The Heritage at Town Center

Detailed report on the nursing home located in Harrisburg, North Carolina (NC).

The Heritage at Town Center is a small, for-profit, nursing home with 70 beds based at 6300 Roberta Road in Harrisburg, NC. The facility has 61 residents indicating 87% of its beds are occupied, which is about average within this state. The provider participates in the medicare & medicaid programs and provides resident & family counseling services. The home is not located in a hospital or continuing care retirement community and is fully sprinklered. A total of 122 Medicare patients were given 4,595 days of non-swing bed care and services in 2006, and the provider was reimbursed $1,244,804 by Medicare. 66 Medicare patients were given outpatient care and services by this provider in 2006. The provider was reimbursed $23,586 by Medicare for these services.

On a state level, the number of registered nurse hours per resident per day is much lower than average. Certified nursing assistant hours per resident per day is average. The number of licensed practical or vocational nurse hours per resident per day is average. Licensed staff hours per resident per day is average.

When compared to other nursing homes in the state, it is more likely for high-risk long-stay residents to have pressure sores, long-stay residents to be more depressed or anxious, long-stay residents to have a urinary tract infection, long-stay residents to lose too much weight, short-stay residents to have delirium, and short-stay residents to have pressure sores at The Heritage at Town Center.

When compared to other nursing homes in the state, it is less likely for long-stay residents to need help with daily activities to increase, long-stay residents to be physically restrained, long-stay residents to have catheter inserted and left, and short-stay residents to have moderate to severe pain.

Overall Rating

Not Yet Rated
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Ownership Type

For-Profit - Corporation

Multiple Ownership

Yes

Address

6300 Roberta Road
Harrisburg, NC 28075

Phone Number

(704) 455-5553

Geographic Coordinates

35.329423, -80.647268
* The accuracy of these coordinates is at a address level.

Programs Accepted

Medicare & Medicaid

Counseling Available

Resident & Family

Sprinkler System

The amount of the facility that is sprinklered. All fire code regulations at different locations must be met.

Fully Sprinklered
Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate

Beds

The total number of beds the facility operates. Each resident is assigned to a single bed.

This Provider This Provider
70
Cabarrus County Average
91
North Carolina Average
103
United States Average
106

Beds Occupied

The percentage of total beds that are occupied by residents.

This Provider This Provider
87.00%
Cabarrus County
82.00%
North Carolina
86.71%
United States
84.18%

Residents

The total number of residents residing at the facility.

This Provider This Provider
61
Cabarrus County Average
83
North Carolina Average
90
United States Average
90

Located in a Hospital

Status

Indicates whether the facility is located within a hospital.

This Provider This Provider
No
Cabarrus County
0 (0.00%)
North Carolina
37 (8.77%)
United States
1,271 (8.03%)

Located in a CCRC

Status

Indicates whether the facility is located within a continuing care retirement community.

This Provider This Provider
No
Cabarrus County
1 (12.50%)
North Carolina
37 (8.77%)
United States
1,255 (7.93%)

Recent Surveys

  • 09/12/2007 - Fire Safety Survey
  • 08/02/2007 - Health Survey
  • 01/26/2007 - Fire Safety Survey
  • 11/30/2006 - Health Survey
  • 12/08/2005 - Fire Safety Survey
  • 10/05/2005 - Health Survey

Staff

Charts

RN Hours Per Resident

The average number of registered nurse hours per resident per day.

This Provider
0.45
Cabarrus County Average
0.44
North Carolina Average
0.68
United States Average
0.64

CNA Hours Per Resident

The average number of certified nursing assistant hours per resident per day.

This Provider This Provider
2.12
Cabarrus County Average
2.22
North Carolina Average
2.34
United States Average
2.34

LPNLVN Hours Per Resident

The average number of licensed practical or vocational nurse hours per resident per day.

This Provider This Provider
0.97
Cabarrus County Average
0.87
North Carolina Average
0.86
United States Average
0.79

Licensed Staff Hours Per Resident

The average number of licensed staff hours per resident per day.

