Appalachian Community Services (The Balsam Center)

Detailed report on the mental health and substance abuse treatment rehabilitation center located in Waynesville, North Carolina (NC).

Appalachian Community Services is a drug or alcohol rehabilitation center with a primary focus on mental health and substance abuse treatment based at 91 Timberlane Road in Waynesville, NC. The provider may also be called or have a program named The Balsam Center.

The facility provides detoxification services to the public. The treatment center provides residential short-term treatment care. There are special groups and programs for persons with co-occuring mental and substance abuse disorders. No special language services are available. Payments via medicaid is accepted. Payment assistance is not offered for program costs.

Overall Rating

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Rated 3.00 out of 5 from 1 User Review
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Quality of Care Rating

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Rated 3.00 out of 5 on this user rated measure.

Staff Rating

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Rated 3.00 out of 5 on this user rated measure.

Facility Rating

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Rated 3.00 out of 5 on this user rated measure.

Promptness Rating

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Rated 3.00 out of 5 on this user rated measure.

Primary Focus

A mix of Mental Health and Treatment Services

Program Name

The Balsam Center

Address

91 Timberlane Road
Waynesville, NC 28786

Phone Number

(888) 315-2880

Intake Phone Number

(800) 849-6127

Hotline Phone Number

(800) 849-6127

Geographic Coordinates

35.43957, -83.072821
* The accuracy of these coordinates is at a address level.

Website

Services

Charts

Substance Abuse Treatment

Status

Indicates whether the facility offers substance abuse treatment services. Substance abuse is viewed by the medical community as a long term illness and most treatment services are often designed specifically for the patient. Since physical changes occur within the brain when a person becomes addicted, overcoming the illness can be a long and up hill battle.

This Provider This Provider
Yes
Waynesville
2 (100.00%) Offer this Service
Haywood County
4 (100.00%) Offer this Service
North Carolina
364 (98.64%) Offer this Service
United States
11,192 (98.34%) Offer this Service

Detoxification

Status

Indicates whether the facility offers detoxification services. Detoxification is the process of removing drugs and the effects of drugs from the body. There are numerous types of approaches to accomplish this.

This Provider This Provider
Yes
Waynesville
1 (50.00%) Offer this Service
Haywood County
2 (50.00%) Offer this Service
North Carolina
70 (18.97%) Offer this Service
United States
2,190 (19.24%) Offer this Service

Buprenorphine

Status

Indicates whether the facility offers buprenorphine services, for use in substance dependence treatment. Buprenorphine services can be used to manage opioid dependence and is generally viewed to have a lower dependence-liability than methadone.

This Provider This Provider
No
Waynesville
0 (0.00%) Offer this Service
Haywood County
1 (25.00%) Offer this Service
North Carolina
50 (13.55%) Offer this Service
United States
1,783 (15.67%) Offer this Service

Halfway House

Status

Indicates whether the facility has half way house facilities. A half way house can provide a person with monitoring and support upon reintegration into society when recovering from a dependency.

This Provider This Provider
No
Waynesville
0 (0.00%) Offer this Service
Haywood County
0 (0.00%) Offer this Service
North Carolina
25 (6.78%) Offer this Service
United States
1,088 (9.56%) Offer this Service

Methadone Maintenance

Status

Indicates whether the facility offers methadone maintenance, for use in substance dependence treatment. Methadone can be used, much like Buprenorphine, to manage opioid addiction. Use of the drug can be used for both short and long term substance management.

This Provider This Provider
No
Waynesville
0 (0.00%) Offer this Service
Haywood County
1 (25.00%) Offer this Service
North Carolina
40 (10.84%) Offer this Service
United States
1,068 (9.38%) Offer this Service

Methadone Detoxification

Status

Indicates whether the facility offers methadone detoxification services. Since Methadone can take the place of opioids, it is sometimes used to ease patients off drugs.

This Provider This Provider
No
Waynesville
0 (0.00%) Offer this Service
Haywood County
0 (0.00%) Offer this Service
North Carolina
29 (7.86%) Offer this Service
United States
847 (7.44%) Offer this Service

Type of Care

Charts

Outpatient

Status

Indicates whether the facility offers outpatient services on site. When used in context of substance abuse treatment, outpatient means that the patients do not live at the facility but rather come for classes, visits, or group meetings.

