Andover Village Retirement Community

Detailed report on the nursing home located in Andover, Ohio (OH).

Andover Village Retirement Community is a large, for-profit, nursing home with 200 beds based at 486 S Main Street in Andover, OH. The facility has 183 residents indicating 92% of its beds are occupied, which is about average within this state. The provider participates in the medicare & medicaid programs and provides resident counseling services. The home is not located in a hospital or continuing care retirement community and is fully sprinklered. A total of 120 Medicare patients were given 4,953 days of non-swing bed care and services in 2006, and the provider was reimbursed $1,374,902 by Medicare. 126 Medicare patients were given outpatient care and services by this provider in 2006. The provider was reimbursed $211,865 by Medicare for these services.

On a state level, the number of registered nurse hours per resident per day is much lower than average. Certified nursing assistant hours per resident per day is higher than average. The number of licensed practical or vocational nurse hours per resident per day is average. Licensed staff hours per resident per day is average.

When compared to other nursing homes in the state, it is more likely for long-stay residents to have moderate to severe pain, high-risk long-stay residents to have pressure sores, low-risk long-stay residents to have pressure sores, long-stay residents to have catheter inserted and left, long-stay residents to spend most of their time in bed, short-stay residents to have delirium, and short-stay residents to have moderate to severe pain at Andover Village Retirement Community.

When compared to other nursing homes in the state, it is less likely for long-stay residents to be given a pneumococcal vaccination, long-stay residents to need help with daily activities to increase, long-stay residents to be physically restrained, low-risk long-stay residents to lose control of their bowels, long-stay residents to have their ability to move around their room get worse, short-stay residents to be given a influenza vaccination, and short-stay residents to be given a pneumococcal vaccination.

Overall Rating

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Rated 2.00 out of 5 from 1 User Review
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Quality of Care Rating

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Rated 3.00 out of 5 on this user rated measure.

Staff Rating

Full StarFull StarFull StarFull StarFull Star
Rated 5.00 out of 5 on this user rated measure.

Facility Rating

Full StarFull StarFull StarEmpty StarEmpty Star
Rated 3.00 out of 5 on this user rated measure.

Promptness Rating

Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Rated 1.00 out of 5 on this user rated measure.

Ownership Type

For-Profit - Corporation

Multiple Ownership

No

Address

486 S Main Street
Andover, OH 44003

Phone Number

(440) 293-5416

Geographic Coordinates

41.600227, -80.571239
* The accuracy of these coordinates is at a address level.

Programs Accepted

Medicare & Medicaid

Counseling Available

Resident

Sprinkler System

The amount of the facility that is sprinklered. All fire code regulations at different locations must be met.

Fully Sprinklered
Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate

Beds

The total number of beds the facility operates. Each resident is assigned to a single bed.

This Provider This Provider
200
Ashtabula County Average
104
Ohio Average
97
United States Average
106

Beds Occupied

The percentage of total beds that are occupied by residents.

This Provider This Provider
92.00%
Ashtabula County
84.00%
Ohio
86.88%
United States
84.18%

Residents

The total number of residents residing at the facility.

This Provider This Provider
183
Ashtabula County Average
89
Ohio Average
85
United States Average
90

Located in a Hospital

Status

Indicates whether the facility is located within a hospital.

This Provider This Provider
No
Ashtabula County
1 (8.33%)
Ohio
41 (4.28%)
United States
1,271 (8.03%)

Located in a CCRC

Status

Indicates whether the facility is located within a continuing care retirement community.

This Provider This Provider
No
Ashtabula County
2 (16.67%)
Ohio
118 (12.32%)
United States
1,255 (7.93%)

Recent Surveys

  • 12/20/2006 - Health Survey
  • 12/20/2006 - Fire Safety Survey
  • 01/05/2006 - Health Survey
  • 01/04/2006 - Fire Safety Survey
  • 11/18/2004 - Health Survey
  • 11/18/2004 - Fire Safety Survey

Staff

Charts

RN Hours Per Resident

The average number of registered nurse hours per resident per day.

This Provider
0.46
Ashtabula County Average
0.66
Ohio Average
0.68
United States Average
0.64

CNA Hours Per Resident

The average number of certified nursing assistant hours per resident per day.

This Provider This Provider
2.73
Ashtabula County Average
1.98
Ohio Average
2.30
United States Average
2.34

LPNLVN Hours Per Resident

The average number of licensed practical or vocational nurse hours per resident per day.

This Provider This Provider
1.02
Ashtabula County Average
1.09
Ohio Average
0.92
United States Average
0.79

Licensed Staff Hours Per Resident

The average number of licensed staff hours per resident per day.

