Crystal Heights Care Center

Detailed report on the nursing home located in Oskaloosa, Iowa (IA).

Crystal Heights Care Center is an average sized, for-profit, nursing home with 92 beds based at 1514 High Avenue West in Oskaloosa, IA. The facility has 63 residents indicating 68% of its beds are occupied, which is below average within this state. The provider participates in the medicare & medicaid programs and provides resident counseling services. The home is not located in a hospital or continuing care retirement community and is not sprinklered. A total of 25 Medicare patients were given 668 days of non-swing bed care and services in 2006, and the provider was reimbursed $167,370 by Medicare.

On a state level, the number of registered nurse hours per resident per day is average. Certified nursing assistant hours per resident per day is lower than average. The number of licensed practical or vocational nurse hours per resident per day is much lower than average. Licensed staff hours per resident per day is much lower than average.

When compared to other nursing homes in the state, it is more likely for long-stay residents to need help with daily activities to increase, long-stay residents to have a urinary tract infection, and long-stay residents to lose too much weight at Crystal Heights Care Center.

When compared to other nursing homes in the state, it is less likely for long-stay residents to be given a pneumococcal vaccination, long-stay residents to have moderate to severe pain, long-stay residents to be physically restrained, long-stay residents to have catheter inserted and left, long-stay residents to spend most of their time in bed, short-stay residents to have delirium, and short-stay residents to have moderate to severe pain.

Overall Rating

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Ownership Type

For-Profit - Corporation

Multiple Ownership

Yes

Address

1514 High Avenue West
Oskaloosa, IA 52577

Phone Number

(641) 673-7032

Geographic Coordinates

41.295306, -92.661533

* The accuracy of these coordinates is at a address level.

Programs Accepted

Medicare & Medicaid

Counseling Available

Resident

Sprinkler System

The amount of the facility that is sprinklered. All fire code regulations at different locations must be met.

Not Sprinklered

Beds

The total number of beds the facility operates. Each resident is assigned to a single bed.

This Provider: 92
Oskaloosa Average: 78
Mahaska County Average: 78
Iowa Average: 72
United States Average: 106

Beds Occupied

The percentage of total beds that are occupied by residents.

This Provider: 68.00%
Oskaloosa: 81.50%
Mahaska County: 81.50%
Iowa: 80.94%
United States: 84.18%

Residents

The total number of residents residing at the facility.

This Provider: 63
Oskaloosa Average: 62
Mahaska County Average: 62
Iowa Average: 59
United States Average: 90

Located in a Hospital

Indicates whether the facility is located within a hospital.

This Provider: No
Oskaloosa: 0 (0.00%)
Mahaska County: 0 (0.00%)
Iowa: 45 (9.93%)
United States: 1,271 (8.03%)

Located in a CCRC

Indicates whether the facility is located within a continuing care retirement community.

This Provider: No
Oskaloosa: 0 (0.00%)
Mahaska County: 0 (0.00%)
Iowa: 51 (11.26%)
United States: 1,255 (7.93%)

Recent Surveys

12/15/2006 - Health Survey
12/15/2006 - Fire Safety Survey
11/04/2005 - Health Survey
11/01/2005 - Fire Safety Survey

Discuss (1) Review

Directions

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Staff

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RN Hours Per Resident

The average number of registered nurse hours per resident per day.

This Provider: 0.56
Oskaloosa Average: 0.58
Mahaska County Average: 0.58
Iowa Average: 0.60
United States Average: 0.64

CNA Hours Per Resident

The average number of certified nursing assistant hours per resident per day.

This Provider: 1.63
Oskaloosa Average: 1.45
Mahaska County Average: 1.45
Iowa Average: 2.15
United States Average: 2.34

LPNLVN Hours Per Resident

The average number of licensed practical or vocational nurse hours per resident per day.

This Provider: 0.19
Oskaloosa Average: 0.26
Mahaska County Average: 0.26
Iowa Average: 0.57
United States Average: 0.79

Licensed Staff Hours Per Resident

The average number of licensed staff hours per resident per day.

