Citrus Valley Home Health
Detailed report on the home care agency located in West Covina, California (CA).
Citrus Valley Home Health is a non-profit home care agency based at 820 N Phillips Avenue in West Covina, CA. The agency services an area over 600 square miles in size with over 2,770,000 residents. It was certified by Medicare in 1986. A total of 15,898 Medicare visits were made to 763 home care agency patients in 2006. The provider was reimbursed $2,955,800 for these services.
Citrus Valley Home Health offers nursing care, physical therapy, occupational therapy, speech pathology, medical social, and home health aide services. Patients of this agency are more likely to have their bladder control improve, when compared to other agencies in the state. However, patients are not as likely to have less pain when moving around and need urgent unplanned medical care less often, when compared to other state home care agencies.
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Ownership Type
Certification Date
Address
West Covina, CA 91791
Phone Number
Geographic Coordinates
Service Areas
Services
Nursing Care Services
Indicates whether the agency offers nursing care services. Services are performed by a registered or licensed nurse. Typically, these services are only provided when; a physician orders this type of care, care must be provided on an intermittent or hourly basis, care is reasonable and necessary for the treatment of the patient's illness or injury, and the care is not custodial in nature.
- This Provider
- Yes
- West Covina
- 8 (100.00%) Offer this Service
- Los Angeles County
- 288 (100.00%) Offer this Service
- California
- 618 (100.00%) Offer this Service
- United States
- 8,789 (100.00%) Offer this Service
Occupational Therapy Services
Indicates whether the agency offers occupational therapy services. This service attempts to improve the patient's abilities in daily living, increase awareness of body and surroundings, improve recognition, and teach techniques to simplify tasks.
- This Provider
- Yes
- West Covina
- 8 (100.00%) Offer this Service
- Los Angeles County
- 284 (98.61%) Offer this Service
- California
- 600 (97.09%) Offer this Service
- United States
- 7,902 (89.91%) Offer this Service
Speech Pathology Services
Indicates whether the agency offers speech pathology services. Care givers assess, diagnose, and treat the patient's illnesses and disabilities effecting their speech, language, voice, swallowing, and cognitive communications.
- This Provider
- Yes
- West Covina
- 8 (100.00%) Offer this Service
- Los Angeles County
- 278 (96.53%) Offer this Service
- California
- 585 (94.66%) Offer this Service
- United States
- 7,452 (84.79%) Offer this Service
Physical Therapy Services
Indicates whether the agency offers physical therapy services. Services may be provided by nurses, therapists, social workers or home health aides. Typical sessions are one hour in length and are on a one to one basis between the patient and the care giver. A mobile clinic or portable treatment equipment may be used.
- This Provider
- Yes
- West Covina
- 8 (100.00%) Offer this Service
- Los Angeles County
- 285 (98.96%) Offer this Service
- California
- 613 (99.19%) Offer this Service
- United States
- 8,535 (97.11%) Offer this Service
Medical Social Services
Indicates whether the agency offers medical social services. This service helps each patient cope with social, psychological, and medical issues arising from an illness or injury. Care givers often act as a mediator between the patient, family, medical personnel, and community.
- This Provider
- Yes
- West Covina
- 8 (100.00%) Offer this Service
- Los Angeles County
- 284 (98.61%) Offer this Service
- California
- 606 (98.06%) Offer this Service
- United States
- 7,155 (81.41%) Offer this Service
Home Health Aide Services
Indicates whether the agency offers home health aide services. Aides provide housekeeping, personal care, and dietary services. Typically, records are kept of the services provided and the patient's condition.
- This Provider
- Yes
- West Covina
- 8 (100.00%) Offer this Service
- Los Angeles County
- 286 (99.31%) Offer this Service
- California
- 608 (98.38%) Offer this Service
- United States
- 8,530 (97.05%) Offer this Service
Quality Measures
Less Pain when Moving Around
The percentage of patients who have less pain when moving around. This measure identifies the frequency that pain interferes with a patients' activities. [1] A higher percentage can indicate a higher quality of care provided.
- This Provider
- 51.00%
- West Covina
- 76.13%
- Los Angeles County
- 71.68%
- California
- 67.93%
- United States
- 61.85%
Better at Bathing
The percentage of patients who get better at bathing. This measure identifies patients' ability to safely bathe their entire body in the shower or bath tub. [2] A higher percentage can indicate a higher quality of care provided.
- This Provider
- 61.00%
- West Covina
- 70.50%
- Los Angeles County
- 66.56%
- California
- 66.40%
- United States
- 62.13%
Taking Medicine Correctly
The percentage of patients who get better at taking their medicines correctly by mouth. This measure identifies patients' ability to prepare and take oral medications reliably and safely with the correct dosage and at the appropriate intervals. [3] A higher percentage can indicate a higher quality of care provided.
- This Provider
- 42.00%
- West Covina
- 46.00%
- Los Angeles County
- 39.45%
- California
- 40.52%
- United States
- 40.05%
Short of Breath Less Often
The percentage of patients who are short of breath less often. A higher percentage can indicate a higher quality of care provided.
- This Provider
- 64.00%
- West Covina
- 68.13%
- Los Angeles County
- 60.75%
- California
- 62.43%
- United States
- 57.09%
Urgent Unplanned Medical Care
The percentage of patients who need urgent, unplanned medical care. This measure identifies if patients received any unscheduled visits to emergency medical services other than home care agency services. [4] A lower percentage can indicate a higher quality of care provided.
- This Provider
- 27.00%
- West Covina
- 14.00%
- Los Angeles County
- 12.94%
- California
- 15.97%
- United States
- 22.74%
Wounds Improved or Healed
The percentage of patients whose wounds improved or healed after an operation. This measure assesses patients' improvement in the status of their most problematic, and observable, surgical wound. [9] A higher percentage can indicate a higher quality of care provided.
