Hill Haven Nursing Home

Detailed report on the nursing home located in Commerce, Georgia (GA).

Hill Haven Nursing Home is a small, for-profit, nursing home with 70 beds based at 880 Ridgeway Road in Commerce, GA. The facility has 67 residents indicating 96% of its beds are occupied, which is about average within this state. The provider participates in the medicare & medicaid programs and provides resident & family counseling services. The home is not located in a hospital or continuing care retirement community and is fully sprinklered. A total of 44 Medicare patients were given 1,601 days of non-swing bed care and services in 2006, and the provider was reimbursed $311,676 by Medicare. 44 Medicare patients were given outpatient care and services by this provider in 2006. The provider was reimbursed $42,220 by Medicare for these services.

On a state level, the number of registered nurse hours per resident per day is much lower than average. Certified nursing assistant hours per resident per day is average. The number of licensed practical or vocational nurse hours per resident per day is much lower than average. Licensed staff hours per resident per day is much lower than average.

When compared to other nursing homes in the state, it is more likely for high-risk long-stay residents to have pressure sores, low-risk long-stay residents to have pressure sores, and long-stay residents to have a urinary tract infection at Hill Haven Nursing Home.

When compared to other nursing homes in the state, it is less likely for long-stay residents to be physically restrained, long-stay residents to be more depressed or anxious, long-stay residents to have catheter inserted and left, and long-stay residents to spend most of their time in bed.

Overall Rating

Full StarHalf StarEmpty StarEmpty StarEmpty Star
Rated 1.33 out of 5 from 3 User Reviews
Read the Reviews Read the Reviews | Review Now! Rate this Nursing Home

Quality of Care Rating

Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Rated 1.00 out of 5 on this user rated measure.

Staff Rating

Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Rated 1.00 out of 5 on this user rated measure.

Facility Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 2.00 out of 5 on this user rated measure.

Promptness Rating

Full StarHalf StarEmpty StarEmpty StarEmpty Star
Rated 1.33 out of 5 on this user rated measure.

Ownership Type

For-Profit - Individual

Multiple Ownership

No

Address

880 Ridgeway Road
Commerce, GA 30529

Phone Number

(706) 336-8000

Geographic Coordinates

34.217923, -83.473656
* The accuracy of these coordinates is at a address level.

Programs Accepted

Medicare & Medicaid

Counseling Available

Resident & Family

Sprinkler System

The amount of the facility that is sprinklered. All fire code regulations at different locations must be met.

Fully Sprinklered
Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate

Beds

The total number of beds the facility operates. Each resident is assigned to a single bed.

This Provider This Provider
70
Commerce Average
119
Jackson County Average
119
Georgia Average
111
United States Average
106

Beds Occupied

The percentage of total beds that are occupied by residents.

This Provider This Provider
96.00%
Commerce
96.00%
Jackson County
96.00%
Georgia
88.57%
United States
84.18%

Residents

The total number of residents residing at the facility.

This Provider This Provider
67
Commerce Average
114
Jackson County Average
114
Georgia Average
99
United States Average
90

Located in a Hospital

Status

Indicates whether the facility is located within a hospital.

This Provider This Provider
No
Commerce
1 (50.00%)
Jackson County
1 (50.00%)
Georgia
51 (14.09%)
United States
1,271 (8.03%)

Located in a CCRC

Status

Indicates whether the facility is located within a continuing care retirement community.

This Provider This Provider
No
Commerce
0 (0.00%)
Jackson County
0 (0.00%)
Georgia
15 (4.14%)
United States
1,255 (7.93%)

Recent Surveys

  • 05/09/2007 - Health Survey
  • 05/09/2007 - Fire Safety Survey
  • 08/23/2006 - Health Survey
  • 08/23/2006 - Fire Safety Survey
  • 09/14/2005 - Health Survey
  • 09/14/2005 - Fire Safety Survey

Staff

Charts

RN Hours Per Resident

The average number of registered nurse hours per resident per day.

This Provider
0.20
Commerce Average
0.20
Jackson County Average
0.20
Georgia Average
0.39
United States Average
0.64

CNA Hours Per Resident

The average number of certified nursing assistant hours per resident per day.

This Provider This Provider
2.20
Commerce Average
2.22
Jackson County Average
2.22
Georgia Average
2.14
United States Average
2.34

LPNLVN Hours Per Resident

The average number of licensed practical or vocational nurse hours per resident per day.