This Provider: 0.75
Oskaloosa Average: 0.85
Mahaska County Average: 0.85
Iowa Average: 1.17
United States Average: 1.43

Quality Measures

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Long-Stay Residents Given Influenza Vaccination

The percentage of long-stay residents given influenza vaccination during the flu season.

This Provider: 88.00%
Oskaloosa: 91.50%
Mahaska County: 91.50%
Iowa: 92.88%
United States: 86.01%

Long-Stay Residents Whose Need for Help With Daily Activities Has Increased

The percentage of long-stay residents whose need for help with daily activities has increased.

This Provider: 18.00%
Oskaloosa: 11.00%
Mahaska County: 11.00%
Iowa: 14.27%
United States: 16.08%

High-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of high-risk long-stay residents who have pressure sores.

This Provider: 8.00%
Oskaloosa: 7.00%
Mahaska County: 7.00%
Iowa: 8.50%
United States: 12.83%

Long-Stay Residents Who Were Physically Restrained

The percentage of long-stay residents who were physically restrained.

This Provider: 0.00%
Oskaloosa: 1.00%
Mahaska County: 1.00%
Iowa: 1.74%
United States: 5.63%

Low-Risk Long-Stay Residents Who Lose Control of Their Bowels

The percentage of low-risk long-stay residents who lose control of their bowels or bladder.

This Provider: 50.00%
Oskaloosa: 47.00%
Mahaska County: 47.00%
Iowa: 41.95%
United States: 48.78%

Long-Stay Residents Who Spend Most of Their Time in Bed

The percentage of long-stay residents who spend most of their time in bed or in a chair.

This Provider: 0.00%
Oskaloosa: 1.00%
Mahaska County: 1.00%
Iowa: 1.37%
United States: 4.39%

Long-Stay Residents With a Urinary Tract Infection

The percentage of long-stay residents with a urinary tract infection.

This Provider: 17.00%
Oskaloosa: 15.50%
Mahaska County: 15.50%
Iowa: 7.76%
United States: 8.83%

Short-Stay Residents Given Influenza Vaccination

The percentage of short-stay residents given influenza vaccination during the flu season.

Note:

Not Available - The data for this measure is missing. Call the facility to discuss this quality measure.

Short-Stay Residents With Delirium

The percentage of short-stay residents with delirium.

This Provider: 0.00%
Oskaloosa: 0.00%
Mahaska County: 0.00%
Iowa: 3.54%
United States: 2.12%

Short-Stay Residents With Pressure Sores

The percentage of short-stay residents with pressure sores.

Note:

Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.

Long-Stay Residents Given Pneumococcal Vaccination

The percentage of long-stay residents who were assessed and given pneumococcal vaccination.

This Provider: 71.00%
Oskaloosa: 83.00%
Mahaska County: 83.00%
Iowa: 91.34%
United States: 79.81%

Long-Stay Residents Who Have Moderate to Severe Pain

The percentage of long-stay residents who have moderate to severe pain.

This Provider: 1.00%
Oskaloosa: 2.00%
Mahaska County: 2.00%
Iowa: 4.89%
United States: 4.53%

Low-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of low-risk long-stay residents who have pressure sores.

Note:

Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.

Long-Stay Residents Who are More Depressed or Anxious

The percentage of long-stay residents who are more depressed or anxious.

This Provider: 17.00%
Oskaloosa: 25.50%
Mahaska County: 25.50%
Iowa: 16.95%
United States: 14.45%

Long-Stay Residents Who Have Catheter Inserted and Left

The percentage of long-stay residents who have/had a catheter inserted and left in their bladder.

This Provider: 4.00%
Oskaloosa: 3.00%
Mahaska County: 3.00%
Iowa: 6.80%
United States: 5.89%

Long-Stay Residents Whose Ability to Move Around Their Room Got Worse

The percentage of long-stay residents whose ability to move about in and around their room got worse.

