Crystal Care Center

Detailed report on the nursing home located in Crystal, Minnesota (MN).

Crystal Care Center is a large, non-profit, nursing home with 143 beds based at 3245 Vera Cruz Avenue North in Crystal, MN. The facility has 133 residents indicating 93% of its beds are occupied, which is about average within this state. The provider participates in the medicare & medicaid programs and provides resident counseling services. The home is not located in a hospital or continuing care retirement community and is partially sprinklered. A total of 86 Medicare patients were given 2,014 days of non-swing bed care and services in 2006, and the provider was reimbursed $692,831 by Medicare. 51 Medicare patients were given outpatient care and services by this provider in 2006. The provider was reimbursed $22,601 by Medicare for these services.

On a state level, the number of registered nurse hours per resident per day is much lower than average. Certified nursing assistant hours per resident per day is average. The number of licensed practical or vocational nurse hours per resident per day is average. Licensed staff hours per resident per day is lower than average.

When compared to other nursing homes in the state, it is more likely for long-stay residents to be physically restrained, long-stay residents to be more depressed or anxious, low-risk long-stay residents to lose control of their bowels, and short-stay residents to have delirium at Crystal Care Center.

When compared to other nursing homes in the state, it is less likely for long-stay residents to need help with daily activities to increase, long-stay residents to have moderate to severe pain, high-risk long-stay residents to have pressure sores, low-risk long-stay residents to have pressure sores, long-stay residents to have catheter inserted and left, long-stay residents to have their ability to move around their room get worse, long-stay residents to have a urinary tract infection, and short-stay residents to have moderate to severe pain.

Overall Rating

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Rated 4.00 out of 5 from 2 User Reviews
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Quality of Care Rating

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Rated 4.00 out of 5 on this user rated measure.

Staff Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 2.00 out of 5 on this user rated measure.

Facility Rating

Full StarFull StarFull StarFull StarFull Star
Rated 5.00 out of 5 on this user rated measure.

Promptness Rating

Full StarFull StarFull StarFull StarHalf Star
Rated 4.50 out of 5 on this user rated measure.

Ownership Type

Non-Profit - Corporation

Multiple Ownership

Yes

Address

3245 Vera Cruz Avenue North
Crystal, MN 55422

Phone Number

(763) 535-6260

Geographic Coordinates

45.016625, -93.349815
* The accuracy of these coordinates is at a address level.

Programs Accepted

Medicare & Medicaid

Counseling Available

Resident

Sprinkler System

The amount of the facility that is sprinklered. All fire code regulations at different locations must be met.

Partially Sprinklered
No different than National Rate No different than National Rate No different than National Rate No different than National Rate No different than National Rate No different than National Rate No different than National Rate No different than National Rate No different than National Rate No different than National Rate

Beds

The total number of beds the facility operates. Each resident is assigned to a single bed.

This Provider This Provider
143
Hennepin County Average
130
Minnesota Average
88
United States Average
106

Beds Occupied

The percentage of total beds that are occupied by residents.

This Provider This Provider
93.00%
Hennepin County
92.19%
Minnesota
91.64%
United States
84.18%

Residents

The total number of residents residing at the facility.

This Provider This Provider
133
Hennepin County Average
121
Minnesota Average
81
United States Average
90

Located in a Hospital

Status

Indicates whether the facility is located within a hospital.

This Provider This Provider
No
Hennepin County
1 (1.75%)
Minnesota
55 (13.99%)
United States
1,271 (8.03%)

Located in a CCRC

Status

Indicates whether the facility is located within a continuing care retirement community.

This Provider This Provider
No
Hennepin County
8 (14.04%)
Minnesota
31 (7.89%)
United States
1,255 (7.93%)

Recent Surveys

  • 06/21/2007 - Health Survey
  • 06/21/2007 - Fire Safety Survey
  • 09/08/2006 - Health Survey
  • 09/07/2006 - Fire Safety Survey
  • 06/09/2005 - Health Survey
  • 06/07/2005 - Fire Safety Survey

Staff

Charts

RN Hours Per Resident

The average number of registered nurse hours per resident per day.

