Consulate Health Care of Winter Haven

Detailed report on the nursing home located in Winter Haven, Florida (FL).

Consulate Health Care of Winter Haven is an average sized, for-profit, nursing home with 120 beds based at 2701 Lake Alfred Road in Winter Haven, FL. The facility has 110 residents indicating 92% of its beds are occupied, which is about average within this state. The provider participates in the medicare & medicaid programs and provides resident & family counseling services. The home is not located in a hospital or continuing care retirement community and is fully sprinklered. A total of 424 Medicare patients were given 13,066 days of non-swing bed care and services in 2006, and the provider was reimbursed $4,184,804 by Medicare.

On a state level, the number of registered nurse hours per resident per day is much lower than average. Certified nursing assistant hours per resident per day is average. The number of licensed practical or vocational nurse hours per resident per day is average. Licensed staff hours per resident per day is lower than average.

When compared to other nursing homes in the state, it is more likely for long-stay residents to be given a influenza vaccination, long-stay residents to be given a pneumococcal vaccination, long-stay residents to need help with daily activities to increase, long-stay residents to have moderate to severe pain, long-stay residents to be physically restrained, low-risk long-stay residents to lose control of their bowels, long-stay residents to spend most of their time in bed, long-stay residents to have their ability to move around their room get worse, long-stay residents to have a urinary tract infection, short-stay residents to be given a influenza vaccination, short-stay residents to be given a pneumococcal vaccination, and short-stay residents to have moderate to severe pain at Consulate Health Care of Winter Haven.

When compared to other nursing homes in the state, it is less likely for high-risk long-stay residents to have pressure sores, long-stay residents to be more depressed or anxious, and short-stay residents to have delirium.

Overall Rating

Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Rated 1.00 out of 5 from 1 User Review
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Quality of Care Rating

Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Rated 1.00 out of 5 on this user rated measure.

Staff Rating

Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Rated 1.00 out of 5 on this user rated measure.

Facility Rating

Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Rated 1.00 out of 5 on this user rated measure.

Promptness Rating

Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Rated 1.00 out of 5 on this user rated measure.

Ownership Type

For-Profit - Corporation

Multiple Ownership

Yes

Address

2701 Lake Alfred Road
Winter Haven, FL 33881

Phone Number

(863) 298-5000

Geographic Coordinates

28.051044, -81.73482
* The accuracy of these coordinates is at a address level.

Programs Accepted

Medicare & Medicaid

Counseling Available

Resident & Family

Sprinkler System

The amount of the facility that is sprinklered. All fire code regulations at different locations must be met.

Fully Sprinklered
Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate

Beds

The total number of beds the facility operates. Each resident is assigned to a single bed.

This Provider This Provider
120
Winter Haven Average
134
Polk County Average
125
Florida Average
120
United States Average
106

Beds Occupied

The percentage of total beds that are occupied by residents.

This Provider This Provider
92.00%
Winter Haven
91.83%
Polk County
89.13%
Florida
87.92%
United States
84.18%

Residents

The total number of residents residing at the facility.

This Provider This Provider
110
Winter Haven Average
123
Polk County Average
112
Florida Average
106
United States Average
90

Located in a Hospital

Status

Indicates whether the facility is located within a hospital.

This Provider This Provider
No
Winter Haven
0 (0.00%)
Polk County
0 (0.00%)
Florida
17 (2.50%)
United States
1,271 (8.03%)

Located in a CCRC

Status

Indicates whether the facility is located within a continuing care retirement community.

This Provider This Provider
No
Winter Haven
0 (0.00%)
Polk County
2 (8.70%)
Florida
59 (8.66%)
United States
1,255 (7.93%)

Recent Surveys

  • 05/24/2007 - Health Survey
  • 05/23/2007 - Fire Safety Survey
  • 05/18/2006 - Health Survey
  • 05/16/2006 - Fire Safety Survey
  • 04/08/2005 - Health Survey
  • 04/08/2005 - Fire Safety Survey

Staff

Charts

RN Hours Per Resident

The average number of registered nurse hours per resident per day.

This Provider
0.19
Winter Haven Average
0.48
Polk County Average
0.49
Florida Average
0.57
United States Average
0.64

CNA Hours Per Resident

The average number of certified nursing assistant hours per resident per day.

This Provider This Provider
3.05
Winter Haven Average
3.01
Polk County Average
2.92
Florida Average
2.94
United States Average
2.34

LPNLVN Hours Per Resident

The average number of licensed practical or vocational nurse hours per resident per day.