This Provider: 9.00%
Oskaloosa: 10.50%
Mahaska County: 10.50%
Iowa: 11.15%
United States: 13.04%

Long-Stay Residents Who Lose Too Much Weight

The percentage of long-stay residents who lose too much weight.

This Provider: 9.00%
Oskaloosa: 8.00%
Mahaska County: 8.00%
Iowa: 7.20%
United States: 9.09%

Short-Stay Residents Given Pneumococcal Vaccination

The percentage of short-stay residents who were assessed and given pneumococcal vaccination.

This Provider: 74.00%
Oskaloosa: 74.00%
Mahaska County: 74.00%
Iowa: 86.30%
United States: 73.02%

Short-Stay Residents Who Had Moderate to Severe Pain

The percentage of short-stay residents who had moderate to severe pain.

This Provider: 18.00%
Oskaloosa: 18.00%
Mahaska County: 18.00%
Iowa: 25.96%
United States: 20.65%

Treatment Figures

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Non-Swing Bed Patients

The number of non-swing bed patients treated by this provider that were covered by Medicare Part A in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider: 25
Oskaloosa Average: 32
Mahaska County Average: 32
Iowa Average: 61
United States Average: 133

Non-Swing Bed Patient Discharges

The number of non-swing bed patient discharges made by this provider that were covered by Medicare Part A in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider: 5
Oskaloosa Average: 12
Mahaska County Average: 12
Iowa Average: 50
United States Average: 124

Non-Swing Bed Utilization Days

The number of days of non-swing bed care that are chargeable to Medicare Part A facility utilization by this provider in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider: 668
Oskaloosa Average: 638
Mahaska County Average: 638
Iowa Average: 1,343
United States Average: 4,470

Financials

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Medicare Non-Swing Bed Payments

The total non-swing bed associated Medicare Part A payments made to this provider in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider: $167,370
Oskaloosa Average: $167,200
Mahaska County Average: $167,200
Iowa Average: $358,118
United States Average: $1,318,701

Medicare Payments Per Non-Swing Bed Utilization Day

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed utilization day in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider: $251
Oskaloosa Average: $262
Mahaska County Average: $262
Iowa Average: $267
United States Average: $295

Medicare Payments Per Non-Swing Bed Patient

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider: $6,695
Oskaloosa Average: $5,308
Mahaska County Average: $5,308
Iowa Average: $5,887
United States Average: $9,943

Medicare Payments Per Non-Swing Bed Patient Discharge

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient discharge in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider: $33,474
Oskaloosa Average: $13,933
Mahaska County Average: $13,933
Iowa Average: $7,220
United States Average: $10,652

Deficiencies

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09/20/2007 - Environmental

Type:: Health
Category:: Environmental
Issue:: Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:: Complaint
Scope:: Pattern
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 09/20/2007
Date Fixed:: 10/18/2007

07/20/2007 - Quality Care

Type:: Health
Category:: Quality Care
Issue:: Provide activities to meet the needs of each resident.
Found Via:: Complaint
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 07/20/2007
Date Fixed:: 08/21/2007

07/20/2007 - Resident Rights

Type:: Health
Category:: Resident Rights
Issue:: Provide care in a way that keeps or builds each resident's dignity and self respect.
Found Via:: Complaint
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 07/20/2007
Date Fixed:: 08/21/2007

05/03/2007 - Quality Care

Type:: Health
Category:: Quality Care
Issue:: Give each resident care and services to get or keep the highest quality of life possible.
Found Via:: Complaint
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 05/03/2007
Date Fixed:: 05/30/2007

12/15/2006 - Pharmacy Service

Type:: Health
Category:: Pharmacy Service
Issue:: 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 12/15/2006
Date Fixed:: 01/18/2007

12/15/2006 - Pharmacy Service

Type:: Health
Category:: Pharmacy Service
Issue:: At least once a month, have a licensed pharmacist check the drugs that each resident takes.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 12/15/2006
Date Fixed:: 01/18/2007