This Provider This Provider
0.60
Commerce Average
0.86
Jackson County Average
0.86
Georgia Average
0.98
United States Average
0.79

Licensed Staff Hours Per Resident

The average number of licensed staff hours per resident per day.

This Provider This Provider
0.80
Commerce Average
1.05
Jackson County Average
1.05
Georgia Average
1.38
United States Average
1.43

Quality Measures

Charts

Long-Stay Residents Given Influenza Vaccination

The percentage of long-stay residents given influenza vaccination during the flu season.

This Provider This Provider
95.00%
Commerce
95.00%
Jackson County
95.00%
Georgia
87.72%
United States
86.01%

Long-Stay Residents Whose Need for Help With Daily Activities Has Increased

The percentage of long-stay residents whose need for help with daily activities has increased.

This Provider This Provider
12.00%
Commerce
15.00%
Jackson County
15.00%
Georgia
14.52%
United States
16.08%

High-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of high-risk long-stay residents who have pressure sores.

This Provider This Provider
19.00%
Commerce
16.00%
Jackson County
16.00%
Georgia
14.45%
United States
12.83%

Long-Stay Residents Who Were Physically Restrained

The percentage of long-stay residents who were physically restrained.

This Provider This Provider
3.00%
Commerce
2.50%
Jackson County
2.50%
Georgia
6.14%
United States
5.63%

Low-Risk Long-Stay Residents Who Lose Control of Their Bowels

The percentage of low-risk long-stay residents who lose control of their bowels or bladder.

This Provider This Provider
56.00%
Commerce
48.50%
Jackson County
48.50%
Georgia
49.16%
United States
48.78%

Long-Stay Residents Who Spend Most of Their Time in Bed

The percentage of long-stay residents who spend most of their time in bed or in a chair.

This Provider This Provider
0.00%
Commerce
2.50%
Jackson County
2.50%
Georgia
7.83%
United States
4.39%

Long-Stay Residents With a Urinary Tract Infection

The percentage of long-stay residents with a urinary tract infection.

This Provider This Provider
13.00%
Commerce
12.50%
Jackson County
12.50%
Georgia
8.99%
United States
8.83%

Short-Stay Residents Given Influenza Vaccination

The percentage of short-stay residents given influenza vaccination during the flu season.

Note:

Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.

Short-Stay Residents With Delirium

The percentage of short-stay residents with delirium.

Note:

Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.

Short-Stay Residents With Pressure Sores

The percentage of short-stay residents with pressure sores.

Note:

Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.

Long-Stay Residents Given Pneumococcal Vaccination

The percentage of long-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
95.00%
Commerce
95.00%
Jackson County
95.00%
Georgia
80.41%
United States
79.81%

Long-Stay Residents Who Have Moderate to Severe Pain

The percentage of long-stay residents who have moderate to severe pain.

This Provider This Provider
6.00%
Commerce
3.50%
Jackson County
3.50%
Georgia
6.03%
United States
4.53%

Low-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of low-risk long-stay residents who have pressure sores.

This Provider This Provider
13.00%
Commerce
7.00%
Jackson County
7.00%
Georgia
2.17%
United States
2.33%

Long-Stay Residents Who are More Depressed or Anxious

The percentage of long-stay residents who are more depressed or anxious.

This Provider This Provider
12.00%
Commerce
19.00%
Jackson County
19.00%
Georgia
15.96%
United States
14.45%

Long-Stay Residents Who Have Catheter Inserted and Left

The percentage of long-stay residents who have/had a catheter inserted and left in their bladder.

This Provider This Provider
3.00%
Commerce
4.00%
Jackson County
4.00%
Georgia
4.25%
United States
5.89%

Long-Stay Residents Whose Ability to Move Around Their Room Got Worse

The percentage of long-stay residents whose ability to move about in and around their room got worse.

This Provider This Provider
13.00%
Commerce
9.50%
Jackson County
9.50%
Georgia
11.78%
United States
13.04%

Long-Stay Residents Who Lose Too Much Weight

The percentage of long-stay residents who lose too much weight.

This Provider This Provider
10.00%
Commerce
12.50%
Jackson County
12.50%
Georgia
10.06%
United States
9.09%

Short-Stay Residents Given Pneumococcal Vaccination

The percentage of short-stay residents who were assessed and given pneumococcal vaccination.