This Provider This Provider
1.48
Ashtabula County Average
1.75
Ohio Average
1.61
United States Average
1.43

Quality Measures

Charts

Long-Stay Residents Given Influenza Vaccination

The percentage of long-stay residents given influenza vaccination during the flu season.

This Provider This Provider
76.00%
Ashtabula County
87.38%
Ohio
82.18%
United States
86.01%

Long-Stay Residents Whose Need for Help With Daily Activities Has Increased

The percentage of long-stay residents whose need for help with daily activities has increased.

This Provider This Provider
4.00%
Ashtabula County
13.78%
Ohio
14.51%
United States
16.08%

High-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of high-risk long-stay residents who have pressure sores.

This Provider This Provider
17.00%
Ashtabula County
14.25%
Ohio
12.47%
United States
12.83%

Long-Stay Residents Who Were Physically Restrained

The percentage of long-stay residents who were physically restrained.

This Provider This Provider
3.00%
Ashtabula County
4.56%
Ohio
5.64%
United States
5.63%

Low-Risk Long-Stay Residents Who Lose Control of Their Bowels

The percentage of low-risk long-stay residents who lose control of their bowels or bladder.

This Provider This Provider
31.00%
Ashtabula County
29.75%
Ohio
43.92%
United States
48.78%

Long-Stay Residents Who Spend Most of Their Time in Bed

The percentage of long-stay residents who spend most of their time in bed or in a chair.

This Provider This Provider
6.00%
Ashtabula County
3.56%
Ohio
4.50%
United States
4.39%

Long-Stay Residents With a Urinary Tract Infection

The percentage of long-stay residents with a urinary tract infection.

This Provider This Provider
9.00%
Ashtabula County
11.67%
Ohio
10.48%
United States
8.83%

Short-Stay Residents Given Influenza Vaccination

The percentage of short-stay residents given influenza vaccination during the flu season.

This Provider This Provider
27.00%
Ashtabula County
75.25%
Ohio
66.09%
United States
72.85%

Short-Stay Residents With Delirium

The percentage of short-stay residents with delirium.

This Provider This Provider
11.00%
Ashtabula County
2.50%
Ohio
2.34%
United States
2.12%

Short-Stay Residents With Pressure Sores

The percentage of short-stay residents with pressure sores.

Note:

Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.

Long-Stay Residents Given Pneumococcal Vaccination

The percentage of long-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
44.00%
Ashtabula County
72.22%
Ohio
70.73%
United States
79.81%

Long-Stay Residents Who Have Moderate to Severe Pain

The percentage of long-stay residents who have moderate to severe pain.

This Provider This Provider
20.00%
Ashtabula County
11.11%
Ohio
7.17%
United States
4.53%

Low-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of low-risk long-stay residents who have pressure sores.

This Provider This Provider
5.00%
Ashtabula County
2.40%
Ohio
2.02%
United States
2.33%

Long-Stay Residents Who are More Depressed or Anxious

The percentage of long-stay residents who are more depressed or anxious.

This Provider This Provider
16.00%
Ashtabula County
23.00%
Ohio
19.56%
United States
14.45%

Long-Stay Residents Who Have Catheter Inserted and Left

The percentage of long-stay residents who have/had a catheter inserted and left in their bladder.

This Provider This Provider
10.00%
Ashtabula County
8.78%
Ohio
7.20%
United States
5.89%

Long-Stay Residents Whose Ability to Move Around Their Room Got Worse

The percentage of long-stay residents whose ability to move about in and around their room got worse.

This Provider This Provider
2.00%
Ashtabula County
7.75%
Ohio
12.36%
United States
13.04%

Long-Stay Residents Who Lose Too Much Weight

The percentage of long-stay residents who lose too much weight.

This Provider This Provider
8.00%
Ashtabula County
8.56%
Ohio
8.83%
United States
9.09%

Short-Stay Residents Given Pneumococcal Vaccination

The percentage of short-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
33.00%
Ashtabula County
74.30%
Ohio
67.20%
United States
73.02%

Short-Stay Residents Who Had Moderate to Severe Pain

The percentage of short-stay residents who had moderate to severe pain.

This Provider This Provider
39.00%
Ashtabula County
34.00%
Ohio
24.85%
United States
20.65%

Treatment Figures

Charts

Non-Swing Bed Patients

The number of non-swing bed patients treated by this provider that were covered by Medicare Part A in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
120
Ashtabula County Average
103
Ohio Average
125
United States Average
133

Non-Swing Bed Patient Discharges

The number of non-swing bed patient discharges made by this provider that were covered by Medicare Part A in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
130
Ashtabula County Average
120
Ohio Average
118
United States Average
124

Non-Swing Bed Utilization Days

The number of days of non-swing bed care that are chargeable to Medicare Part A facility utilization by this provider in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
4,953
Ashtabula County Average
3,430
Ohio Average
4,184
United States Average
4,470

