Berkshire Nursing & Rehab Center

Detailed report on the nursing home located in Forest Park, Illinois (IL).

Berkshire Nursing & Rehab Center is a large, for-profit, nursing home with 232 beds based at 8200 West Roosevelt Road in Forest Park, IL. The facility has 133 residents indicating 57% of its beds are occupied, which is below average within this state. The provider participates in the medicare & medicaid programs and provides resident counseling services. The home is not located in a hospital or continuing care retirement community and is fully sprinklered. A total of 141 Medicare patients were given 6,633 days of non-swing bed care and services in 2006, and the provider was reimbursed $2,155,785 by Medicare.

On a state level, the number of registered nurse hours per resident per day is average. Certified nursing assistant hours per resident per day is average. The number of licensed practical or vocational nurse hours per resident per day is much higher than average. Licensed staff hours per resident per day is much higher than average.

When compared to other nursing homes in the state, it is more likely for long-stay residents to need help with daily activities to increase, long-stay residents to have moderate to severe pain, high-risk long-stay residents to have pressure sores, long-stay residents to have catheter inserted and left, long-stay residents to spend most of their time in bed, long-stay residents to have their ability to move around their room get worse, long-stay residents to have a urinary tract infection, and short-stay residents to be given a influenza vaccination at Berkshire Nursing & Rehab Center.

When compared to other nursing homes in the state, it is less likely for long-stay residents to be given a pneumococcal vaccination, low-risk long-stay residents to have pressure sores, long-stay residents to be physically restrained, and short-stay residents to have delirium.

Overall Rating

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Rated 2.12 out of 5 from 8 User Reviews
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Quality of Care Rating

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Rated 2.12 out of 5 on this user rated measure.

Staff Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 2.25 out of 5 on this user rated measure.

Facility Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 2.25 out of 5 on this user rated measure.

Promptness Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 2.00 out of 5 on this user rated measure.

Ownership Type

For-Profit - Corporation

Multiple Ownership

Yes

Address

8200 West Roosevelt Road
Forest Park, IL 60130

Phone Number

(708) 488-9850

Geographic Coordinates

41.864546, -87.824498
* The accuracy of these coordinates is at a address level.

Programs Accepted

Medicare & Medicaid

Counseling Available

Resident

Sprinkler System

The amount of the facility that is sprinklered. All fire code regulations at different locations must be met.

Fully Sprinklered
Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate

Beds

The total number of beds the facility operates. Each resident is assigned to a single bed.

This Provider This Provider
232
Cook County Average
167
Illinois Average
122
United States Average
106

Beds Occupied

The percentage of total beds that are occupied by residents.

This Provider This Provider
57.00%
Cook County
80.31%
Illinois
77.82%
United States
84.18%

Residents

The total number of residents residing at the facility.

This Provider This Provider
133
Cook County Average
135
Illinois Average
97
United States Average
90

Located in a Hospital

Status

Indicates whether the facility is located within a hospital.

This Provider This Provider
No
Cook County
13 (5.75%)
Illinois
60 (7.52%)
United States
1,271 (8.03%)

Located in a CCRC

Status

Indicates whether the facility is located within a continuing care retirement community.

This Provider This Provider
No
Cook County
15 (6.64%)
Illinois
61 (7.64%)
United States
1,255 (7.93%)

Recent Surveys

  • 05/15/2007 - Fire Safety Survey
  • 05/11/2007 - Health Survey
  • 11/22/2006 - Fire Safety Survey
  • 11/16/2006 - Health Survey
  • 07/13/2006 - Health Survey
  • 07/13/2006 - Fire Safety Survey

Staff

Charts

RN Hours Per Resident

The average number of registered nurse hours per resident per day.

This Provider
0.80
Cook County Average
0.84
Illinois Average
0.74
United States Average
0.64

CNA Hours Per Resident

The average number of certified nursing assistant hours per resident per day.

This Provider This Provider
1.90
Cook County Average
1.88
Illinois Average
2.04
United States Average
2.34

LPNLVN Hours Per Resident

The average number of licensed practical or vocational nurse hours per resident per day.

This Provider This Provider
0.99
Cook County Average
0.45
Illinois Average
0.57
United States Average
0.79

Licensed Staff Hours Per Resident

The average number of licensed staff hours per resident per day.

