Southpoint Terrace

Detailed report on the nursing home located in Jacksonville, Florida (FL).

Southpoint Terrace is an average sized, for-profit, nursing home with 120 beds based at 4325 Southpoint Boulevard in Jacksonville, FL. The facility has 112 residents indicating 93% of its beds are occupied, which is about average within this state. The provider participates in the medicare & medicaid programs and provides resident & family counseling services. The home is not located in a hospital or continuing care retirement community and is fully sprinklered. A total of 242 Medicare patients were given 6,679 days of non-swing bed care and services in 2006, and the provider was reimbursed $2,060,379 by Medicare. 114 Medicare patients were given outpatient care and services by this provider in 2006. The provider was reimbursed $202,977 by Medicare for these services.

On a state level, the number of registered nurse hours per resident per day is much lower than average. Certified nursing assistant hours per resident per day is average. The number of licensed practical or vocational nurse hours per resident per day is average. Licensed staff hours per resident per day is lower than average.

When compared to other nursing homes in the state, it is more likely for high-risk long-stay residents to have pressure sores, long-stay residents to be physically restrained, long-stay residents to have a urinary tract infection, long-stay residents to lose too much weight, short-stay residents to be given a influenza vaccination, short-stay residents to have moderate to severe pain, and short-stay residents to have pressure sores at Southpoint Terrace.

When compared to other nursing homes in the state, it is less likely for long-stay residents to be given a pneumococcal vaccination, long-stay residents to need help with daily activities to increase, long-stay residents to be more depressed or anxious, long-stay residents to have catheter inserted and left, long-stay residents to spend most of their time in bed, long-stay residents to have their ability to move around their room get worse, and short-stay residents to have delirium.

Overall Rating

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Rated 1.50 out of 5 from 2 User Reviews
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Quality of Care Rating

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Rated 1.50 out of 5 on this user rated measure.

Staff Rating

Full StarHalf StarEmpty StarEmpty StarEmpty Star
Rated 1.50 out of 5 on this user rated measure.

Facility Rating

Full StarFull StarHalf StarEmpty StarEmpty Star
Rated 2.50 out of 5 on this user rated measure.

Promptness Rating

Full StarHalf StarEmpty StarEmpty StarEmpty Star
Rated 1.50 out of 5 on this user rated measure.

Ownership Type

For-Profit - Corporation

Multiple Ownership

No

Address

4325 Southpoint Boulevard
Jacksonville, FL 32216

Phone Number

(904) 245-7620

Geographic Coordinates

30.253683, -81.588289
* The accuracy of these coordinates is at a address level.

Programs Accepted

Medicare & Medicaid

Counseling Available

Resident & Family

Sprinkler System

The amount of the facility that is sprinklered. All fire code regulations at different locations must be met.

Fully Sprinklered
Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate

Beds

The total number of beds the facility operates. Each resident is assigned to a single bed.

This Provider This Provider
120
Jacksonville Average
125
Duval County Average
125
Florida Average
120
United States Average
106

Beds Occupied

The percentage of total beds that are occupied by residents.

This Provider This Provider
93.00%
Jacksonville
92.42%
Duval County
91.88%
Florida
87.92%
United States
84.18%

Residents

The total number of residents residing at the facility.

This Provider This Provider
112
Jacksonville Average
115
Duval County Average
115
Florida Average
106
United States Average
90

Located in a Hospital

Status

Indicates whether the facility is located within a hospital.

This Provider This Provider
No
Jacksonville
1 (3.23%)
Duval County
1 (3.03%)
Florida
17 (2.50%)
United States
1,271 (8.03%)

Located in a CCRC

Status

Indicates whether the facility is located within a continuing care retirement community.

This Provider This Provider
No
Jacksonville
1 (3.23%)
Duval County
2 (6.06%)
Florida
59 (8.66%)
United States
1,255 (7.93%)

Recent Surveys

  • 12/15/2006 - Health Survey
  • 12/15/2006 - Fire Safety Survey
  • 02/10/2006 - Health Survey
  • 02/10/2006 - Fire Safety Survey
  • 12/10/2004 - Health Survey
  • 12/10/2004 - Fire Safety Survey

Staff

Charts

RN Hours Per Resident

The average number of registered nurse hours per resident per day.

