Thunderbird Dialysis

Detailed report on the dialysis center located in Glendale, Arizona (AZ).

Thunderbird Dialysis is a large dialysis clinic with 24 stations based at 5750 W Thunderbird Road Building G Suite #750 in Glendale, AZ. The for-profit facility is operated by Renal Care Group, Inc, which runs other dialysis facilities. The center was certified by Medicare in 1989. The facility offers in-center hemodialysis and in-center peritoneal services. The patient survival category for this clinic is average.

Staff is made up of the full time equivalent of 9.08 registered nurses, 13.10 technicians, 1.08 social workers, 1.39 dietitians, 2.09 administrators, 1.09 managers, and 0.38 other employees. Thunderbird Dialysis furnished 110,418 units of epoetin to patients in 2006, which is below average when compared nationally. The number of patients that have a URR of 65% or more is on par with national levels. Patients with a HCT of 33% or higher is close to national levels.

Overall Rating

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Rated 1.00 out of 5 from 1 User Review
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Quality of Care Rating

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Rated 2.00 out of 5 on this user rated measure.

Staff Rating

Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Rated 1.00 out of 5 on this user rated measure.

Facility Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 2.00 out of 5 on this user rated measure.

Promptness Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 2.00 out of 5 on this user rated measure.

Operated By

Renal Care Group, Inc

Ownership Type

For-Profit

Address

5750 W Thunderbird Road Building G Suite #750
Glendale, AZ 85306

Phone Number

(602) 439-9502

Geographic Coordinates

33.610727, -112.183943
* The accuracy of these coordinates is at a address level.

Certification Date

05/03/1989
* Originally passed inspection by Medicare or Medicaid on this date. This is not the same as accreditation.

Stations

The total number of dialysis stations the facility operates. Each patient is assigned to a station when receiving dialysis treatment. Typically, a single station offers just one type of dialysis treatment, but multiple station types can be offered per facility.

This Provider This Provider
24
Glendale Average
13
Maricopa County Average
17
Arizona Average
17
United States Average
17

Services

Charts

In-Center Hemodialysis Service

Status

Indicates whether the facility offers hemodialysis services on site. Hemodialysis is the process of pumping blood through a dialyzer with dialysate. After being cleaned, the cleansed blood is the returned to the body.

This Provider This Provider
Yes
Glendale
4 (80.00%) Offer this Service
Maricopa County
52 (96.30%) Offer this Service
Arizona
91 (96.81%) Offer this Service
United States
4,686 (96.96%) Offer this Service

Hemodialysis Training Service

Status

Indicates whether the facility offers hemodialysis training at patients' place of residence.

This Provider This Provider
No
Glendale
0 (0.00%) Offer this Service
Maricopa County
4 (7.41%) Offer this Service
Arizona
6 (6.38%) Offer this Service
United States
806 (16.68%) Offer this Service

Late Shift Service

Status

Indicates whether the facility has a shift starting at 5:00 PM or later.

This Provider This Provider
No
Glendale
0 (0.00%) Offer this Service
Maricopa County
6 (11.11%) Offer this Service
Arizona
9 (9.57%) Offer this Service
United States
931 (19.26%) Offer this Service

In-Center Peritoneal Service

Status

Indicates whether the facility offers peritoneal services on site. Peritoneal dialysis is the process running a sterile solution of minerals and glucose through a tube into the peritoneal cavity. The dialysate is left for a period of time to absorb the waste products and then drained.

This Provider This Provider
Yes
Glendale
2 (40.00%) Offer this Service
Maricopa County
12 (22.22%) Offer this Service
Arizona
22 (23.40%) Offer this Service
United States
2,235 (46.24%) Offer this Service

Quality Measures

Charts

Patient Survival

The patient survival category set by Medicare and Medicaid directly. Facilities fall into one of three categories; better than expected, as expected, or worse than expected.

As Expected
As Expected As Expected As Expected As Expected As Expected As Expected As Expected As Expected As Expected As Expected

Patients with URR of 65% or More

The number and percentage of patients that had a urea reduction ratio of 65% or higher. The URR is a measure used to quantify hemodialysis treatment. A higher value is better, with the minimum accepted value by Medicare and Medicaid being 65%.

This Provider This Provider
65 (98.00%)
Glendale
105 (93.50%)
Maricopa County
1,571 (94.38%)
Arizona
3,384 (94.27%)
United States
225,886 (94.68%)

Patients with HCT of 33% or More

The number and percentage of patients that had a hematocrit level of 33% or higher. The hematocrit level of an individual is considered an integral part of their complete blood count. Typical hematocrit levels are 38% to 52% in males and 37% to 47% in females.