12/15/2006 - Environmental

Type:: Health
Category:: Environmental
Issue:: Have a program to keep infection from spreading.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 12/15/2006
Date Fixed:: 01/18/2007

12/15/2006 - Quality Care

Type:: Health
Category:: Quality Care
Issue:: Give each resident care and services to get or keep the highest quality of life possible.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 12/15/2006
Date Fixed:: 01/18/2007

12/15/2006 - Administration

Type:: Health
Category:: Administration
Issue:: Follow all laws and professional standards.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 12/15/2006
Date Fixed:: 01/18/2007

12/15/2006 - Resident Rights

Type:: Health
Category:: Resident Rights
Issue:: Keep each resident's personal and medical records private and confidential.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 12/15/2006
Date Fixed:: 01/18/2007

12/15/2006 - Environmental

Type:: Health
Category:: Environmental
Issue:: Provide needed housekeeping and maintenance.
Found Via:: Survey
Scope:: Widespread
Level of Harm:: Potential for minimal harm
Date Found:: 12/15/2006
Date Fixed:: 01/18/2007

09/22/2006 - Quality Care

Type:: Health
Category:: Quality Care
Issue:: Give each resident care and services to get or keep the highest quality of life possible.
Found Via:: Complaint
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 09/22/2006
Date Fixed:: 09/25/2006

06/22/2006 - Quality Care

Type:: Health
Category:: Quality Care
Issue:: Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene.
Found Via:: Complaint
Scope:: Pattern
Level of Harm:: Potential for minimal harm
Date Found:: 06/22/2006
Date Fixed:: 07/22/2006

06/22/2006 - Nutrition and Dietary

Type:: Health
Category:: Nutrition and Dietary
Issue:: Store, cook, and give out food in a safe and clean way.
Found Via:: Complaint
Scope:: Widespread
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 06/22/2006
Date Fixed:: 07/22/2006

06/22/2006 - Resident Assessment

Type:: Health
Category:: Resident Assessment
Issue:: Make sure that doctors visit residents regularly, as required.
Found Via:: Complaint
Scope:: Pattern
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 06/22/2006
Date Fixed:: 07/22/2006

06/22/2006 - Environmental

Type:: Health
Category:: Environmental
Issue:: Make sure that the nursing home area is safe, easy to use, clean and comfortable.
Found Via:: Complaint
Scope:: Widespread
Level of Harm:: Potential for minimal harm
Date Found:: 06/22/2006
Date Fixed:: 07/22/2006

06/22/2006 - Quality Care

Type:: Health
Category:: Quality Care
Issue:: Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion.
Found Via:: Complaint
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 06/22/2006
Date Fixed:: 07/22/2006

11/04/2005 - Quality Care

Type:: Health
Category:: Quality Care
Issue:: Give each resident care and services to get or keep the highest quality of life possible.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 11/04/2005
Date Fixed:: 11/18/2005

11/04/2005 - Environmental

Type:: Health
Category:: Environmental
Issue:: Keep safe, clean and homelike surroundings.
Found Via:: Survey
Scope:: Pattern
Level of Harm:: Potential for minimal harm
Date Found:: 11/04/2005
Date Fixed:: 11/18/2005

11/04/2005 - Environmental

Type:: Health
Category:: Environmental
Issue:: Provide needed housekeeping and maintenance.
Found Via:: Survey
Scope:: Pattern
Level of Harm:: Potential for minimal harm
Date Found:: 11/04/2005
Date Fixed:: 11/18/2005

11/04/2005 - Quality Care

Type:: Health
Category:: Quality Care
Issue:: Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 11/04/2005
Date Fixed:: 11/18/2005

11/04/2005 - Quality Care

Type:: Health
Category:: Quality Care
Issue:: Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 11/04/2005
Date Fixed:: 11/18/2005

11/04/2005 - Quality Care

Type:: Health
Category:: Quality Care
Issue:: Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion.
Found Via:: Survey
Scope:: Pattern
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 11/04/2005
Date Fixed:: 11/18/2005

