Crestwood Terrace

Detailed report on the nursing home located in Crestwood, Illinois (IL).

Crestwood Terrace is an average sized, for-profit, nursing home with 126 beds based at 13301 South Central Avenue in Crestwood, IL. The facility has 121 residents indicating 96% of its beds are occupied, which is above average within this state. The provider participates in the medicaid program and provides resident counseling services. The home is not located in a hospital or continuing care retirement community and is fully sprinklered.

On a state level, the number of registered nurse hours per resident per day is much lower than average. Certified nursing assistant hours per resident per day is much lower than average. The number of licensed practical or vocational nurse hours per resident per day is much lower than average. Licensed staff hours per resident per day is much lower than average.

When compared to other nursing homes in the state, it is more likely for long-stay residents to lose too much weight at Crestwood Terrace.

When compared to other nursing homes in the state, it is less likely for long-stay residents to be given a pneumococcal vaccination, long-stay residents to need help with daily activities to increase, long-stay residents to have moderate to severe pain, low-risk long-stay residents to have pressure sores, long-stay residents to be physically restrained, long-stay residents to be more depressed or anxious, low-risk long-stay residents to lose control of their bowels, long-stay residents to have catheter inserted and left, long-stay residents to spend most of their time in bed, long-stay residents to have their ability to move around their room get worse, and long-stay residents to have a urinary tract infection.

Overall Rating

Full StarHalf StarEmpty StarEmpty StarEmpty Star
Rated 1.50 out of 5 from 2 User Reviews
Read the Reviews Read the Reviews | Review Now! Rate this Nursing Home

Quality of Care Rating

Full StarHalf StarEmpty StarEmpty StarEmpty Star
Rated 1.50 out of 5 on this user rated measure.

Staff Rating

Full StarHalf StarEmpty StarEmpty StarEmpty Star
Rated 1.50 out of 5 on this user rated measure.

Facility Rating

Full StarFull StarHalf StarEmpty StarEmpty Star
Rated 2.50 out of 5 on this user rated measure.

Promptness Rating

Full StarHalf StarEmpty StarEmpty StarEmpty Star
Rated 1.50 out of 5 on this user rated measure.

Ownership Type

For-Profit - Partnership

Multiple Ownership

No

Address

13301 South Central Avenue
Crestwood, IL 60445

Phone Number

(708) 597-5251

Geographic Coordinates

41.650308, -87.757651
* The accuracy of these coordinates is at a address level.

Programs Accepted

Medicaid

Counseling Available

Resident

Sprinkler System

The amount of the facility that is sprinklered. All fire code regulations at different locations must be met.

Fully Sprinklered
Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate

Beds

The total number of beds the facility operates. Each resident is assigned to a single bed.

This Provider This Provider
126
Crestwood Average
215
Cook County Average
167
Illinois Average
122
United States Average
106

Beds Occupied

The percentage of total beds that are occupied by residents.

This Provider This Provider
96.00%
Crestwood
89.50%
Cook County
80.31%
Illinois
77.82%
United States
84.18%

Residents

The total number of residents residing at the facility.

This Provider This Provider
121
Crestwood Average
187
Cook County Average
135
Illinois Average
97
United States Average
90

Located in a Hospital

Status

Indicates whether the facility is located within a hospital.

This Provider This Provider
No
Crestwood
0 (0.00%)
Cook County
13 (5.75%)
Illinois
60 (7.52%)
United States
1,271 (8.03%)

Located in a CCRC

Status

Indicates whether the facility is located within a continuing care retirement community.

This Provider This Provider
No
Crestwood
0 (0.00%)
Cook County
15 (6.64%)
Illinois
61 (7.64%)
United States
1,255 (7.93%)

Recent Surveys

  • 09/12/2006 - Fire Safety Survey
  • 08/03/2006 - Health Survey
  • 09/20/2005 - Fire Safety Survey
  • 09/14/2005 - Health Survey
  • 08/05/2004 - Health Survey
  • 08/05/2004 - Fire Safety Survey

Staff

Charts

RN Hours Per Resident

The average number of registered nurse hours per resident per day.