This Provider This Provider
0.95
Winter Haven Average
0.95
Polk County Average
0.94
Florida Average
1.00
United States Average
0.79

Licensed Staff Hours Per Resident

The average number of licensed staff hours per resident per day.

This Provider This Provider
1.14
Winter Haven Average
1.43
Polk County Average
1.43
Florida Average
1.57
United States Average
1.43

Quality Measures

Charts

Long-Stay Residents Given Influenza Vaccination

The percentage of long-stay residents given influenza vaccination during the flu season.

This Provider This Provider
95.00%
Winter Haven
76.67%
Polk County
77.19%
Florida
75.40%
United States
86.01%

Long-Stay Residents Whose Need for Help With Daily Activities Has Increased

The percentage of long-stay residents whose need for help with daily activities has increased.

This Provider This Provider
20.00%
Winter Haven
14.00%
Polk County
13.86%
Florida
14.76%
United States
16.08%

High-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of high-risk long-stay residents who have pressure sores.

This Provider This Provider
8.00%
Winter Haven
8.83%
Polk County
11.71%
Florida
13.32%
United States
12.83%

Long-Stay Residents Who Were Physically Restrained

The percentage of long-stay residents who were physically restrained.

This Provider This Provider
16.00%
Winter Haven
21.00%
Polk County
14.22%
Florida
8.19%
United States
5.63%

Low-Risk Long-Stay Residents Who Lose Control of Their Bowels

The percentage of low-risk long-stay residents who lose control of their bowels or bladder.

This Provider This Provider
64.00%
Winter Haven
52.17%
Polk County
49.35%
Florida
51.33%
United States
48.78%

Long-Stay Residents Who Spend Most of Their Time in Bed

The percentage of long-stay residents who spend most of their time in bed or in a chair.

This Provider This Provider
5.00%
Winter Haven
3.33%
Polk County
4.26%
Florida
4.06%
United States
4.39%

Long-Stay Residents With a Urinary Tract Infection

The percentage of long-stay residents with a urinary tract infection.

This Provider This Provider
18.00%
Winter Haven
9.50%
Polk County
10.87%
Florida
10.57%
United States
8.83%

Short-Stay Residents Given Influenza Vaccination

The percentage of short-stay residents given influenza vaccination during the flu season.

This Provider This Provider
79.00%
Winter Haven
60.67%
Polk County
56.95%
Florida
60.86%
United States
72.85%

Short-Stay Residents With Delirium

The percentage of short-stay residents with delirium.

This Provider This Provider
0.00%
Winter Haven
1.17%
Polk County
1.68%
Florida
1.54%
United States
2.12%

Short-Stay Residents With Pressure Sores

The percentage of short-stay residents with pressure sores.

This Provider This Provider
22.00%
Winter Haven
12.17%
Polk County
13.14%
Florida
18.49%
United States
17.46%

Long-Stay Residents Given Pneumococcal Vaccination

The percentage of long-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
95.00%
Winter Haven
77.60%
Polk County
77.10%
Florida
69.48%
United States
79.81%

Long-Stay Residents Who Have Moderate to Severe Pain

The percentage of long-stay residents who have moderate to severe pain.

This Provider This Provider
6.00%
Winter Haven
3.50%
Polk County
4.78%
Florida
4.19%
United States
4.53%

Low-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of low-risk long-stay residents who have pressure sores.

Note:

Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.

Long-Stay Residents Who are More Depressed or Anxious

The percentage of long-stay residents who are more depressed or anxious.

This Provider This Provider
7.00%
Winter Haven
5.00%
Polk County
8.70%
Florida
10.27%
United States
14.45%

Long-Stay Residents Who Have Catheter Inserted and Left

The percentage of long-stay residents who have/had a catheter inserted and left in their bladder.

This Provider This Provider
6.00%
Winter Haven
4.50%
Polk County
6.17%
Florida
5.73%
United States
5.89%

Long-Stay Residents Whose Ability to Move Around Their Room Got Worse

The percentage of long-stay residents whose ability to move about in and around their room got worse.

This Provider This Provider
18.00%
Winter Haven
13.50%
Polk County
11.95%
Florida
11.51%
United States
13.04%

Long-Stay Residents Who Lose Too Much Weight

The percentage of long-stay residents who lose too much weight.

