Westminster Canterbury House

Detailed report on the nursing home located in Richmond, Virginia (VA).

Westminster Canterbury House is an average sized, non-profit, nursing home with 133 beds based at 1600 Westbrook Avenue in Richmond, VA. The facility has 127 residents indicating 95% of its beds are occupied, which is about average within this state. The provider participates in the medicare & medicaid programs and provides resident counseling services. The home is located in a continuing care retirement community and is fully sprinklered. A total of 28 Medicare patients were given 746 days of non-swing bed care and services in 2006, and the provider was reimbursed $193,176 by Medicare. 400 Medicare patients were given outpatient care and services by this provider in 2006. The provider was reimbursed $160,160 by Medicare for these services.

On a state level, the number of registered nurse hours per resident per day is much higher than average. Certified nursing assistant hours per resident per day is much higher than average. The number of licensed practical or vocational nurse hours per resident per day is higher than average. Licensed staff hours per resident per day is much higher than average.

When compared to other nursing homes in the state, it is more likely for long-stay residents to be given a pneumococcal vaccination, long-stay residents to have their ability to move around their room get worse, and long-stay residents to lose too much weight at Westminster Canterbury House.

When compared to other nursing homes in the state, it is less likely for high-risk long-stay residents to have pressure sores, low-risk long-stay residents to have pressure sores, and long-stay residents to spend most of their time in bed.

Overall Rating

Not Yet Rated
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Ownership Type

Non-Profit - Church Related

Multiple Ownership

No

Address

1600 Westbrook Avenue
Richmond, VA 23227

Phone Number

(804) 264-6495

Geographic Coordinates

37.596965, -77.461988
* The accuracy of these coordinates is at a address level.

Programs Accepted

Medicare & Medicaid

Counseling Available

Resident

Sprinkler System

The amount of the facility that is sprinklered. All fire code regulations at different locations must be met.

Fully Sprinklered
Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate

Beds

The total number of beds the facility operates. Each resident is assigned to a single bed.

This Provider This Provider
133
Richmond Average
138
Richmond City Average
136
Virginia Average
112
United States Average
106

Beds Occupied

The percentage of total beds that are occupied by residents.

This Provider This Provider
95.00%
Richmond
88.65%
Richmond City
87.58%
Virginia
89.93%
United States
84.18%

Residents

The total number of residents residing at the facility.

This Provider This Provider
127
Richmond Average
123
Richmond City Average
119
Virginia Average
102
United States Average
90

Located in a Hospital

Status

Indicates whether the facility is located within a hospital.

This Provider This Provider
No
Richmond
1 (5.88%)
Richmond City
1 (5.26%)
Virginia
20 (7.19%)
United States
1,271 (8.03%)

Located in a CCRC

Status

Indicates whether the facility is located within a continuing care retirement community.

This Provider This Provider
Yes
Richmond
2 (11.76%)
Richmond City
2 (10.53%)
Virginia
33 (11.87%)
United States
1,255 (7.93%)

Recent Surveys

  • 09/20/2006 - Fire Safety Survey
  • 09/07/2006 - Health Survey
  • 06/28/2005 - Fire Safety Survey
  • 06/24/2005 - Health Survey
  • 06/03/2004 - Health Survey
  • 06/03/2004 - Fire Safety Survey

Staff

Charts

RN Hours Per Resident

The average number of registered nurse hours per resident per day.

This Provider
0.82
Richmond Average
0.57
Richmond City Average
0.55
Virginia Average
0.58
United States Average
0.64

CNA Hours Per Resident

The average number of certified nursing assistant hours per resident per day.

This Provider This Provider
3.18
Richmond Average
2.44
Richmond City Average
2.42
Virginia Average
2.17
United States Average
2.34

LPNLVN Hours Per Resident

The average number of licensed practical or vocational nurse hours per resident per day.

This Provider This Provider
1.29
Richmond Average
1.20
Richmond City Average
1.16
Virginia Average
1.00
United States Average
0.79

Licensed Staff Hours Per Resident

The average number of licensed staff hours per resident per day.

This Provider This Provider
2.11
Richmond Average
1.77
Richmond City Average
1.70
Virginia Average
1.58
United States Average
1.43

Quality Measures

Charts

Long-Stay Residents Given Influenza Vaccination

The percentage of long-stay residents given influenza vaccination during the flu season.