11/04/2005 - Pharmacy Service

Type:: Health
Category:: Pharmacy Service
Issue:: Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
Found Via:: Survey
Scope:: Pattern
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 11/04/2005
Date Fixed:: 11/18/2005

11/04/2005 - Nutrition and Dietary

Type:: Health
Category:: Nutrition and Dietary
Issue:: Store, cook, and give out food in a safe and clean way.
Found Via:: Survey
Scope:: Widespread
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 11/04/2005
Date Fixed:: 11/18/2005

11/04/2005 - Environmental

Type:: Health
Category:: Environmental
Issue:: Have a program to keep infection from spreading.
Found Via:: Survey
Scope:: Pattern
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 11/04/2005
Date Fixed:: 11/18/2005

11/04/2005 - Environmental

Type:: Health
Category:: Environmental
Issue:: Make sure that the nursing home area is safe, easy to use, clean and comfortable.
Found Via:: Survey
Scope:: Widespread
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 11/04/2005
Date Fixed:: 11/18/2005

11/01/2005 - Fire Alarm Systems

Type:: Fire Safety
Category:: Fire Alarm Systems
Issue:: a fire alarm system that can be heard throughout the facility.
Found Via:: Survey
Scope:: Widespread
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 11/01/2005
Date Fixed:: 11/28/2005

11/01/2005 - Illumination and Emergency Power

Type:: Fire Safety
Category:: Illumination and Emergency Power
Issue:: properly located and lighted "Exit" signs.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 11/01/2005
Date Fixed:: 11/28/2005

Reviews and Ratings

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Discussions

(Details have not been substantiated)

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Crystal Heighte Care Center is nasty and should be closed down!

Details:: the cna's @ crystal heights don't keep the residents clean the half feed them they talk to them like their nothing the dietary area has roaches and mice the cook is obese and drops sweat in every meal he cooks the dietary supervisors have no certifications but their supervisors the d.o.n has no brain what so ever she thinks dropping eye boogers ina residents food is funny this place should be closed down those residents families are paying good money its sad how the residents are being treated @ crystal heights care center.
Replies:: 2
Member:: Anonymous
Date:: Thursday, January 08, 2009 10:13 AM MST
Last Reply:: Monday, February 28, 2011 9:52 PM MST

Supplemental

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Last Modified

Monday, July 21, 2008 2:46 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Crystal Heights Care Center. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

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Oskaloosa at a Glance

Oskaloosa has a total population of 10,938, of which 2,637 are children under the age of 18 and 2,024 are seniors 65 and older. The median age is 36.4.

Total Population:: 10,938
Median Age:: 36.4
Males:: 5,326 (48.7%)
Female:: 5,612 (51.3%)
Children (0-17):: 2,637 (24.1%)
Adults (18-64):: 6,277 (57.4%)
Seniors (65+):: 2,024 (18.5%)
Age Breakdown:
Married:: 4,834 (44.2%)
Divorced:: 1,010 (9.2%)
Marriage Breakdown:
Hispanic Ethnicity:: 138 (1.26%)
White:: 10,485 (95.86%)
African American:: 127 (1.16%)
Asian:: 144 (1.32%)
Pacific Islander:: 4 (0.04%)
Indian:: 27 (0.25%)
Other:: 45 (0.41%)
Two or More:: 106 (0.97%)
Racial Breakdown:

Health

The average number of disabilities per resident is 0.34, which does not include institutionalized individuals.

Disabilities:: 0.34 (Per Capita)
Dialysis Centers:: 0
Doctors:: 139
Home Agencies:: 2
Hospitals:: 0
Nursing Homes:: 2
Medical Suppliers:: 7
Rehab Centers:: 1

Wealth

The median family income is $42,138 while the median household income is $34,490. Roughly 13.13% of the population live in poverty.

Family Income:: $42,138
Household Income:: $34,490
In Poverty:: 13.13%

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