Nova Counseling Services, Inc (Nova Treatment Center)

Detailed report on the substance abuse treatment rehabilitation center located in Oshkosh, Wisconsin (WI).

Nova Counseling Services, Inc is a drug or alcohol rehabilitation center with a primary focus on substance abuse treatment based at 3240 Jackson Street in Oshkosh, WI. The provider may also be called or have a program named Nova Treatment Center.

The facility provides halfway house services to the public. The treatment center provides outpatient, residential short-term treatment, and residential long-term treatment care. There are no special groups or programs offered at this facility. No special language services are available. Payments via private insurance is accepted. Payment assistance is offered by way of sliding fee scale.

Overall Rating

Full StarFull StarFull StarEmpty StarEmpty Star
Rated 2.67 out of 5 from 3 User Reviews
Read the Reviews Read the Reviews | Review Now! Rate this Rehab Center

Quality of Care Rating

Full StarFull StarHalf StarEmpty StarEmpty Star
Rated 2.33 out of 5 on this user rated measure.

Staff Rating

Full StarFull StarFull StarEmpty StarEmpty Star
Rated 2.67 out of 5 on this user rated measure.

Facility Rating

Full StarFull StarFull StarHalf StarEmpty Star
Rated 3.33 out of 5 on this user rated measure.

Promptness Rating

Full StarFull StarFull StarEmpty StarEmpty Star
Rated 3.00 out of 5 on this user rated measure.

Primary Focus

Substance Abuse Treatment Services

Program Name

Nova Treatment Center

Address

3240 Jackson Street
Oshkosh, WI 54901

Phone Number

(920) 231-0143

Geographic Coordinates

44.060432, -88.542963
* The accuracy of these coordinates is at a address level.

Website

Services

Charts

Substance Abuse Treatment

Status

Indicates whether the facility offers substance abuse treatment services. Substance abuse is viewed by the medical community as a long term illness and most treatment services are often designed specifically for the patient. Since physical changes occur within the brain when a person becomes addicted, overcoming the illness can be a long and up hill battle.

This Provider This Provider
Yes
Oshkosh
2 (100.00%) Offer this Service
Winnebago County
4 (80.00%) Offer this Service
Wisconsin
223 (98.67%) Offer this Service
United States
11,192 (98.34%) Offer this Service

Detoxification

Status

Indicates whether the facility offers detoxification services. Detoxification is the process of removing drugs and the effects of drugs from the body. There are numerous types of approaches to accomplish this.

This Provider This Provider
No
Oshkosh
0 (0.00%) Offer this Service
Winnebago County
1 (20.00%) Offer this Service
Wisconsin
44 (19.47%) Offer this Service
United States
2,190 (19.24%) Offer this Service

Buprenorphine

Status

Indicates whether the facility offers buprenorphine services, for use in substance dependence treatment. Buprenorphine services can be used to manage opioid dependence and is generally viewed to have a lower dependence-liability than methadone.

This Provider This Provider
No
Oshkosh
0 (0.00%) Offer this Service
Winnebago County
0 (0.00%) Offer this Service
Wisconsin
49 (21.68%) Offer this Service
United States
1,783 (15.67%) Offer this Service

Halfway House

Status

Indicates whether the facility has half way house facilities. A half way house can provide a person with monitoring and support upon reintegration into society when recovering from a dependency.

This Provider This Provider
Yes
Oshkosh
1 (50.00%) Offer this Service
Winnebago County
1 (20.00%) Offer this Service
Wisconsin
25 (11.06%) Offer this Service
United States
1,088 (9.56%) Offer this Service

Methadone Maintenance

Status

Indicates whether the facility offers methadone maintenance, for use in substance dependence treatment. Methadone can be used, much like Buprenorphine, to manage opioid addiction. Use of the drug can be used for both short and long term substance management.

This Provider This Provider
No
Oshkosh
0 (0.00%) Offer this Service
Winnebago County
0 (0.00%) Offer this Service
Wisconsin
14 (6.19%) Offer this Service
United States
1,068 (9.38%) Offer this Service

Methadone Detoxification

Status

Indicates whether the facility offers methadone detoxification services. Since Methadone can take the place of opioids, it is sometimes used to ease patients off drugs.

