waukesha County
4 (100.00%)
Wisconsin
87 (76.32%)
United States
3,333 (77.01%)

Emergency Services

Status

Indicates whether the facility offers emergency care services.

This Provider This Provider
Yes
Waukesha County
4 (100.00%)
Wisconsin
110 (96.49%)
United States
3,947 (91.20%)

Quality Measures

Charts

Heart Attack Patients Given Inhibitor or ARB

The percentage of heart attack patients given ace inhibitor or arb for left ventricular systolic dysfunction (lvsd). The sample size for this measure was 2 patients.

Note:
  • The number of cases is too small for purposes of reliably predicting hospital's performance.

This Provider This Provider
50.00%
Waukesha County
68.00%
Wisconsin
85.25%
United States
82.44%

Heart Attack Patients Given Aspirin at Discharge

The percentage of heart attack patients given aspirin at discharge. The sample size for this measure was 11 patients.

Note:
  • The number of cases is too small for purposes of reliably predicting hospital's performance.

This Provider This Provider
82.00%
Waukesha County
93.75%
Wisconsin
94.16%
United States
90.10%

Heart Attack Patients Given Beta Blocker at Discharge

The percentage of heart attack patients given beta blocker at discharge. The sample size for this measure was 7 patients.

Note:
  • The number of cases is too small for purposes of reliably predicting hospital's performance.

This Provider This Provider
100.00%
Waukesha County
96.75%
Wisconsin
91.97%
United States
89.74%

Heart Failure Patients Given ACE Inhibitor or ARB

The percentage of heart failure patients given ace inhibitor or arb for left ventricular systolic dysfunction (lvsd). The sample size for this measure was 30 patients.

This Provider This Provider
90.00%
Waukesha County
83.75%
Wisconsin
85.77%
United States
82.00%

Heart Failure Patients Given Discharge Instructions

The percentage of heart failure patients given discharge instructions. The sample size for this measure was 88 patients.

This Provider This Provider
53.00%
Waukesha County
60.00%
Wisconsin
73.25%
United States
60.95%

Pneumonia Patients Given Influenza Vaccination

The percentage of pneumonia patients assessed and given influenza vaccination. The sample size for this measure was 25 patients.

This Provider This Provider
96.00%
Waukesha County
92.50%
Wisconsin
79.28%
United States
69.93%

Pneumonia Patients Given Antibiotics within 4 Hours

The percentage of pneumonia patients given initial antibiotic(s) within 4 hours after arrival. The sample size for this measure was 144 patients.

This Provider This Provider
91.00%
Waukesha County
92.00%
Wisconsin
87.49%
United States
80.14%

Pneumonia Patients Given Smoking Cessation Advice

The percentage of pneumonia patients given smoking cessation advice or counseling. The sample size for this measure was 36 patients.

This Provider This Provider
100.00%
Waukesha County
93.50%
Wisconsin
81.75%
United States
79.65%

Pneumonia Patients whose Blood Culture Performed Prior to Antibiotics

The percentage of pneumonia patients whose initial emergency room blood culture was performed prior to the administration of the first hospital dose of antibiotics. The sample size for this measure was 100 patients.

This Provider This Provider
98.00%
Waukesha County
94.75%
Wisconsin
94.28%
United States
90.43%

Surgery Patients Given Appropriate Antibiotics

The percentage of surgery patients who received the appropriate preventative antibiotic(s) for their surgery. The sample size for this measure was 38 patients.

This Provider This Provider
89.00%
Waukesha County
93.25%
Wisconsin
93.54%
United States
89.88%

Heart Attack Patients Given Aspirin at Arrival

The percentage of heart attack patients given aspirin at arrival. The sample size for this measure was 14 patients.

Note:
  • The number of cases is too small for purposes of reliably predicting hospital's performance.

This Provider This Provider
93.00%
Waukesha County
96.75%
Wisconsin
94.40%
United States
92.45%

Heart Attack Patients Given Beta Blocker at Arrival

The percentage of heart attack patients given beta blocker at arrival. The sample size for this measure was 5 patients.

Note:
  • The number of cases is too small for purposes of reliably predicting hospital's performance.

This Provider This Provider
80.00%
Waukesha County
89.00%
Wisconsin
91.57%
United States
87.23%

Heart Failure Patients Given Evaluation of LVS Function

The percentage of heart failure patients given an evaluation of left ventricular systolic (lvs) function. The sample size for this measure was 96 patients.