This Provider This Provider
9.00%
Winter Haven
10.33%
Polk County
9.00%
Florida
9.25%
United States
9.09%

Short-Stay Residents Given Pneumococcal Vaccination

The percentage of short-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
95.00%
Winter Haven
78.00%
Polk County
73.82%
Florida
65.27%
United States
73.02%

Short-Stay Residents Who Had Moderate to Severe Pain

The percentage of short-stay residents who had moderate to severe pain.

This Provider This Provider
30.00%
Winter Haven
22.67%
Polk County
21.73%
Florida
19.79%
United States
20.65%

Treatment Figures

Charts

Non-Swing Bed Patients

The number of non-swing bed patients treated by this provider that were covered by Medicare Part A in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
424
Winter Haven Average
314
Polk County Average
250
Florida Average
222
United States Average
133

Non-Swing Bed Patient Discharges

The number of non-swing bed patient discharges made by this provider that were covered by Medicare Part A in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
414
Winter Haven Average
292
Polk County Average
242
Florida Average
222
United States Average
124

Non-Swing Bed Utilization Days

The number of days of non-swing bed care that are chargeable to Medicare Part A facility utilization by this provider in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
13,066
Winter Haven Average
10,930
Polk County Average
8,427
Florida Average
7,530
United States Average
4,470

Financials

Charts

Medicare Non-Swing Bed Payments

The total non-swing bed associated Medicare Part A payments made to this provider in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$4,184,804
Winter Haven Average
$3,313,621
Polk County Average
$2,558,400
Florida Average
$2,383,353
United States Average
$1,318,701

Medicare Payments Per Non-Swing Bed Utilization Day

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed utilization day in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$320
Winter Haven Average
$303
Polk County Average
$304
Florida Average
$317
United States Average
$295

Medicare Payments Per Non-Swing Bed Patient

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$9,870
Winter Haven Average
$10,564
Polk County Average
$10,235
Florida Average
$10,739
United States Average
$9,943

Medicare Payments Per Non-Swing Bed Patient Discharge

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient discharge in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$10,108
Winter Haven Average
$11,354
Polk County Average
$10,551
Florida Average
$10,721
United States Average
$10,652

Deficiencies

05/24/2007 - Administration

05/24/2007 - Administration
Type:
Health
Category:
Administration
Issue:
Keep accurate and appropriate medical records.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/24/2007
Date Fixed:
07/02/2007

05/24/2007 - Pharmacy Service

05/24/2007 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Make sure that residents are safe from serious medication errors.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/24/2007
Date Fixed:
07/02/2007

05/24/2007 - Quality Care

05/24/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that meet a professional standard of quality.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/24/2007
Date Fixed:
07/02/2007

05/24/2007 - Pharmacy Service

05/24/2007 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Properly mark drugs and other similar products.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/24/2007
Date Fixed:
07/02/2007

05/24/2007 - Nutrition and Dietary

05/24/2007 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Store, cook, and give out food in a safe and clean way.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/24/2007
Date Fixed:
07/02/2007

05/23/2007 - Building Service Equipment

05/23/2007 - Building Service Equipment
Type:
Fire Safety
Category:
Building Service Equipment
Issue:
heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/23/2007
Date Fixed:
07/02/2007

05/23/2007 - Furnishings and Decorations

05/23/2007 - Furnishings and Decorations
Type:
Fire Safety
Category:
Furnishings and Decorations
Issue:
exits that are free from obstructions and can be used at all times.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/23/2007
Date Fixed:
07/02/2007

05/18/2006 - Resident Assessment

05/18/2006 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/18/2006
Date Fixed:
06/28/2006

05/18/2006 - Nutrition and Dietary

05/18/2006 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Store, cook, and give out food in a safe and clean way.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/18/2006
Date Fixed:
06/28/2006

05/18/2006 - Pharmacy Service

05/18/2006 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/18/2006
Date Fixed:
06/28/2006

05/18/2006 - Pharmacy Service

05/18/2006 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Properly mark drugs and other similar products.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/18/2006
Date Fixed:
06/28/2006

05/18/2006 - Administration

05/18/2006 - Administration
Type:
Health
Category:
Administration
Issue:
Keep accurate and appropriate medical records.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/18/2006
Date Fixed:
06/28/2006

05/16/2006 - Electrical

05/16/2006 - Electrical
Type:
Fire Safety
Category:
Electrical
Issue:
properly installed electrical wiring and equipment.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/16/2006
Date Fixed:
06/28/2006

12/28/2005 - Quality Care

12/28/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
12/28/2005
Date Fixed:
02/01/2006