This Provider This Provider
No
Oshkosh
0 (0.00%) Offer this Service
Winnebago County
0 (0.00%) Offer this Service
Wisconsin
12 (5.31%) Offer this Service
United States
847 (7.44%) Offer this Service

Type of Care

Charts

Outpatient

Status

Indicates whether the facility offers outpatient services on site. When used in context of substance abuse treatment, outpatient means that the patients do not live at the facility but rather come for classes, visits, or group meetings.

This Provider This Provider
Yes
Oshkosh
2 (100.00%) Offer this Care
Winnebago County
4 (80.00%) Offer this Care
Wisconsin
188 (83.19%) Offer this Care
United States
9,332 (82.00%) Offer this Care

Partial Hospitalization or Day Treatment

Status

Indicates whether the facility offers partial hospitalization or day treatment services on site. With this type of care, patients still live at home but commute to the facility to receive treatment. Frequency of visits vary but can be up to seven days per week, if needed.

This Provider This Provider
No
Oshkosh
0 (0.00%) Offer this Care
Winnebago County
0 (0.00%) Offer this Care
Wisconsin
28 (12.39%) Offer this Care
United States
1,455 (12.78%) Offer this Care

Residential Short-Term Treatment

Status

Indicates whether the facility offers residential short-term treatment services on site. This type of care lasts 30 days or less. Typically, services are provided to residents in the form of a 24 hour residential, non-medical, substance free environment to promote recovery.

This Provider This Provider
Yes
Oshkosh
1 (50.00%) Offer this Care
Winnebago County
1 (20.00%) Offer this Care
Wisconsin
32 (14.16%) Offer this Care
United States
1,573 (13.82%) Offer this Care

Residential Long-Term Treatment

Status

Indicates whether the facility offers residential long-term treatment services on site. This type of care lasts more than 30 days. Typically, services are provided to residents in the form of a 24 hour residential, non-medical, substance free environment to promote recovery.

This Provider This Provider
Yes
Oshkosh
1 (50.00%) Offer this Care
Winnebago County
1 (20.00%) Offer this Care
Wisconsin
39 (17.26%) Offer this Care
United States
2,204 (19.37%) Offer this Care

Hospital Inpatient

Status

Indicates whether the facility offers hospital inpatient treatment services on site. This type of care is given to patients in a medical facility. The patient will be monitored and treated 24 hours a day by medical staff for the duration of their stay.

This Provider This Provider
No
Oshkosh
0 (0.00%) Offer this Care
Winnebago County
1 (20.00%) Offer this Care
Wisconsin
20 (8.85%) Offer this Care
United States
597 (5.25%) Offer this Care

Special Programs and Groups

Charts

Adolescents

Status

Indicates whether the facility offers special programs or groups specifically for adolescents.

This Provider This Provider
No
Oshkosh
0 (0.00%) Offer this Program
Winnebago County
0 (0.00%) Offer this Program
Wisconsin
54 (23.89%) Offer this Program
United States
3,452 (30.33%) Offer this Program

Persons with Co-Occurring Mental and Substance Abuse Disorders

Status

Indicates whether the facility offers special programs or groups for specifically persons with co-occurring mental and substance abuse disorders.

This Provider This Provider
No
Oshkosh
0 (0.00%) Offer this Program
Winnebago County
0 (0.00%) Offer this Program
Wisconsin
61 (26.99%) Offer this Program
United States
4,097 (36.00%) Offer this Program

Persons with HIV or AIDS

Status

Indicates whether the facility offers special programs or groups for specifically persons with HIV or AIDS.

This Provider This Provider
No
Oshkosh
0 (0.00%) Offer this Program
Winnebago County
0 (0.00%) Offer this Program
Wisconsin
2 (0.88%) Offer this Program
United States
1,017 (8.94%) Offer this Program

DUI and DWI Offenders

Status

Indicates whether the facility offers special programs or groups specifically for DUI and DWI offenders.