This Provider This Provider
98.00%
Waukesha County
95.00%
Wisconsin
87.64%
United States
83.53%

Heart Failure Patients Given Smoking Cessation Advice

The percentage of heart failure patients given smoking cessation advice or counseling. The sample size for this measure was 11 patients.

Note:
  • The number of cases is too small for purposes of reliably predicting hospital's performance.

This Provider This Provider
100.00%
Waukesha County
94.50%
Wisconsin
80.17%
United States
81.61%

Pneumonia Patients Given Pneumococcal Vaccination

The percentage of pneumonia patients assessed and given pneumococcal vaccination. The sample size for this measure was 130 patients.

This Provider This Provider
79.00%
Waukesha County
82.50%
Wisconsin
78.42%
United States
69.00%

Pneumonia Patients Given Oxygenation Assessment

The percentage of pneumonia patients given oxygenation assessment. The sample size for this measure was 182 patients.

This Provider This Provider
100.00%
Waukesha County
100.00%
Wisconsin
99.77%
United States
99.26%

Pneumonia Patients Given Most Appropriate Antibiotics

The percentage of pneumonia patients given the most appropriate initial antibiotic(s). The sample size for this measure was 99 patients.

This Provider This Provider
88.00%
Waukesha County
87.75%
Wisconsin
87.37%
United States
82.91%

Surgery Patients Given Antibiotics 1 Hour Before Incision

The percentage of surgery patients who received preventative antibiotic(s) 1 hour before incision. The sample size for this measure was 311 patients.

Note:
  • Rate reflects fewer than the maximum possible quarters of data for the measure.

This Provider This Provider
71.00%
Waukesha County
85.25%
Wisconsin
84.07%
United States
76.95%

Surgery Patients whose Antibiotics Stopped within 24 Hours of Surgery

The percentage of surgery patients whose preventative antibiotic(s) are stopped within 24 hours after surgery. The sample size for this measure was 305 patients.

Note:
  • Rate reflects fewer than the maximum possible quarters of data for the measure.

This Provider This Provider
67.00%
Waukesha County
73.50%
Wisconsin
80.41%
United States
71.77%

Mortality Rates

Charts

30-Day Mortality Rate from Heart Attack

This hospitals 30 day patient death (mortality) rate from heart attack. The value is one of three types: Better, no different, or worse than the national rate.

No different than National Rate
No different than National RateNo different than National RateNo different than National RateNo different than National RateNo different than National Rate No different than National RateNo different than National RateNo different than National RateNo different than National RateNo different than National Rate

30-Day Mortality Rate from Heart Failure

This hospitals 30 day patient death (mortality) rate from heart failure. The value is one of three types: Better, no different, or worse than the national rate.

No different than National Rate
No different than National RateNo different than National RateNo different than National RateNo different than National RateNo different than National Rate No different than National RateNo different than National RateNo different than National RateNo different than National RateNo different than National Rate

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Wheaton Franciscan Healthcare Elmbrook Memorial Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarFull StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Humana
Details:

I went to Elmbrook emergency room with severe pain behind my eye. One of the nurses in the admitting part of the ERs immediate suspicions was shingles. She admitted me into the ER and I waited for the doctor. He looked me over for about three minutes and decided I had a bad headache and gave me ibuprofen. When the nurse came in to check on me she couldn’t believe that that is all he felt was wrong with me. She went To consult with the doctor and ask him if he might reconsider the fact that I could have shingles. He says no he has a headache and that was that. I proceeded to Froedtert ER where they diagnosed me with shingles and gave me the appropriate medication. After contacting Elmbrook/ascension to ask them to forgive the $350 co-pay because I was misdiagnosed they refused. Thank you to Elmbrook/Ascension and their pigheaded ER doctor for the misdiagnosis that cost me $350 plus whatever my insurance was billed you, should be ashamed of yourself. If you are not sure what’s wrong with you please do not come here for treatment or diagnosis you should go to Froedtert.

Member:
Date:

A Review by AmericanCitizen

Wheaton Franciscan Healthcare Elmbrook Memorial Review
Overall:
Full StarFull StarFull StarEmpty StarEmpty Star
Care:
Full StarFull StarFull StarEmpty StarEmpty Star
Staff:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarFull StarFull StarFull StarFull Star
Details:

