Heartland of Beckley

Detailed report on the nursing home located in Beckley, West Virginia (WV).

Heartland of Beckley is a large, for-profit, nursing home with 201 beds based at 100 Heartland Drive in Beckley, WV. The facility has 145 residents indicating 72% of its beds are occupied, which is below average within this state. The provider participates in the medicare & medicaid programs and provides resident counseling services. The home is not located in a hospital or continuing care retirement community and is fully sprinklered. A total of 312 Medicare patients were given 14,188 days of non-swing bed care and services in 2006, and the provider was reimbursed $3,223,702 by Medicare. 76 Medicare patients were given outpatient care and services by this provider in 2006. The provider was reimbursed $79,146 by Medicare for these services.

On a state level, the number of registered nurse hours per resident per day is much lower than average. Certified nursing assistant hours per resident per day is average. The number of licensed practical or vocational nurse hours per resident per day is much higher than average. Licensed staff hours per resident per day is average.

When compared to other nursing homes in the state, it is more likely for high-risk long-stay residents to have pressure sores, long-stay residents to spend most of their time in bed, long-stay residents to have a urinary tract infection, and long-stay residents to lose too much weight at Heartland of Beckley.

When compared to other nursing homes in the state, it is less likely for long-stay residents to be given a pneumococcal vaccination, long-stay residents to need help with daily activities to increase, long-stay residents to be physically restrained, short-stay residents to be given a influenza vaccination, short-stay residents to be given a pneumococcal vaccination, short-stay residents to have delirium, and short-stay residents to have pressure sores.

Overall Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 2.00 out of 5 from 1 User Review
Read the Reviews Read the Reviews | Review Now! Rate this Nursing Home

Quality of Care Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 2.00 out of 5 on this user rated measure.

Staff Rating

Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Rated 1.00 out of 5 on this user rated measure.

Facility Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 2.00 out of 5 on this user rated measure.

Promptness Rating

Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Rated 1.00 out of 5 on this user rated measure.

Ownership Type

For-Profit - Corporation

Multiple Ownership

Yes

Address

100 Heartland Drive
Beckley, WV 25801

Phone Number

(304) 256-1650

Geographic Coordinates

37.798661, -81.224651
* The accuracy of these coordinates is at a address level.

Programs Accepted

Medicare & Medicaid

Counseling Available

Resident

Sprinkler System

The amount of the facility that is sprinklered. All fire code regulations at different locations must be met.

Fully Sprinklered
Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate

Beds

The total number of beds the facility operates. Each resident is assigned to a single bed.

This Provider This Provider
201
Beckley Average
173
Raleigh County Average
147
West Virginia Average
83
United States Average
106

Beds Occupied

The percentage of total beds that are occupied by residents.

This Provider This Provider
72.00%
Beckley
73.33%
Raleigh County
78.25%
West Virginia
89.74%
United States
84.18%

Residents

The total number of residents residing at the facility.

This Provider This Provider
145
Beckley Average
121
Raleigh County Average
107
West Virginia Average
75
United States Average
90

Located in a Hospital

Status

Indicates whether the facility is located within a hospital.

This Provider This Provider
No
Beckley
0 (0.00%)
Raleigh County
0 (0.00%)
West Virginia
28 (21.37%)
United States
1,271 (8.03%)

Located in a CCRC

Status

Indicates whether the facility is located within a continuing care retirement community.

This Provider This Provider
No
Beckley
0 (0.00%)
Raleigh County
0 (0.00%)
West Virginia
2 (1.53%)
United States
1,255 (7.93%)

Recent Surveys

  • 06/12/2007 - Fire Safety Survey
  • 06/07/2007 - Health Survey
  • 03/30/2006 - Health Survey
  • 03/30/2006 - Fire Safety Survey
  • 07/21/2005 - Health Survey
  • 07/20/2005 - Fire Safety Survey

Staff

Charts

RN Hours Per Resident

The average number of registered nurse hours per resident per day.