This Provider This Provider
86.00%
Richmond
80.54%
Richmond City
82.47%
Virginia
84.14%
United States
86.01%

Long-Stay Residents Whose Need for Help With Daily Activities Has Increased

The percentage of long-stay residents whose need for help with daily activities has increased.

This Provider This Provider
21.00%
Richmond
16.83%
Richmond City
17.50%
Virginia
19.76%
United States
16.08%

High-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of high-risk long-stay residents who have pressure sores.

This Provider This Provider
5.00%
Richmond
15.50%
Richmond City
14.43%
Virginia
14.97%
United States
12.83%

Long-Stay Residents Who Were Physically Restrained

The percentage of long-stay residents who were physically restrained.

This Provider This Provider
3.00%
Richmond
1.33%
Richmond City
1.50%
Virginia
2.87%
United States
5.63%

Low-Risk Long-Stay Residents Who Lose Control of Their Bowels

The percentage of low-risk long-stay residents who lose control of their bowels or bladder.

This Provider This Provider
57.00%
Richmond
59.75%
Richmond City
60.57%
Virginia
56.95%
United States
48.78%

Long-Stay Residents Who Spend Most of Their Time in Bed

The percentage of long-stay residents who spend most of their time in bed or in a chair.

This Provider This Provider
4.00%
Richmond
4.75%
Richmond City
4.79%
Virginia
6.04%
United States
4.39%

Long-Stay Residents With a Urinary Tract Infection

The percentage of long-stay residents with a urinary tract infection.

This Provider This Provider
12.00%
Richmond
11.58%
Richmond City
11.86%
Virginia
11.34%
United States
8.83%

Short-Stay Residents Given Influenza Vaccination

The percentage of short-stay residents given influenza vaccination during the flu season.

Note:

Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.

Short-Stay Residents With Delirium

The percentage of short-stay residents with delirium.

Note:

Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.

Short-Stay Residents With Pressure Sores

The percentage of short-stay residents with pressure sores.

Note:

Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.

Long-Stay Residents Given Pneumococcal Vaccination

The percentage of long-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
95.00%
Richmond
56.50%
Richmond City
61.31%
Virginia
71.22%
United States
79.81%

Long-Stay Residents Who Have Moderate to Severe Pain

The percentage of long-stay residents who have moderate to severe pain.

This Provider This Provider
3.00%
Richmond
3.08%
Richmond City
2.86%
Virginia
3.66%
United States
4.53%

Low-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of low-risk long-stay residents who have pressure sores.

This Provider This Provider
0.00%
Richmond
4.11%
Richmond City
4.11%
Virginia
2.93%
United States
2.33%

Long-Stay Residents Who are More Depressed or Anxious

The percentage of long-stay residents who are more depressed or anxious.

This Provider This Provider
19.00%
Richmond
13.92%
Richmond City
16.36%
Virginia
17.84%
United States
14.45%

Long-Stay Residents Who Have Catheter Inserted and Left

The percentage of long-stay residents who have/had a catheter inserted and left in their bladder.

This Provider This Provider
6.00%
Richmond
5.83%
Richmond City
5.50%
Virginia
5.06%
United States
5.89%

Long-Stay Residents Whose Ability to Move Around Their Room Got Worse

The percentage of long-stay residents whose ability to move about in and around their room got worse.

This Provider This Provider
21.00%
Richmond
15.67%
Richmond City
16.08%
Virginia
16.00%
United States
13.04%

Long-Stay Residents Who Lose Too Much Weight

The percentage of long-stay residents who lose too much weight.

This Provider This Provider
15.00%
Richmond
12.50%
Richmond City
12.21%
Virginia
11.05%
United States
9.09%

Short-Stay Residents Given Pneumococcal Vaccination

The percentage of short-stay residents who were assessed and given pneumococcal vaccination.

Note:

Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.

Short-Stay Residents Who Had Moderate to Severe Pain

The percentage of short-stay residents who had moderate to severe pain.

Note:

Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.