This Provider This Provider
1.79
Cook County Average
1.29
Illinois Average
1.30
United States Average
1.43

Quality Measures

Charts

Long-Stay Residents Given Influenza Vaccination

The percentage of long-stay residents given influenza vaccination during the flu season.

This Provider This Provider
95.00%
Cook County
72.95%
Illinois
83.52%
United States
86.01%

Long-Stay Residents Whose Need for Help With Daily Activities Has Increased

The percentage of long-stay residents whose need for help with daily activities has increased.

This Provider This Provider
23.00%
Cook County
11.63%
Illinois
13.77%
United States
16.08%

High-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of high-risk long-stay residents who have pressure sores.

This Provider This Provider
29.00%
Cook County
20.79%
Illinois
16.16%
United States
12.83%

Long-Stay Residents Who Were Physically Restrained

The percentage of long-stay residents who were physically restrained.

This Provider This Provider
1.00%
Cook County
2.35%
Illinois
4.12%
United States
5.63%

Low-Risk Long-Stay Residents Who Lose Control of Their Bowels

The percentage of low-risk long-stay residents who lose control of their bowels or bladder.

This Provider This Provider
45.00%
Cook County
37.34%
Illinois
40.05%
United States
48.78%

Long-Stay Residents Who Spend Most of Their Time in Bed

The percentage of long-stay residents who spend most of their time in bed or in a chair.

This Provider This Provider
5.00%
Cook County
2.68%
Illinois
2.21%
United States
4.39%

Long-Stay Residents With a Urinary Tract Infection

The percentage of long-stay residents with a urinary tract infection.

This Provider This Provider
11.00%
Cook County
5.91%
Illinois
7.87%
United States
8.83%

Short-Stay Residents Given Influenza Vaccination

The percentage of short-stay residents given influenza vaccination during the flu season.

This Provider This Provider
95.00%
Cook County
55.79%
Illinois
68.68%
United States
72.85%

Short-Stay Residents With Delirium

The percentage of short-stay residents with delirium.

This Provider This Provider
0.00%
Cook County
2.61%
Illinois
2.65%
United States
2.12%

Short-Stay Residents With Pressure Sores

The percentage of short-stay residents with pressure sores.

This Provider This Provider
20.00%
Cook County
20.05%
Illinois
17.89%
United States
17.46%

Long-Stay Residents Given Pneumococcal Vaccination

The percentage of long-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
49.00%
Cook County
47.50%
Illinois
68.29%
United States
79.81%

Long-Stay Residents Who Have Moderate to Severe Pain

The percentage of long-stay residents who have moderate to severe pain.

This Provider This Provider
15.00%
Cook County
5.28%
Illinois
5.58%
United States
4.53%

Low-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of low-risk long-stay residents who have pressure sores.

This Provider This Provider
0.00%
Cook County
3.21%
Illinois
2.94%
United States
2.33%

Long-Stay Residents Who are More Depressed or Anxious

The percentage of long-stay residents who are more depressed or anxious.

This Provider This Provider
13.00%
Cook County
13.13%
Illinois
15.96%
United States
14.45%

Long-Stay Residents Who Have Catheter Inserted and Left

The percentage of long-stay residents who have/had a catheter inserted and left in their bladder.

This Provider This Provider
9.00%
Cook County
4.83%
Illinois
6.08%
United States
5.89%

Long-Stay Residents Whose Ability to Move Around Their Room Got Worse

The percentage of long-stay residents whose ability to move about in and around their room got worse.

This Provider This Provider
17.00%
Cook County
11.23%
Illinois
11.78%
United States
13.04%

Long-Stay Residents Who Lose Too Much Weight

The percentage of long-stay residents who lose too much weight.

This Provider This Provider
12.00%
Cook County
10.22%
Illinois
10.42%
United States
9.09%

Short-Stay Residents Given Pneumococcal Vaccination

The percentage of short-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
52.00%
Cook County
42.47%
Illinois
63.31%
United States
73.02%

Short-Stay Residents Who Had Moderate to Severe Pain

The percentage of short-stay residents who had moderate to severe pain.