This Provider This Provider
74 (92.00%)
Glendale
107 (92.50%)
Maricopa County
1,510 (93.37%)
Arizona
3,279 (92.90%)
United States
221,150 (92.20%)

Staff

Registered Nurses on Staff

The number of full time equivalent registered nurses employed on staff by this provider in 2006. Staff and on call employees are mutually exclusive.

This Provider This Provider
9.08
Glendale Average
3.82
Maricopa County Average
2.40
Arizona Average
2.79
United States Average
3.91

Licensed Practical Nurses on Staff

The number of full time equivalent licensed practical nurses employed on staff by this provider in 2006. Staff and on call employees are mutually exclusive.

This Provider This Provider
0.00
Glendale Average
0.59
Maricopa County Average
0.08
Arizona Average
0.08
United States Average
0.82

Doctors on Staff

The number of full time equivalent doctors employed on staff by this provider in 2006. Staff and on call employees are mutually exclusive.

This Provider This Provider
0.00
Glendale Average
0.00
Maricopa County Average
0.03
Arizona Average
0.04
United States Average
0.09

Nursing Aides on Staff

The number of full time equivalent nursing aides employed on staff by this provider in 2006. Staff and on call employees are mutually exclusive.

This Provider This Provider
0.00
Glendale Average
0.39
Maricopa County Average
0.58
Arizona Average
0.33
United States Average
0.31

Technicians on Staff

The number of full time equivalent technicians employed on staff by this provider in 2006. Staff and on call employees are mutually exclusive.

This Provider This Provider
13.10
Glendale Average
6.77
Maricopa County Average
7.18
Arizona Average
7.55
United States Average
7.03

Social Workers on Staff

The number of full time equivalent social workers employed on staff by this provider in 2006. Staff and on call employees are mutually exclusive.

This Provider This Provider
1.08
Glendale Average
0.72
Maricopa County Average
0.56
Arizona Average
0.61
United States Average
0.66

Dieticians on Staff

The number of full time equivalent dietitians employed on staff by this provider in 2006. Staff and on call employees are mutually exclusive.

This Provider This Provider
1.39
Glendale Average
0.64
Maricopa County Average
0.50
Arizona Average
0.54
United States Average
0.57

Administrators on Staff

The number of full time equivalent administrators employed on staff by this provider in 2006. Staff and on call employees are mutually exclusive.

This Provider This Provider
2.09
Glendale Average
1.07
Maricopa County Average
1.01
Arizona Average
1.29
United States Average
1.79

Management on Staff

The number of full time equivalent management employed on staff by this provider in 2006. Staff and on call employees are mutually exclusive.

This Provider This Provider
1.09
Glendale Average
0.85
Maricopa County Average
1.10
Arizona Average
0.84
United States Average
0.82

Others on Staff

The number of full time equivalent other employees employed on staff by this provider in 2006. Staff and on call employees are mutually exclusive.

This Provider This Provider
0.38
Glendale Average
0.31
Maricopa County Average
0.31
Arizona Average
0.47
United States Average
0.50

Registered Nurses on Call

The number of full time equivalent registered nurses employed on call at this provider. Staff and on call employees are mutually exclusive.

This Provider This Provider
0.00
Glendale Average
0.76
Maricopa County Average
0.76
Arizona Average
0.58
United States Average
0.06

Licensed Practical Nurses on Call

The number of full time equivalent licensed practical nurses employed on call at this provider. Staff and on call employees are mutually exclusive.

This Provider This Provider
0.00
Glendale Average
0.00
Maricopa County Average
0.00
Arizona Average
0.00
United States Average
0.01

Doctors on Call

The number of full time equivalent doctors employed on call at this provider. Staff and on call employees are mutually exclusive.

This Provider This Provider
0.00
Glendale Average
0.00
Maricopa County Average
0.04
Arizona Average
0.09
United States Average
0.13

Nursing Aides on Call

The number of full time equivalent nursing aides employed on call at this provider. Staff and on call employees are mutually exclusive.

This Provider This Provider
0.00
Glendale Average
0.00
Maricopa County Average
0.00
Arizona Average
0.00
United States Average
0.00

Technicians on Call

The number of full time equivalent technicians employed on call at this provider. Staff and on call employees are mutually exclusive.

This Provider This Provider
0.00
Glendale Average
0.06
Maricopa County Average
0.15
Arizona Average
0.11
United States Average
0.04

Social Workers on Call

The number of full time equivalent social workers employed on call at this provider. Staff and on call employees are mutually exclusive.