This Provider
0.38
Hennepin County Average
0.70
Minnesota Average
0.56
United States Average
0.64

CNA Hours Per Resident

The average number of certified nursing assistant hours per resident per day.

This Provider This Provider
2.38
Hennepin County Average
2.14
Minnesota Average
2.31
United States Average
2.34

LPNLVN Hours Per Resident

The average number of licensed practical or vocational nurse hours per resident per day.

This Provider This Provider
0.69
Hennepin County Average
0.73
Minnesota Average
0.76
United States Average
0.79

Licensed Staff Hours Per Resident

The average number of licensed staff hours per resident per day.

This Provider This Provider
1.07
Hennepin County Average
1.43
Minnesota Average
1.31
United States Average
1.43

Quality Measures

Charts

Long-Stay Residents Given Influenza Vaccination

The percentage of long-stay residents given influenza vaccination during the flu season.

This Provider This Provider
95.00%
Hennepin County
85.15%
Minnesota
90.51%
United States
86.01%

Long-Stay Residents Whose Need for Help With Daily Activities Has Increased

The percentage of long-stay residents whose need for help with daily activities has increased.

This Provider This Provider
11.00%
Hennepin County
14.74%
Minnesota
15.89%
United States
16.08%

High-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of high-risk long-stay residents who have pressure sores.

This Provider This Provider
4.00%
Hennepin County
8.05%
Minnesota
7.63%
United States
12.83%

Long-Stay Residents Who Were Physically Restrained

The percentage of long-stay residents who were physically restrained.

This Provider This Provider
14.00%
Hennepin County
3.19%
Minnesota
2.64%
United States
5.63%

Low-Risk Long-Stay Residents Who Lose Control of Their Bowels

The percentage of low-risk long-stay residents who lose control of their bowels or bladder.

This Provider This Provider
59.00%
Hennepin County
49.98%
Minnesota
48.88%
United States
48.78%

Long-Stay Residents Who Spend Most of Their Time in Bed

The percentage of long-stay residents who spend most of their time in bed or in a chair.

This Provider This Provider
1.00%
Hennepin County
1.00%
Minnesota
1.25%
United States
4.39%

Long-Stay Residents With a Urinary Tract Infection

The percentage of long-stay residents with a urinary tract infection.

This Provider This Provider
3.00%
Hennepin County
5.15%
Minnesota
6.62%
United States
8.83%

Short-Stay Residents Given Influenza Vaccination

The percentage of short-stay residents given influenza vaccination during the flu season.

This Provider This Provider
79.00%
Hennepin County
68.38%
Minnesota
79.96%
United States
72.85%

Short-Stay Residents With Delirium

The percentage of short-stay residents with delirium.

This Provider This Provider
7.00%
Hennepin County
1.57%
Minnesota
2.31%
United States
2.12%

Short-Stay Residents With Pressure Sores

The percentage of short-stay residents with pressure sores.

This Provider This Provider
10.00%
Hennepin County
11.18%
Minnesota
11.36%
United States
17.46%

Long-Stay Residents Given Pneumococcal Vaccination

The percentage of long-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
95.00%
Hennepin County
83.94%
Minnesota
89.81%
United States
79.81%

Long-Stay Residents Who Have Moderate to Severe Pain

The percentage of long-stay residents who have moderate to severe pain.

This Provider This Provider
1.00%
Hennepin County
2.56%
Minnesota
3.56%
United States
4.53%

Low-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of low-risk long-stay residents who have pressure sores.

This Provider This Provider
0.00%
Hennepin County
2.03%
Minnesota
1.79%
United States
2.33%

Long-Stay Residents Who are More Depressed or Anxious

The percentage of long-stay residents who are more depressed or anxious.

This Provider This Provider
26.00%
Hennepin County
19.58%
Minnesota
21.05%
United States
14.45%

Long-Stay Residents Who Have Catheter Inserted and Left

The percentage of long-stay residents who have/had a catheter inserted and left in their bladder.

