Manor Care Health Service Potomac

Detailed report on the nursing home located in Potomac, Maryland (MD).

Manor Care Health Service Potomac is a large, for-profit, nursing home with 158 beds based at 10714 Potomac Tennis Lane in Potomac, MD. The facility has 152 residents indicating 96% of its beds are occupied, which is above average within this state. The provider participates in the medicare & medicaid programs and provides resident & family counseling services. The home is not located in a hospital or continuing care retirement community and is fully sprinklered. A total of 403 Medicare patients were given 15,671 days of non-swing bed care and services in 2006, and the provider was reimbursed $4,953,816 by Medicare. 90 Medicare patients were given outpatient care and services by this provider in 2006. The provider was reimbursed $84,601 by Medicare for these services.

On a state level, the number of registered nurse hours per resident per day is much lower than average. Certified nursing assistant hours per resident per day is average. The number of licensed practical or vocational nurse hours per resident per day is lower than average. Licensed staff hours per resident per day is lower than average.

When compared to other nursing homes in the state, it is more likely for long-stay residents to need help with daily activities to increase, long-stay residents to spend most of their time in bed, short-stay residents to be given a pneumococcal vaccination, and short-stay residents to have pressure sores at Manor Care Health Service Potomac.

When compared to other nursing homes in the state, it is less likely for long-stay residents to have moderate to severe pain, long-stay residents to be physically restrained, long-stay residents to be more depressed or anxious, long-stay residents to have catheter inserted and left, long-stay residents to lose too much weight, and short-stay residents to have moderate to severe pain.

Overall Rating

Full StarFull StarFull StarFull StarFull Star
Rated 5.00 out of 5 from 2 User Reviews
Read the Reviews Read the Reviews | Review Now! Rate this Nursing Home

Quality of Care Rating

Full StarFull StarFull StarFull StarFull Star
Rated 5.00 out of 5 on this user rated measure.

Staff Rating

Full StarFull StarFull StarFull StarFull Star
Rated 5.00 out of 5 on this user rated measure.

Facility Rating

Full StarFull StarFull StarFull StarFull Star
Rated 5.00 out of 5 on this user rated measure.

Promptness Rating

Full StarFull StarFull StarFull StarFull Star
Rated 5.00 out of 5 on this user rated measure.

Ownership Type

For-Profit - Corporation

Multiple Ownership

Yes

Address

10714 Potomac Tennis Lane
Potomac, MD 20854

Phone Number

(301) 299-2273

Geographic Coordinates

39.030745, -77.201434
* The accuracy of these coordinates is at a address level.

Programs Accepted

Medicare & Medicaid

Counseling Available

Resident & Family

Sprinkler System

The amount of the facility that is sprinklered. All fire code regulations at different locations must be met.

Fully Sprinklered
Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate

Beds

The total number of beds the facility operates. Each resident is assigned to a single bed.

This Provider This Provider
158
Montgomery County Average
146
Maryland Average
125
United States Average
106

Beds Occupied

The percentage of total beds that are occupied by residents.

This Provider This Provider
96.00%
Montgomery County
84.63%
Maryland
86.56%
United States
84.18%

Residents

The total number of residents residing at the facility.

This Provider This Provider
152
Montgomery County Average
125
Maryland Average
109
United States Average
90

Located in a Hospital

Status

Indicates whether the facility is located within a hospital.

This Provider This Provider
No
Montgomery County
0 (0.00%)
Maryland
17 (7.26%)
United States
1,271 (8.03%)

Located in a CCRC

Status

Indicates whether the facility is located within a continuing care retirement community.

This Provider This Provider
No
Montgomery County
5 (16.67%)
Maryland
32 (13.68%)
United States
1,255 (7.93%)

Recent Surveys

  • 08/23/2007 - Health Survey
  • 06/14/2007 - Fire Safety Survey
  • 08/31/2006 - Fire Safety Survey
  • 06/29/2006 - Health Survey
  • 08/31/2005 - Fire Safety Survey
  • 06/16/2005 - Health Survey

Staff

Charts

RN Hours Per Resident

The average number of registered nurse hours per resident per day.

This Provider
0.41
Montgomery County Average
0.54
Maryland Average
0.71
United States Average
0.64

CNA Hours Per Resident

The average number of certified nursing assistant hours per resident per day.

This Provider This Provider
2.12
Montgomery County Average
2.38
Maryland Average
2.37
United States Average
2.34

LPNLVN Hours Per Resident

The average number of licensed practical or vocational nurse hours per resident per day.