This Provider
0.42
Beckley Average
0.48
Raleigh County Average
0.51
West Virginia Average
0.82
United States Average
0.64

CNA Hours Per Resident

The average number of certified nursing assistant hours per resident per day.

This Provider This Provider
2.15
Beckley Average
1.66
Raleigh County Average
1.72
West Virginia Average
2.14
United States Average
2.34

LPNLVN Hours Per Resident

The average number of licensed practical or vocational nurse hours per resident per day.

This Provider This Provider
1.36
Beckley Average
1.06
Raleigh County Average
1.03
West Virginia Average
0.92
United States Average
0.79

Licensed Staff Hours Per Resident

The average number of licensed staff hours per resident per day.

This Provider This Provider
1.78
Beckley Average
1.54
Raleigh County Average
1.54
West Virginia Average
1.75
United States Average
1.43

Quality Measures

Charts

Long-Stay Residents Given Influenza Vaccination

The percentage of long-stay residents given influenza vaccination during the flu season.

This Provider This Provider
82.00%
Beckley
88.67%
Raleigh County
90.25%
West Virginia
91.34%
United States
86.01%

Long-Stay Residents Whose Need for Help With Daily Activities Has Increased

The percentage of long-stay residents whose need for help with daily activities has increased.

This Provider This Provider
11.00%
Beckley
25.00%
Raleigh County
23.75%
West Virginia
17.86%
United States
16.08%

High-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of high-risk long-stay residents who have pressure sores.

This Provider This Provider
21.00%
Beckley
20.33%
Raleigh County
19.00%
West Virginia
13.76%
United States
12.83%

Long-Stay Residents Who Were Physically Restrained

The percentage of long-stay residents who were physically restrained.

This Provider This Provider
2.00%
Beckley
5.00%
Raleigh County
4.75%
West Virginia
3.68%
United States
5.63%

Low-Risk Long-Stay Residents Who Lose Control of Their Bowels

The percentage of low-risk long-stay residents who lose control of their bowels or bladder.

This Provider This Provider
59.00%
Beckley
59.00%
Raleigh County
55.75%
West Virginia
53.62%
United States
48.78%

Long-Stay Residents Who Spend Most of Their Time in Bed

The percentage of long-stay residents who spend most of their time in bed or in a chair.

This Provider This Provider
18.00%
Beckley
13.67%
Raleigh County
12.50%
West Virginia
6.95%
United States
4.39%

Long-Stay Residents With a Urinary Tract Infection

The percentage of long-stay residents with a urinary tract infection.

This Provider This Provider
13.00%
Beckley
15.00%
Raleigh County
14.50%
West Virginia
10.32%
United States
8.83%

Short-Stay Residents Given Influenza Vaccination

The percentage of short-stay residents given influenza vaccination during the flu season.

This Provider This Provider
47.00%
Beckley
68.00%
Raleigh County
67.33%
West Virginia
78.91%
United States
72.85%

Short-Stay Residents With Delirium

The percentage of short-stay residents with delirium.

This Provider This Provider
0.00%
Beckley
1.00%
Raleigh County
0.67%
West Virginia
1.72%
United States
2.12%

Short-Stay Residents With Pressure Sores

The percentage of short-stay residents with pressure sores.

This Provider This Provider
13.00%
Beckley
15.00%
Raleigh County
17.00%
West Virginia
20.96%
United States
17.46%

Long-Stay Residents Given Pneumococcal Vaccination

The percentage of long-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
51.00%
Beckley
75.00%
Raleigh County
80.00%
West Virginia
82.50%
United States
79.81%

Long-Stay Residents Who Have Moderate to Severe Pain

The percentage of long-stay residents who have moderate to severe pain.

This Provider This Provider
3.00%
Beckley
4.33%
Raleigh County
3.25%
West Virginia
3.54%
United States
4.53%

Low-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of low-risk long-stay residents who have pressure sores.

This Provider This Provider
3.00%
Beckley
6.67%
Raleigh County
6.67%
West Virginia
2.84%
United States
2.33%

Long-Stay Residents Who are More Depressed or Anxious

The percentage of long-stay residents who are more depressed or anxious.