This Provider This Provider
3.00%
Hennepin County
5.88%
Minnesota
6.39%
United States
5.89%

Long-Stay Residents Whose Ability to Move Around Their Room Got Worse

The percentage of long-stay residents whose ability to move about in and around their room got worse.

This Provider This Provider
7.00%
Hennepin County
10.04%
Minnesota
12.96%
United States
13.04%

Long-Stay Residents Who Lose Too Much Weight

The percentage of long-stay residents who lose too much weight.

This Provider This Provider
9.00%
Hennepin County
6.92%
Minnesota
8.51%
United States
9.09%

Short-Stay Residents Given Pneumococcal Vaccination

The percentage of short-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
95.00%
Hennepin County
73.13%
Minnesota
83.12%
United States
73.02%

Short-Stay Residents Who Had Moderate to Severe Pain

The percentage of short-stay residents who had moderate to severe pain.

This Provider This Provider
15.00%
Hennepin County
20.49%
Minnesota
20.50%
United States
20.65%

Treatment Figures

Charts

Non-Swing Bed Patients

The number of non-swing bed patients treated by this provider that were covered by Medicare Part A in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
86
Hennepin County Average
185
Minnesota Average
94
United States Average
133

Non-Swing Bed Patient Discharges

The number of non-swing bed patient discharges made by this provider that were covered by Medicare Part A in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
64
Hennepin County Average
170
Minnesota Average
80
United States Average
124

Non-Swing Bed Utilization Days

The number of days of non-swing bed care that are chargeable to Medicare Part A facility utilization by this provider in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
2,014
Hennepin County Average
4,512
Minnesota Average
2,570
United States Average
4,470

Outpatients

The number of outpatients treated by this provider that were covered by Medicare Part B in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
51
Hennepin County Average
93
Minnesota Average
167
United States Average
301

Financials

Charts

Medicare Non-Swing Bed Payments

The total non-swing bed associated Medicare Part A payments made to this provider in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$692,831
Hennepin County Average
$1,556,522
Minnesota Average
$787,983
United States Average
$1,318,701

Medicare Payments Per Non-Swing Bed Utilization Day

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed utilization day in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$344
Hennepin County Average
$345
Minnesota Average
$307
United States Average
$295

Medicare Outpatient Payments

The total outpatient associated Medicare Part B payments made to this provider in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$22,601
Hennepin County Average
$72,605
Minnesota Average
$154,073
United States Average
$266,523

Medicare Payments Per Non-Swing Bed Patient

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$8,056
Hennepin County Average
$8,422
Minnesota Average
$8,402
United States Average
$9,943

Medicare Payments Per Non-Swing Bed Patient Discharge

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient discharge in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$10,825
Hennepin County Average
$9,145
Minnesota Average
$9,836
United States Average
$10,652

Medicare Payments Per Outpatient

The average Medicare payments made to this provider per Medicare Part B covered outpatient in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$443
Hennepin County Average
$778
Minnesota Average
$922
United States Average
$885

Deficiencies

06/21/2007 - Nutrition and Dietary

06/21/2007 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Store, cook, and give out food in a safe and clean way.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Potential for minimal harm
Date Found:
06/21/2007
Date Fixed:
07/31/2007

06/21/2007 - Quality Care

06/21/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
offer Flu or Pneumococal vaccine to some residents.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
06/21/2007
Date Fixed:
07/31/2007

06/21/2007 - Pharmacy Service

06/21/2007 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Make sure that residents are safe from serious medication errors.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/21/2007
Date Fixed:
07/31/2007

06/21/2007 - Pharmacy Service

06/21/2007 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/21/2007
Date Fixed:
07/31/2007

06/21/2007 - Pharmacy Service

06/21/2007 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/21/2007
Date Fixed:
07/31/2007

06/21/2007 - Quality Care

06/21/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/21/2007
Date Fixed:
07/31/2007