This Provider
0.18
Crestwood Average
0.34
Cook County Average
0.84
Illinois Average
0.74
United States Average
0.64

CNA Hours Per Resident

The average number of certified nursing assistant hours per resident per day.

This Provider This Provider
1.20
Crestwood Average
1.46
Cook County Average
1.88
Illinois Average
2.04
United States Average
2.34

LPNLVN Hours Per Resident

The average number of licensed practical or vocational nurse hours per resident per day.

This Provider This Provider
0.34
Crestwood Average
0.46
Cook County Average
0.45
Illinois Average
0.57
United States Average
0.79

Licensed Staff Hours Per Resident

The average number of licensed staff hours per resident per day.

This Provider This Provider
0.52
Crestwood Average
0.80
Cook County Average
1.29
Illinois Average
1.30
United States Average
1.43

Quality Measures

Charts

Long-Stay Residents Given Influenza Vaccination

The percentage of long-stay residents given influenza vaccination during the flu season.

This Provider This Provider
95.00%
Crestwood
91.00%
Cook County
72.95%
Illinois
83.52%
United States
86.01%

Long-Stay Residents Whose Need for Help With Daily Activities Has Increased

The percentage of long-stay residents whose need for help with daily activities has increased.

This Provider This Provider
9.00%
Crestwood
9.00%
Cook County
11.63%
Illinois
13.77%
United States
16.08%

High-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of high-risk long-stay residents who have pressure sores.

Note:

Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.

Long-Stay Residents Who Were Physically Restrained

The percentage of long-stay residents who were physically restrained.

This Provider This Provider
2.00%
Crestwood
2.00%
Cook County
2.35%
Illinois
4.12%
United States
5.63%

Low-Risk Long-Stay Residents Who Lose Control of Their Bowels

The percentage of low-risk long-stay residents who lose control of their bowels or bladder.

This Provider This Provider
20.00%
Crestwood
26.00%
Cook County
37.34%
Illinois
40.05%
United States
48.78%

Long-Stay Residents Who Spend Most of Their Time in Bed

The percentage of long-stay residents who spend most of their time in bed or in a chair.

This Provider This Provider
0.00%
Crestwood
0.50%
Cook County
2.68%
Illinois
2.21%
United States
4.39%

Long-Stay Residents With a Urinary Tract Infection

The percentage of long-stay residents with a urinary tract infection.

This Provider This Provider
0.00%
Crestwood
4.50%
Cook County
5.91%
Illinois
7.87%
United States
8.83%

Short-Stay Residents Given Influenza Vaccination

The percentage of short-stay residents given influenza vaccination during the flu season.

Note:

Not Available - The data for this measure is missing. Call the facility to discuss this quality measure.

Short-Stay Residents With Delirium

The percentage of short-stay residents with delirium.

Note:

Not Available - The data for this measure is missing. Call the facility to discuss this quality measure.

Short-Stay Residents With Pressure Sores

The percentage of short-stay residents with pressure sores.

Note:

Not Available - The data for this measure is missing. Call the facility to discuss this quality measure.

Long-Stay Residents Given Pneumococcal Vaccination

The percentage of long-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
3.00%
Crestwood
49.00%
Cook County
47.50%
Illinois
68.29%
United States
79.81%

Long-Stay Residents Who Have Moderate to Severe Pain

The percentage of long-stay residents who have moderate to severe pain.

This Provider This Provider
0.00%
Crestwood
8.50%
Cook County
5.28%
Illinois
5.58%
United States
4.53%

Low-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of low-risk long-stay residents who have pressure sores.