This Provider This Provider
14.00%
Beckley
16.33%
Raleigh County
16.25%
West Virginia
15.25%
United States
14.45%

Long-Stay Residents Who Have Catheter Inserted and Left

The percentage of long-stay residents who have/had a catheter inserted and left in their bladder.

This Provider This Provider
8.00%
Beckley
10.67%
Raleigh County
9.00%
West Virginia
6.98%
United States
5.89%

Long-Stay Residents Whose Ability to Move Around Their Room Got Worse

The percentage of long-stay residents whose ability to move about in and around their room got worse.

This Provider This Provider
13.00%
Beckley
21.00%
Raleigh County
17.75%
West Virginia
13.52%
United States
13.04%

Long-Stay Residents Who Lose Too Much Weight

The percentage of long-stay residents who lose too much weight.

This Provider This Provider
15.00%
Beckley
12.67%
Raleigh County
18.25%
West Virginia
11.85%
United States
9.09%

Short-Stay Residents Given Pneumococcal Vaccination

The percentage of short-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
50.00%
Beckley
72.50%
Raleigh County
70.00%
West Virginia
73.82%
United States
73.02%

Short-Stay Residents Who Had Moderate to Severe Pain

The percentage of short-stay residents who had moderate to severe pain.

This Provider This Provider
16.00%
Beckley
11.50%
Raleigh County
8.33%
West Virginia
19.87%
United States
20.65%

Treatment Figures

Charts

Non-Swing Bed Patients

The number of non-swing bed patients treated by this provider that were covered by Medicare Part A in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
312
Beckley Average
251
Raleigh County Average
212
West Virginia Average
122
United States Average
133

Non-Swing Bed Patient Discharges

The number of non-swing bed patient discharges made by this provider that were covered by Medicare Part A in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
330
Beckley Average
247
Raleigh County Average
212
West Virginia Average
112
United States Average
124

Non-Swing Bed Utilization Days

The number of days of non-swing bed care that are chargeable to Medicare Part A facility utilization by this provider in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
14,188
Beckley Average
11,799
Raleigh County Average
9,843
West Virginia Average
4,209
United States Average
4,470

Outpatients

The number of outpatients treated by this provider that were covered by Medicare Part B in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
76
Beckley Average
95
Raleigh County Average
88
West Virginia Average
720
United States Average
301

Financials

Charts

Medicare Non-Swing Bed Payments

The total non-swing bed associated Medicare Part A payments made to this provider in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$3,223,702
Beckley Average
$2,571,504
Raleigh County Average
$2,237,246
West Virginia Average
$1,058,730
United States Average
$1,318,701

Medicare Payments Per Non-Swing Bed Utilization Day

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed utilization day in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$227
Beckley Average
$218
Raleigh County Average
$227
West Virginia Average
$252
United States Average
$295

Medicare Outpatient Payments

The total outpatient associated Medicare Part B payments made to this provider in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$79,146
Beckley Average
$131,199
Raleigh County Average
$141,049
West Virginia Average
$522,824
United States Average
$266,523

Medicare Payments Per Non-Swing Bed Patient

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$10,332
Beckley Average
$10,265
Raleigh County Average
$10,536
West Virginia Average
$8,653
United States Average
$9,943

Medicare Payments Per Non-Swing Bed Patient Discharge

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient discharge in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$9,769
Beckley Average
$10,411
Raleigh County Average
$10,570
West Virginia Average
$9,435
United States Average
$10,652

Medicare Payments Per Outpatient

The average Medicare payments made to this provider per Medicare Part B covered outpatient in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$1,041
Beckley Average
$1,388
Raleigh County Average
$1,597
West Virginia Average
$727
United States Average
$885

Deficiencies

10/10/2007 - Quality Care

10/10/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
10/10/2007
Date Fixed:
11/20/2007

10/10/2007 - Quality Care

10/10/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Have enough nurses to care for every resident in a way that maximizes the resident's well being.
Found Via:
Complaint
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
10/10/2007
Date Fixed:
11/20/2007