This Provider This Provider
0.73
Montgomery County Average
0.95
Maryland Average
0.87
United States Average
0.79

Licensed Staff Hours Per Resident

The average number of licensed staff hours per resident per day.

This Provider This Provider
1.14
Montgomery County Average
1.49
Maryland Average
1.58
United States Average
1.43

Quality Measures

Charts

Long-Stay Residents Given Influenza Vaccination

The percentage of long-stay residents given influenza vaccination during the flu season.

This Provider This Provider
85.00%
Montgomery County
88.90%
Maryland
83.92%
United States
86.01%

Long-Stay Residents Whose Need for Help With Daily Activities Has Increased

The percentage of long-stay residents whose need for help with daily activities has increased.

This Provider This Provider
26.00%
Montgomery County
13.64%
Maryland
16.45%
United States
16.08%

High-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of high-risk long-stay residents who have pressure sores.

This Provider This Provider
15.00%
Montgomery County
13.42%
Maryland
14.11%
United States
12.83%

Long-Stay Residents Who Were Physically Restrained

The percentage of long-stay residents who were physically restrained.

This Provider This Provider
1.00%
Montgomery County
3.29%
Maryland
4.36%
United States
5.63%

Low-Risk Long-Stay Residents Who Lose Control of Their Bowels

The percentage of low-risk long-stay residents who lose control of their bowels or bladder.

This Provider This Provider
53.00%
Montgomery County
57.92%
Maryland
55.25%
United States
48.78%

Long-Stay Residents Who Spend Most of Their Time in Bed

The percentage of long-stay residents who spend most of their time in bed or in a chair.

This Provider This Provider
7.00%
Montgomery County
3.61%
Maryland
5.71%
United States
4.39%

Long-Stay Residents With a Urinary Tract Infection

The percentage of long-stay residents with a urinary tract infection.

This Provider This Provider
10.00%
Montgomery County
9.07%
Maryland
8.49%
United States
8.83%

Short-Stay Residents Given Influenza Vaccination

The percentage of short-stay residents given influenza vaccination during the flu season.

This Provider This Provider
80.00%
Montgomery County
78.92%
Maryland
68.98%
United States
72.85%

Short-Stay Residents With Delirium

The percentage of short-stay residents with delirium.

This Provider This Provider
2.00%
Montgomery County
2.15%
Maryland
1.80%
United States
2.12%

Short-Stay Residents With Pressure Sores

The percentage of short-stay residents with pressure sores.

This Provider This Provider
35.00%
Montgomery County
18.31%
Maryland
18.83%
United States
17.46%

Long-Stay Residents Given Pneumococcal Vaccination

The percentage of long-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
95.00%
Montgomery County
85.14%
Maryland
81.09%
United States
79.81%

Long-Stay Residents Who Have Moderate to Severe Pain

The percentage of long-stay residents who have moderate to severe pain.

This Provider This Provider
1.00%
Montgomery County
1.25%
Maryland
2.02%
United States
4.53%

Low-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of low-risk long-stay residents who have pressure sores.

Note:

Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.

Long-Stay Residents Who are More Depressed or Anxious

The percentage of long-stay residents who are more depressed or anxious.

This Provider This Provider
8.00%
Montgomery County
9.75%
Maryland
11.20%
United States
14.45%

Long-Stay Residents Who Have Catheter Inserted and Left

The percentage of long-stay residents who have/had a catheter inserted and left in their bladder.

This Provider This Provider
2.00%
Montgomery County
3.54%
Maryland
4.29%
United States
5.89%

Long-Stay Residents Whose Ability to Move Around Their Room Got Worse

The percentage of long-stay residents whose ability to move about in and around their room got worse.

This Provider This Provider
14.00%
Montgomery County
13.25%
Maryland
14.42%
United States
13.04%

Long-Stay Residents Who Lose Too Much Weight

The percentage of long-stay residents who lose too much weight.

This Provider This Provider
7.00%
Montgomery County
8.19%
Maryland
9.47%
United States
9.09%

Short-Stay Residents Given Pneumococcal Vaccination

The percentage of short-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
95.00%
Montgomery County
73.00%
Maryland
68.49%
United States
73.02%

Short-Stay Residents Who Had Moderate to Severe Pain

The percentage of short-stay residents who had moderate to severe pain.