This Provider This Provider
24.00%
Cook County
17.96%
Illinois
21.76%
United States
20.65%

Treatment Figures

Charts

Non-Swing Bed Patients

The number of non-swing bed patients treated by this provider that were covered by Medicare Part A in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
141
Cook County Average
226
Illinois Average
157
United States Average
133

Non-Swing Bed Patient Discharges

The number of non-swing bed patient discharges made by this provider that were covered by Medicare Part A in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
144
Cook County Average
241
Illinois Average
159
United States Average
124

Non-Swing Bed Utilization Days

The number of days of non-swing bed care that are chargeable to Medicare Part A facility utilization by this provider in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
6,633
Cook County Average
7,600
Illinois Average
5,243
United States Average
4,470

Financials

Charts

Medicare Non-Swing Bed Payments

The total non-swing bed associated Medicare Part A payments made to this provider in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$2,155,785
Cook County Average
$2,439,527
Illinois Average
$1,560,331
United States Average
$1,318,701

Medicare Payments Per Non-Swing Bed Utilization Day

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed utilization day in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$325
Cook County Average
$321
Illinois Average
$298
United States Average
$295

Medicare Payments Per Non-Swing Bed Patient

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$15,289
Cook County Average
$10,809
Illinois Average
$9,935
United States Average
$9,943

Medicare Payments Per Non-Swing Bed Patient Discharge

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient discharge in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$14,971
Cook County Average
$10,140
Illinois Average
$9,799
United States Average
$10,652

Deficiencies

06/06/2007 - Quality Care

06/06/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
06/06/2007
Date Fixed:
06/20/2007

05/11/2007 - Quality Care

05/11/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
05/11/2007
Date Fixed:
06/07/2007

05/11/2007 - Quality Care

05/11/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
05/11/2007
Date Fixed:
06/07/2007

05/11/2007 - Quality Care

05/11/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that meet a professional standard of quality.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/11/2007
Date Fixed:
06/07/2007

05/11/2007 - Nutrition and Dietary

05/11/2007 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Store, cook, and give out food in a safe and clean way.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/11/2007
Date Fixed:
06/07/2007

05/11/2007 - Pharmacy Service

05/11/2007 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
05/11/2007
Date Fixed:
06/04/2007

05/11/2007 - Environmental

05/11/2007 - Environmental
Type:
Health
Category:
Environmental
Issue:
Get rid of garbage properly.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Potential for minimal harm
Date Found:
05/11/2007
Date Fixed:
06/04/2007

05/11/2007 - Environmental

05/11/2007 - Environmental
Type:
Health
Category:
Environmental
Issue:
Keep a resident apart from the others if the resident has an infection that can spread.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/11/2007
Date Fixed:
06/07/2007

02/01/2007 - Quality Care

02/01/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
02/01/2007
Date Fixed:
02/15/2007

02/01/2007 - Mistreatment

02/01/2007 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Protect residents from mistreatment, neglect, and/or theft of personal property.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
02/01/2007
Date Fixed:
02/15/2007

11/16/2006 - Environmental

11/16/2006 - Environmental
Type:
Health
Category:
Environmental
Issue:
Provide needed housekeeping and maintenance.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/16/2006
Date Fixed:
12/27/2006

11/16/2006 - Mistreatment

11/16/2006 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Protect residents from mistreatment, neglect, and/or theft of personal property.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Immediate jeopardy to resident health or safety
Date Found:
11/16/2006
Date Fixed:
12/27/2006

11/16/2006 - Administration

11/16/2006 - Administration
Type:
Health
Category:
Administration
Issue:
Choose a doctor to be the medical director.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/16/2006
Date Fixed:
12/27/2006

11/16/2006 - Quality Care

11/16/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Have enough nurses to care for every resident in a way that maximizes the resident's well being.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/16/2006
Date Fixed:
12/27/2006

11/16/2006 - Quality Care

11/16/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident a special diet to help when there is a nutritional problem.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/16/2006
Date Fixed:
12/27/2006

11/16/2006 - Quality Care

11/16/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that each resident's nutritional needs were met.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/16/2006
Date Fixed:
12/27/2006

11/16/2006 - Quality Care

11/16/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/16/2006
Date Fixed:
12/27/2006

11/16/2006 - Quality Care

11/16/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/16/2006
Date Fixed:
12/27/2006