This Provider This Provider
2.00%
Crestwood
4.00%
Cook County
3.21%
Illinois
2.94%
United States
2.33%

Long-Stay Residents Who are More Depressed or Anxious

The percentage of long-stay residents who are more depressed or anxious.

This Provider This Provider
11.00%
Crestwood
13.50%
Cook County
13.13%
Illinois
15.96%
United States
14.45%

Long-Stay Residents Who Have Catheter Inserted and Left

The percentage of long-stay residents who have/had a catheter inserted and left in their bladder.

This Provider This Provider
2.00%
Crestwood
4.00%
Cook County
4.83%
Illinois
6.08%
United States
5.89%

Long-Stay Residents Whose Ability to Move Around Their Room Got Worse

The percentage of long-stay residents whose ability to move about in and around their room got worse.

This Provider This Provider
5.00%
Crestwood
6.50%
Cook County
11.23%
Illinois
11.78%
United States
13.04%

Long-Stay Residents Who Lose Too Much Weight

The percentage of long-stay residents who lose too much weight.

This Provider This Provider
18.00%
Crestwood
13.50%
Cook County
10.22%
Illinois
10.42%
United States
9.09%

Short-Stay Residents Given Pneumococcal Vaccination

The percentage of short-stay residents who were assessed and given pneumococcal vaccination.

Note:

Not Available - The data for this measure is missing. Call the facility to discuss this quality measure.

Short-Stay Residents Who Had Moderate to Severe Pain

The percentage of short-stay residents who had moderate to severe pain.

Note:

Not Available - The data for this measure is missing. Call the facility to discuss this quality measure.

Deficiencies

01/17/2007 - Quality Care

01/17/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
01/17/2007
Date Fixed:
01/27/2007

08/03/2006 - Environmental

08/03/2006 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/03/2006
Date Fixed:
09/01/2006

08/03/2006 - Quality Care

08/03/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give or get special rehabilitation if in the patient's plan of care.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/03/2006
Date Fixed:
09/01/2006

06/13/2006 - Environmental

06/13/2006 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/13/2006
Date Fixed:
06/28/2006

06/13/2006 - Mistreatment

06/13/2006 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/13/2006
Date Fixed:
06/28/2006

06/13/2006 - Resident Assessment

06/13/2006 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/13/2006
Date Fixed:
06/28/2006

06/13/2006 - Quality Care

06/13/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that meet a professional standard of quality.
Found Via:
Complaint
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/13/2006
Date Fixed:
06/28/2006

11/23/2005 - Environmental

11/23/2005 - Environmental
Type:
Health
Category:
Environmental
Issue:
Provide needed housekeeping and maintenance.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/23/2005
Date Fixed:
12/08/2005

09/14/2005 - Environmental

09/14/2005 - Environmental
Type:
Health
Category:
Environmental
Issue:
Provide needed housekeeping and maintenance.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/14/2005
Date Fixed:
10/05/2005

09/14/2005 - Resident Rights

09/14/2005 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Provide care in a way that keeps or builds each resident's dignity and self respect.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/14/2005
Date Fixed:
09/20/2005

09/14/2005 - Resident Rights

09/14/2005 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Provide services to meet the needs and preferences of each resident.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/14/2005
Date Fixed:
09/27/2005

09/14/2005 - Quality Care

09/14/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that meet a professional standard of quality.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/14/2005
Date Fixed:
10/05/2005

09/14/2005 - Environmental

09/14/2005 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/14/2005
Date Fixed:
09/27/2005

09/14/2005 - Nutrition and Dietary

09/14/2005 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Store, cook, and give out food in a safe and clean way.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/14/2005
Date Fixed:
10/05/2005

09/14/2005 - Environmental

09/14/2005 - Environmental
Type:
Health
Category:
Environmental
Issue:
Get rid of garbage properly.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Potential for minimal harm
Date Found:
09/14/2005
Date Fixed:
10/05/2005

