Reviews

I couldn't ask for a more compassionate place to go. The counselor and his assistant were very kind. I feel I am on a stable path to recovery with the informative and productive group sessions. I felt understood and cared about. I would recommend to anyone seeking outpatient care.

Administrator and Director of Nursing are rude and unprofessional. Nurses were poorly trained.

they did nursing to my mother, great services

Care was compassionate,caring,and they were flexable with thier scheduling to suite our families needs.

A-1 provided excellent service for my mother and personally helped me understand and obtain the best level of care for her. Their personal service has been extremely help especially since I live in another state.

We had a good experience for our aunt.

Was a deaf patient, enrolled and set up an interperter in a week's advance, Anne Larsen never got me interperter in, and when class started she said to me " you don't need an interpeter, we will talk loud and slowly to you " Missed 6 weeks of lectures and Group thanks to Anne Larsen's "nonexistant concern", it appears she cares more about slapping fees and fines that she keeps forgetting to mark down in her damn book,tryin to accuse me of being absent for a day i clearly remember loathing class cuz i could had been at an bbq. I hope her annoyin dog thats in the class room bothering everyone during group enjoys poopin on all the damn receipts Anne Drops under her desk. Maybe you need some glasses Anne. DO NOT GO TO A-1 Soulutions in everett or you will suffer like i did P.S. The judge dropped the case on me after i told him about this :)...Someone needs to take this old Cocakoo out of the pigeon pen I am very very serious.

Great staff and excellent treatment provided. I would recommend anyone attend treatment at A-1 Solutions Counseling. Very helpful

I have never been to a facility that was more unprofessional. All I needed was a D&A assessment. Not only did they take weeks to complete the assement. I had to call them MANY times prompting them to call the collateral wittnesses. My urinallis came back clean and my assesment was very low, however since I made the director mad by calling her unprofessional she decided to add a 1 day informational class to my assessment which of course they provide and charge for. I am in a custody battle and this was crutial to my case. Making the director/owner of this agency angery will hurt the outcome of your assessment. Use with extreme caution!

Omnicure Home Health, although a small startup agency but provided very good care for my mom. Most of the time their skilled nurses and physical therapists showed up on time. They were very courteous and sincere. My mom was very happy.

The people at this agency are so nice and caring. I am glad I switched.

Considering NO ONE would help me help my mother out of our car(she could not walk) and into the hospital in what was an emergency, which I later had to do myself by going back in and asking for a wheelchair, I am rather upset with the front office staff. The nurses working in the back where the patients rooms are are wonderful people, but the receptionist is what really got to me. I asked for something simple, help in getting my mother into the waiting room, and instead was left to do it myself, panicking, of course, in what was an emergency situation. It took approximately an hour before my mother was called in and roomed, and more than an hour later after that we were finally seen by a doctor.

my grandaughter had services through abbott home care. would definitely use the again.

NOTE: I filled in the above blanks because the form forced me to. After one visit, we decided NOT to use this facility. First impression: the "front" door -- which is around the back -- has seven steps to reach the door! (The other entrance, at ground level, is difficult to find). Second, we were shown around by an uninterested/bored RN who was curt and seemed reluctant to spend more than about 10 minutes with us. Finally -- the clincher -- the smell of stale urine overwhelmed us when we got off the elevator at the patient floor. Worse than the smell of a bus-station men's room. In addition, we visited after dinner and the halls were filled with drowsy (drugged??) patients who showed no spark -- though all seemed clean and well cared-for. Questions: rdanca@gmail.com

Aberjona was the worst mistake my family ever made. The rooms are dated, the quality care was horrible. Patients left in urine soaked bed for hours on end, food gross, aides not in tune to pt needs and rather abusive, therapist spent more time talking than working. Beds never changed. Diabetic patient woke up in the middle of night to be given ice cream clear case elder abuse. Found family memeber crying everyday on my visit. This the worst facility I have ever been too. Do yourself and your family a favor seek medical care elsewhere. Family member put in with roomates when she was to be isolated brought to their attention but they just ignored my concerns.

Very unhappy with the treatment of my family member, fell with fractures and was being assisted with a CNA who was chatting and not paying attention to what she was doing. The incident was reported until 24 hours later

I am an 87 year old female who is veary pleazed with this place og business.

It's unfortunate that our elders are put in such a facility were some of the workers do not care. The state should supervise this facility on a regular basis. This nursing home needs major changes not only to the appearance of the building but it also needs a shake down with the employees. Some are rude and can careless.

Staff was horrible. All overweight smokers. Complained to the administrator, who was very rude, and got nowhere. Would not recommend!!

I was very pleased with the service I received. I recommend using this agency.

The staff had the wrong reason for my father being admitted in his file, did not feed him or give him water for three days and the doctors could not be bothered to speak to me or my mother about my father.

Arrogant attending physician in ED and resident. Poor nursing care in ED and on floor. I hated the place.

Fell from tree, broke back. very good care.

Grossly Understaffed with nurses. No one available to get patients out of bed/bed pan/excessive use of catheder because of this. Total lack of care of patients not due to poor nursing but due to poor scheduling or Lack of Nurses. Dr's unwilling to give information about patient. Arrogance by most doctors and uncaring attitude about their patients.

THEY HAVE NO BLACK PATIENTS, AND THEY HAVE NO BLack EMPLOYEES, MY SON was employed there 3 years (african american) He was treated very unfair,(first rehab net) their rehab department.