This Provider This Provider
1.42
Cabarrus County Average
1.31
North Carolina Average
1.54
United States Average
1.43

Quality Measures

Charts

Long-Stay Residents Given Influenza Vaccination

The percentage of long-stay residents given influenza vaccination during the flu season.

This Provider This Provider
89.00%
Cabarrus County
85.29%
North Carolina
85.33%
United States
86.01%

Long-Stay Residents Whose Need for Help With Daily Activities Has Increased

The percentage of long-stay residents whose need for help with daily activities has increased.

This Provider This Provider
17.00%
Cabarrus County
24.67%
North Carolina
25.13%
United States
16.08%

High-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of high-risk long-stay residents who have pressure sores.

This Provider This Provider
15.00%
Cabarrus County
12.00%
North Carolina
12.45%
United States
12.83%

Long-Stay Residents Who Were Physically Restrained

The percentage of long-stay residents who were physically restrained.

This Provider This Provider
0.00%
Cabarrus County
7.71%
North Carolina
7.69%
United States
5.63%

Low-Risk Long-Stay Residents Who Lose Control of Their Bowels

The percentage of low-risk long-stay residents who lose control of their bowels or bladder.

This Provider This Provider
63.00%
Cabarrus County
65.50%
North Carolina
55.09%
United States
48.78%

Long-Stay Residents Who Spend Most of Their Time in Bed

The percentage of long-stay residents who spend most of their time in bed or in a chair.

This Provider This Provider
7.00%
Cabarrus County
9.00%
North Carolina
8.74%
United States
4.39%

Long-Stay Residents With a Urinary Tract Infection

The percentage of long-stay residents with a urinary tract infection.

This Provider This Provider
16.00%
Cabarrus County
14.29%
North Carolina
10.67%
United States
8.83%

Short-Stay Residents Given Influenza Vaccination

The percentage of short-stay residents given influenza vaccination during the flu season.

This Provider This Provider
75.00%
Cabarrus County
66.43%
North Carolina
69.54%
United States
72.85%

Short-Stay Residents With Delirium

The percentage of short-stay residents with delirium.

This Provider This Provider
4.00%
Cabarrus County
2.43%
North Carolina
1.83%
United States
2.12%

Short-Stay Residents With Pressure Sores

The percentage of short-stay residents with pressure sores.

This Provider This Provider
21.00%
Cabarrus County
15.29%
North Carolina
15.39%
United States
17.46%

Long-Stay Residents Given Pneumococcal Vaccination

The percentage of long-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
84.00%
Cabarrus County
63.71%
North Carolina
73.74%
United States
79.81%

Long-Stay Residents Who Have Moderate to Severe Pain

The percentage of long-stay residents who have moderate to severe pain.

This Provider This Provider
4.00%
Cabarrus County
3.57%
North Carolina
3.70%
United States
4.53%

Low-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of low-risk long-stay residents who have pressure sores.

Note:

Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.

Long-Stay Residents Who are More Depressed or Anxious

The percentage of long-stay residents who are more depressed or anxious.

This Provider This Provider
33.00%
Cabarrus County
15.57%
North Carolina
16.48%
United States
14.45%

Long-Stay Residents Who Have Catheter Inserted and Left

The percentage of long-stay residents who have/had a catheter inserted and left in their bladder.

This Provider This Provider
0.00%
Cabarrus County
3.86%
North Carolina
4.65%
United States
5.89%

Long-Stay Residents Whose Ability to Move Around Their Room Got Worse

The percentage of long-stay residents whose ability to move about in and around their room got worse.

This Provider This Provider
18.00%
Cabarrus County
13.17%
North Carolina
15.88%
United States
13.04%

Long-Stay Residents Who Lose Too Much Weight

The percentage of long-stay residents who lose too much weight.