06/21/2007 - Quality Care

06/21/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that each resident's nutritional needs were met.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/21/2007
Date Fixed:
07/31/2007

06/21/2007 - Environmental

06/21/2007 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/21/2007
Date Fixed:
07/31/2007

06/21/2007 - Quality Care

06/21/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/21/2007
Date Fixed:
07/31/2007

06/21/2007 - Quality Care

06/21/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/21/2007
Date Fixed:
07/31/2007

06/21/2007 - Quality Care

06/21/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/21/2007
Date Fixed:
07/31/2007

06/21/2007 - Quality Care

06/21/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/21/2007
Date Fixed:
07/31/2007

06/21/2007 - Quality Care

06/21/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/21/2007
Date Fixed:
07/31/2007

06/21/2007 - Quality Care

06/21/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that follow each resident's written care plan.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/21/2007
Date Fixed:
07/31/2007

06/21/2007 - Electrical

06/21/2007 - Electrical
Type:
Fire Safety
Category:
Electrical
Issue:
weekly inspections and monthly testing of generators.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/21/2007
Date Fixed:
07/31/2007

06/21/2007 - Administration

06/21/2007 - Administration
Type:
Health
Category:
Administration
Issue:
Keep accurate and appropriate medical records.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/21/2007
Date Fixed:
07/31/2007

06/21/2007 - Emergency Plans and Fire Drills

06/21/2007 - Emergency Plans and Fire Drills
Type:
Fire Safety
Category:
Emergency Plans and Fire Drills
Issue:
record of quarterly fire drills for each shift under varying conditions.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Potential for minimal harm
Date Found:
06/21/2007
Date Fixed:
07/31/2007

06/21/2007 - Environmental

06/21/2007 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is safe, easy to use, clean and comfortable.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
06/21/2007
Date Fixed:
07/31/2007

06/21/2007 - Resident Assessment

06/21/2007 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/21/2007
Date Fixed:
07/31/2007

06/21/2007 - Pharmacy Service

06/21/2007 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/21/2007
Date Fixed:
07/31/2007

06/21/2007 - Resident Assessment

06/21/2007 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/21/2007
Date Fixed:
07/31/2007

06/21/2007 - Resident Rights

06/21/2007 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Let residents give themselves their drugs if they are able.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/21/2007
Date Fixed:
07/31/2007

06/21/2007 - Mistreatment

06/21/2007 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Keep each resident free from physical restraints, unless needed for medical treatment.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/21/2007
Date Fixed:
07/31/2007

06/21/2007 - Environmental

06/21/2007 - Environmental
Type:
Health
Category:
Environmental
Issue:
Provide needed housekeeping and maintenance.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
06/21/2007
Date Fixed:
07/31/2007

06/21/2007 - Resident Assessment

06/21/2007 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Make a complete assessment that covers all questions for areas that are listed in official regulations.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/21/2007
Date Fixed:
07/31/2007

06/21/2007 - Resident Assessment

06/21/2007 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Do a new assessment after any major change in a resident's physical or mental health.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/21/2007
Date Fixed:
07/31/2007

09/08/2006 - Administration

09/08/2006 - Administration
Type:
Health
Category:
Administration
Issue:
Get proof that a nurse aide has the training and skills that the State requires.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/08/2006
Date Fixed:
10/18/2006

09/08/2006 - Administration

09/08/2006 - Administration
Type:
Health
Category:
Administration
Issue:
1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
09/08/2006
Date Fixed:
10/18/2006

09/08/2006 - Environmental

09/08/2006 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is safe, easy to use, clean and comfortable.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/08/2006
Date Fixed:
10/18/2006

09/08/2006 - Quality Care

09/08/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that each residents' abilities to take care of themselves does not lessen, unless a change cannot be avoided.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
09/08/2006
Date Fixed:
10/18/2006

09/08/2006 - Resident Rights

09/08/2006 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/08/2006
Date Fixed:
10/18/2006

09/08/2006 - Resident Rights

09/08/2006 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Keep each resident's personal and medical records private and confidential.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/08/2006
Date Fixed:
10/18/2006

