Port Human Services

Detailed report on the mental health and substance abuse treatment rehabilitation center located in New Bern, North Carolina (NC).

Port Human Services is a drug or alcohol rehabilitation center with a primary focus on mental health and substance abuse treatment based at 1309 Tatum Drive in New Bern, NC.

The facility provides methadone maintenance and buprenorphine services to the public. The treatment center provides outpatient and partial hospitalization care. There are special groups and programs for persons with co-occuring mental and substance abuse disorders and women. Special language services provided include assistance for hearing impaired. Payments via medicaid, state financed insurance, medicare, private insurance, and military insurance are accepted. Payment assistance is offered by way of sliding fee scale.

Overall Rating

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Rated 3.00 out of 5 from 2 User Reviews
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Quality of Care Rating

Full StarFull StarFull StarHalf StarEmpty Star
Rated 3.50 out of 5 on this user rated measure.

Staff Rating

Full StarFull StarFull StarFull StarEmpty Star
Rated 4.00 out of 5 on this user rated measure.

Facility Rating

Full StarFull StarFull StarFull StarEmpty Star
Rated 4.00 out of 5 on this user rated measure.

Promptness Rating

Full StarFull StarFull StarEmpty StarEmpty Star
Rated 3.00 out of 5 on this user rated measure.

Primary Focus

A mix of Mental Health and Treatment Services

Address

1309 Tatum Drive
New Bern, NC 28560

Phone Number

(252) 672-8742

Intake Phone Number

(252) 638-7900

Geographic Coordinates

35.111772, -77.070094
* The accuracy of these coordinates is at a address level.

Website

Services

Charts

Substance Abuse Treatment

Status

Indicates whether the facility offers substance abuse treatment services. Substance abuse is viewed by the medical community as a long term illness and most treatment services are often designed specifically for the patient. Since physical changes occur within the brain when a person becomes addicted, overcoming the illness can be a long and up hill battle.

This Provider This Provider
Yes
New Bern
2 (100.00%) Offer this Service
Craven County
2 (100.00%) Offer this Service
North Carolina
364 (98.64%) Offer this Service
United States
11,192 (98.34%) Offer this Service

Detoxification

Status

Indicates whether the facility offers detoxification services. Detoxification is the process of removing drugs and the effects of drugs from the body. There are numerous types of approaches to accomplish this.

This Provider This Provider
No
New Bern
0 (0.00%) Offer this Service
Craven County
0 (0.00%) Offer this Service
North Carolina
70 (18.97%) Offer this Service
United States
2,190 (19.24%) Offer this Service

Buprenorphine

Status

Indicates whether the facility offers buprenorphine services, for use in substance dependence treatment. Buprenorphine services can be used to manage opioid dependence and is generally viewed to have a lower dependence-liability than methadone.

This Provider This Provider
Yes
New Bern
1 (50.00%) Offer this Service
Craven County
1 (50.00%) Offer this Service
North Carolina
50 (13.55%) Offer this Service
United States
1,783 (15.67%) Offer this Service

Halfway House

Status

Indicates whether the facility has half way house facilities. A half way house can provide a person with monitoring and support upon reintegration into society when recovering from a dependency.

This Provider This Provider
No
New Bern
0 (0.00%) Offer this Service
Craven County
0 (0.00%) Offer this Service
North Carolina
25 (6.78%) Offer this Service
United States
1,088 (9.56%) Offer this Service

Methadone Maintenance

Status

Indicates whether the facility offers methadone maintenance, for use in substance dependence treatment. Methadone can be used, much like Buprenorphine, to manage opioid addiction. Use of the drug can be used for both short and long term substance management.

This Provider This Provider
Yes
New Bern
1 (50.00%) Offer this Service
Craven County
1 (50.00%) Offer this Service
North Carolina
40 (10.84%) Offer this Service
United States
1,068 (9.38%) Offer this Service

Methadone Detoxification

Status

Indicates whether the facility offers methadone detoxification services. Since Methadone can take the place of opioids, it is sometimes used to ease patients off drugs.

This Provider This Provider
No
New Bern
0 (0.00%) Offer this Service
Craven County
0 (0.00%) Offer this Service
North Carolina
29 (7.86%) Offer this Service
United States
847 (7.44%) Offer this Service

Type of Care

Charts

Outpatient

Status

Indicates whether the facility offers outpatient services on site. When used in context of substance abuse treatment, outpatient means that the patients do not live at the facility but rather come for classes, visits, or group meetings.

