Newest Reviews

know from experience don loves to change meds on her own without md knowledge

Nurses, staff do not respond to calls; very poor food (sandwichs). Overall lack of cleanliness (helping parent bath, clean linens. Failure to provide meds timely as ordered by doctor.

excellent facility, well prepared to handle addiction problems. non stop programs and very in-tune with the patients and the families needs.

provided iv therapy to my dad they were excellant in all areas.

Dirty facility,lots of unnecessary deaths caused by pneumonia and staph infections.

This is nothing but a scam to get your money. The building is in disrepair, the employees treat you as sub-human, and it's just a horrible place.

Vna was a very caring agency. Nurses,pt,and hha treated me with respect. They really care. I will always us them and tell friends and family to always ask for vna of sw Georgia.

Good people, good program, I would recommend to anyone in need of rehab.

I just left there and it was an ok stay. Everyone was nice except for a few. Many rules, and nasty food. I felt very institutionlized in there. Meet a lot of wonderful people, and love my cottage sisters

This is the worst hospital I have ever been too. I refuse to ever take me or my family to this hospital ever again.

After being hires they decided to change their minds before my start date with no reason. If this is how they treat their employes how do they treat the client?

Certain residents totally ignored. Especially by particular evening nurse.

Our father often has wet pants because they don't toilet him and change his brief often enough. This is a common occurence. Yesterday when I arrived to visit with him, his room smelled of urine. When I sat down on the side of his bed my pants got soaked with urine and I had to remove my pants to drive home so the car seat wouldn't get full of urine. We are looking for a new facility for our father.

Sraight & Narrow located in Paterson, NJ is no place you want to send a addict who wants to recover. The patients walk the streets to get from one part of rehab to another and this place is in a horrible location. This rehab should be shut down.

Terrible rehab center. The workers keep your money, smokes, and postage stamps. Patients clean the buildings all day. Patients only attend 3 NA or AA meetings a week and only 2 or 3 group sessions daily. Patients have to walk the streets to get from sleep area to eating area. They pass drug dealers along the way and no supervision around them. Patients can do as they please over the weekend because the staff leaves. There are no meetings or groups held over weekend. This by far is the worst rehab ever.

This is the worst treatment center ever! They took advantage of us financially. It has been 6 months and they still have not reimbursed us the money they owe us.

In the nearly 7 yrs I was treated at Littlestown Dialysis Clinic, I was impressed by the competence and caring of the staff and Drs. The facility was always clean, cheerful and hospitable.

this facility is understaffed..has no air conditioning or central air at this time is a very old building and in desperate need of attention..to big of a turnover for employees which means no stability for loved ones

Staff was ignorant and rude. My day there consist of cleaning and cooking. I worked 6 or more hours daily for them and if a meeting was durring the time i was working, then i missed that meeting. I always thought first 28 days of sobriety that you should attend one meeting a day for 28 days straight. I attended 3 to 4 meetings a week and had 2 group sessions a day. The rest of the day we were put to work cleaning for them. My family sent money and I never received any of it. They keep your cigarettes and give you a pack every two days and then say you have none left, when my family sent me a carton. I would have to walk 3 blocks from the building where i slept to go eat at another building and I would walk with my roommate and the drug dealers would walk with us and try to sell us drugs. NO SUPERVISION so if your serious about getting clean and sober, i wouldnt go to Straight & Narrow because you can do as much drugs as u want....its everywhere! On the weekends all the staff was off and we had no meetings or groups. Could pretty much do as we pleased. This place only cared about making money and stealing your cigarettes and postage stamps. there was two counclers that seemed like they really wantd to help but when 5 O'clock hit....they flew out of there with everyone else and never looked back. I walked out of that place and i will never go back and hope people read this and dont send their love ones to that place. Im surprised this place hasnt been investigated because so many have complained about that place. I went into another rehab and im recovering well and im glad i left that horrible place "Straight & Narrow" because if i had of stayed.....i would still be using drugs or maybe even dead from drugs. DONT SEND ANYONE YOU LOVE TO THAT HORRIBLE PLACE !!!!

I was sent here for an evaluation after a failed drug test at work for marijuana. I went to the counselor and explained that I preferred to smoke a little cannabis every once in awhile instead of drinking which I hate. What was his assessment he sent me to Alcohol education classes an hour away. Not sure but would not be suprised if they were getting a kickback from these classes.

Not pleased with treatment of my loved one...not well treated.

Office staff was nice but inept, Ins billing took 15 months, zero accountability, complete failure to coordinate nearly everything. Treatment worked ok.

Smells horrible, cockroaches, staff not friendly.