11/16/2006 - Quality Care

11/16/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Immediate jeopardy to resident health or safety
Date Found:
11/16/2006
Date Fixed:
12/27/2006

11/16/2006 - Quality Care

11/16/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/16/2006
Date Fixed:
12/27/2006

11/16/2006 - Resident Assessment

11/16/2006 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Keep assessments completed in the preceding 15 months in the resident's active record.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
11/16/2006
Date Fixed:
12/27/2006

07/31/2006 - Quality Care

07/31/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
07/31/2006
Date Fixed:
08/17/2006

07/13/2006 - Nutrition and Dietary

07/13/2006 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Store, cook, and give out food in a safe and clean way.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/13/2006
Date Fixed:
08/15/2006

07/13/2006 - Resident Rights

07/13/2006 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Provide care in a way that keeps or builds each resident's dignity and self respect.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/13/2006
Date Fixed:
08/15/2006

07/13/2006 - Quality Care

07/13/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Provide activities to meet the needs of each resident.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/13/2006
Date Fixed:
08/15/2006

07/13/2006 - Quality Care

07/13/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Provide social services for related medical problems to help each resident achieve the highest possible quality of life.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/13/2006
Date Fixed:
08/15/2006

07/13/2006 - Quality Care

07/13/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/13/2006
Date Fixed:
08/15/2006

07/13/2006 - Quality Care

07/13/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/13/2006
Date Fixed:
08/15/2006

07/13/2006 - Quality Care

07/13/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/13/2006
Date Fixed:
08/15/2006

07/13/2006 - Quality Care

07/13/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
07/13/2006
Date Fixed:
08/15/2006

07/13/2006 - Pharmacy Service

07/13/2006 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Make sure that residents are safe from serious medication errors.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
07/13/2006
Date Fixed:
08/15/2006

07/13/2006 - Environmental

07/13/2006 - Environmental
Type:
Health
Category:
Environmental
Issue:
Provide at least one room to use as a dining room and for activities, that is a good size, with good lighting, airflow and furniture.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/13/2006
Date Fixed:
08/15/2006

01/25/2006 - Environmental

01/25/2006 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
01/25/2006
Date Fixed:
02/06/2006

10/17/2005 - Pharmacy Service

10/17/2005 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
Found Via:
Complaint
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
10/17/2005
Date Fixed:
01/13/2006

10/17/2005 - Quality Care

10/17/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Have enough nurses to care for every resident in a way that maximizes the resident's well being.
Found Via:
Complaint
Scope:
Pattern
Level of Harm:
Immediate jeopardy to resident health or safety
Date Found:
10/17/2005
Date Fixed:
11/21/2005

10/17/2005 - Quality Care

10/17/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Immediate jeopardy to resident health or safety
Date Found:
10/17/2005
Date Fixed:
11/21/2005

10/17/2005 - Quality Care

10/17/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that meet a professional standard of quality.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
10/17/2005
Date Fixed:
11/21/2005

10/17/2005 - Administration

10/17/2005 - Administration
Type:
Health
Category:
Administration
Issue:
Be administered in a way that leads to the highest possible level of well being for each resident.
Found Via:
Complaint
Scope:
Pattern
Level of Harm:
Immediate jeopardy to resident health or safety
Date Found:
10/17/2005
Date Fixed:
11/21/2005

10/17/2005 - Mistreatment

10/17/2005 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Protect residents from mistreatment, neglect, and/or theft of personal property.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Immediate jeopardy to resident health or safety
Date Found:
10/17/2005
Date Fixed:
11/21/2005

09/14/2005 - Mistreatment

09/14/2005 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/14/2005
Date Fixed:
11/21/2005

08/17/2005 - Quality Care

08/17/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that meet a professional standard of quality.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/17/2005
Date Fixed:
11/21/2005

08/15/2005 - Quality Care

08/15/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that meet a professional standard of quality.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/15/2005
Date Fixed:
11/21/2005

04/22/2005 - Quality Care

04/22/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
04/22/2005
Date Fixed:
05/09/2005

04/22/2005 - Quality Care

04/22/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that meet a professional standard of quality.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
04/22/2005
Date Fixed:
05/09/2005