This Provider This Provider
No
Waynesville
1 (50.00%) Offer this Care
Haywood County
2 (50.00%) Offer this Care
North Carolina
309 (83.74%) Offer this Care
United States
9,332 (82.00%) Offer this Care

Partial Hospitalization or Day Treatment

Status

Indicates whether the facility offers partial hospitalization or day treatment services on site. With this type of care, patients still live at home but commute to the facility to receive treatment. Frequency of visits vary but can be up to seven days per week, if needed.

This Provider This Provider
No
Waynesville
0 (0.00%) Offer this Care
Haywood County
0 (0.00%) Offer this Care
North Carolina
34 (9.21%) Offer this Care
United States
1,455 (12.78%) Offer this Care

Residential Short-Term Treatment

Status

Indicates whether the facility offers residential short-term treatment services on site. This type of care lasts 30 days or less. Typically, services are provided to residents in the form of a 24 hour residential, non-medical, substance free environment to promote recovery.

This Provider This Provider
Yes
Waynesville
1 (50.00%) Offer this Care
Haywood County
1 (25.00%) Offer this Care
North Carolina
33 (8.94%) Offer this Care
United States
1,573 (13.82%) Offer this Care

Residential Long-Term Treatment

Status

Indicates whether the facility offers residential long-term treatment services on site. This type of care lasts more than 30 days. Typically, services are provided to residents in the form of a 24 hour residential, non-medical, substance free environment to promote recovery.

This Provider This Provider
No
Waynesville
0 (0.00%) Offer this Care
Haywood County
0 (0.00%) Offer this Care
North Carolina
38 (10.30%) Offer this Care
United States
2,204 (19.37%) Offer this Care

Hospital Inpatient

Status

Indicates whether the facility offers hospital inpatient treatment services on site. This type of care is given to patients in a medical facility. The patient will be monitored and treated 24 hours a day by medical staff for the duration of their stay.

This Provider This Provider
No
Waynesville
0 (0.00%) Offer this Care
Haywood County
1 (25.00%) Offer this Care
North Carolina
24 (6.50%) Offer this Care
United States
597 (5.25%) Offer this Care

Special Programs and Groups

Charts

Adolescents

Status

Indicates whether the facility offers special programs or groups specifically for adolescents.

This Provider This Provider
No
Waynesville
1 (50.00%) Offer this Program
Haywood County
1 (25.00%) Offer this Program
North Carolina
87 (23.58%) Offer this Program
United States
3,452 (30.33%) Offer this Program

Persons with Co-Occurring Mental and Substance Abuse Disorders

Status

Indicates whether the facility offers special programs or groups for specifically persons with co-occurring mental and substance abuse disorders.

This Provider This Provider
Yes
Waynesville
1 (50.00%) Offer this Program
Haywood County
2 (50.00%) Offer this Program
North Carolina
136 (36.86%) Offer this Program
United States
4,097 (36.00%) Offer this Program

Persons with HIV or AIDS

Status

Indicates whether the facility offers special programs or groups for specifically persons with HIV or AIDS.

This Provider This Provider
No
Waynesville
0 (0.00%) Offer this Program
Haywood County
0 (0.00%) Offer this Program
North Carolina
36 (9.76%) Offer this Program
United States
1,017 (8.94%) Offer this Program

DUI and DWI Offenders

Status

Indicates whether the facility offers special programs or groups specifically for DUI and DWI offenders.

This Provider This Provider
No
Waynesville
0 (0.00%) Offer this Program
Haywood County
1 (25.00%) Offer this Program
North Carolina
132 (35.77%) Offer this Program
United States
3,548 (31.17%) Offer this Program

Criminal Justice Groups

Status

Indicates whether the facility offers special programs or groups specifically for criminal justice groups.

This Provider This Provider
No
Waynesville
1 (50.00%) Offer this Program
Haywood County
1 (25.00%) Offer this Program
North Carolina
100 (27.10%) Offer this Program
United States
3,089 (27.14%) Offer this Program

Gays and Lesbians

Status

Indicates whether the facility offers special programs or groups specifically for gays and lesbians.

This Provider This Provider
No
Waynesville
0 (0.00%) Offer this Program
Haywood County
0 (0.00%) Offer this Program
North Carolina
27 (7.32%) Offer this Program
United States
654 (5.75%) Offer this Program

Pregnant and Postpartum Women

Status

Indicates whether the facility offers special programs or groups specifically for pregnant and postpartum women.