This Provider This Provider
No
Oshkosh
0 (0.00%) Offer this Program
Winnebago County
0 (0.00%) Offer this Program
Wisconsin
69 (30.53%) Offer this Program
United States
3,548 (31.17%) Offer this Program

Criminal Justice Groups

Status

Indicates whether the facility offers special programs or groups specifically for criminal justice groups.

This Provider This Provider
No
Oshkosh
0 (0.00%) Offer this Program
Winnebago County
0 (0.00%) Offer this Program
Wisconsin
38 (16.81%) Offer this Program
United States
3,089 (27.14%) Offer this Program

Gays and Lesbians

Status

Indicates whether the facility offers special programs or groups specifically for gays and lesbians.

This Provider This Provider
No
Oshkosh
0 (0.00%) Offer this Program
Winnebago County
0 (0.00%) Offer this Program
Wisconsin
3 (1.33%) Offer this Program
United States
654 (5.75%) Offer this Program

Pregnant and Postpartum Women

Status

Indicates whether the facility offers special programs or groups specifically for pregnant and postpartum women.

This Provider This Provider
No
Oshkosh
0 (0.00%) Offer this Program
Winnebago County
0 (0.00%) Offer this Program
Wisconsin
11 (4.87%) Offer this Program
United States
1,561 (13.72%) Offer this Program

Seniors and Older Adults

Status

Indicates whether the facility offers special programs or groups specifically for seniors and older adults.

This Provider This Provider
No
Oshkosh
0 (0.00%) Offer this Program
Winnebago County
0 (0.00%) Offer this Program
Wisconsin
9 (3.98%) Offer this Program
United States
734 (6.45%) Offer this Program

Women

Status

Indicates whether the facility offers special programs or groups specifically for women.

This Provider This Provider
No
Oshkosh
0 (0.00%) Offer this Program
Winnebago County
0 (0.00%) Offer this Program
Wisconsin
63 (27.88%) Offer this Program
United States
3,691 (32.43%) Offer this Program

Men

Status

Indicates whether the facility offers special programs or groups specifically for men.

This Provider This Provider
No
Oshkosh
0 (0.00%) Offer this Program
Winnebago County
0 (0.00%) Offer this Program
Wisconsin
40 (17.70%) Offer this Program
United States
2,844 (24.99%) Offer this Program

Forms of Payment

Charts

Medicaid

Status

Indicates whether the facility accepts Medicaid as a form of payment.

This Provider This Provider
No
Oshkosh
1 (50.00%) Offer this Form
Winnebago County
4 (80.00%) Offer this Form
Wisconsin
164 (72.57%) Offer this Form
United States
6,124 (53.81%) Offer this Form

State Financed Insurance

Status

Indicates whether the facility accepts state financed insurance as a form of payment. This does not include Medicaid programs.

This Provider This Provider
No
Oshkosh
0 (0.00%) Offer this Form
Winnebago County
2 (40.00%) Offer this Form
Wisconsin
111 (49.12%) Offer this Form
United States
4,336 (38.10%) Offer this Form

Medicare

Status

Indicates whether the facility accepts Medicare as a form of payment.

This Provider This Provider
No
Oshkosh
1 (50.00%) Offer this Form
Winnebago County
4 (80.00%) Offer this Form
Wisconsin
128 (56.64%) Offer this Form
United States
3,598 (31.61%) Offer this Form

Private Health Insurance

Status

Indicates whether the facility accepts private health insurance as a form of payment.

This Provider This Provider
Yes
Oshkosh
2 (100.00%) Offer this Form
Winnebago County
5 (100.00%) Offer this Form
Wisconsin
191 (84.51%) Offer this Form
United States
7,232 (63.54%) Offer this Form

Military Insurance

Status

Indicates whether the facility accepts military insurance as a form of payment. Examples are VA and TRICARE.