09/08/2006 - Mistreatment

09/08/2006 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Keep each resident free from physical restraints, unless needed for medical treatment.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/08/2006
Date Fixed:
10/18/2006

09/08/2006 - Mistreatment

09/08/2006 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Protect each resident from all abuse, physical punishment, and being separated from others.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Immediate jeopardy to resident health or safety
Date Found:
09/08/2006
Date Fixed:
09/14/2006

09/08/2006 - Mistreatment

09/08/2006 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Immediate jeopardy to resident health or safety
Date Found:
09/08/2006
Date Fixed:
10/18/2006

09/08/2006 - Resident Rights

09/08/2006 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Provide care in a way that keeps or builds each resident's dignity and self respect.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/08/2006
Date Fixed:
10/18/2006

09/08/2006 - Resident Rights

09/08/2006 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Provide services to meet the needs and preferences of each resident.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/08/2006
Date Fixed:
10/18/2006

09/08/2006 - Quality Care

09/08/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Provide social services for related medical problems to help each resident achieve the highest possible quality of life.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/08/2006
Date Fixed:
10/18/2006

09/08/2006 - Environmental

09/08/2006 - Environmental
Type:
Health
Category:
Environmental
Issue:
Provide needed housekeeping and maintenance.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/08/2006
Date Fixed:
10/18/2006

09/08/2006 - Resident Assessment

09/08/2006 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Make a complete assessment that covers all questions for areas that are listed in official regulations.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/08/2006
Date Fixed:
10/18/2006

09/08/2006 - Resident Assessment

09/08/2006 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Check and update (if needed) each resident's assessment every 3 months.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/08/2006
Date Fixed:
10/18/2006

09/08/2006 - Resident Assessment

09/08/2006 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/08/2006
Date Fixed:
10/18/2006

09/08/2006 - Resident Assessment

09/08/2006 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/08/2006
Date Fixed:
12/06/2006

09/08/2006 - Quality Care

09/08/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that follow each resident's written care plan.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/08/2006
Date Fixed:
12/06/2006

09/08/2006 - Quality Care

09/08/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/08/2006
Date Fixed:
10/18/2006

09/08/2006 - Quality Care

09/08/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/08/2006
Date Fixed:
10/18/2006

09/08/2006 - Quality Care

09/08/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/08/2006
Date Fixed:
12/06/2006

09/08/2006 - Quality Care

09/08/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/08/2006
Date Fixed:
10/18/2006

09/08/2006 - Environmental

09/08/2006 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/08/2006
Date Fixed:
12/06/2006

09/08/2006 - Quality Care

09/08/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that each resident's nutritional needs were met.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/08/2006
Date Fixed:
10/18/2006

09/08/2006 - Quality Care

09/08/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Have enough nurses to care for every resident in a way that maximizes the resident's well being.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/08/2006
Date Fixed:
10/18/2006

09/08/2006 - Nutrition and Dietary

09/08/2006 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Provide a tasty and well-balanced diet that meets the nutritional needs of each resident.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/08/2006
Date Fixed:
10/18/2006

09/08/2006 - Nutrition and Dietary

09/08/2006 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Provide special eating equipment and utensils for each resident who needs them.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/08/2006
Date Fixed:
10/18/2006

09/08/2006 - Environmental

09/08/2006 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that staff members wash their hands when needed.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/08/2006
Date Fixed:
10/18/2006

09/07/2006 - Hazardous Area

09/07/2006 - Hazardous Area
Type:
Fire Safety
Category:
Hazardous Area
Issue:
construction that can resist fire for one hour or an approved fire extinguishing system.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/07/2006
Date Fixed:
10/18/2006

09/07/2006 - Corridor Walls and Doors

09/07/2006 - Corridor Walls and Doors
Type:
Fire Safety
Category:
Corridor Walls and Doors
Issue:
corridor and hallway doors that block smoke.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/07/2006
Date Fixed:
10/18/2006