This Provider This Provider
No
Waynesville
0 (0.00%) Offer this Program
Haywood County
0 (0.00%) Offer this Program
North Carolina
58 (15.72%) Offer this Program
United States
1,561 (13.72%) Offer this Program

Seniors and Older Adults

Status

Indicates whether the facility offers special programs or groups specifically for seniors and older adults.

This Provider This Provider
No
Waynesville
0 (0.00%) Offer this Program
Haywood County
0 (0.00%) Offer this Program
North Carolina
22 (5.96%) Offer this Program
United States
734 (6.45%) Offer this Program

Women

Status

Indicates whether the facility offers special programs or groups specifically for women.

This Provider This Provider
No
Waynesville
0 (0.00%) Offer this Program
Haywood County
1 (25.00%) Offer this Program
North Carolina
107 (29.00%) Offer this Program
United States
3,691 (32.43%) Offer this Program

Men

Status

Indicates whether the facility offers special programs or groups specifically for men.

This Provider This Provider
No
Waynesville
0 (0.00%) Offer this Program
Haywood County
0 (0.00%) Offer this Program
North Carolina
72 (19.51%) Offer this Program
United States
2,844 (24.99%) Offer this Program

Forms of Payment

Charts

Medicaid

Status

Indicates whether the facility accepts Medicaid as a form of payment.

This Provider This Provider
Yes
Waynesville
2 (100.00%) Offer this Form
Haywood County
4 (100.00%) Offer this Form
North Carolina
239 (64.77%) Offer this Form
United States
6,124 (53.81%) Offer this Form

State Financed Insurance

Status

Indicates whether the facility accepts state financed insurance as a form of payment. This does not include Medicaid programs.

This Provider This Provider
No
Waynesville
0 (0.00%) Offer this Form
Haywood County
1 (25.00%) Offer this Form
North Carolina
179 (48.51%) Offer this Form
United States
4,336 (38.10%) Offer this Form

Medicare

Status

Indicates whether the facility accepts Medicare as a form of payment.

This Provider This Provider
No
Waynesville
0 (0.00%) Offer this Form
Haywood County
2 (50.00%) Offer this Form
North Carolina
130 (35.23%) Offer this Form
United States
3,598 (31.61%) Offer this Form

Private Health Insurance

Status

Indicates whether the facility accepts private health insurance as a form of payment.

This Provider This Provider
No
Waynesville
1 (50.00%) Offer this Form
Haywood County
2 (50.00%) Offer this Form
North Carolina
228 (61.79%) Offer this Form
United States
7,232 (63.54%) Offer this Form

Military Insurance

Status

Indicates whether the facility accepts military insurance as a form of payment. Examples are VA and TRICARE.

This Provider This Provider
No
Waynesville
0 (0.00%) Offer this Form
Haywood County
1 (25.00%) Offer this Form
North Carolina
126 (34.15%) Offer this Form
United States
1,068 (9.38%) Offer this Form

Access to Recovery Voucher

Status

Indicates whether the facility accepts access to recovery vouchers as a form of payment. ATR is a program that provides vouchers for clients for purchase. They can be used for substance abuse treatment and recovery services.

This Provider This Provider
No
Waynesville
0 (0.00%) Offer this Form
Haywood County
0 (0.00%) Offer this Form
North Carolina
0 (0.00%) Offer this Form
United States
1,534 (13.48%) Offer this Form

Payment Assistance

Charts

Sliding Fee Scale

Status

Indicates whether the facility has payment assistance in the form of a sliding free scale. Fees are typically based upon income and other factors.

This Provider This Provider
No
Waynesville
1 (50.00%) Offer this Assistance
Haywood County
1 (25.00%) Offer this Assistance
North Carolina
118 (31.98%) Offer this Assistance
United States
4,762 (41.84%) Offer this Assistance

Payment Assistance

Status

Indicates whether the facility has payment assistance. Check with the facility for details.

This Provider This Provider
No
Waynesville
1 (50.00%) Offer this Assistance
Haywood County
2 (50.00%) Offer this Assistance
North Carolina
70 (18.97%) Offer this Assistance
United States
2,725 (23.94%) Offer this Assistance

Special Language Services

Charts

Assistance for Hearing Impaired

Status

Indicates whether the facility has language services for assistance for the hearing impaired.