This Provider This Provider
No
Oshkosh
0 (0.00%) Offer this Form
Winnebago County
3 (60.00%) Offer this Form
Wisconsin
121 (53.54%) Offer this Form
United States
1,068 (9.38%) Offer this Form

Access to Recovery Voucher

Status

Indicates whether the facility accepts access to recovery vouchers as a form of payment. ATR is a program that provides vouchers for clients for purchase. They can be used for substance abuse treatment and recovery services.

This Provider This Provider
No
Oshkosh
0 (0.00%) Offer this Form
Winnebago County
0 (0.00%) Offer this Form
Wisconsin
34 (15.04%) Offer this Form
United States
1,534 (13.48%) Offer this Form

Payment Assistance

Charts

Sliding Fee Scale

Status

Indicates whether the facility has payment assistance in the form of a sliding free scale. Fees are typically based upon income and other factors.

This Provider This Provider
Yes
Oshkosh
1 (50.00%) Offer this Assistance
Winnebago County
1 (20.00%) Offer this Assistance
Wisconsin
72 (31.86%) Offer this Assistance
United States
4,762 (41.84%) Offer this Assistance

Payment Assistance

Status

Indicates whether the facility has payment assistance. Check with the facility for details.

This Provider This Provider
No
Oshkosh
0 (0.00%) Offer this Assistance
Winnebago County
0 (0.00%) Offer this Assistance
Wisconsin
28 (12.39%) Offer this Assistance
United States
2,725 (23.94%) Offer this Assistance

Special Language Services

Charts

Assistance for Hearing Impaired

Status

Indicates whether the facility has language services for assistance for the hearing impaired.

This Provider This Provider
No
Oshkosh
1 (50.00%) Offer this Service
Winnebago County
4 (80.00%) Offer this Service
Wisconsin
85 (37.61%) Offer this Service
United States
3,104 (27.27%) Offer this Service

American Indian and Alaska Native Languages

Status

Indicates whether the facility has language services for American Indian and Alaska native languages.

This Provider This Provider
No
Oshkosh
0 (0.00%) Offer this Service
Winnebago County
0 (0.00%) Offer this Service
Wisconsin
3 (1.33%) Offer this Service
United States
78 (0.69%) Offer this Service

Spanish

Status

Indicates whether the facility has language services for Spanish.

This Provider This Provider
No
Oshkosh
0 (0.00%) Offer this Service
Winnebago County
0 (0.00%) Offer this Service
Wisconsin
18 (7.96%) Offer this Service
United States
3,054 (26.83%) Offer this Service

Foreign Languages Other Than Spanish

Status

Indicates whether the facility has language services for foreign language services other than Spanish.

This Provider This Provider
No
Oshkosh
0 (0.00%) Offer this Service
Winnebago County
0 (0.00%) Offer this Service
Wisconsin
7 (3.10%) Offer this Service
United States
786 (6.91%) Offer this Service

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Nova Counseling Services, Inc Review
Overall:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarFull StarEmpty Star
Promptness:
Full StarFull StarFull StarEmpty StarEmpty Star
Details:

Overall an expensive disappointment. My advice would be to look elsewhere. Zero mental health attention. Nova treats the "disease" of addiction, that is all. In the entire 28 days, no time was ever spent on getting their clients head's wrapped around why they seek to hide from the world with their substance of choice in the first place. When I asked why, I was told that wasn't important. The disease is the "real" issue. Couldn't it possibly be both...? At Nova there was almost no attempt at engaging the clientele and their specific needs. A very cookie cutter approach. And..."if this isn't working, it's your fault, not ours. We know what to do, you don't. Submit to power (Nova) and never forget that you are powerless..." Nova is big on instilling a mindset of addict for life. Including letting you know that it may take several times at treatment to make any headway. In addition, I am a counselor at several of the northern Wisconsin's prisons, and the staff that I met and spoke to at Nova were on an ego trip much like what I've observed when corrections officers interact with inmates. "Keep your mouth shut, we aren't interested in what you think." The message is, "listen to the lectures, read these papers and complete these assignments, then you'll be healed", rather than, "tell me about yourself and let's tailor something to you". Cold, impersonal and stern, often to the point of being militant. Thankfully my son went into Nova with his head on mostly straight and was able to ride it out or it would have been a disaster. Not what we had hoped for him at all.