06/09/2005 - Environmental

06/09/2005 - Environmental
Type:
Health
Category:
Environmental
Issue:
Have a program to keep infection from spreading.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/09/2005
Date Fixed:
07/21/2005

06/09/2005 - Environmental

06/09/2005 - Environmental
Type:
Health
Category:
Environmental
Issue:
Get rid of garbage properly.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Potential for minimal harm
Date Found:
06/09/2005
Date Fixed:
07/21/2005

06/09/2005 - Nutrition and Dietary

06/09/2005 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Store, cook, and give out food in a safe and clean way.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/09/2005
Date Fixed:
07/21/2005

06/09/2005 - Environmental

06/09/2005 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/09/2005
Date Fixed:
07/21/2005

06/09/2005 - Quality Care

06/09/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/09/2005
Date Fixed:
07/21/2005

06/09/2005 - Quality Care

06/09/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/09/2005
Date Fixed:
07/21/2005

06/09/2005 - Quality Care

06/09/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/09/2005
Date Fixed:
07/21/2005

06/09/2005 - Quality Care

06/09/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that follow each resident's written care plan.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/09/2005
Date Fixed:
07/21/2005

06/07/2005 - Building Service Equipment

06/07/2005 - Building Service Equipment
Type:
Fire Safety
Category:
Building Service Equipment
Issue:
properly protected cooking facilities.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/07/2005
Date Fixed:
07/19/2005

06/07/2005 - Smoking Regulations

06/07/2005 - Smoking Regulations
Type:
Fire Safety
Category:
Smoking Regulations
Issue:
posted "No-smoking" signs in areas where smoking is not permitted or did not provide ashtrays where smoking was allowed.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/07/2005
Date Fixed:
07/19/2005

06/07/2005 - Electrical

06/07/2005 - Electrical
Type:
Fire Safety
Category:
Electrical
Issue:
weekly inspections and monthly testing of generators.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/07/2005
Date Fixed:
07/19/2005

06/07/2005 - Medical Gases and Anesthetizing Areas

06/07/2005 - Medical Gases and Anesthetizing Areas
Type:
Fire Safety
Category:
Medical Gases and Anesthetizing Areas
Issue:
proper fire barriers, ventilation and signs for the transport of oxygen.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/07/2005
Date Fixed:
07/19/2005

06/07/2005 - Miscellaneous

06/07/2005 - Miscellaneous
Type:
Fire Safety
Category:
Miscellaneous
Issue:
fire safety features required by current fire safety codes.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/07/2005
Date Fixed:
07/19/2005

06/07/2005 - Automatic Sprinkler Systems

06/07/2005 - Automatic Sprinkler Systems
Type:
Fire Safety
Category:
Automatic Sprinkler Systems
Issue:
automatic sprinkler systems that have been maintained in working order.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/07/2005
Date Fixed:
07/19/2005

06/07/2005 - Exits and Egress

06/07/2005 - Exits and Egress
Type:
Fire Safety
Category:
Exits and Egress
Issue:
exit stairways and towers that are smoke proof.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/07/2005
Date Fixed:
07/14/2005

06/07/2005 - Hazardous Area

06/07/2005 - Hazardous Area
Type:
Fire Safety
Category:
Hazardous Area
Issue:
construction that can resist fire for one hour or an approved fire extinguishing system.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/07/2005
Date Fixed:
08/05/2005

06/07/2005 - Smoke Compartmentation and Control

06/07/2005 - Smoke Compartmentation and Control
Type:
Fire Safety
Category:
Smoke Compartmentation and Control
Issue:
walls or barriers that prevent smoke from passing through and would resist fire for at least one hour.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/07/2005
Date Fixed:
07/08/2005

06/07/2005 - Emergency Plans and Fire Drills

06/07/2005 - Emergency Plans and Fire Drills
Type:
Fire Safety
Category:
Emergency Plans and Fire Drills
Issue:
record of quarterly fire drills for each shift under varying conditions.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/07/2005
Date Fixed:
07/19/2005