This Provider This Provider
14.00%
Cabarrus County
11.83%
North Carolina
10.93%
United States
9.09%

Short-Stay Residents Given Pneumococcal Vaccination

The percentage of short-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
75.00%
Cabarrus County
59.00%
North Carolina
67.95%
United States
73.02%

Short-Stay Residents Who Had Moderate to Severe Pain

The percentage of short-stay residents who had moderate to severe pain.

This Provider This Provider
14.00%
Cabarrus County
17.71%
North Carolina
17.87%
United States
20.65%

Treatment Figures

Charts

Non-Swing Bed Patients

The number of non-swing bed patients treated by this provider that were covered by Medicare Part A in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
122
Cabarrus County Average
186
North Carolina Average
139
United States Average
133

Non-Swing Bed Patient Discharges

The number of non-swing bed patient discharges made by this provider that were covered by Medicare Part A in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
103
Cabarrus County Average
178
North Carolina Average
115
United States Average
124

Non-Swing Bed Utilization Days

The number of days of non-swing bed care that are chargeable to Medicare Part A facility utilization by this provider in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
4,595
Cabarrus County Average
7,034
North Carolina Average
4,920
United States Average
4,470

Outpatients

The number of outpatients treated by this provider that were covered by Medicare Part B in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
66
Cabarrus County Average
92
North Carolina Average
363
United States Average
301

Financials

Charts

Medicare Non-Swing Bed Payments

The total non-swing bed associated Medicare Part A payments made to this provider in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$1,244,804
Cabarrus County Average
$2,161,980
North Carolina Average
$1,307,606
United States Average
$1,318,701

Medicare Payments Per Non-Swing Bed Utilization Day

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed utilization day in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$271
Cabarrus County Average
$307
North Carolina Average
$266
United States Average
$295

Medicare Outpatient Payments

The total outpatient associated Medicare Part B payments made to this provider in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$23,586
Cabarrus County Average
$120,616
North Carolina Average
$298,472
United States Average
$266,523

Medicare Payments Per Non-Swing Bed Patient

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$10,203
Cabarrus County Average
$11,639
North Carolina Average
$9,438
United States Average
$9,943

Medicare Payments Per Non-Swing Bed Patient Discharge

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient discharge in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$12,085
Cabarrus County Average
$12,146
North Carolina Average
$11,347
United States Average
$10,652

Medicare Payments Per Outpatient

The average Medicare payments made to this provider per Medicare Part B covered outpatient in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$357
Cabarrus County Average
$1,313
North Carolina Average
$821
United States Average
$885

Deficiencies

09/12/2007 - Fire Alarm Systems

09/12/2007 - Fire Alarm Systems
Type:
Fire Safety
Category:
Fire Alarm Systems
Issue:
a fire alarm system that can be heard throughout the facility.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/12/2007
Date Fixed:
10/19/2007

08/02/2007 - Resident Rights

08/02/2007 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Listen to the resident or family groups or act on their complaints or suggestions.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/02/2007
Date Fixed:
08/30/2007

08/02/2007 - Pharmacy Service

08/02/2007 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Make sure that residents are safe from serious medication errors.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/02/2007
Date Fixed:
08/30/2007

08/02/2007 - Pharmacy Service

08/02/2007 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/02/2007
Date Fixed:
08/30/2007

01/26/2007 - Smoking Regulations

01/26/2007 - Smoking Regulations
Type:
Fire Safety
Category:
Smoking Regulations
Issue:
posted "No-smoking" signs in areas where smoking is not permitted or did not provide ashtrays where smoking was allowed.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
01/26/2007
Date Fixed:
03/01/2007

01/26/2007 - Corridor Walls and Doors

01/26/2007 - Corridor Walls and Doors
Type:
Fire Safety
Category:
Corridor Walls and Doors
Issue:
corridor and hallway doors that block smoke.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
01/26/2007
Date Fixed:
03/01/2007

01/26/2007 - Hazardous Area

01/26/2007 - Hazardous Area
Type:
Fire Safety
Category:
Hazardous Area
Issue:
construction that can resist fire for one hour or an approved fire extinguishing system.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
01/26/2007
Date Fixed:
03/01/2007