Member:
Date:

A Review by Anonymous

Nova Counseling Services, Inc Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
None
Details:

During the family session at Nova they discussed over and over that clients usually relapse. When my daughter relapsed after discharge from the facility we reached out to nova to get her additional help and they turned their back on helping her any further. We were willing to pay whatever fees necessary and they kept saying we don't have a bed for a month when I said we would take that bed then they would say oh we made a mistake we don't now have a bed for 2 months. but good luck to your daughter and your family. I felt that they talked about relapse but did not want to help her get back on track after she had a one time use relapse. she immediately called for help and they provided none. I have called repeatedly and get no return call just emails telling me good luck. They just took our money gave the residents permission to relapse because after all everybody relapses and then turned their back on us.

Member:
Date:

A Review by Anonymous

Nova Counseling Services, Inc Review
Overall:
Full StarFull StarFull StarFull StarFull Star
Care:
Full StarFull StarFull StarFull StarFull Star
Staff:
Full StarFull StarFull StarFull StarFull Star
Facility:
Full StarFull StarFull StarFull StarFull Star
Promptness:
Full StarFull StarFull StarFull StarFull Star
Insurance:
None
Details:

I attended this treatment center and have stayed clean and sober ever since over a year after using substances for over 15 years. This facility saved my life.

Member:
Date:

Discussions

 (Details have not been substantiated)

Whats the patient line phone numbers?

Whats the patient line phone numbers?
Details:

I dont want the main office

Replies:
0
Member:
Anonymous
Date:
Friday, June 30, 2017 11:18 AM MST

Cont. Nova Saved MY Life

Cont. Nova Saved MY Life
Details:

I stayed there 3 months and another 6 months in Oshkosh, attending every AA meeting in town.I moved back home and stayed clean and sober three and half years. Im married 11 years now and own our own home. I won,t lie I can have a social drink now and then (still being a recovering alcoholic) I watch my attitudes and behaviors very very closely.THANK YOU TO EVERYONE AT NOVA. YOU SAVED MY LIFE. DENNIS L.

Replies:
0
Member:
Anonymous
Date:
Friday, May 06, 2011 3:35 PM MST

Supplemental

Last Modified

Monday, February 28, 2011 2:10 AM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Nova Counseling Services, Inc or Nova Counseling Services Inc. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

We appreciate any verifiable updates or additional information you may have on this provider.

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Note: There are a total of 16 centers within 25 miles of this provider.

Newest Reviews

Oshkosh at a Glance

Oshkosh has a total population of 62,916, of which 13,045 are children under the age of 18 and 8,237 are seniors 65 and older. The median age is 32.4.

Total Population:
62,916
Median Age:
32.4
Males:
31,449 (50.0%)
Female:
31,467 (50.0%)
Children (0-17):
13,045 (20.7%)
Adults (18-64):
41,634 (66.2%)
Seniors (65+):
8,237 (13.1%)
Age Breakdown:
Breakdown of age groups in Oshkosh
Married:
26,719 (42.5%)
Divorced:
4,763 (7.6%)
Marriage Breakdown:
Breakdown of marriage in Oshkosh
Hispanic Ethnicity:
1,062 (1.69%)
White:
58,339 (92.73%)
African American:
1,376 (2.19%)
Asian:
1,908 (3.03%)
Pacific Islander:
17 (0.03%)
Indian:
326 (0.52%)
Other:
334 (0.53%)
Two or More:
616 (0.98%)
Racial Breakdown:
Breakdown of race in Oshkosh

Health

The average number of disabilities per resident is 0.24, which does not include institutionalized individuals.

Disabilities:
0.24 (Per Capita)
Dialysis Centers:
2
Doctors:
557
Home Agencies:
2
Hospitals:
2
Nursing Homes:
6
Medical Suppliers:
31
Rehab Centers:
2

Wealth

The median family income is $48,843 while the median household income is $37,636. Roughly 9.02% of the population live in poverty.

Family Income:
$48,843
Household Income:
$37,636
In Poverty:
9.02%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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