This Provider
0.31
Jacksonville Average
0.55
Duval County Average
0.55
Florida Average
0.57
United States Average
0.64

CNA Hours Per Resident

The average number of certified nursing assistant hours per resident per day.

This Provider This Provider
2.89
Jacksonville Average
2.88
Duval County Average
2.89
Florida Average
2.94
United States Average
2.34

LPNLVN Hours Per Resident

The average number of licensed practical or vocational nurse hours per resident per day.

This Provider This Provider
0.93
Jacksonville Average
0.97
Duval County Average
0.97
Florida Average
1.00
United States Average
0.79

Licensed Staff Hours Per Resident

The average number of licensed staff hours per resident per day.

This Provider This Provider
1.24
Jacksonville Average
1.52
Duval County Average
1.52
Florida Average
1.57
United States Average
1.43

Quality Measures

Charts

Long-Stay Residents Given Influenza Vaccination

The percentage of long-stay residents given influenza vaccination during the flu season.

This Provider This Provider
82.00%
Jacksonville
76.93%
Duval County
77.55%
Florida
75.40%
United States
86.01%

Long-Stay Residents Whose Need for Help With Daily Activities Has Increased

The percentage of long-stay residents whose need for help with daily activities has increased.

This Provider This Provider
5.00%
Jacksonville
15.54%
Duval County
15.43%
Florida
14.76%
United States
16.08%

High-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of high-risk long-stay residents who have pressure sores.

This Provider This Provider
27.00%
Jacksonville
17.00%
Duval County
16.93%
Florida
13.32%
United States
12.83%

Long-Stay Residents Who Were Physically Restrained

The percentage of long-stay residents who were physically restrained.

This Provider This Provider
12.00%
Jacksonville
7.97%
Duval County
7.97%
Florida
8.19%
United States
5.63%

Low-Risk Long-Stay Residents Who Lose Control of Their Bowels

The percentage of low-risk long-stay residents who lose control of their bowels or bladder.

This Provider This Provider
56.00%
Jacksonville
48.26%
Duval County
47.24%
Florida
51.33%
United States
48.78%

Long-Stay Residents Who Spend Most of Their Time in Bed

The percentage of long-stay residents who spend most of their time in bed or in a chair.

This Provider This Provider
1.00%
Jacksonville
3.41%
Duval County
3.45%
Florida
4.06%
United States
4.39%

Long-Stay Residents With a Urinary Tract Infection

The percentage of long-stay residents with a urinary tract infection.

This Provider This Provider
13.00%
Jacksonville
10.24%
Duval County
10.23%
Florida
10.57%
United States
8.83%

Short-Stay Residents Given Influenza Vaccination

The percentage of short-stay residents given influenza vaccination during the flu season.

This Provider This Provider
84.00%
Jacksonville
63.41%
Duval County
63.90%
Florida
60.86%
United States
72.85%

Short-Stay Residents With Delirium

The percentage of short-stay residents with delirium.

This Provider This Provider
0.00%
Jacksonville
1.03%
Duval County
0.97%
Florida
1.54%
United States
2.12%

Short-Stay Residents With Pressure Sores

The percentage of short-stay residents with pressure sores.

This Provider This Provider
30.00%
Jacksonville
17.04%
Duval County
16.70%
Florida
18.49%
United States
17.46%

Long-Stay Residents Given Pneumococcal Vaccination

The percentage of long-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
52.00%
Jacksonville
69.43%
Duval County
68.22%
Florida
69.48%
United States
79.81%

Long-Stay Residents Who Have Moderate to Severe Pain

The percentage of long-stay residents who have moderate to severe pain.

This Provider This Provider
4.00%
Jacksonville
3.00%
Duval County
3.06%
Florida
4.19%
United States
4.53%

Low-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of low-risk long-stay residents who have pressure sores.