This Provider This Provider
Yes
New Bern
2 (100.00%) Offer this Care
Craven County
2 (100.00%) Offer this Care
North Carolina
309 (83.74%) Offer this Care
United States
9,332 (82.00%) Offer this Care

Partial Hospitalization or Day Treatment

Status

Indicates whether the facility offers partial hospitalization or day treatment services on site. With this type of care, patients still live at home but commute to the facility to receive treatment. Frequency of visits vary but can be up to seven days per week, if needed.

This Provider This Provider
Yes
New Bern
1 (50.00%) Offer this Care
Craven County
1 (50.00%) Offer this Care
North Carolina
34 (9.21%) Offer this Care
United States
1,455 (12.78%) Offer this Care

Residential Short-Term Treatment

Status

Indicates whether the facility offers residential short-term treatment services on site. This type of care lasts 30 days or less. Typically, services are provided to residents in the form of a 24 hour residential, non-medical, substance free environment to promote recovery.

This Provider This Provider
No
New Bern
0 (0.00%) Offer this Care
Craven County
0 (0.00%) Offer this Care
North Carolina
33 (8.94%) Offer this Care
United States
1,573 (13.82%) Offer this Care

Residential Long-Term Treatment

Status

Indicates whether the facility offers residential long-term treatment services on site. This type of care lasts more than 30 days. Typically, services are provided to residents in the form of a 24 hour residential, non-medical, substance free environment to promote recovery.

This Provider This Provider
No
New Bern
0 (0.00%) Offer this Care
Craven County
0 (0.00%) Offer this Care
North Carolina
38 (10.30%) Offer this Care
United States
2,204 (19.37%) Offer this Care

Hospital Inpatient

Status

Indicates whether the facility offers hospital inpatient treatment services on site. This type of care is given to patients in a medical facility. The patient will be monitored and treated 24 hours a day by medical staff for the duration of their stay.

This Provider This Provider
No
New Bern
0 (0.00%) Offer this Care
Craven County
0 (0.00%) Offer this Care
North Carolina
24 (6.50%) Offer this Care
United States
597 (5.25%) Offer this Care

Special Programs and Groups

Charts

Adolescents

Status

Indicates whether the facility offers special programs or groups specifically for adolescents.

This Provider This Provider
No
New Bern
1 (50.00%) Offer this Program
Craven County
1 (50.00%) Offer this Program
North Carolina
87 (23.58%) Offer this Program
United States
3,452 (30.33%) Offer this Program

Persons with Co-Occurring Mental and Substance Abuse Disorders

Status

Indicates whether the facility offers special programs or groups for specifically persons with co-occurring mental and substance abuse disorders.

This Provider This Provider
Yes
New Bern
2 (100.00%) Offer this Program
Craven County
2 (100.00%) Offer this Program
North Carolina
136 (36.86%) Offer this Program
United States
4,097 (36.00%) Offer this Program

Persons with HIV or AIDS

Status

Indicates whether the facility offers special programs or groups for specifically persons with HIV or AIDS.

This Provider This Provider
No
New Bern
0 (0.00%) Offer this Program
Craven County
0 (0.00%) Offer this Program
North Carolina
36 (9.76%) Offer this Program
United States
1,017 (8.94%) Offer this Program

DUI and DWI Offenders

Status

Indicates whether the facility offers special programs or groups specifically for DUI and DWI offenders.

This Provider This Provider
No
New Bern
0 (0.00%) Offer this Program
Craven County
0 (0.00%) Offer this Program
North Carolina
132 (35.77%) Offer this Program
United States
3,548 (31.17%) Offer this Program

Criminal Justice Groups

Status

Indicates whether the facility offers special programs or groups specifically for criminal justice groups.

This Provider This Provider
No
New Bern
0 (0.00%) Offer this Program
Craven County
0 (0.00%) Offer this Program
North Carolina
100 (27.10%) Offer this Program
United States
3,089 (27.14%) Offer this Program

Gays and Lesbians

Status

Indicates whether the facility offers special programs or groups specifically for gays and lesbians.