04/22/2005 - Quality Care

04/22/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
04/22/2005
Date Fixed:
05/09/2005

03/02/2005 - Resident Rights

03/02/2005 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/02/2005
Date Fixed:
03/15/2005

03/02/2005 - Mistreatment

03/02/2005 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Protect each resident from all abuse, physical punishment, and being separated from others.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Immediate jeopardy to resident health or safety
Date Found:
03/02/2005
Date Fixed:
03/08/2005

03/02/2005 - Mistreatment

03/02/2005 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
03/02/2005
Date Fixed:
05/09/2005

03/02/2005 - Mistreatment

03/02/2005 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Protect residents from mistreatment, neglect, and/or theft of personal property.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Immediate jeopardy to resident health or safety
Date Found:
03/02/2005
Date Fixed:
03/08/2005

03/02/2005 - Quality Care

03/02/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Immediate jeopardy to resident health or safety
Date Found:
03/02/2005
Date Fixed:
03/15/2005

11/16/2004 - Quality Care

11/16/2004 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
11/16/2004
Date Fixed:
01/18/2005

08/24/2004 - Quality Care

08/24/2004 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/24/2004
Date Fixed:
09/30/2004

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Berkshire Nursing & Rehab Center Review
Overall:
Full StarFull StarFull StarEmpty StarEmpty Star
Care:
Full StarFull StarFull StarEmpty StarEmpty Star
Staff:
Full StarFull StarFull StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarFull StarFull StarEmpty StarEmpty Star
Details:

This place is the nightmare we pray to God we never have to enter as we age. The staff is fairy young, mid twenty’s and they do not care and they have no accountability. The facility from the outside is new and it is, but they have installed furniture from the 50’s and 60’s. The service was inexcusable, 2 ½ hours to get a drink of water, rehab that has been given to patients in over 30 days or more. They have a psychologist who visits patients to find out if they are depressed? I was there only for one hour and I was depressed. It’s a depressing place that does not offer or give hope. Yes they are for profit

Member:
Date:

A Review by Anonymous

Berkshire Nursing & Rehab Center Review
Overall:
Full StarFull StarFull StarFull StarEmpty Star
Care:
Full StarFull StarFull StarFull StarEmpty Star
Staff:
Full StarFull StarFull StarFull StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarFull StarFull StarEmpty StarEmpty Star
Details:

I really like Berkshire. The staff encourage my mom to do things I couldnt get her to do at home. When i have a problem, it gets resolved. It is a really nice place that Im glad I found.

Member:
Date:

A Review by Anonymous

Berkshire Nursing & Rehab Center Review
Overall:
Full StarFull StarFull StarFull StarEmpty Star
Care:
Full StarFull StarFull StarFull StarEmpty Star
Staff:
Full StarFull StarFull StarFull StarEmpty Star
Facility:
Full StarFull StarFull StarFull StarFull Star
Promptness:
Full StarFull StarFull StarFull StarFull Star
Details:

My mother has dementia and after touring many facilities we chose Berkshire. We have been very pleased with the care over the past year and are happy that we chose this facility. The staff are friendly, the food is good, and the facility is very clean. I am surprised to see the negative comments on here..Perhaps the change in management has turned things around. We couldn't be happier with the facility.

Member:
Date:

A Review by Anonymous

Berkshire Nursing & Rehab Center Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Blue Cross / Blue Shield
Details:

With the exception of the receptionist desk and a very few of the staff, Berkshire form the top down from my experience with nursing homes has to be if not THE WORST, one of the worst nursing homes that I have had the displeasure of dealing with. While I have several documented incidents that I could speak of, I choose not to list them because experience shown that they were falling on deaf ears. My only hope and consolation is I know that you reap what you sow.

Member:
Date:

A Review by Anonymous

Berkshire Nursing & Rehab Center Review
Overall:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Care:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Medicaid / Medi-Cal
Details:

Staff is young and untrained RN is over worked. Social Services is very poor at helping you on any matter. The famous doctor is never seen. There is no mental health therapy or speech therapy. Because the staff is over worked, they begin to loose their patients in their work. They are totally untrained for stroke patients but certainly will take that Gov. $$. It's time for a class action law suit. My family member isn't getting the full care she needs and they do NOT care.