This Provider This Provider
3.00%
Jacksonville
1.74%
Duval County
2.30%
Florida
2.61%
United States
2.33%

Long-Stay Residents Who are More Depressed or Anxious

The percentage of long-stay residents who are more depressed or anxious.

This Provider This Provider
5.00%
Jacksonville
8.24%
Duval County
8.65%
Florida
10.27%
United States
14.45%

Long-Stay Residents Who Have Catheter Inserted and Left

The percentage of long-stay residents who have/had a catheter inserted and left in their bladder.

This Provider This Provider
3.00%
Jacksonville
5.97%
Duval County
6.10%
Florida
5.73%
United States
5.89%

Long-Stay Residents Whose Ability to Move Around Their Room Got Worse

The percentage of long-stay residents whose ability to move about in and around their room got worse.

This Provider This Provider
6.00%
Jacksonville
9.96%
Duval County
10.46%
Florida
11.51%
United States
13.04%

Long-Stay Residents Who Lose Too Much Weight

The percentage of long-stay residents who lose too much weight.

This Provider This Provider
14.00%
Jacksonville
9.83%
Duval County
9.77%
Florida
9.25%
United States
9.09%

Short-Stay Residents Given Pneumococcal Vaccination

The percentage of short-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
66.00%
Jacksonville
61.29%
Duval County
61.33%
Florida
65.27%
United States
73.02%

Short-Stay Residents Who Had Moderate to Severe Pain

The percentage of short-stay residents who had moderate to severe pain.

This Provider This Provider
26.00%
Jacksonville
16.62%
Duval County
16.32%
Florida
19.79%
United States
20.65%

Treatment Figures

Charts

Non-Swing Bed Patients

The number of non-swing bed patients treated by this provider that were covered by Medicare Part A in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
242
Jacksonville Average
212
Duval County Average
212
Florida Average
222
United States Average
133

Non-Swing Bed Patient Discharges

The number of non-swing bed patient discharges made by this provider that were covered by Medicare Part A in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
267
Jacksonville Average
227
Duval County Average
226
Florida Average
222
United States Average
124

Non-Swing Bed Utilization Days

The number of days of non-swing bed care that are chargeable to Medicare Part A facility utilization by this provider in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
6,679
Jacksonville Average
6,971
Duval County Average
7,167
Florida Average
7,530
United States Average
4,470

Outpatients

The number of outpatients treated by this provider that were covered by Medicare Part B in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
114
Jacksonville Average
97
Duval County Average
99
Florida Average
218
United States Average
301

Financials

Charts

Medicare Non-Swing Bed Payments

The total non-swing bed associated Medicare Part A payments made to this provider in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$2,060,379
Jacksonville Average
$2,156,117
Duval County Average
$2,229,199
Florida Average
$2,383,353
United States Average
$1,318,701

Medicare Payments Per Non-Swing Bed Utilization Day

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed utilization day in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$308
Jacksonville Average
$309
Duval County Average
$311
Florida Average
$317
United States Average
$295

Medicare Outpatient Payments

The total outpatient associated Medicare Part B payments made to this provider in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$202,977
Jacksonville Average
$145,330
Duval County Average
$152,993
Florida Average
$228,515
United States Average
$266,523

Medicare Payments Per Non-Swing Bed Patient

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$8,514
Jacksonville Average
$10,164
Duval County Average
$10,494
Florida Average
$10,739
United States Average
$9,943

Medicare Payments Per Non-Swing Bed Patient Discharge

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient discharge in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$7,717
Jacksonville Average
$9,481
Duval County Average
$9,847
Florida Average
$10,721
United States Average
$10,652

Medicare Payments Per Outpatient

The average Medicare payments made to this provider per Medicare Part B covered outpatient in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$1,780
Jacksonville Average
$1,491
Duval County Average
$1,548
Florida Average
$1,047
United States Average
$885

Deficiencies

12/15/2006 - Nutrition and Dietary

12/15/2006 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Store, cook, and give out food in a safe and clean way.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
12/15/2006
Date Fixed:
01/30/2007