Outpatients

The number of outpatients treated by this provider that were covered by Medicare Part B in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
126
Ashtabula County Average
1,037
Ohio Average
251
United States Average
301

Financials

Charts

Medicare Non-Swing Bed Payments

The total non-swing bed associated Medicare Part A payments made to this provider in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$1,374,902
Ashtabula County Average
$932,133
Ohio Average
$1,209,176
United States Average
$1,318,701

Medicare Payments Per Non-Swing Bed Utilization Day

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed utilization day in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$278
Ashtabula County Average
$272
Ohio Average
$289
United States Average
$295

Medicare Outpatient Payments

The total outpatient associated Medicare Part B payments made to this provider in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$211,865
Ashtabula County Average
$944,679
Ohio Average
$215,580
United States Average
$266,523

Medicare Payments Per Non-Swing Bed Patient

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$11,458
Ashtabula County Average
$9,028
Ohio Average
$9,637
United States Average
$9,943

Medicare Payments Per Non-Swing Bed Patient Discharge

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient discharge in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$10,576
Ashtabula County Average
$7,779
Ohio Average
$10,233
United States Average
$10,652

Medicare Payments Per Outpatient

The average Medicare payments made to this provider per Medicare Part B covered outpatient in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$1,681
Ashtabula County Average
$911
Ohio Average
$859
United States Average
$885

Deficiencies

10/03/2007 - Mistreatment

10/03/2007 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
10/03/2007
Date Fixed:
11/22/2007

10/03/2007 - Environmental

10/03/2007 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
10/03/2007
Date Fixed:
11/22/2007

05/08/2007 - Environmental

05/08/2007 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that staff members wash their hands when needed.
Found Via:
Complaint
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/08/2007
Date Fixed:
06/25/2007

05/08/2007 - Environmental

05/08/2007 - Environmental
Type:
Health
Category:
Environmental
Issue:
Provide needed housekeeping and maintenance.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/08/2007
Date Fixed:
06/25/2007

05/08/2007 - Environmental

05/08/2007 - Environmental
Type:
Health
Category:
Environmental
Issue:
Keep a resident apart from the others if the resident has an infection that can spread.
Found Via:
Complaint
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/08/2007
Date Fixed:
06/25/2007

12/20/2006 - Pharmacy Service

12/20/2006 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
12/20/2006
Date Fixed:
02/05/2007

12/20/2006 - Mistreatment

12/20/2006 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Keep each resident free from physical restraints, unless needed for medical treatment.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
12/20/2006
Date Fixed:
02/05/2007

12/20/2006 - Quality Care

12/20/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Provide social services for related medical problems to help each resident achieve the highest possible quality of life.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
12/20/2006
Date Fixed:
02/05/2007

12/20/2006 - Environmental

12/20/2006 - Environmental
Type:
Health
Category:
Environmental
Issue:
Provide needed housekeeping and maintenance.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Potential for minimal harm
Date Found:
12/20/2006
Date Fixed:
02/05/2007

12/20/2006 - Resident Assessment

12/20/2006 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
12/20/2006
Date Fixed:
02/05/2007

12/20/2006 - Resident Assessment

12/20/2006 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
12/20/2006
Date Fixed:
02/05/2007

12/20/2006 - Quality Care

12/20/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
12/20/2006
Date Fixed:
02/05/2007

12/20/2006 - Environmental

12/20/2006 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
12/20/2006
Date Fixed:
02/05/2007

12/20/2006 - Quality Care

12/20/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that each resident's nutritional needs were met.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
12/20/2006
Date Fixed:
02/05/2007

01/05/2006 - Mistreatment

01/05/2006 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Keep each resident free from physical restraints, unless needed for medical treatment.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
01/05/2006
Date Fixed:
02/24/2006

01/05/2006 - Mistreatment

01/05/2006 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Protect each resident from all abuse, physical punishment, and being separated from others.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
01/05/2006
Date Fixed:
02/24/2006

01/05/2006 - Mistreatment

01/05/2006 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
01/05/2006
Date Fixed:
02/24/2006

01/05/2006 - Mistreatment

01/05/2006 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
01/05/2006
Date Fixed:
02/24/2006

01/05/2006 - Resident Rights

01/05/2006 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Provide care in a way that keeps or builds each resident's dignity and self respect.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
01/05/2006
Date Fixed:
02/24/2006

01/05/2006 - Environmental

01/05/2006 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
01/05/2006
Date Fixed:
02/24/2006

01/05/2006 - Nutrition and Dietary

01/05/2006 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Store, cook, and give out food in a safe and clean way.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
01/05/2006
Date Fixed:
02/24/2006