09/14/2005 - Environmental

09/14/2005 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure there is a program to prevent/deal with mice, insects, or other pests.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Potential for minimal harm
Date Found:
09/14/2005
Date Fixed:
10/05/2005

02/24/2005 - Quality Care

02/24/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
02/24/2005
Date Fixed:
04/22/2005

08/05/2004 - Quality Care

08/05/2004 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that meet a professional standard of quality.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/05/2004
Date Fixed:
09/05/2004

08/05/2004 - Environmental

08/05/2004 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/05/2004
Date Fixed:
09/05/2004

08/05/2004 - Resident Assessment

08/05/2004 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Do a new assessment after any major change in a resident's physical or mental health.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/05/2004
Date Fixed:
09/01/2004

08/05/2004 - Quality Care

08/05/2004 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Provide social services for related medical problems to help each resident achieve the highest possible quality of life.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/05/2004
Date Fixed:
09/01/2004

08/05/2004 - Resident Rights

08/05/2004 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Provide care in a way that keeps or builds each resident's dignity and self respect.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/05/2004
Date Fixed:
09/01/2004

08/05/2004 - Environmental

08/05/2004 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is safe, easy to use, clean and comfortable.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
08/05/2004
Date Fixed:
09/05/2004

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Crestwood Terrace Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

VERY ABUSIVE STAFF. DON IS VERBALLY ABUSIVE TO PATIENTS. SOCIAL SERVICE DIRECTOR IS PHYSICALLY ABUSIVE

Member:
Date:

A Review by Anonymous

Crestwood Terrace Review
Overall:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Care:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarFull StarEmpty Star
Promptness:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Insurance:
Medicare
Details:

while i was a resident there,i was beaten up by my roommate because i informed the staff that she was having sex in our roommate @ a time that was way past curfew.not only was nothing done to punish the roommate but the staff did nothing to stop her.then i heard from one staff member that basically i was to blame for the entire incident.and it took a couple of days to transfer me to a different room and i had to ask repeatedly which i already had from the time i was moved in with her.

Member:
Date:

Discussions

 (Details have not been substantiated)
No discussions have been started. Start the first discussion!

Supplemental

Last Modified

Monday, July 21, 2008 2:46 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Crestwood Terrace. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

We appreciate any verifiable updates or additional information you may have on this provider.

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Note: There are a total of 128 homes within 25 miles of this provider.

Newest Reviews

Crestwood at a Glance

Crestwood has a total population of 11,251, of which 2,382 are children under the age of 18 and 2,017 are seniors 65 and older. The median age is 38.7.

Total Population:
11,251
Median Age:
38.7
Males:
5,182 (46.1%)
Female:
6,069 (53.9%)
Children (0-17):
2,382 (21.2%)
Adults (18-64):
6,852 (60.9%)
Seniors (65+):
2,017 (17.9%)
Age Breakdown:
Breakdown of age groups in Crestwood
Married:
4,637 (41.2%)
Divorced:
1,007 (9.0%)
Marriage Breakdown:
Breakdown of marriage in Crestwood
Hispanic Ethnicity:
414 (3.68%)
White:
10,403 (92.46%)
African American:
508 (4.52%)
Asian:
82 (0.73%)
Pacific Islander:
0 (0.00%)
Indian:
14 (0.12%)
Other:
117 (1.04%)
Two or More:
127 (1.13%)
Racial Breakdown:
Breakdown of race in Crestwood

Health

The average number of disabilities per resident is 0.27, which does not include institutionalized individuals.

Disabilities:
0.27 (Per Capita)
Dialysis Centers:
2
Doctors:
0
Home Agencies:
0
Hospitals:
0
Nursing Homes:
2
Medical Suppliers:
10
Rehab Centers:
0

Wealth

The median family income is $56,030 while the median household income is $45,813. Roughly 4.37% of the population live in poverty.

Family Income:
$56,030
Household Income:
$45,813
In Poverty:
4.37%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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