This Provider This Provider
No
New Bern
0 (0.00%) Offer this Program
Craven County
0 (0.00%) Offer this Program
North Carolina
27 (7.32%) Offer this Program
United States
654 (5.75%) Offer this Program

Pregnant and Postpartum Women

Status

Indicates whether the facility offers special programs or groups specifically for pregnant and postpartum women.

This Provider This Provider
No
New Bern
0 (0.00%) Offer this Program
Craven County
0 (0.00%) Offer this Program
North Carolina
58 (15.72%) Offer this Program
United States
1,561 (13.72%) Offer this Program

Seniors and Older Adults

Status

Indicates whether the facility offers special programs or groups specifically for seniors and older adults.

This Provider This Provider
No
New Bern
0 (0.00%) Offer this Program
Craven County
0 (0.00%) Offer this Program
North Carolina
22 (5.96%) Offer this Program
United States
734 (6.45%) Offer this Program

Women

Status

Indicates whether the facility offers special programs or groups specifically for women.

This Provider This Provider
Yes
New Bern
1 (50.00%) Offer this Program
Craven County
1 (50.00%) Offer this Program
North Carolina
107 (29.00%) Offer this Program
United States
3,691 (32.43%) Offer this Program

Men

Status

Indicates whether the facility offers special programs or groups specifically for men.

This Provider This Provider
No
New Bern
0 (0.00%) Offer this Program
Craven County
0 (0.00%) Offer this Program
North Carolina
72 (19.51%) Offer this Program
United States
2,844 (24.99%) Offer this Program

Forms of Payment

Charts

Medicaid

Status

Indicates whether the facility accepts Medicaid as a form of payment.

This Provider This Provider
Yes
New Bern
2 (100.00%) Offer this Form
Craven County
2 (100.00%) Offer this Form
North Carolina
239 (64.77%) Offer this Form
United States
6,124 (53.81%) Offer this Form

State Financed Insurance

Status

Indicates whether the facility accepts state financed insurance as a form of payment. This does not include Medicaid programs.

This Provider This Provider
Yes
New Bern
2 (100.00%) Offer this Form
Craven County
2 (100.00%) Offer this Form
North Carolina
179 (48.51%) Offer this Form
United States
4,336 (38.10%) Offer this Form

Medicare

Status

Indicates whether the facility accepts Medicare as a form of payment.

This Provider This Provider
Yes
New Bern
2 (100.00%) Offer this Form
Craven County
2 (100.00%) Offer this Form
North Carolina
130 (35.23%) Offer this Form
United States
3,598 (31.61%) Offer this Form

Private Health Insurance

Status

Indicates whether the facility accepts private health insurance as a form of payment.

This Provider This Provider
Yes
New Bern
1 (50.00%) Offer this Form
Craven County
1 (50.00%) Offer this Form
North Carolina
228 (61.79%) Offer this Form
United States
7,232 (63.54%) Offer this Form

Military Insurance

Status

Indicates whether the facility accepts military insurance as a form of payment. Examples are VA and TRICARE.

This Provider This Provider
Yes
New Bern
1 (50.00%) Offer this Form
Craven County
1 (50.00%) Offer this Form
North Carolina
126 (34.15%) Offer this Form
United States
1,068 (9.38%) Offer this Form

Access to Recovery Voucher

Status

Indicates whether the facility accepts access to recovery vouchers as a form of payment. ATR is a program that provides vouchers for clients for purchase. They can be used for substance abuse treatment and recovery services.

This Provider This Provider
No
New Bern
0 (0.00%) Offer this Form
Craven County
0 (0.00%) Offer this Form
North Carolina
0 (0.00%) Offer this Form
United States
1,534 (13.48%) Offer this Form

Payment Assistance

Charts

Sliding Fee Scale

Status

Indicates whether the facility has payment assistance in the form of a sliding free scale. Fees are typically based upon income and other factors.

This Provider This Provider
Yes
New Bern
1 (50.00%) Offer this Assistance
Craven County
1 (50.00%) Offer this Assistance
North Carolina
118 (31.98%) Offer this Assistance
United States
4,762 (41.84%) Offer this Assistance

Payment Assistance

Status

Indicates whether the facility has payment assistance. Check with the facility for details.