I am writing about the care of my 84 yr. old father. The ER care was very good. During one of our visits there was blood on the floor and feces on the cammode that was in the hospital room. My father was to be released from the hospital on a Friday where he was to go next door for rehabilitation. He was to go to radiology in the AM to have a "pick line" put in before he left the hospital. At 2:15 I received a call from the hospital stating that this procedure was still not done and that the hospital van was "done" for the day... at 2:15! She said she could try to call an outside ambulance to transport him, but it would cost more money. She then said the other option was for the family to do the transporting ourselves. I explained the difficulty of this with my mother being 83 yrs old., and I'm disabled, and she apologized saying that there were no other options, and being that it was Friday, there was no van service over the weekend, but that someone would help get my father in to the car for us and help get him out of the car at the rehabilitation facility. So my point is that the doctor already released him and things are not taken care of. I called the hospital numerous times to make sure that everything is all right and make sure things are all taken care of just to find out that THIS is the BEST that they can do. What if I was not home to receive the phone call, my mother would not have been able to have handled this on her own, and I am writing this at 3:00 pm still not knowing when I have to leave to go try to transfer my father.

Member:
Date:

A Review by Anonymous

Wheaton Franciscan Healthcare Elmbrook Memorial Review
Overall:
Full StarFull StarFull StarEmpty StarEmpty Star
Care:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarFull StarFull Star
Promptness:
Full StarFull StarFull StarFull StarEmpty Star
Insurance:
None
Details:

I delivered a baby at Elmbrook and found the labor and delivery care substandard. The doctor was nasty and inappropriate and the behavior of the labor nurse was condescending, cold, and not a bit supportive or even civil. My husband was treated poorly as well. After delivery the nurse was very defensive when we raised complaints and from then on was obviously uncomfortable and tried to avoid us. Our preferences for the care of our own child were brushed off and the nurse did not respond when I called for help because I was dizzy and felt ready to black out after delivery. The delivery nurse did not bother putting an ID on our baby's crib and the entire stay none of the staff remembered to check ID bands when taking the baby. We delivered our first baby at Elmbrook as well and things were much different then. Seems the culture of that unit has really changed.

Member:
Date:

Discussions

 (Details have not been substantiated)
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Supplemental

References

Last Modified

Monday, July 21, 2008 5:37 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Wheaton Franciscan Healthcare Elmbrook Memorial or Wheaton Franciscan Healthcare- Elmbrook Memorial. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

We appreciate any verifiable updates or additional information you may have on this provider.

Nearby Hospitals

  1. Hospital
    Waukesha Memorial Hospital
    Located 5.73 miles away in Waukesha at 725 American Avenue.
  2. Hospital
    Froedtert Memorial Lutheran Hospital
    Located 6.53 miles away in Milwaukee at 9200 W Wisconsin Avenue.
  3. Hospital
    Community Memorial Hospital
    Located 7.38 miles away in Menomonee Falls at W180 N8085 Town Hall Road.
  4. Hospital
    West Allis Memorial Hospital
    Located 7.71 miles away in West Allis at 8901 W Lincoln Avenue.
  5. Hospital
    Wheaton Franciscan Healthcare St...
    Located 8.96 miles away in Milwaukee at 5000 W Chambers Street.
Note: There are a total of 17 hospitals within 35 miles of this provider.

Newest Reviews

Brookfield at a Glance

Brookfield has a total population of 38,649, of which 10,361 are children under the age of 18 and 6,808 are seniors 65 and older. The median age is 42.5.

Total Population:
38,649
Median Age:
42.5
Males:
18,698 (48.4%)
Female:
19,951 (51.6%)
Children (0-17):
10,361 (26.8%)
Adults (18-64):
21,480 (55.6%)
Seniors (65+):
6,808 (17.6%)
Age Breakdown:
Breakdown of age groups in Brookfield
Married:
21,458 (55.5%)
Divorced:
1,454 (3.8%)
Marriage Breakdown:
Breakdown of marriage in Brookfield
Hispanic Ethnicity:
453 (1.17%)
White:
36,407 (94.20%)
African American:
321 (0.83%)
Asian:
1,479 (3.83%)
Pacific Islander:
7 (0.02%)
Indian:
35 (0.09%)
Other:
87 (0.23%)
Two or More:
313 (0.81%)
Racial Breakdown:
Breakdown of race in Brookfield

Health

The average number of disabilities per resident is 0.17, which does not include institutionalized individuals.

Disabilities:
0.17 (Per Capita)
Dialysis Centers:
2
Doctors:
687
Home Agencies:
4
Hospitals:
1
Nursing Homes:
3
Medical Suppliers:
24
Rehab Centers:
1

Wealth

The median family income is $83,691 while the median household income is $76,225. Roughly 2.18% of the population live in poverty.

Family Income:
$83,691
Household Income:
$76,225
In Poverty:
2.18%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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