12/15/2006 - Resident Rights

12/15/2006 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Keep each resident's personal and medical records private and confidential.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
12/15/2006
Date Fixed:
01/30/2007

12/15/2006 - Resident Rights

12/15/2006 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Provide care in a way that keeps or builds each resident's dignity and self respect.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
12/15/2006
Date Fixed:
01/30/2007

12/15/2006 - Quality Care

12/15/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Provide activities to meet the needs of each resident.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
12/15/2006
Date Fixed:
01/30/2007

12/15/2006 - Resident Assessment

12/15/2006 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
12/15/2006
Date Fixed:
01/30/2007

12/15/2006 - Resident Assessment

12/15/2006 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
12/15/2006
Date Fixed:
01/30/2007

12/15/2006 - Quality Care

12/15/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that meet a professional standard of quality.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
12/15/2006
Date Fixed:
01/30/2007

12/15/2006 - Quality Care

12/15/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that follow each resident's written care plan.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
12/15/2006
Date Fixed:
01/30/2007

12/15/2006 - Quality Care

12/15/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
12/15/2006
Date Fixed:
01/30/2007

12/15/2006 - Quality Care

12/15/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Have enough nurses to care for every resident in a way that maximizes the resident's well being.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
12/15/2006
Date Fixed:
01/30/2007

12/15/2006 - Nutrition and Dietary

12/15/2006 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Hire a qualified dietician.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
12/15/2006
Date Fixed:
01/30/2007

12/15/2006 - Nutrition and Dietary

12/15/2006 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Make sure that residents are well nourished.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
12/15/2006
Date Fixed:
01/30/2007

12/15/2006 - Environmental

12/15/2006 - Environmental
Type:
Health
Category:
Environmental
Issue:
Get rid of garbage properly.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
12/15/2006
Date Fixed:
01/30/2007

12/15/2006 - Quality Care

12/15/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident enough fluids to keep them healthy and prevent dehydration.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
12/15/2006
Date Fixed:
01/30/2007

12/15/2006 - Environmental

12/15/2006 - Environmental
Type:
Health
Category:
Environmental
Issue:
Have a program to keep infection from spreading.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
12/15/2006
Date Fixed:
01/30/2007

02/10/2006 - Administration

02/10/2006 - Administration
Type:
Health
Category:
Administration
Issue:
Keep accurate and appropriate medical records.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
02/10/2006
Date Fixed:
03/20/2006

02/10/2006 - Resident Rights

02/10/2006 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Provide care in a way that keeps or builds each resident's dignity and self respect.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
02/10/2006
Date Fixed:
03/20/2006

02/10/2006 - Resident Assessment

02/10/2006 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
02/10/2006
Date Fixed:
03/20/2006

02/10/2006 - Resident Assessment

02/10/2006 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
02/10/2006
Date Fixed:
03/20/2006

02/10/2006 - Resident Assessment

02/10/2006 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
02/10/2006
Date Fixed:
03/20/2006

02/10/2006 - Quality Care

02/10/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that meet a professional standard of quality.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
02/10/2006
Date Fixed:
04/05/2006

02/10/2006 - Environmental

02/10/2006 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
02/10/2006
Date Fixed:
03/20/2006

02/10/2006 - Quality Care

02/10/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that each resident's nutritional needs were met.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
02/10/2006
Date Fixed:
03/20/2006

02/10/2006 - Nutrition and Dietary

02/10/2006 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Potential for minimal harm
Date Found:
02/10/2006
Date Fixed:
03/20/2006

02/10/2006 - Pharmacy Service

02/10/2006 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
02/10/2006
Date Fixed:
03/20/2006

02/10/2006 - Pharmacy Service

02/10/2006 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Properly mark drugs and other similar products.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
02/10/2006
Date Fixed:
03/20/2006

02/10/2006 - Environmental

02/10/2006 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that staff members wash their hands when needed.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
02/10/2006
Date Fixed:
03/20/2006