Member:
Date:

A Review by Anonymous

Berkshire Nursing & Rehab Center Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

While only seeing a couple reviews on Berkshire, it kind of confirmed my feelings that America in general care less for the poor & elderly than most any other that I know of. Someone other than the residents are benefitting from the money it takes to run a place like that and it's sad. Like one of the two reviews that I read, I agree that the treatment, or lack thereof my loved one received greatly contributed to her rapid decline in health and spiritual well being. I ahve also talked to several residents who feel that they are not treated with the simple respect and dignity that both they and I feel they deserve just by being human. I've seen & heard complaints about the place not having basic supplies such as diapers and toilet paper. The staff specifically on one particular floor for the most part need to be totally replaced. While I've tried to voice my concerns, respectfully & professionally, I choose to remain anonymous because in the past when I voiced concerns, things happened to my loved one that made me both aware and fearful for their safety. I will continue to explore other options for my loved one, but while I do, I will continue to write and/or tell anyone about the sad condition of Berkshire.

Member:
Date:

A Review by Anonymous

Berkshire Nursing & Rehab Center Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Medicaid / Medi-Cal
Details:

While I'm sure there are worse places, but Berkshire in my experience has got to be one of the worst in the city. In my several visits there, basic needs of the clients are not met. The caretakers for the most part are probably overworked & underpaid and it shows in their professionalism and work ehthics. I know for a fact the the safety of the clients are not a top priority. Of course this is not all of the staff at Berkshire, the bad out weighs the good. I wouldn't recommend sending a pet there, let alone a loved one. I have had conversations with everyone from caretakers to the director of Berkshire with very little if any improvement.

Member:
Date:

A Review by Anonymous

Berkshire Nursing & Rehab Center Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Medicaid / Medi-Cal
Details:

They pretty much killed my family member. He never got bathed, I would complain and nothing. He never had bedsores while in my care, but developed them here. He went septic from a urinary tract infection that was caused by them not doing proper cath care! He was neglected. I feel bad for the rats and roaches that live in this place just as much as the patients. I did not put my father here, he was in anothe facility that was better that was under construction a nd they transferred him here, He died after a month or 2, when he got to the hospital they reported it to the ombudsman because they could see he was neglected! Horrible place I wouldn't send my worst enemy there!

Member:
Date:

Discussions

 (Details have not been substantiated)

Staff aint shit

Staff aint shit
Details:

Poor service with patients,sorry ass bosses that dont care about nothing but a check

Replies:
0
Member:
Anonymous
Date:
Thursday, September 27, 2012 11:38 AM MST

Berkshire is a great facility

Berkshire is a great facility
Details:

As a former employee of Berkshire, I can tell you that the people who have posted on this site as "former" or "current" employees obviously have had issues with the management team because they were either terminated or disciplined as a result of something that they failed to do. I worked at Berkshire for many years including when it was the Pavillion of Forest Park. When the new management took over 5 years ago the facility started to improve and today I feel that Berkshire is one of the best facilities I have worked for. Management have made many changes and the quality of care is outstanding. A lot of staff have been let go due to poor performance and if I had to guess, those are the people that are posting negative comments. I was very happy to work for Berkshire and if I had a loved one that needed caring for, I would definitely want them at Berkshire.

Replies:
0
Member:
Anonymous
Date:
Thursday, August 09, 2012 2:34 PM MST

CONCERN FOR THE MEDICAL FIELD AS WE KNOW IT

CONCERN FOR THE MEDICAL FIELD AS WE KNOW IT
Details:

I use to be an employer at Pavillion Nursing Home. To look at these reviews make me want to cry. As a healthcare provider rather you are a nurse, doctor, CNA, etc, you have to have the love for the medical field. When I work there, some nurses would leave the CNA hanging. Most of them just past pills. Yes, the CNA were over worked. State was there almost everyday. When I left, state was still there everyday. Then the name change, Bershire. I was like o.k. I think it was going to better. WHAT! I got my father-in-law transfer there. He did not have one single bed sore period. I know that a patient suppose to be turned every two hours. You suppose to do round every two hours. I am one of the CNAs that did my job. I had compassion for the patients that was at that facility. They did not take care of my father-in-law. I called the state about my concerns. They called & told me that they found no findings. WHAT? I was mad. I was hurt. I felt that my father-in-law did not get his justice. i pray that he and other patients get the blessings have for them. If this nursing home is not specialize to do certain services, they need to stop taking that states money. It is hard work working in the nursing field, the medical field period. I was last there in 2005. So there have not been any changes. That saddens me. The administator, owner, have to make some changes ASAP before the sate will be putting a lock on that place. Pay the nurses more. Get some seasons CNAs. Some of these youngsters get out of CNA school just to get placed on a job, but the patients are suffering. REALLY? Do this place have a DON (Director of Nursing). How many CNAs are scheduled per shift. You need to have a t least 5 aids per shift to make the load easier. You need two nurses at night. Start doing backing checks on these nurses and CNAs. Heck everybody. I have the heart for the field, but other have ran this profession to the ground. I pray that God looks on them & convict them.

Replies:
0
Member:
Anonymous
Date:
Monday, April 02, 2012 6:34 PM MST

Sad so sad

Sad so sad
Details:

How can you not have a dietian for your patients . You're feeding diabetics all these starchy food, kool aid with all that sugar. You ring the buzzer for the nurse and it take 30 minutes before they come. Mind you the patient cant walk. This place need to be shut down its the worst

Replies:
0
Member:
Anonymous
Date:
Wednesday, March 14, 2012 7:14 PM MST

Bershire sucks

Bershire sucks
Details:

I am a worker at Berkshire and i must say the Department Heads treat u like crap they always try to bring the facility down with them. The new management has ran this place into the grounds.

Replies:
0
Member:
Anonymous
Date:
Monday, May 02, 2011 12:11 PM MST

Supplemental

Last Modified

Monday, July 21, 2008 2:46 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Berkshire Nursing & Rehab Center. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

We appreciate any verifiable updates or additional information you may have on this provider.

Nearby Nursing Homes

  1. Nursing Home
    Pinnacle Health Care of Berwyn
    Located 1.33 miles away in Berwyn at 3601 South Harlem Avenue.
  2. Nursing Home
    Rush Oak Park Hospital Skilled..
    Located 1.48 miles away in Oak Park at 520 South Maple Avenue.
  3. Nursing Home
    Pershing Convalescent Home
    Located 1.76 miles away in Berwyn at 3900 South Oak Park Avenue.
  4. Nursing Home
    Mac Neal Memorial Hospital
    Located 1.76 miles away in Berwyn at 3249 South Oak Park Avenue.
  5. Nursing Home
    Oak Park Healthcare Center
    Located 2.10 miles away in Oak Park at 625 North Harlem.
Note: There are a total of 225 homes within 25 miles of this provider.

Newest Reviews

Forest Park at a Glance

Forest Park has a total population of 15,688, of which 3,100 are children under the age of 18 and 1,916 are seniors 65 and older. The median age is 35.7.

Total Population:
15,688
Median Age:
35.7
Males:
7,441 (47.4%)
Female:
8,247 (52.6%)
Children (0-17):
3,100 (19.8%)
Adults (18-64):
10,672 (68.0%)
Seniors (65+):
1,916 (12.2%)
Age Breakdown:
Breakdown of age groups in Forest Park
Married:
5,680 (36.2%)
Divorced:
1,694 (10.8%)
Marriage Breakdown:
Breakdown of marriage in Forest Park
Hispanic Ethnicity:
1,230 (7.84%)
White:
8,808 (56.14%)
African American:
4,892 (31.18%)
Asian:
1,071 (6.83%)
Pacific Islander:
11 (0.07%)
Indian:
23 (0.15%)
Other:
440 (2.80%)
Two or More:
443 (2.82%)
Racial Breakdown:
Breakdown of race in Forest Park

Health

The average number of disabilities per resident is 0.26, which does not include institutionalized individuals.

Disabilities:
0.26 (Per Capita)
Dialysis Centers:
0
Doctors:
45
Home Agencies:
0
Hospitals:
0
Nursing Homes:
1
Medical Suppliers:
8
Rehab Centers:
2

Wealth

The median family income is $52,611 while the median household income is $44,103. Roughly 6.85% of the population live in poverty.

Family Income:
$52,611
Household Income:
$44,103
In Poverty:
6.85%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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