10/10/2007 - Quality Care

10/10/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that each resident's nutritional needs were met.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
10/10/2007
Date Fixed:
11/20/2007

10/10/2007 - Resident Assessment

10/10/2007 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
10/10/2007
Date Fixed:
11/20/2007

10/10/2007 - Quality Care

10/10/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
10/10/2007
Date Fixed:
11/20/2007

06/12/2007 - Electrical

06/12/2007 - Electrical
Type:
Fire Safety
Category:
Electrical
Issue:
weekly inspections and monthly testing of generators.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Potential for minimal harm
Date Found:
06/12/2007
Date Fixed:
07/30/2007

06/07/2007 - Resident Assessment

06/07/2007 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
06/07/2007
Date Fixed:
08/10/2007

06/07/2007 - Pharmacy Service

06/07/2007 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/07/2007
Date Fixed:
08/10/2007

06/07/2007 - Quality Care

06/07/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/07/2007
Date Fixed:
08/10/2007

06/07/2007 - Quality Care

06/07/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/07/2007
Date Fixed:
08/10/2007

06/07/2007 - Quality Care

06/07/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/07/2007
Date Fixed:
08/10/2007

06/07/2007 - Administration

06/07/2007 - Administration
Type:
Health
Category:
Administration
Issue:
Keep accurate and appropriate medical records.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/07/2007
Date Fixed:
06/12/2007

06/07/2007 - Administration

06/07/2007 - Administration
Type:
Health
Category:
Administration
Issue:
Give or get lab tests to meet the needs of residents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/07/2007
Date Fixed:
08/10/2007

06/07/2007 - Administration

06/07/2007 - Administration
Type:
Health
Category:
Administration
Issue:
Make sure that nurse aides show they have the skills to be able to care for residents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/07/2007
Date Fixed:
08/10/2007

06/07/2007 - Pharmacy Service

06/07/2007 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
At least once a month, have a licensed pharmacist check the drugs that each resident takes.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/07/2007
Date Fixed:
08/10/2007

06/07/2007 - Pharmacy Service

06/07/2007 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/07/2007
Date Fixed:
08/10/2007

06/07/2007 - Resident Assessment

06/07/2007 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/07/2007
Date Fixed:
08/10/2007

06/07/2007 - Resident Assessment

06/07/2007 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Make a complete assessment that covers all questions for areas that are listed in official regulations.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/07/2007
Date Fixed:
08/10/2007

06/07/2007 - Resident Rights

06/07/2007 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Properly hold, secure and manage each resident's personal money which is deposited with the nursing home.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
06/07/2007
Date Fixed:
08/10/2007

06/07/2007 - Resident Rights

06/07/2007 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Give the resident's legal representative the same rights as the resident.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/07/2007
Date Fixed:
08/10/2007

05/02/2007 - Administration

05/02/2007 - Administration
Type:
Health
Category:
Administration
Issue:
Keep accurate and appropriate medical records.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/02/2007
Date Fixed:
05/31/2007

05/02/2007 - Quality Care

05/02/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/02/2007
Date Fixed:
05/31/2007

05/02/2007 - Resident Rights

05/02/2007 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Keep each resident's personal and medical records private and confidential.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/02/2007
Date Fixed:
05/31/2007

01/17/2007 - Resident Rights

01/17/2007 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Provide care in a way that keeps or builds each resident's dignity and self respect.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
01/17/2007
Date Fixed:
03/14/2007

01/17/2007 - Administration

01/17/2007 - Administration
Type:
Health
Category:
Administration
Issue:
Quickly tell the resident's doctor the results of lab tests.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
01/17/2007
Date Fixed:
03/14/2007

01/17/2007 - Resident Assessment

01/17/2007 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
01/17/2007
Date Fixed:
03/14/2007

01/17/2007 - Quality Care

01/17/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that meet a professional standard of quality.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
01/17/2007
Date Fixed:
03/27/2007

01/17/2007 - Environmental

01/17/2007 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
01/17/2007
Date Fixed:
03/14/2007