06/07/2005 - Illumination and Emergency Power

06/07/2005 - Illumination and Emergency Power
Type:
Fire Safety
Category:
Illumination and Emergency Power
Issue:
emergency lighting that can last at least 1 1/2 hours.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/07/2005
Date Fixed:
07/06/2005

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Crystal Care Center Review
Overall:
Full StarFull StarFull StarEmpty StarEmpty Star
Care:
Full StarFull StarFull StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarFull StarFull Star
Promptness:
Full StarFull StarFull StarFull StarFull Star
Insurance:
Medicare
Details:

Top 2that are running the place are horrible & fake. They lied to us, they only care about looking good, & making $$. Surprised VOA would hire people like this. Totally conflicts w/ their mission statement

Member:
Date:

A Review by Anonymous

Crystal Care Center Review
Overall:
Full StarFull StarFull StarFull StarFull Star
Care:
Full StarFull StarFull StarFull StarFull Star
Staff:
Full StarFull StarFull StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarFull StarFull Star
Promptness:
Full StarFull StarFull StarFull StarEmpty Star
Insurance:
Medicaid / Medi-Cal
Details:

Our develomentally disabled daughter was treated in this facility for aspiration pneumonia after one month of hospital care which did not improve her problem. She was given excellent care and rehabilitation services. She also had a urinary infection from the past hospitalization which was cured in this facility. Staff was very coopertive and caring.

Member:
Date:

Discussions

 (Details have not been substantiated)
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Supplemental

Last Modified

Monday, July 21, 2008 2:44 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Crystal Care Center. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

We appreciate any verifiable updates or additional information you may have on this provider.

Nearby Nursing Homes

  1. Nursing Home
    Robbinsdale Rehab & Care Center
    Located 1.01 miles away in Robbinsdale at 3130 Grimes Avenue North.
  2. Nursing Home
    Colonial Acres Health Care Center
    Located 1.41 miles away in Golden Valley at 5825 Street Croix Avenue.
  3. Nursing Home
    Courage Residence
    Located 1.56 miles away in Golden Valley at 3915 Golden Valley Road.
  4. Nursing Home
    Bayshore Health Center
    Located 1.57 miles away in Duluth at 1601 Street Louis Avenue.
  5. Nursing Home
    Good Samaritan Society Ambassador
    Located 1.76 miles away in New Hope at 8100 Medicine Lake Road.
Note: There are a total of 94 homes within 25 miles of this provider.

Newest Reviews

Crystal at a Glance

Crystal has a total population of 22,698, of which 5,091 are children under the age of 18 and 3,204 are seniors 65 and older. The median age is 37.0.

Total Population:
22,698
Median Age:
37.0
Males:
11,193 (49.3%)
Female:
11,505 (50.7%)
Children (0-17):
5,091 (22.4%)
Adults (18-64):
14,403 (63.5%)
Seniors (65+):
3,204 (14.1%)
Age Breakdown:
Breakdown of age groups in Crystal
Married:
10,152 (44.7%)
Divorced:
2,125 (9.4%)
Marriage Breakdown:
Breakdown of marriage in Crystal
Hispanic Ethnicity:
570 (2.51%)
White:
20,052 (88.34%)
African American:
953 (4.20%)
Asian:
780 (3.44%)
Pacific Islander:
4 (0.02%)
Indian:
133 (0.59%)
Other:
234 (1.03%)
Two or More:
542 (2.39%)
Racial Breakdown:
Breakdown of race in Crystal

Health

The average number of disabilities per resident is 0.26, which does not include institutionalized individuals.

Disabilities:
0.26 (Per Capita)
Dialysis Centers:
0
Doctors:
0
Home Agencies:
0
Hospitals:
0
Nursing Homes:
1
Medical Suppliers:
5
Rehab Centers:
1

Wealth

The median family income is $54,738 while the median household income is $48,736. Roughly 4.35% of the population live in poverty.

Family Income:
$54,738
Household Income:
$48,736
In Poverty:
4.35%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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