Citehealth really doesn't know what they're talking about. No emergency services? Geez, I wonder what I was doing and getting paid for for the last six years. I wonder if the ER docs at Hendrick in Abilene were hallucinating all those patients transferred there for specialty care we did not have available? (small town, two doctors) I guess there are several people who are delusional in believing they are still alive and walking around. There is an emergency medical group providing ER coverage there as we read citehealth's drivel. How can you justify your existence, citehealth? Wrong reports about stuff you clearly never checked. I'd never heard of you 'til now. You sure as hell never talked to me in the ER. Obviously, you never talked to the group, either. Explain my rating? We were, and they are, just good folks trying to make things better in a hospital which receives no tax support, and covers a medically underserved area that has been a federally declared disaster area for (I believe this number to be correct) 13 years in a row. I'd really like to see citehealth make things work as good or better, under the same circumstances. I live hundreds of miles away from there, and I'm needing some serious surgery. I plan on going there to have it done. I trust them with my life. They saved my life once already. They can and would be happy to do it again.

They forced shots of giadon on me when i refused medication and was acting perfectly calm. As well as this, they also were very adamant on forcing patients to take medication against their will.

One of the best Centers for rehab and nursing care in the greater Norristown area. My mother was there.

To whom it may concern: On July 12, 2011 I went to Harford Memorial Hospital Emergency Room, Upon entering the waiting room, it was absolutely filthy, this was my first impression. Once I was called back for treatment, I was put into a room that was freezing cold, the nurse inserted an IV, not a soul supplied me any blankets upon request. I waiting in pain in that room for hours. I was of course a bit disgruntled, but realizing there is usually a wait in any emergency room I continued to wait patiently. Curling up in the fetal position in pain, I noticed blood on the bed rail that was IN NO WAY mine!! I decided at this point I was leaving, IV or not! Upon gathering my personal items and dressing I began to walk out the Emergency room. Suddenly there were three nurses trying to keep me from leaving, they insisted I sign a form to say that I was refusing treatment, I did not consent to signing this form, and never did. While walking out of the hospital...in pain, The nurses continued to follow me to my vehicle. I got into my car and proceeded to Upper Chesapeake Hospital emergency room. I WAS NOT seen by any doctors while at Harford Memorial, and received no attention whatsoever besides the insertion of the IV. It seemed quite remarkable to me that there was a total of three nurses that chased me out of the hospital, but could not offer any care while I waited in excruciating pain for hours! I do not know who is in charge at this particular hospital, but it has extremely poor sanitation, and an Emergency room that is possibly under-staffed, or doctors and nurses who just do not care. I do not believe under ANY circumstances that I should me made to lay in a bed contaminated with another persons bodily fluids!! This to me is a shocking sanitary issue. I do not believe that this hospital should be paid for care unreceived. I sincerely believe that the health department would completely agree with me. I wanted nothing more than to receive care immediately considering my condition, but instead had to be driven to yet another facility. I felt that in these unsanitary conditions that had I stayed I would of ended up with something else! This hospital MUST be inspected by the health department. In my dismay we have two hospitals that are local, and both owned by the same individuals. The care in both corresponding hospitals (Upper Chesapeake & Harford Memorial) is appalling, although Upper Chesapeake seems to be a bit more sanitary. This is unacceptable by any means. I did in fact contact my insurance company in reference to this matter, and told them under no circumstances that Harford Memorial should be paid for these atrocities. If I am made to pay this bill, it is my intent to contact the media, as well as the health department. I should contact them anyhow. I have children as well and would loath having to have them treated in any of these facilities. As I conveyed earlier, our area has no choice between Emergency rooms. I would, had I had the option, hightailed it to another facility if there was any way possible. These conditions are deplorable, and should not continue. Please feel free to contact me in reference to this matter. I may be reached at: (410)937-4258. This is after all, the insurance companies being taken as well, and people wonder why health insurance rates are skyrocketing! I appreciate your time and attention to this matter.

Worst hospital. Unfriendly and unhelpful. Go to Chilton, they are much more accomadating.

Care Providers provided me with skilled staff and helped my recovery process. I highly recommend them.

This facility is all about money and not the well being of the patient. Once medicare coverage stops after 20 days they say the patient has reached their plateau and they can no longer assist them so they can get patients out before they payments they receive through medicare are reduced. If you want your loved on to recover or obtain their best potential this is not the place. The Covington would rather push the patient back in to a hospital or another skilled center than care for them through the patients entire convalescence. To be so heartless one needs to question the rehab staff and how hard they really push patients to be all they can be. It would be interesting for the government to pull the records of this facility and see how many patients ever stay beyond what medicare pays for.