This Provider This Provider
9.00%
Montgomery County
8.62%
Maryland
14.74%
United States
20.65%

Treatment Figures

Charts

Non-Swing Bed Patients

The number of non-swing bed patients treated by this provider that were covered by Medicare Part A in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
403
Montgomery County Average
214
Maryland Average
203
United States Average
133

Non-Swing Bed Patient Discharges

The number of non-swing bed patient discharges made by this provider that were covered by Medicare Part A in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
379
Montgomery County Average
204
Maryland Average
205
United States Average
124

Non-Swing Bed Utilization Days

The number of days of non-swing bed care that are chargeable to Medicare Part A facility utilization by this provider in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
15,671
Montgomery County Average
6,426
Maryland Average
5,946
United States Average
4,470

Outpatients

The number of outpatients treated by this provider that were covered by Medicare Part B in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
90
Montgomery County Average
105
Maryland Average
518
United States Average
301

Financials

Charts

Medicare Non-Swing Bed Payments

The total non-swing bed associated Medicare Part A payments made to this provider in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$4,953,816
Montgomery County Average
$2,201,559
Maryland Average
$1,883,770
United States Average
$1,318,701

Medicare Payments Per Non-Swing Bed Utilization Day

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed utilization day in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$316
Montgomery County Average
$343
Maryland Average
$317
United States Average
$295

Medicare Outpatient Payments

The total outpatient associated Medicare Part B payments made to this provider in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$84,601
Montgomery County Average
$123,011
Maryland Average
$665,036
United States Average
$266,523

Medicare Payments Per Non-Swing Bed Patient

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$12,292
Montgomery County Average
$10,275
Maryland Average
$9,298
United States Average
$9,943

Medicare Payments Per Non-Swing Bed Patient Discharge

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient discharge in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$13,071
Montgomery County Average
$10,817
Maryland Average
$9,200
United States Average
$10,652

Medicare Payments Per Outpatient

The average Medicare payments made to this provider per Medicare Part B covered outpatient in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$940
Montgomery County Average
$1,171
Maryland Average
$1,285
United States Average
$885

Deficiencies

08/23/2007 - Quality Care

08/23/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/23/2007
Date Fixed:
09/30/2007

06/14/2007 - Corridor Walls and Doors

06/14/2007 - Corridor Walls and Doors
Type:
Fire Safety
Category:
Corridor Walls and Doors
Issue:
corridors that are separated from common areas by walls constructed to limit the passage of smoke.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
06/14/2007
Date Fixed:
06/18/2007

06/14/2007 - Electrical

06/14/2007 - Electrical
Type:
Fire Safety
Category:
Electrical
Issue:
properly installed electrical wiring and equipment.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
06/14/2007
Date Fixed:
08/01/2007

06/14/2007 - Medical Gases and Anesthetizing Areas

06/14/2007 - Medical Gases and Anesthetizing Areas
Type:
Fire Safety
Category:
Medical Gases and Anesthetizing Areas
Issue:
proper medical gas storage and administration areas.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
06/14/2007
Date Fixed:
06/18/2007

06/14/2007 - Hazardous Area

06/14/2007 - Hazardous Area
Type:
Fire Safety
Category:
Hazardous Area
Issue:
construction that can resist fire for one hour or an approved fire extinguishing system.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
06/14/2007
Date Fixed:
08/01/2007

06/14/2007 - Vertical Openings

06/14/2007 - Vertical Openings
Type:
Fire Safety
Category:
Vertical Openings
Issue:
exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detectors.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
06/14/2007
Date Fixed:
08/01/2007

08/31/2006 - Smoke Compartmentation and Control

08/31/2006 - Smoke Compartmentation and Control
Type:
Fire Safety
Category:
Smoke Compartmentation and Control
Issue:
smoke barrier doors that can resist smoke for at least 20 minutes.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
08/31/2006
Date Fixed:
10/10/2006

08/31/2006 - Corridor Walls and Doors

08/31/2006 - Corridor Walls and Doors
Type:
Fire Safety
Category:
Corridor Walls and Doors
Issue:
corridor and hallway doors that block smoke.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
08/31/2006
Date Fixed:
09/15/2006

08/31/2006 - Automatic Sprinkler Systems

08/31/2006 - Automatic Sprinkler Systems
Type:
Fire Safety
Category:
Automatic Sprinkler Systems
Issue:
portable fire extinguishers.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
08/31/2006
Date Fixed:
10/10/2006

08/31/2006 - Miscellaneous

08/31/2006 - Miscellaneous
Type:
Fire Safety
Category:
Miscellaneous
Issue:
fire safety features required by current fire safety codes.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
08/31/2006
Date Fixed:
10/10/2006

06/29/2006 - Environmental

06/29/2006 - Environmental
Type:
Health
Category:
Environmental
Issue:
Provide needed housekeeping and maintenance.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
06/29/2006
Date Fixed:
07/20/2006