12/28/2005 - Administration

12/28/2005 - Administration
Type:
Health
Category:
Administration
Issue:
Keep accurate and appropriate medical records.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
12/28/2005
Date Fixed:
02/01/2006

04/08/2005 - Pharmacy Service

04/08/2005 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Properly mark drugs and other similar products.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
04/08/2005
Date Fixed:
05/11/2005

04/08/2005 - Environmental

04/08/2005 - Environmental
Type:
Health
Category:
Environmental
Issue:
Keep safe, clean and homelike surroundings.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
04/08/2005
Date Fixed:
05/11/2005

04/08/2005 - Emergency Plans and Fire Drills

04/08/2005 - Emergency Plans and Fire Drills
Type:
Fire Safety
Category:
Emergency Plans and Fire Drills
Issue:
record of quarterly fire drills for each shift under varying conditions.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
04/08/2005
Date Fixed:
05/11/2005

04/08/2005 - Resident Rights

04/08/2005 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Potential for minimal harm
Date Found:
04/08/2005
Date Fixed:
05/11/2005

04/08/2005 - Administration

04/08/2005 - Administration
Type:
Health
Category:
Administration
Issue:
Keep accurate and appropriate medical records.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
04/08/2005
Date Fixed:
05/11/2005

04/08/2005 - Administration

04/08/2005 - Administration
Type:
Health
Category:
Administration
Issue:
Follow all laws and professional standards.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
04/08/2005
Date Fixed:
05/11/2005

02/07/2005 - Resident Rights

02/07/2005 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
02/07/2005
Date Fixed:
03/01/2005

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Consulate Health Care of Winter Haven Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Aetna
Details:

HORRIBLE,AWFUL,NEED I SAY MORE

Member:
Date:

Discussions

 (Details have not been substantiated)
No discussions have been started. Start the first discussion!

Supplemental

Last Modified

Monday, July 21, 2008 2:46 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Consulate Health Care of Winter Haven or Consulate Heatlh Care of Winter Haven. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

We appreciate any verifiable updates or additional information you may have on this provider.

Nearby Nursing Homes

  1. Nursing Home
    Spring Lake Rehabilitation Center
    Located 0.91 miles away in Winter Haven at 1540 6th Street Northwest.
  2. Nursing Home
    Auburndale Oaks Healthcare Center
    Located 2.28 miles away in Auburndale at 919 Old Winter Haven Road.
  3. Nursing Home
    Brandywyne Health Care Center
    Located 3.64 miles away in Winter Haven at 1801 N Lake Mariam Drive.
  4. Nursing Home
    Life Care Center of Winter Haven
    Located 3.77 miles away in Winter Haven at 1510 Cypress Gardens Boulevard.
  5. Nursing Home
    Palm Garden of Winter Haven
    Located 3.94 miles away in Winter Haven at 1120 Cypress Garden Boulevard.
Note: There are a total of 20 homes within 25 miles of this provider.

Newest Reviews

Winter Haven at a Glance

Winter Haven has a total population of 26,487, of which 5,540 are children under the age of 18 and 7,260 are seniors 65 and older. The median age is 44.0.

Total Population:
26,487
Median Age:
44.0
Males:
12,180 (46.0%)
Female:
14,307 (54.0%)
Children (0-17):
5,540 (20.9%)
Adults (18-64):
13,687 (51.7%)
Seniors (65+):
7,260 (27.4%)
Age Breakdown:
Breakdown of age groups in Winter Haven
Married:
11,310 (42.7%)
Divorced:
2,698 (10.2%)
Marriage Breakdown:
Breakdown of marriage in Winter Haven
Hispanic Ethnicity:
1,309 (4.94%)
White:
18,941 (71.51%)
African American:
6,134 (23.16%)
Asian:
269 (1.02%)
Pacific Islander:
10 (0.04%)
Indian:
50 (0.19%)
Other:
496 (1.87%)
Two or More:
587 (2.22%)
Racial Breakdown:
Breakdown of race in Winter Haven

Health

The average number of disabilities per resident is 0.51, which does not include institutionalized individuals.

Disabilities:
0.51 (Per Capita)
Dialysis Centers:
2
Doctors:
538
Home Agencies:
2
Hospitals:
1
Nursing Homes:
6
Medical Suppliers:
33
Rehab Centers:
1

Wealth

The median family income is $39,657 while the median household income is $31,884. Roughly 14.43% of the population live in poverty.

Family Income:
$39,657
Household Income:
$31,884
In Poverty:
14.43%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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