When I arrived at Gulf Coast I was very sick to say the least. I had been abusing many different types of drugs for the past several years. I felt at home while I was there. My room was very clean and my bed was very comfortable. I had been to a few rehabs in the past and I always ended up relapsing. The staff was very kind and caring, I can say without a doubt they really did care about me. The other rehabs I went to I was a number, herded from group to group meetings all day long. This was more one-on-one therapy and that's what worked for me. The therapist were very insightful with what they found to be the underlying issues. They asked me if I would like to have my family start therapy as well. I was kinda scared at first but I am so glad I ended up accepting there offer. My family is truly a family now. I am back to being the son I was years before all the drug abuse started. I spent around 90 days there, actually I believe it was closer to 100. They told me when I arrived that it takes as long as it takes, they didn't put a time limit on the number of days I was allowed to stay. I always tell my friends that if you know of anybody that is suffering with a drug or alcohol problem I found a solution at Gulf Coast. Randy and Debbie were wondefull...

I seriously do not recomend this center! The manager does not work with your work, or family schedules! She will put you on a shift that she wants you on. This should be up to us patients what shift we want! Her attitude is nasty! The manger does not care about your well being. They make you sit in the waiting room and always goes past the schedule time you are suppose to be hooked up and takes other patients in first esp the patients that just walk through the door. This is not right when you have been sitting there for a half hour sometimes longer!nurses dont pay attention always playing or talking on cell phones. That should be prohibited when you have work to do and patients are ill! Please please dont go to this center if you care about your health! A very concerned patient who is transfering out of this center asap!

staff ounconcearned about individual well being

The quality of care is terrible. The nurses are rude and they don't like to answer call bells. The nurses and the administration don't give a damn about the residents or their families. I wouldn't recommend this place to my worst enemy.

Main hospital building is quite old with limited facilities, although there is a new facade upfront to give it a more modern look. Most items in rooms such as TV and phone have to be "rented". Main issue is with quality of service, promptness, and clarity of answers. My father was recently admitted during a routine out-patient procedure and spent three (3) days with limited doctors' visits and coherent feedback. When possible, avoid this hospital, there are better alternatives within miles.

staff was very pleasant and attended to all needs. Doctor care was great.

Great facility and great nursing care and doctor care.

Norwich clinic is a joke they need to get new head people ther it went to hell when Tracy left the counselors are lil girls that haven't been threw shit and fat bitches that think they run shit and don't even get me started on mr tight ass that walks around with his nose so far up in the air he can see how arrogant he is. Every time I talk to this man I want to go shoot up he shouldn't be working in a clinic nevermind running a clinic asshole im lucky to have the only sane competent counselor ther if it wasn't for her I would be back on the streets I want to know who is head who can I contact to go above my clinic head he shouldn't be taking a grievance about himself should he? Idk this clinic could be better if new staff came in

ALL WONDERFUL FROM NURCES, DR. FOOD WONDERFUL I CAN'T SAY ANY THING BUT AAAAAA+++++ IN MY BOOK

chris winters is very unprofessional. I have already filed a complaint against him. I would not recommend him to anyone.

Staff was very professional and prompt. They treated me with dignity and kept me up to date on all changes in my care. Best home health agency in St. Joseph, MO!

Emergency Care was terrible. My husbandl died in this hospital because he did not receive "emergency" care.

This facility re-uses bipaps. They have frequent changes of nursing administrators. They are not clean and the administrator is not at all empathetic with families or the need for clarity and continuum of care.

My father spent his final hours at Alta View Hospital they left him in pain and discomfort for 16 of his last 30 hours

We had to use Union Regional Home Health when our newborn son was dischared from the hospital. The Nurse was not only very knowledgable and professional, but she was friendly and compassionate to all of us. We used home health for 2 weeks and I was very happy when my son was well enough to not need the home health anymore, but I was sad that I wouldn't have her as his nurse anymore.

I was very satisfied with this clinic. This is owened by local people, as i was told, they took quick decisions. It was great to have personal touch. I had a new dialyser every time. Ihad to go back to Indiana. I wish I would have this kind of facility there too. Great Doc & Staff. Thanks for taking care of me :-).

Not very attentive to residents needs. Let residents go all day with dirty clothes on. Staff not very accommodating to family members. Not a good experience.

Staff does not do enough to motivate residents, they let them lay in bed all day. Business office is very unorganized. Facility is old and needs updated. Not much for resident activities.

Patient care is substandard in this facility. I observed a lack of concern regarding infectious disease prevention... ie stehtocopes falling to the floor and with out using common sense decontamiation procedures being used near a patients fresh surgical incisions! Used colostomy bags were left in the patients sink for hours!

COLD,DARK,ONE STEP ABOVE JAIL.NOT THE PLACE TO SEND A LOVED ONE.