Treatment Figures

Charts

Non-Swing Bed Patients

The number of non-swing bed patients treated by this provider that were covered by Medicare Part A in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
28
Richmond Average
246
Richmond City Average
223
Virginia Average
188
United States Average
133

Non-Swing Bed Patient Discharges

The number of non-swing bed patient discharges made by this provider that were covered by Medicare Part A in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
9
Richmond Average
225
Richmond City Average
202
Virginia Average
173
United States Average
124

Non-Swing Bed Utilization Days

The number of days of non-swing bed care that are chargeable to Medicare Part A facility utilization by this provider in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
746
Richmond Average
9,062
Richmond City Average
8,247
Virginia Average
6,439
United States Average
4,470

Outpatients

The number of outpatients treated by this provider that were covered by Medicare Part B in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
400
Richmond Average
135
Richmond City Average
131
Virginia Average
356
United States Average
301

Financials

Charts

Medicare Non-Swing Bed Payments

The total non-swing bed associated Medicare Part A payments made to this provider in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$193,176
Richmond Average
$2,452,884
Richmond City Average
$2,219,598
Virginia Average
$1,792,423
United States Average
$1,318,701

Medicare Payments Per Non-Swing Bed Utilization Day

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed utilization day in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$259
Richmond Average
$271
Richmond City Average
$269
Virginia Average
$278
United States Average
$295

Medicare Outpatient Payments

The total outpatient associated Medicare Part B payments made to this provider in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$160,160
Richmond Average
$125,330
Richmond City Average
$117,598
Virginia Average
$288,132
United States Average
$266,523

Medicare Payments Per Non-Swing Bed Patient

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$6,899
Richmond Average
$9,956
Richmond City Average
$9,959
Virginia Average
$9,536
United States Average
$9,943

Medicare Payments Per Non-Swing Bed Patient Discharge

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient discharge in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$21,464
Richmond Average
$10,913
Richmond City Average
$10,984
Virginia Average
$10,364
United States Average
$10,652

Medicare Payments Per Outpatient

The average Medicare payments made to this provider per Medicare Part B covered outpatient in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$400
Richmond Average
$927
Richmond City Average
$895
Virginia Average
$810
United States Average
$885

Deficiencies

09/07/2006 - Environmental

09/07/2006 - Environmental
Type:
Health
Category:
Environmental
Issue:
Get rid of garbage properly.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Potential for minimal harm
Date Found:
09/07/2006
Date Fixed:
10/20/2006

09/07/2006 - Resident Rights

09/07/2006 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Allow residents to easily see the results of the nursing home's most recent survey.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Potential for minimal harm
Date Found:
09/07/2006
Date Fixed:
10/20/2006

09/07/2006 - Resident Rights

09/07/2006 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/07/2006
Date Fixed:
10/20/2006

09/07/2006 - Nutrition and Dietary

09/07/2006 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Store, cook, and give out food in a safe and clean way.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/07/2006
Date Fixed:
10/20/2006

09/07/2006 - Quality Care

09/07/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that meet a professional standard of quality.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/07/2006
Date Fixed:
10/20/2006

09/07/2006 - Resident Assessment

09/07/2006 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/07/2006
Date Fixed:
10/20/2006

09/07/2006 - Resident Assessment

09/07/2006 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/07/2006
Date Fixed:
10/01/2006

09/07/2006 - Resident Assessment

09/07/2006 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Make a complete assessment that covers all questions for areas that are listed in official regulations.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/07/2006
Date Fixed:
10/01/2006

09/07/2006 - Resident Rights

09/07/2006 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Let residents give themselves their drugs if they are able.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/07/2006
Date Fixed:
10/20/2006

09/07/2006 - Administration

09/07/2006 - Administration
Type:
Health
Category:
Administration
Issue:
Follow all laws and professional standards.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/07/2006
Date Fixed:
10/20/2006

06/28/2005 - Electrical

06/28/2005 - Electrical
Type:
Fire Safety
Category:
Electrical
Issue:
properly installed electrical wiring and equipment.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/28/2005
Date Fixed:
09/01/2005

06/28/2005 - Smoke Compartmentation and Control

06/28/2005 - Smoke Compartmentation and Control
Type:
Fire Safety
Category:
Smoke Compartmentation and Control
Issue:
smoke barrier doors that can resist smoke for at least 20 minutes.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/28/2005
Date Fixed:
08/02/2005