01/17/2007 - Pharmacy Service

01/17/2007 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
01/17/2007
Date Fixed:
03/14/2007

01/17/2007 - Resident Rights

01/17/2007 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Let each resident choose a personal doctor.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
01/17/2007
Date Fixed:
03/14/2007

11/21/2006 - Mistreatment

11/21/2006 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/21/2006
Date Fixed:
11/29/2006

11/10/2006 - Administration

11/10/2006 - Administration
Type:
Health
Category:
Administration
Issue:
Keep accurate and appropriate medical records.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/10/2006
Date Fixed:
12/21/2006

11/10/2006 - Quality Care

11/10/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that meet a professional standard of quality.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/10/2006
Date Fixed:
12/21/2006

11/10/2006 - Quality Care

11/10/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/10/2006
Date Fixed:
12/21/2006

07/20/2006 - Administration

07/20/2006 - Administration
Type:
Health
Category:
Administration
Issue:
Keep accurate and appropriate medical records.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/20/2006
Date Fixed:
08/29/2006

07/20/2006 - Quality Care

07/20/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
07/20/2006
Date Fixed:
08/29/2006

03/30/2006 - Electrical

03/30/2006 - Electrical
Type:
Fire Safety
Category:
Electrical
Issue:
properly installed electrical wiring and equipment.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/30/2006
Date Fixed:
05/08/2006

03/30/2006 - Resident Rights

03/30/2006 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Properly hold, secure and manage each resident's personal money which is deposited with the nursing home.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
03/30/2006
Date Fixed:
05/09/2006

03/30/2006 - Mistreatment

03/30/2006 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/30/2006
Date Fixed:
05/09/2006

03/30/2006 - Quality Care

03/30/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Provide social services for related medical problems to help each resident achieve the highest possible quality of life.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/30/2006
Date Fixed:
05/09/2006

03/30/2006 - Resident Assessment

03/30/2006 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Do a new assessment after any major change in a resident's physical or mental health.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/30/2006
Date Fixed:
05/09/2006

03/30/2006 - Resident Assessment

03/30/2006 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/30/2006
Date Fixed:
05/09/2006

03/30/2006 - Quality Care

03/30/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that meet a professional standard of quality.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/30/2006
Date Fixed:
05/09/2006

03/30/2006 - Quality Care

03/30/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/30/2006
Date Fixed:
05/09/2006

03/30/2006 - Environmental

03/30/2006 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/30/2006
Date Fixed:
05/09/2006

03/30/2006 - Administration

03/30/2006 - Administration
Type:
Health
Category:
Administration
Issue:
Keep accurate and appropriate medical records.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/30/2006
Date Fixed:
05/09/2006

03/30/2006 - Automatic Sprinkler Systems

03/30/2006 - Automatic Sprinkler Systems
Type:
Fire Safety
Category:
Automatic Sprinkler Systems
Issue:
automatic sprinkler systems that have been maintained in working order.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/30/2006
Date Fixed:
05/08/2006

03/30/2006 - Electrical

03/30/2006 - Electrical
Type:
Fire Safety
Category:
Electrical
Issue:
weekly inspections and monthly testing of generators.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Potential for minimal harm
Date Found:
03/30/2006
Date Fixed:
05/08/2006

09/16/2005 - Resident Rights

09/16/2005 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Provide enough notice before discharging or transferring a resident.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/16/2005
Date Fixed:
11/02/2005

09/16/2005 - Quality Care

09/16/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Provide social services for related medical problems to help each resident achieve the highest possible quality of life.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/16/2005
Date Fixed:
11/02/2005

09/16/2005 - Resident Rights

09/16/2005 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Give the resident's legal representative the same rights as the resident.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
09/16/2005
Date Fixed:
11/02/2005

07/21/2005 - Administration

07/21/2005 - Administration
Type:
Health
Category:
Administration
Issue:
Give or get lab tests to meet the needs of residents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/21/2005
Date Fixed:
09/16/2005