01/04/2006 - Mistreatment

01/04/2006 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
01/04/2006
Date Fixed:
02/03/2006

12/10/2004 - Nutrition and Dietary

12/10/2004 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Store, cook, and give out food in a safe and clean way.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Potential for minimal harm
Date Found:
12/10/2004
Date Fixed:
01/14/2005

12/10/2004 - Resident Rights

12/10/2004 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Quickly give a resident's personal money to the heads of his or her estate after the resident's death.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
12/10/2004
Date Fixed:
01/14/2005

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Southpoint Terrace Review
Overall:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Care:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Insurance:
United Healthcare
Details:

Upon ambulance transport from a hospital to SouthPoint, my husband was taken to a room and left unattended for 30 minutes. Unprofessional at desk and nursing station due to "too many admissions." Not the right answer for a family in distress. Unless the family is present and involved on site throughout the day, the patients will fend for themselves, a very sad condition. Physical therapy staff was attentive; however, many staff members were working for their paychecks. Watch out for decisions to place an active person in "the unit," their euphemism for the Alzheimer's ward. My husband's mental condition deteriorated quickly, theft occurred that was overlooked, and his wedding band that he never removed for 15 years went missing. No one from the director to the wing managers could care less. Choose another facility if you are able to do so.

Member:
Date:

A Review by Anonymous

Southpoint Terrace Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

facility is average, staff is nasty and food is horrid

Member:
Date:

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Supplemental

Last Modified

Monday, July 21, 2008 2:43 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

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CiteHealth is not associated with Southpoint Terrace. We do not endorse, sponsor, or take financial incentives from this provider.

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Nearby Nursing Homes

  1. Nursing Home
    Consulate Health Care of..
    Located 0.29 miles away in Jacksonville at 4101 Southpoint Drive E.
  2. Nursing Home
    Life Care Center of Jacksonville
    Located 0.56 miles away in Jacksonville at 4813 Lenoir Avenue.
  3. Nursing Home
    Regents Park of Jacksonville
    Located 1.23 miles away in Jacksonville at 8700 AC Skinner Parkway.
  4. Nursing Home
    Riverwood Center
    Located 1.42 miles away in Jacksonville at 2802 Parental Home Road.
  5. Nursing Home
    Palm Garden of Jacksonville
    Located 1.72 miles away in Jacksonville at 5275 Spring Park Road.
Note: There are a total of 40 homes within 25 miles of this provider.

Newest Reviews

Jacksonville at a Glance

Jacksonville has a total population of 735,617, of which 196,339 are children under the age of 18 and 75,915 are seniors 65 and older. The median age is 33.8.

Total Population:
735,617
Median Age:
33.8
Males:
356,284 (48.4%)
Female:
379,333 (51.6%)
Children (0-17):
196,339 (26.7%)
Adults (18-64):
463,363 (63.0%)
Seniors (65+):
75,915 (10.3%)
Age Breakdown:
Breakdown of age groups in Jacksonville
Married:
307,157 (41.8%)
Divorced:
75,717 (10.3%)
Marriage Breakdown:
Breakdown of marriage in Jacksonville
Hispanic Ethnicity:
30,594 (4.16%)
White:
474,307 (64.48%)
African American:
213,514 (29.03%)
Asian:
20,427 (2.78%)
Pacific Islander:
448 (0.06%)
Indian:
2,474 (0.34%)
Other:
9,816 (1.33%)
Two or More:
14,631 (1.99%)
Racial Breakdown:
Breakdown of race in Jacksonville

Health

The average number of disabilities per resident is 0.34, which does not include institutionalized individuals.

Disabilities:
0.34 (Per Capita)
Dialysis Centers:
11
Doctors:
4,120
Home Agencies:
29
Hospitals:
5
Nursing Homes:
31
Medical Suppliers:
276
Rehab Centers:
14

Wealth

The median family income is $47,243 while the median household income is $40,316. Roughly 11.92% of the population live in poverty.

Family Income:
$47,243
Household Income:
$40,316
In Poverty:
11.92%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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