06/28/2005 - Automatic Sprinkler Systems

06/28/2005 - Automatic Sprinkler Systems
Type:
Fire Safety
Category:
Automatic Sprinkler Systems
Issue:
automatic sprinkler systems that have been maintained in working order.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/28/2005
Date Fixed:
08/02/2005

06/24/2005 - Resident Rights

06/24/2005 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/24/2005
Date Fixed:
08/08/2005

06/24/2005 - Pharmacy Service

06/24/2005 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
At least once a month, have a licensed pharmacist check the drugs that each resident takes.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/24/2005
Date Fixed:
08/08/2005

06/24/2005 - Pharmacy Service

06/24/2005 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/24/2005
Date Fixed:
08/08/2005

06/24/2005 - Environmental

06/24/2005 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
06/24/2005
Date Fixed:
08/08/2005

06/24/2005 - Resident Assessment

06/24/2005 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/24/2005
Date Fixed:
08/08/2005

06/24/2005 - Resident Rights

06/24/2005 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Let residents give themselves their drugs if they are able.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/24/2005
Date Fixed:
08/08/2005

06/03/2004 - Miscellaneous

06/03/2004 - Miscellaneous
Type:
Fire Safety
Category:
Miscellaneous
Issue:
fire safety features required by current fire safety codes.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
06/03/2004

06/03/2004 - Electrical

06/03/2004 - Electrical
Type:
Fire Safety
Category:
Electrical
Issue:
properly installed electrical wiring and equipment.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
06/03/2004

06/03/2004 - Fire Alarm Systems

06/03/2004 - Fire Alarm Systems
Type:
Fire Safety
Category:
Fire Alarm Systems
Issue:
an approved installation, maintenance and testing program for fire alarm systems.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
06/03/2004

Reviews and Ratings

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Discussions

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Supplemental

Last Modified

Monday, July 21, 2008 2:46 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Westminster Canterbury House or Westminster-Canterbury House. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

We appreciate any verifiable updates or additional information you may have on this provider.

Nearby Nursing Homes

  1. Nursing Home
    Manor Care Imperial
    Located 0.51 miles away in Richmond at 1719 Bellevue Avenue.
  2. Nursing Home
    Manor Care Stratford Hall
    Located 1.48 miles away in Richmond at 2125 Hilliard Road.
  3. Nursing Home
    Childrens Hospital
    Located 1.97 miles away in Richmond at 2924 Brook Road.
  4. Nursing Home
    Glenburnie Rehab & Nursing Center
    Located 2.49 miles away in Richmond at 1901 Libbie Avenue.
  5. Nursing Home
    Heritage Hall Lexington
    Located 2.89 miles away in East Highland Park at 205 Houston Street.
Note: There are a total of 21 homes within 25 miles of this provider.

Newest Reviews

Richmond at a Glance

Richmond has a total population of 197,790, of which 43,178 are children under the age of 18 and 26,129 are seniors 65 and older. The median age is 33.9.

Total Population:
197,790
Median Age:
33.9
Males:
92,068 (46.5%)
Female:
105,722 (53.5%)
Children (0-17):
43,178 (21.8%)
Adults (18-64):
128,483 (65.0%)
Seniors (65+):
26,129 (13.2%)
Age Breakdown:
Breakdown of age groups in Richmond
Married:
62,596 (31.6%)
Divorced:
18,522 (9.4%)
Marriage Breakdown:
Breakdown of marriage in Richmond
Hispanic Ethnicity:
5,074 (2.57%)
White:
75,744 (38.30%)
African American:
113,108 (57.19%)
Asian:
2,471 (1.25%)
Pacific Islander:
157 (0.08%)
Indian:
479 (0.24%)
Other:
2,948 (1.49%)
Two or More:
2,883 (1.46%)
Racial Breakdown:
Breakdown of race in Richmond

Health

The average number of disabilities per resident is 0.40, which does not include institutionalized individuals.

Disabilities:
0.40 (Per Capita)
Dialysis Centers:
12
Doctors:
2,675
Home Agencies:
20
Hospitals:
6
Nursing Homes:
17
Medical Suppliers:
179
Rehab Centers:
12

Wealth

The median family income is $38,348 while the median household income is $31,121. Roughly 20.32% of the population live in poverty.

Family Income:
$38,348
Household Income:
$31,121
In Poverty:
20.32%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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