This Provider This Provider
No
New Bern
0 (0.00%) Offer this Assistance
Craven County
0 (0.00%) Offer this Assistance
North Carolina
70 (18.97%) Offer this Assistance
United States
2,725 (23.94%) Offer this Assistance

Special Language Services

Charts

Assistance for Hearing Impaired

Status

Indicates whether the facility has language services for assistance for the hearing impaired.

This Provider This Provider
Yes
New Bern
1 (50.00%) Offer this Service
Craven County
1 (50.00%) Offer this Service
North Carolina
70 (18.97%) Offer this Service
United States
3,104 (27.27%) Offer this Service

American Indian and Alaska Native Languages

Status

Indicates whether the facility has language services for American Indian and Alaska native languages.

This Provider This Provider
No
New Bern
0 (0.00%) Offer this Service
Craven County
0 (0.00%) Offer this Service
North Carolina
0 (0.00%) Offer this Service
United States
78 (0.69%) Offer this Service

Spanish

Status

Indicates whether the facility has language services for Spanish.

This Provider This Provider
No
New Bern
0 (0.00%) Offer this Service
Craven County
0 (0.00%) Offer this Service
North Carolina
64 (17.34%) Offer this Service
United States
3,054 (26.83%) Offer this Service

Foreign Languages Other Than Spanish

Status

Indicates whether the facility has language services for foreign language services other than Spanish.

This Provider This Provider
No
New Bern
0 (0.00%) Offer this Service
Craven County
0 (0.00%) Offer this Service
North Carolina
8 (2.17%) Offer this Service
United States
786 (6.91%) Offer this Service

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Port Human Services Review
Overall:
Full StarFull StarFull StarFull StarFull Star
Care:
Full StarFull StarFull StarFull StarFull Star
Staff:
Full StarFull StarFull StarFull StarFull Star
Facility:
Full StarFull StarFull StarFull StarFull Star
Promptness:
Full StarFull StarFull StarFull StarFull Star
Insurance:
Medicaid / Medi-Cal
Details:

Knowlegeable staff very considerate of my needs

Member:
Date:

A Review by Anonymous

Port Human Services Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarFull StarFull StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Blue Cross / Blue Shield
Details:

overall seems to be a lack of clinical knowledge , seemed to be out for the money

Member:
Date:

Discussions

 (Details have not been substantiated)
No discussions have been started. Start the first discussion!

Supplemental

Last Modified

Monday, February 28, 2011 2:10 AM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Port Human Services. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

We appreciate any verifiable updates or additional information you may have on this provider.

Nearby Rehab Centers

  1. Rehab Center
    RHA Health Services, Inc
    Located 0.79 miles away in New Bern at 1404 Neuse Boulevard.
  2. Rehab Center
    Substance Abuse Counseling Center
    Located 17.28 miles away in Cherryville at PSC Box 8009 Building 232.
Note: There are a total of 2 centers within 25 miles of this provider.

Newest Reviews

New Bern at a Glance

New Bern has a total population of 23,128, of which 5,535 are children under the age of 18 and 4,148 are seniors 65 and older. The median age is 38.9.

Total Population:
23,128
Median Age:
38.9
Males:
10,548 (45.6%)
Female:
12,580 (54.4%)
Children (0-17):
5,535 (23.9%)
Adults (18-64):
13,445 (58.1%)
Seniors (65+):
4,148 (17.9%)
Age Breakdown:
Breakdown of age groups in New Bern
Married:
9,652 (41.7%)
Divorced:
2,140 (9.3%)
Marriage Breakdown:
Breakdown of marriage in New Bern
Hispanic Ethnicity:
692 (2.99%)
White:
12,943 (55.96%)
African American:
9,325 (40.32%)
Asian:
148 (0.64%)
Pacific Islander:
9 (0.04%)
Indian:
75 (0.32%)
Other:
332 (1.44%)
Two or More:
296 (1.28%)
Racial Breakdown:
Breakdown of race in New Bern

Health

The average number of disabilities per resident is 0.42, which does not include institutionalized individuals.

Disabilities:
0.42 (Per Capita)
Dialysis Centers:
2
Doctors:
427
Home Agencies:
2
Hospitals:
1
Nursing Homes:
4
Medical Suppliers:
31
Rehab Centers:
2

Wealth

The median family income is $38,990 while the median household income is $29,139. Roughly 18.89% of the population live in poverty.

Family Income:
$38,990
Household Income:
$29,139
In Poverty:
18.89%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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