07/21/2005 - Administration

07/21/2005 - Administration
Type:
Health
Category:
Administration
Issue:
Keep accurate and appropriate medical records.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/21/2005
Date Fixed:
09/16/2005

07/21/2005 - Environmental

07/21/2005 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is safe, easy to use, clean and comfortable.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
07/21/2005
Date Fixed:
09/16/2005

07/21/2005 - Administration

07/21/2005 - Administration
Type:
Health
Category:
Administration
Issue:
Follow all laws and professional standards.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Potential for minimal harm
Date Found:
07/21/2005
Date Fixed:
09/07/2005

07/21/2005 - Administration

07/21/2005 - Administration
Type:
Health
Category:
Administration
Issue:
1) Set up a group that is legally responsible for writing and setting up policies for leading and running the nursing home; or 2) hire a properly licensed administrator.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/21/2005
Date Fixed:
09/16/2005

07/21/2005 - Pharmacy Service

07/21/2005 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/21/2005
Date Fixed:
09/16/2005

07/21/2005 - Nutrition and Dietary

07/21/2005 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Store, cook, and give out food in a safe and clean way.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/21/2005
Date Fixed:
09/16/2005

07/21/2005 - Pharmacy Service

07/21/2005 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Properly mark drugs and other similar products.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/21/2005
Date Fixed:
09/16/2005

07/21/2005 - Resident Rights

07/21/2005 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/21/2005
Date Fixed:
09/16/2005

07/21/2005 - Quality Care

07/21/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that meet a professional standard of quality.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/21/2005
Date Fixed:
09/16/2005

07/21/2005 - Quality Care

07/21/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
07/21/2005
Date Fixed:
09/16/2005

07/20/2005 - Exits and Egress

07/20/2005 - Exits and Egress
Type:
Fire Safety
Category:
Exits and Egress
Issue:
exits that are accessible at all times.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Potential for minimal harm
Date Found:
07/20/2005
Date Fixed:
09/07/2005

07/20/2005 - Fire Alarm Systems

07/20/2005 - Fire Alarm Systems
Type:
Fire Safety
Category:
Fire Alarm Systems
Issue:
an approved installation, maintenance and testing program for fire alarm systems.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Potential for minimal harm
Date Found:
07/20/2005

07/20/2005 - Medical Gases and Anesthetizing Areas

07/20/2005 - Medical Gases and Anesthetizing Areas
Type:
Fire Safety
Category:
Medical Gases and Anesthetizing Areas
Issue:
proper medical gas storage and administration areas.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
07/20/2005

05/02/2005 - Mistreatment

05/02/2005 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/02/2005
Date Fixed:
05/10/2005

05/02/2005 - Environmental

05/02/2005 - Environmental
Type:
Health
Category:
Environmental
Issue:
Have a program to keep infection from spreading.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/02/2005
Date Fixed:
05/10/2005

05/02/2005 - Administration

05/02/2005 - Administration
Type:
Health
Category:
Administration
Issue:
Follow all laws and professional standards.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/02/2005
Date Fixed:
05/10/2005

05/02/2005 - Administration

05/02/2005 - Administration
Type:
Health
Category:
Administration
Issue:
Keep accurate and appropriate medical records.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/02/2005
Date Fixed:
05/10/2005

05/02/2005 - Environmental

05/02/2005 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Immediate jeopardy to resident health or safety
Date Found:
05/02/2005
Date Fixed:
05/11/2005

05/02/2005 - Mistreatment

05/02/2005 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Protect residents from mistreatment, neglect, and/or theft of personal property.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
05/02/2005
Date Fixed:
05/10/2005

05/02/2005 - Resident Rights

05/02/2005 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/02/2005
Date Fixed:
05/10/2005

11/11/2004 - Quality Care

11/11/2004 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that meet a professional standard of quality.
Found Via:
Complaint
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/11/2004
Date Fixed:
05/10/2005

11/11/2004 - Pharmacy Service

11/11/2004 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/11/2004
Date Fixed:
01/27/2005