Note:

Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.

Short-Stay Residents Who Had Moderate to Severe Pain

The percentage of short-stay residents who had moderate to severe pain.

Note:

Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.

Treatment Figures

Charts

Non-Swing Bed Patients

The number of non-swing bed patients treated by this provider that were covered by Medicare Part A in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
44
Commerce Average
70
Jackson County Average
70
Georgia Average
108
United States Average
133

Non-Swing Bed Patient Discharges

The number of non-swing bed patient discharges made by this provider that were covered by Medicare Part A in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
31
Commerce Average
25
Jackson County Average
25
Georgia Average
92
United States Average
124

Non-Swing Bed Utilization Days

The number of days of non-swing bed care that are chargeable to Medicare Part A facility utilization by this provider in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
1,601
Commerce Average
2,188
Jackson County Average
2,188
Georgia Average
3,943
United States Average
4,470

Outpatients

The number of outpatients treated by this provider that were covered by Medicare Part B in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
44
Commerce Average
76
Jackson County Average
76
Georgia Average
78
United States Average
301

Financials

Charts

Medicare Non-Swing Bed Payments

The total non-swing bed associated Medicare Part A payments made to this provider in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$311,676
Commerce Average
$484,571
Jackson County Average
$484,571
Georgia Average
$1,022,943
United States Average
$1,318,701

Medicare Payments Per Non-Swing Bed Utilization Day

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed utilization day in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$195
Commerce Average
$221
Jackson County Average
$221
Georgia Average
$259
United States Average
$295

Medicare Outpatient Payments

The total outpatient associated Medicare Part B payments made to this provider in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$42,220
Commerce Average
$89,622
Jackson County Average
$89,622
Georgia Average
$76,759
United States Average
$266,523

Medicare Payments Per Non-Swing Bed Patient

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$7,084
Commerce Average
$6,922
Jackson County Average
$6,922
Georgia Average
$9,450
United States Average
$9,943

Medicare Payments Per Non-Swing Bed Patient Discharge

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient discharge in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$10,054
Commerce Average
$19,778
Jackson County Average
$19,778
Georgia Average
$11,122
United States Average
$10,652

Medicare Payments Per Outpatient

The average Medicare payments made to this provider per Medicare Part B covered outpatient in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$960
Commerce Average
$1,179
Jackson County Average
$1,179
Georgia Average
$986
United States Average
$885

Deficiencies

05/09/2007 - Environmental

05/09/2007 - Environmental
Type:
Health
Category:
Environmental
Issue:
Provide needed housekeeping and maintenance.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Potential for minimal harm
Date Found:
05/09/2007
Date Fixed:
06/23/2007

05/09/2007 - Quality Care

05/09/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/09/2007
Date Fixed:
06/23/2007

05/09/2007 - Nutrition and Dietary

05/09/2007 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Store, cook, and give out food in a safe and clean way.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/09/2007
Date Fixed:
06/23/2007

08/23/2006 - Environmental

08/23/2006 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/23/2006
Date Fixed:
10/07/2006

08/23/2006 - Environmental

08/23/2006 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is safe, easy to use, clean and comfortable.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
08/23/2006
Date Fixed:
10/07/2006

08/23/2006 - Illumination and Emergency Power

08/23/2006 - Illumination and Emergency Power
Type:
Fire Safety
Category:
Illumination and Emergency Power
Issue:
properly located and lighted "Exit" signs.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/23/2006
Date Fixed:
10/07/2006

09/14/2005 - Resident Assessment

09/14/2005 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Do a new assessment after any major change in a resident's physical or mental health.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/14/2005
Date Fixed:
10/21/2005

09/14/2005 - Electrical

09/14/2005 - Electrical
Type:
Fire Safety
Category:
Electrical
Issue:
properly installed electrical wiring and equipment.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/14/2005
Date Fixed:
10/21/2005

09/14/2005 - Resident Assessment

09/14/2005 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/14/2005
Date Fixed:
10/21/2005

09/14/2005 - Quality Care

09/14/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that meet a professional standard of quality.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/14/2005
Date Fixed:
10/21/2005

09/14/2005 - Quality Care

09/14/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/14/2005
Date Fixed:
10/21/2005