This Provider This Provider
No
Waynesville
0 (0.00%) Offer this Service
Haywood County
1 (25.00%) Offer this Service
North Carolina
70 (18.97%) Offer this Service
United States
3,104 (27.27%) Offer this Service

American Indian and Alaska Native Languages

Status

Indicates whether the facility has language services for American Indian and Alaska native languages.

This Provider This Provider
No
Waynesville
0 (0.00%) Offer this Service
Haywood County
0 (0.00%) Offer this Service
North Carolina
0 (0.00%) Offer this Service
United States
78 (0.69%) Offer this Service

Spanish

Status

Indicates whether the facility has language services for Spanish.

This Provider This Provider
No
Waynesville
1 (50.00%) Offer this Service
Haywood County
1 (25.00%) Offer this Service
North Carolina
64 (17.34%) Offer this Service
United States
3,054 (26.83%) Offer this Service

Foreign Languages Other Than Spanish

Status

Indicates whether the facility has language services for foreign language services other than Spanish.

This Provider This Provider
No
Waynesville
0 (0.00%) Offer this Service
Haywood County
0 (0.00%) Offer this Service
North Carolina
8 (2.17%) Offer this Service
United States
786 (6.91%) Offer this Service

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Appalachian Community Services Review
Overall:
Full StarFull StarFull StarEmpty StarEmpty Star
Care:
Full StarFull StarFull StarEmpty StarEmpty Star
Staff:
Full StarFull StarFull StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarFull StarFull StarEmpty StarEmpty Star
Insurance:
Medicaid / Medi-Cal
Details:

My treatment went well til my 5th day of detox...and I praise the doctors n staff. Except there was a really rude med nurse that singled me out n attacked me verbally n i had to check out as i didn't feel safe...in her care another nite.

Member:
Date:

Discussions

 (Details have not been substantiated)

does this center help teens with drug problems

does this center help teens with drug problems
Details:

im a 17 year old female and I have a drug problem and i was told to check out this center

Replies:
0
Member:
Anonymous
Date:
Sunday, March 09, 2014 11:23 PM MST

Supplemental

Last Modified

Monday, February 28, 2011 2:10 AM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Appalachian Community Services. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

We appreciate any verifiable updates or additional information you may have on this provider.

Nearby Rehab Centers

  1. Rehab Center
    Meridian Behavioral Health Services
    Located 6.26 miles away in Waynesville at 131 Walnut Street.
  2. Rehab Center
    Meridian Behavioral Health
    Located 8.09 miles away in Sylva at 154 Medical Park Loop.
  3. Rehab Center
    Mountain Area Recovery Center West
    Located 9.09 miles away in Clyde at 414 Hospital Drive.
  4. Rehab Center
    Haywood Regional Medical Center
    Located 9.42 miles away in Clyde at 262 Leroy George Drive.
Note: There are a total of 4 centers within 25 miles of this provider.

Newest Reviews

Waynesville at a Glance

Waynesville has a total population of 9,232, of which 1,841 are children under the age of 18 and 2,099 are seniors 65 and older. The median age is 44.0.

Total Population:
9,232
Median Age:
44.0
Males:
4,301 (46.6%)
Female:
4,931 (53.4%)
Children (0-17):
1,841 (19.9%)
Adults (18-64):
5,292 (57.3%)
Seniors (65+):
2,099 (22.7%)
Age Breakdown:
Breakdown of age groups in Waynesville
Married:
4,434 (48.0%)
Divorced:
1,050 (11.4%)
Marriage Breakdown:
Breakdown of marriage in Waynesville
Hispanic Ethnicity:
186 (2.01%)
White:
8,717 (94.42%)
African American:
306 (3.31%)
Asian:
15 (0.16%)
Pacific Islander:
7 (0.08%)
Indian:
50 (0.54%)
Other:
70 (0.76%)
Two or More:
67 (0.73%)
Racial Breakdown:
Breakdown of race in Waynesville

Health

The average number of disabilities per resident is 0.52, which does not include institutionalized individuals.

Disabilities:
0.52 (Per Capita)
Dialysis Centers:
0
Doctors:
54
Home Agencies:
0
Hospitals:
0
Nursing Homes:
3
Medical Suppliers:
7
Rehab Centers:
2

Wealth

The median family income is $36,404 while the median household income is $28,296. Roughly 15.18% of the population live in poverty.

Family Income:
$36,404
Household Income:
$28,296
In Poverty:
15.18%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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