01/26/2007 - Fire Alarm Systems

01/26/2007 - Fire Alarm Systems
Type:
Fire Safety
Category:
Fire Alarm Systems
Issue:
a fire alarm system that can be heard throughout the facility.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
01/26/2007
Date Fixed:
03/01/2007

01/26/2007 - Furnishings and Decorations

01/26/2007 - Furnishings and Decorations
Type:
Fire Safety
Category:
Furnishings and Decorations
Issue:
exits that are free from obstructions and can be used at all times.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
01/26/2007
Date Fixed:
03/01/2007

01/26/2007 - Miscellaneous

01/26/2007 - Miscellaneous
Type:
Fire Safety
Category:
Miscellaneous
Issue:
fire safety features required by current fire safety codes.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
01/26/2007
Date Fixed:
03/01/2007

01/26/2007 - Electrical

01/26/2007 - Electrical
Type:
Fire Safety
Category:
Electrical
Issue:
properly installed electrical wiring and equipment.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
01/26/2007
Date Fixed:
03/01/2007

11/30/2006 - Quality Care

11/30/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Provide activities to meet the needs of each resident.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/30/2006
Date Fixed:
01/14/2007

11/30/2006 - Administration

11/30/2006 - Administration
Type:
Health
Category:
Administration
Issue:
post nurse staffing information.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Potential for minimal harm
Date Found:
11/30/2006
Date Fixed:
01/14/2007

10/05/2005 - Pharmacy Service

10/05/2005 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
10/05/2005
Date Fixed:
12/13/2005

10/05/2005 - Resident Assessment

10/05/2005 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Keep assessments completed in the preceding 15 months in the resident's active record.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
10/05/2005
Date Fixed:
11/22/2005

10/05/2005 - Resident Assessment

10/05/2005 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
10/05/2005
Date Fixed:
11/22/2005

10/05/2005 - Resident Assessment

10/05/2005 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Make a complete assessment that covers all questions for areas that are listed in official regulations.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
10/05/2005
Date Fixed:
11/22/2005

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Discussions

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Supplemental

Last Modified

Monday, July 21, 2008 2:45 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with The Heritage at Town Center. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

We appreciate any verifiable updates or additional information you may have on this provider.

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Note: There are a total of 29 homes within 25 miles of this provider.

Newest Reviews

Harrisburg at a Glance

Harrisburg has a total population of 4,493, of which 1,260 are children under the age of 18 and 429 are seniors 65 and older. The median age is 38.1.

Total Population:
4,493
Median Age:
38.1
Males:
2,223 (49.5%)
Female:
2,270 (50.5%)
Children (0-17):
1,260 (28.0%)
Adults (18-64):
2,804 (62.4%)
Seniors (65+):
429 (9.5%)
Age Breakdown:
Breakdown of age groups in Harrisburg
Married:
2,417 (53.8%)
Divorced:
245 (5.5%)
Marriage Breakdown:
Breakdown of marriage in Harrisburg
Hispanic Ethnicity:
37 (0.82%)
White:
4,257 (94.75%)
African American:
145 (3.23%)
Asian:
42 (0.93%)
Pacific Islander:
0 (0.00%)
Indian:
19 (0.42%)
Other:
10 (0.22%)
Two or More:
20 (0.45%)
Racial Breakdown:
Breakdown of race in Harrisburg

Health

The average number of disabilities per resident is 0.19, which does not include institutionalized individuals.

Disabilities:
0.19 (Per Capita)
Dialysis Centers:
0
Doctors:
26
Home Agencies:
0
Hospitals:
0
Nursing Homes:
1
Medical Suppliers:
5
Rehab Centers:
0

Wealth

The median family income is $73,182 while the median household income is $65,086. Roughly 1.47% of the population live in poverty.

Family Income:
$73,182
Household Income:
$65,086
In Poverty:
1.47%

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