01/05/2006 - Administration

01/05/2006 - Administration
Type:
Health
Category:
Administration
Issue:
Keep accurate and appropriate medical records.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
01/05/2006
Date Fixed:
02/24/2006

01/04/2006 - Electrical

01/04/2006 - Electrical
Type:
Fire Safety
Category:
Electrical
Issue:
properly installed electrical wiring and equipment.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
01/04/2006
Date Fixed:
02/24/2006

11/21/2005 - Resident Assessment

11/21/2005 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.
Found Via:
Complaint
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
11/21/2005
Date Fixed:
12/02/2005

11/18/2004 - Quality Care

11/18/2004 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Provide social services for related medical problems to help each resident achieve the highest possible quality of life.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/18/2004
Date Fixed:
01/06/2005

11/18/2004 - Administration

11/18/2004 - Administration
Type:
Health
Category:
Administration
Issue:
Hire a qualified social worker; or in homes with more than 120 beds, hire a qualified full-time social worker.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/18/2004
Date Fixed:
01/06/2005

11/18/2004 - Quality Care

11/18/2004 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/18/2004
Date Fixed:
01/06/2005

11/18/2004 - Quality Care

11/18/2004 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Provide activities to meet the needs of each resident.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/18/2004
Date Fixed:
01/06/2005

11/18/2004 - Pharmacy Service

11/18/2004 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/18/2004
Date Fixed:
01/06/2005

11/18/2004 - Environmental

11/18/2004 - Environmental
Type:
Health
Category:
Environmental
Issue:
Have a program to keep infection from spreading.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/18/2004
Date Fixed:
01/06/2005

11/18/2004 - Environmental

11/18/2004 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
11/18/2004
Date Fixed:
01/06/2005

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Andover Village Retirement Community Review
Overall:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Care:
Full StarFull StarFull StarEmpty StarEmpty Star
Staff:
Full StarFull StarFull StarFull StarFull Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Medicare
Details:

the staff is wonderful and caring and go our of their way to help each other and make sure a resident is properly cared for. However, there is not enough staff on the floor the properly take care of the residents so therfore the promptness is 1 star. The building is in need of a huge upgrade and just from the naked eye could use many repairs. As far as maintenance staff they are horrible! They are rude, unprofessional approachable and when you aske them something they act as if it's major pain...I have personally seen this numerous times.

Member:
Date:

Discussions

 (Details have not been substantiated)
No discussions have been started. Start the first discussion!

Supplemental

Last Modified

Monday, July 21, 2008 2:45 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Andover Village Retirement Community. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

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  1. Nursing Home
    Jefferson Healthcare Center
    Located 14.23 miles away in Jefferson at 222 E Beech Street.
  2. Nursing Home
    Eagle Pointe Skilled Nursing & Rehab
    Located 14.66 miles away in Orwell at 87 Staley Road.
  3. Nursing Home
    St. Paul Homes
    Located 15.15 miles away in Greenville at 339 East Jamestown Road.
  4. Nursing Home
    Concord Care Center of Cortland
    Located 17.77 miles away in Cortland at 4250 Sodom Hutchings Road.
  5. Nursing Home
    White Cliff Nursing Home
    Located 18.16 miles away in Greenville at 110 Fredonia Road.
Note: There are a total of 12 homes within 25 miles of this provider.

Newest Reviews

Andover at a Glance

Andover has a total population of 2,672, of which 625 are children under the age of 18 and 486 are seniors 65 and older. The median age is 40.9.

Total Population:
2,672
Median Age:
40.9
Males:
1,300 (48.7%)
Female:
1,372 (51.3%)
Children (0-17):
625 (23.4%)
Adults (18-64):
1,561 (58.4%)
Seniors (65+):
486 (18.2%)
Age Breakdown:
Breakdown of age groups in Andover
Married:
1,152 (43.1%)
Divorced:
298 (11.2%)
Marriage Breakdown:
Breakdown of marriage in Andover
Hispanic Ethnicity:
19 (0.71%)
White:
2,586 (96.78%)
African American:
57 (2.13%)
Asian:
5 (0.19%)
Pacific Islander:
0 (0.00%)
Indian:
4 (0.15%)
Other:
6 (0.22%)
Two or More:
14 (0.52%)
Racial Breakdown:
Breakdown of race in Andover

Health

The average number of disabilities per resident is 0.34, which does not include institutionalized individuals.

Disabilities:
0.34 (Per Capita)
Dialysis Centers:
1
Doctors:
65
Home Agencies:
0
Hospitals:
0
Nursing Homes:
1
Medical Suppliers:
3
Rehab Centers:
0

Wealth

The median family income is $45,319 while the median household income is $33,578. Roughly 11.83% of the population live in poverty.

Family Income:
$45,319
Household Income:
$33,578
In Poverty:
11.83%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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