06/29/2006 - Nutrition and Dietary

06/29/2006 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Potential for minimal harm
Date Found:
06/29/2006
Date Fixed:
07/20/2006

06/29/2006 - Quality Care

06/29/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that meet a professional standard of quality.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/29/2006
Date Fixed:
07/20/2006

06/16/2005 - Quality Care

06/16/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that meet a professional standard of quality.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/16/2005
Date Fixed:
08/15/2005

06/16/2005 - Administration

06/16/2005 - Administration
Type:
Health
Category:
Administration
Issue:
Keep accurate and appropriate medical records.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
06/16/2005
Date Fixed:
08/03/2005

06/16/2005 - Resident Assessment

06/16/2005 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/16/2005
Date Fixed:
08/01/2005

06/16/2005 - Quality Care

06/16/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/16/2005
Date Fixed:
08/03/2005

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Manor Care Health Service Potomac Review
Overall:
Full StarFull StarFull StarFull StarFull Star
Care:
Full StarFull StarFull StarFull StarFull Star
Staff:
Full StarFull StarFull StarFull StarFull Star
Facility:
Full StarFull StarFull StarFull StarFull Star
Promptness:
Full StarFull StarFull StarFull StarFull Star
Insurance:
Tricare
Details:

Our Manorcare experience was very positive. The staff was exceptional and the facility is beautiful. The therapies offered were excellent. Everything exceeded our expectations.

Member:
Date:

A Review by Anonymous

Manor Care Health Service Potomac Review
Overall:
Full StarFull StarFull StarFull StarFull Star
Care:
Full StarFull StarFull StarFull StarFull Star
Staff:
Full StarFull StarFull StarFull StarFull Star
Facility:
Full StarFull StarFull StarFull StarFull Star
Promptness:
Full StarFull StarFull StarFull StarFull Star
Insurance:
Medicare
Details:

after leaving I wrote a letter to the CEO expressing my appreciation so that surely should show you how seriously I am about the praise I have given.

Member:
Date:

Discussions

 (Details have not been substantiated)
No discussions have been started. Start the first discussion!

Supplemental

Last Modified

Monday, July 21, 2008 2:44 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Manor Care Health Service Potomac or Manor Care Health Serv Potomac. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

We appreciate any verifiable updates or additional information you may have on this provider.

Nearby Nursing Homes

  1. Nursing Home
    National Lutheran Home
    Located 3.24 miles away in Rockville at 9701 Viers Drive.
  2. Nursing Home
    Potomac Valley Nursing & Wellness
    Located 3.72 miles away in Rockville at 1235 Potomac Valley Road.
  3. Nursing Home
    Manor Care Bethesda
    Located 3.73 miles away in Bethesda at 6530 Democracy Boulevard.
  4. Nursing Home
    Hebrew Home of Greater Washington
    Located 3.80 miles away in Rockville at 6121 Montrose Road.
  5. Nursing Home
    Rockville Nursing Home
    Located 3.94 miles away in Rockville at 303 Adclare Road.
Note: There are a total of 80 homes within 25 miles of this provider.

Newest Reviews

Potomac at a Glance

Potomac has a total population of 44,822, of which 11,769 are children under the age of 18 and 6,202 are seniors 65 and older. The median age is 43.8.

Total Population:
44,822
Median Age:
43.8
Males:
21,439 (47.8%)
Female:
23,383 (52.2%)
Children (0-17):
11,769 (26.3%)
Adults (18-64):
26,851 (59.9%)
Seniors (65+):
6,202 (13.8%)
Age Breakdown:
Breakdown of age groups in Potomac
Married:
25,322 (56.5%)
Divorced:
1,725 (3.8%)
Marriage Breakdown:
Breakdown of marriage in Potomac
Hispanic Ethnicity:
2,411 (5.38%)
White:
35,615 (79.46%)
African American:
1,763 (3.93%)
Asian:
5,991 (13.37%)
Pacific Islander:
4 (0.01%)
Indian:
50 (0.11%)
Other:
402 (0.90%)
Two or More:
997 (2.22%)
Racial Breakdown:
Breakdown of race in Potomac

Health

The average number of disabilities per resident is 0.15, which does not include institutionalized individuals.

Disabilities:
0.15 (Per Capita)
Dialysis Centers:
0
Doctors:
101
Home Agencies:
0
Hospitals:
0
Nursing Homes:
1
Medical Suppliers:
3
Rehab Centers:
0

Wealth

The median family income is $142,472 while the median household income is $128,936. Roughly 3.30% of the population live in poverty.

Family Income:
$142,472
Household Income:
$128,936
In Poverty:
3.30%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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