11/11/2004 - Administration

11/11/2004 - Administration
Type:
Health
Category:
Administration
Issue:
Have licensed, certified, or registered staff to give needed services.
Found Via:
Complaint
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/11/2004
Date Fixed:
05/11/2005

11/11/2004 - Quality Care

11/11/2004 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
11/11/2004
Date Fixed:
05/10/2005

11/11/2004 - Administration

11/11/2004 - Administration
Type:
Health
Category:
Administration
Issue:
Be administered in a way that leads to the highest possible level of well being for each resident.
Found Via:
Complaint
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/11/2004
Date Fixed:
01/27/2005

11/11/2004 - Quality Care

11/11/2004 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Have enough nurses to care for every resident in a way that maximizes the resident's well being.
Found Via:
Complaint
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/11/2004
Date Fixed:
01/27/2005

11/11/2004 - Resident Assessment

11/11/2004 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/11/2004
Date Fixed:
05/11/2005

11/11/2004 - Resident Rights

11/11/2004 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/11/2004
Date Fixed:
01/27/2005

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Heartland of Beckley Review
Overall:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Care:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Medicare
Details:

My dad was a patient there from july 20 to july 30 2010. for rehab nursing took over 20 min to answer lights. the nurse on midnight and report she gave dad his insuln and did not every night, .

Member:
Date:

Discussions

 (Details have not been substantiated)
No discussions have been started. Start the first discussion!

Supplemental

Last Modified

Monday, July 21, 2008 2:46 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Heartland of Beckley. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

We appreciate any verifiable updates or additional information you may have on this provider.

Nearby Nursing Homes

  1. Nursing Home
    Sunbridge Pine Lodge Care & Rehab
    Located 3.08 miles away in Beckley at 405 Stanaford Road.
  2. Nursing Home
    Pinecrest Hospital
    Located 3.34 miles away in Beckley at 105 South Eisenhower Drive.
  3. Nursing Home
    Raleigh Center
    Located 7.50 miles away in Daniels at PO Box 741.
  4. Nursing Home
    Hidden Valley Center
    Located 14.18 miles away in Oak Hill at 422 23rd Street.
  5. Nursing Home
    Fayette Nursing & Rehabilitation..
    Located 19.38 miles away in Fayetteville at 100 Hresan Boulevard.
Note: There are a total of 5 homes within 25 miles of this provider.

Newest Reviews

Beckley at a Glance

Beckley has a total population of 17,254, of which 3,767 are children under the age of 18 and 3,480 are seniors 65 and older. The median age is 41.6.

Total Population:
17,254
Median Age:
41.6
Males:
7,775 (45.1%)
Female:
9,479 (54.9%)
Children (0-17):
3,767 (21.8%)
Adults (18-64):
10,007 (58.0%)
Seniors (65+):
3,480 (20.2%)
Age Breakdown:
Breakdown of age groups in Beckley
Married:
7,389 (42.8%)
Divorced:
1,720 (10.0%)
Marriage Breakdown:
Breakdown of marriage in Beckley
Hispanic Ethnicity:
128 (0.74%)
White:
12,705 (73.64%)
African American:
3,949 (22.89%)
Asian:
326 (1.89%)
Pacific Islander:
3 (0.02%)
Indian:
25 (0.14%)
Other:
36 (0.21%)
Two or More:
210 (1.22%)
Racial Breakdown:
Breakdown of race in Beckley

Health

The average number of disabilities per resident is 0.50, which does not include institutionalized individuals.

Disabilities:
0.50 (Per Capita)
Dialysis Centers:
1
Doctors:
518
Home Agencies:
4
Hospitals:
2
Nursing Homes:
3
Medical Suppliers:
38
Rehab Centers:
2

Wealth

The median family income is $38,110 while the median household income is $28,122. Roughly 20.55% of the population live in poverty.

Family Income:
$38,110
Household Income:
$28,122
In Poverty:
20.55%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

Health Management Tools

Support for your Organization

If you represent a health care provider, government entity, library or university, we would like to support you. See our organization support page to see how we can help.