This homecare business has skilled RNs that care and provide reliable care.

all they care about is their money, they only care about staff performance when thing heat-up. they treat their staff with disrespect, management is very rude.

slapshot care....in and out....lack of concern, professionalism....just another lousy home care agency....can find better anywhere....don't be fooled.

very caring and efficient staff. Quality of care is most important. Management and staff work well together.

I'm not the easiest person to work with! But my nurses come every time they are supposed to, and always treat me with respect. So do the people who answer the phones at the office. I told my friends to use Able if they can.

poor quality of care, poor management

They go the extra mile to help via referrals and phone calls. Drug/alcohol counselor visits the schools and gets involved in the educational process to help juveniles.

They promptly did my evaluation and I am still in groups there. This is the first treatment agency Ive been to that cares about the patient more than the money.

Very good care & staff. Great communication with Nurse Manager. Very pleased overall

Very professional and always arrived on time.

The Watershed is just awful! They lie to get you there. They have no compassion for families back home. I have never been spoken to so rudely in my life, HONESTLY! My husband now faces losing his job based on information the watershed provided them! He went willingly into this program! Please research other treatment centers!

Facilities are tiny and unkempt with no desks. The first two price options they gave me were obvious rip offs because the "pay as you go" option is cheaper by over $1000. I've only seen one employee at the location and in my first interview the lady was wolfing down Thai food in front of me while I was starving, then interrupted our interview again to make an order for a double bacon cheeseburger "greasy as f..." for lunch the next day. Any possible task or movement was accompanied by a sigh or complaining. I could have tolerated the lack of professionalism and rape of my checkbook, but... when they locked the door in my face before one of their meetings, I flipped. And I mean in my face at about a minute-thirty before the meeting started (I wear a Garmin, so I knew the exact time). I heard the lock click while I was out in front of the door. After calling the office and knocking a few times, I finally tried banged on the door really hard because nobody was answering, there is no doorbell, and the classroom was in the back. By the time she answered the door it was maybe two minutes past and she wouldn't let me attend. Well... I stomped out of there, threw my helmet on the ground gave her the finger. Not my proudest moment. I felt really bad for getting as upset as I did so I immediately called to apologize and explain that I've been without my anti-depressants for about a week due to a online pharmacy error. When I spoke with her immediately after leaving a message for the director at the main Acadia office(which was never returned), she instructed me that everything was "going to be alright" and I wouldn't need to talk to the director. Considering that I'm at the highest dosage of three of these medications along with the fact that I was obviously crying at this point on the phone, I thought the apology was enough. However, after my fit of vulgarity the employee had already called the headquarters and, I can only assume, lied to them about the details of the situation. Saying that when I threw my helmet on the ground I was actually swinging at her. Believe me, if I wanted to hit a 300lb+ women with a bike helmet at point blank, I don't think I'd miss. A few days later I got a message on my phone that my attendance was terminated and that they'd call the police on me if I came to their office. Anybody feel like relapsing yet? Because I sure do. Acadia NW has to be a scam suckling off of the state mandated DUII recovery program with those kind of fees, an unlimited supply of customers sent by the state with little to no advertising, and only one employee in the shoddy office. Please don't go here if you're serious about recovery.

Acadia is a JOKE! They could car less about your treatment success, or about you as a person. They only care if you have money in your pocket upon arrival. The so called counslers are arrogant pukes without a conscience. the staff acts as if they 8 years old. there crininals and should be stopped! Find treatment elsewhere or you will regreat it very, very. much! SYAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!

Acadia NW simply wants your money. They do not care if you get the treatment you need as long as they get paid. If you are unable to pay them, they refuse to let you go to your next class, yet they charge you for it in your absence, in addition to giving you an extra fee for a UA. So if you can't afford your payment for they day, they refuse to treat you, and charge you more. They give you no end date of treatment, and will not allow you to stop treatment until your bill is completely paid. If you can't afford to pay each payment in full up front it is a black hole of money, you will loose, and the Lexus driving so-called councelors, who may also be the son of the owner with no actual experience treating people, will only be wealthier.

Unfortuntely I got nothing out of the experience there besides an enormous amount of debt. Things were not followed through with in a timely manner whatsoever. This place is a joke.

When we first got there this was a good nursing home but since then things have changed. The Cna"s some are nice others are not. They discuss everybody's business. The nurses are very few they are not very helpful they look at you like you are crazy or when you say something about your family member they look at you like you are crazy or your family member is. They take too long to come to the room when buzzed. If an emergency happens they wait too long for the doctor to call back before calling 911, which can lead to death for your family member. We have gone to management on several occasions and nothing seems to get done. On the weekend there is no supervision so needless to say things move very very slow on the weekends.

Loved it. Suggest to anyone wanting help with a substance abuse problem.

It was an awesome experience. The staff were incredible.

Counseling staff: some have no training in mental health. They are not qualified for the work they are supposed to be doing.

My Homecare experience with Acaria was incredible. My nurse and therapist helped me recover from my operation with such kindness and knowledge . I was very grateful to have them.

I am wanting everyone to know that this is the worst home health by far....I give it to the cnas the ones that arehelpful and caring but the office and staff in the office are not!!! They are not following state guidelines, and in my thoughts does not deserve to be open and running!!!! Family business for sure and they should have let it fall to the ground before digging the whole deeper--DO NOT PUT YOUR LOVED ONES HERE

Not Satisfied with the service

The nurses were very friendly.

wouldnt know insurance use

This agency is now located in Ypsilanti Michigan and under new management. They were given an award for their excellence in patient care by CHAP.