09/14/2005 - Pharmacy Service

09/14/2005 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/14/2005
Date Fixed:
10/21/2005

09/14/2005 - Nutrition and Dietary

09/14/2005 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Provide food in a way that meets a resident's needs.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/14/2005
Date Fixed:
10/21/2005

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Hill Haven Nursing Home Review
Overall:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Insurance:
Medicaid / Medi-Cal
Details:

August 2013: I was very impressed when I visited Hill Haven. Everyone was friendly and I sensed a warmth and compassion from staff to nurses to CNAs. In addition, the rooms would be ideal for my mother, who is basically blind, nearly deaf, and has dementia. They had six beds available. I sent in her application the next day, and had all the other necessary forms to them a week later. My phone conversations every few days with the admissions director were cordial. I was pleased when two weeks after my visit we scheduled her admission for the following week. The next day it was canceled. No explanation, no reason other than “We can’t meet her needs.” The administrator refused to take or return my phone calls. She made the director of Mother’s PCH wait on hold 15 minutes twice, before curtly repeating the same words I had heard. I am glad I discovered this rude and unprofessional behavior before moving my mother in to such a facility.

Member:
Date:

A Review by Anonymous

Hill Haven Nursing Home Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

August 2013: I was very impressed when I visited Hill Haven. Everyone was friendly and I sensed a warmth and compassion from staff to nurses to CNAs. In addition, the rooms would be ideal for my mother, who is basically blind, nearly deaf, and has dementia. They had six beds available. I sent in her application the next day, and had all the other necessary forms to them a week later. My phone conversations every few days with the admissions director were cordial. I was pleased when two weeks after my visit we scheduled her admission for the following week. The next day it was canceled. No explanation, no reason other than “We can’t meet her needs.” The administrator refused to take or return my phone calls. She made the director of Mother’s PCH wait on hold 15 minutes twice, before curtly repeating the same words I had heard.

Member:
Date:

A Review by Anonymous

Hill Haven Nursing Home Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Medicare
Details:

my father stayed there last year and it was bad. He had bruises unexplained and was druged to keep asleep. They said he caused problems and kept him sidated and always had reasons but my father never was any trouble. I think because of staff patient ration they keep patients sedated to have less worry. All employees are related and they make more money for less work.

Member:
Date:

Discussions

 (Details have not been substantiated)
No discussions have been started. Start the first discussion!

Supplemental

Last Modified

Monday, July 21, 2008 2:43 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Hill Haven Nursing Home. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

We appreciate any verifiable updates or additional information you may have on this provider.

Nearby Nursing Homes

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  3. Nursing Home
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  4. Nursing Home
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    Located 21.25 miles away in Winder at 263 E May Street.
Note: There are a total of 4 homes within 25 miles of this provider.

Newest Reviews

Commerce at a Glance

Commerce has a total population of 5,292, of which 1,195 are children under the age of 18 and 986 are seniors 65 and older. The median age is 38.1.

Total Population:
5,292
Median Age:
38.1
Males:
2,443 (46.2%)
Female:
2,849 (53.8%)
Children (0-17):
1,195 (22.6%)
Adults (18-64):
3,111 (58.8%)
Seniors (65+):
986 (18.6%)
Age Breakdown:
Breakdown of age groups in Commerce
Married:
2,206 (41.7%)
Divorced:
563 (10.6%)
Marriage Breakdown:
Breakdown of marriage in Commerce
Hispanic Ethnicity:
82 (1.55%)
White:
4,399 (83.13%)
African American:
780 (14.74%)
Asian:
26 (0.49%)
Pacific Islander:
0 (0.00%)
Indian:
8 (0.15%)
Other:
32 (0.60%)
Two or More:
47 (0.89%)
Racial Breakdown:
Breakdown of race in Commerce

Health

The average number of disabilities per resident is 0.45, which does not include institutionalized individuals.

Disabilities:
0.45 (Per Capita)
Dialysis Centers:
0
Doctors:
79
Home Agencies:
0
Hospitals:
1
Nursing Homes:
2
Medical Suppliers:
7
Rehab Centers:
1

Wealth

The median family income is $39,615 while the median household income is $33,897. Roughly 11.85% of the population live in poverty.

Family Income:
$39,615
Household Income:
$33,897
In Poverty:
11.85%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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