This Provider This Provider
0.00
Glendale Average
0.00
Maricopa County Average
0.00
Arizona Average
0.01
United States Average
0.02

Dieticians on Call

The number of full time equivalent dietitians employed on call at this provider. Staff and on call employees are mutually exclusive.

This Provider This Provider
0.00
Glendale Average
0.00
Maricopa County Average
0.00
Arizona Average
0.01
United States Average
0.03

Administrators on Call

The number of full time equivalent administrators employed on call at this provider. Staff and on call employees are mutually exclusive.

This Provider This Provider
0.00
Glendale Average
0.00
Maricopa County Average
0.01
Arizona Average
0.00
United States Average
0.03

Management on Call

The number of full time equivalent management employed on call at this provider. Staff and on call employees are mutually exclusive.

This Provider This Provider
0.00
Glendale Average
0.01
Maricopa County Average
0.00
Arizona Average
0.01
United States Average
0.02

Others on Call

The number of full time equivalent other employees employed on call at this provider. Staff and on call employees are mutually exclusive.

This Provider This Provider
0.00
Glendale Average
0.00
Maricopa County Average
0.00
Arizona Average
0.00
United States Average
0.01

Treatment Figures

Charts

Units of Epoetin Furnished

The number of units of epoetin (EPO) furnished by this provider to its patients in 2006.

This Provider This Provider
110,418
Glendale Average
51,482
Maricopa County Average
46,563
Arizona Average
51,149
United States Average
259,761

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Thunderbird Dialysis Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Details:

Another terrible experience with this clinic. I am convinced they don't really care about their patients. All they are concerned with is staying on schedule,and the bottom line.Even if it means cutting short the much needed dialysis treatment. I'm so disappointed with the manager of this clinic. It's sad that patients patients who arent able to advocate for themselves are at risk of receiving this poor standard of care. Being treated like a number with such a lack of compassion is heartbreaking.

Member:
Date:

Discussions

 (Details have not been substantiated)
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Supplemental

Last Modified

Saturday, August 30, 2008 1:25 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Thunderbird Dialysis or Thunderbird Dialysis. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

We appreciate any verifiable updates or additional information you may have on this provider.

Nearby Dialysis Centers

  1. Dialysis Center
    Saguaro Dialysis
    Located 0.87 miles away in Phoenix at 5130 West Thunderbird Suite 2.
  2. Dialysis Center
    Arrowhead Dialysis
    Located 1.85 miles away in Glendale at 16844 North 59TH Avenue.
  3. Dialysis Center
    Dialysis Center of Glendale
    Located 4.00 miles away in Glendale at 5957 West Northern Avenue #108.
  4. Dialysis Center
    Southwest Kidney Home Dialysis..
    Located 4.25 miles away in Glendale at 20325 North 51ST Avenue Building 11 Suite 184.
  5. Dialysis Center
    Phoenix Artificial Kidney Center
    Located 4.57 miles away in Peoria at 13090 North 94TH Drive Suite 100.
Note: There are a total of 48 centers within 35 miles of this provider.

Newest Reviews

Glendale at a Glance

Glendale has a total population of 218,812, of which 65,862 are children under the age of 18 and 16,179 are seniors 65 and older. The median age is 30.8.

Total Population:
218,812
Median Age:
30.8
Males:
109,168 (49.9%)
Female:
109,644 (50.1%)
Children (0-17):
65,862 (30.1%)
Adults (18-64):
136,771 (62.5%)
Seniors (65+):
16,179 (7.4%)
Age Breakdown:
Breakdown of age groups in Glendale
Married:
92,402 (42.2%)
Divorced:
18,785 (8.6%)
Marriage Breakdown:
Breakdown of marriage in Glendale
Hispanic Ethnicity:
54,343 (24.84%)
White:
165,293 (75.54%)
African American:
10,270 (4.69%)
Asian:
6,003 (2.74%)
Pacific Islander:
293 (0.13%)
Indian:
3,181 (1.45%)
Other:
26,188 (11.97%)
Two or More:
7,584 (3.47%)
Racial Breakdown:
Breakdown of race in Glendale

Health

The average number of disabilities per resident is 0.29, which does not include institutionalized individuals.

Disabilities:
0.29 (Per Capita)
Dialysis Centers:
5
Doctors:
1,379
Home Agencies:
1
Hospitals:
2
Nursing Homes:
4
Medical Suppliers:
73
Rehab Centers:
8

Wealth

The median family income is $51,162 while the median household income is $45,015. Roughly 11.74% of the population live in poverty.

Family Income:
$51,162
Household Income:
$45,015
In Poverty:
11.74%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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