- This Provider
- Less Than 5.00%
- West Covina
- Less Than 5.00%
- Los Angeles County
- Less Than 5.00%
- California
- Less Than 5.00%
- United States
- Less Than 5.00%
Better at Walking or Moving Around
The percentage of patients who get better at walking or moving around. This measure identifies patients' ability to safely ambulate or propel themselves in a wheelchair over a variety of different surfaces. [5] A higher percentage can indicate a higher quality of care provided.
- This Provider
- 43.00%
- West Covina
- 47.50%
- Los Angeles County
- 40.21%
- California
- 41.01%
- United States
- 39.81%
Better at Getting In and Out of Bed
The percentage of patients who get better at getting in and out of bed. The measure identifies patients' ability to safely transfer themselves in a variety of different situations. For a bedfast patient, the ability to turn and position themselves in bed is evaluated. For a patient who is not confined to a bed, the measure identifies the ability to get in and out of bed, to get on and off a toilet, and to move into and out of a bath tub or shower. [6] A higher percentage can indicate a higher quality of care provided.
- This Provider
- 56.00%
- West Covina
- 57.38%
- Los Angeles County
- 48.80%
- California
- 51.32%
- United States
- 50.57%
Bladder Control Improvement
The percentage of patients whose bladder control improves. This measure assesses patients whose urinary incontinence improved. [8] A higher percentage can indicate a higher quality of care provided.
- This Provider
- 60.00%
- West Covina
- 48.13%
- Los Angeles County
- 44.79%
- California
- 49.32%
- United States
- 46.56%
Admittance to the Hospital
The percentage of patients who had to be admitted to the hospital. This measure identifies patients who were admitted to a hospital for 24 hours or more while under the care of a home health agency. [7] A lower percentage can indicate a higher quality of care provided.
- This Provider
- 24.00%
- West Covina
- 27.00%
- Los Angeles County
- 28.67%
- California
- 26.36%
- United States
- 31.95%
Stay at Home After Care
The percentage of patients who stay at home after an episode of home health care ends. A higher percentage can indicate a higher quality of care provided.
- This Provider
- 73.00%
- West Covina
- 69.50%
- Los Angeles County
- 67.15%
- California
- 69.91%
- United States
- 63.67%
Unplanned Medical Care Related to a Wound
The percentage of patients who need unplanned medical care related to a wound that is new, is worse, or has become infected. A lower percentage can indicate a higher quality of care provided.
- This Provider
- 72.00%
- West Covina
- 87.33%
- Los Angeles County
- 83.82%
- California
- 80.71%
- United States
- 80.41%
Treatment Figures
HHA Patients
The number of home health agency patients treated by this provider that were covered by Medicare Parts A or B in 2006.
- This Provider
- 763
- West Covina Average
- 319
- Los Angeles County Average
- 275
- California Average
- 396
- United States Average
- 398
HHA Visits to Patients
The number of home health agency visits made to patients by this provider that were covered by Medicare Parts A or B in 2006.
- This Provider
- 15,898
- West Covina Average
- 16,673
- Los Angeles County Average
- 11,722
- California Average
- 11,003
- United States Average
- 12,553
Financials
Medicare HHA Payments
The total home health agency associated Medicare Parts A & B payments made to this provider in 2006.
- This Provider
- $2,955,800
- West Covina Average
- $2,290,010
- Los Angeles County Average
- $1,621,953
- California Average
- $1,826,730
- United States Average
- $1,698,103
Medicare Payments Per HHA Visit
The average Medicare payments made to this provider per Medicare Parts A & B covered home health agency visit in 2006.
- This Provider
- $186
- West Covina Average
- $137
- Los Angeles County Average
- $138
- California Average
- $166
- United States Average
- $135
Medicare Payments Per HHA Patient
The average Medicare payments made to this provider per Medicare Parts A & B covered home health agency patient in 2006.
- This Provider
- $3,874
- West Covina Average
- $7,170
- Los Angeles County Average
- $5,904
- California Average
- $4,609
- United States Average
- $4,270
Reviews and Ratings
(Details have not been substantiated)Discussions
(Details have not been substantiated)Supplemental
References
- Home health care: percentage of patients who have less pain when moving around
- Home health care: percentage of patients who get better at bathing
- Home health care: percentage of patients who get better at taking their medicines correctly (by mouth)
- Home health care: percentage of patients who need urgent, unplanned medical care
- Home health care: percentage of patients who get better at walking or moving around
- Home health care: percentage of patients who get better at getting in and out of bed
- Home health care: percentage of patients who had to be admitted to the hospital
- Home health care: percentage of patients with improvement in urinary incontinence
- Home health care: percentage of patients with improvement in status of surgical wounds
Last Modified
Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.
Disclosure
CiteHealth is not associated with Citrus Valley Home Health. We do not endorse, sponsor, or take financial incentives from this provider.
Updates & Additional Information
We appreciate any verifiable updates or additional information you may have on this provider.
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West Covina at a Glance
West Covina has a total population of 105,080, of which 29,952 are children under the age of 18 and 10,879 are seniors 65 and older. The median age is 32.7.
- Total Population:
- 105,080
- Median Age:
- 32.7
- Males:
- 51,019 (48.6%)
- Female:
- 54,061 (51.4%)
- Children (0-17):
- 29,952 (28.5%)
- Adults (18-64):
- 64,249 (61.1%)
- Seniors (65+):
- 10,879 (10.4%)
- Age Breakdown:
- Married:
- 45,381 (43.2%)
- Divorced:
- 6,498 (6.2%)
- Marriage Breakdown:
- Hispanic Ethnicity:
- 48,051 (45.73%)
- White:
- 46,086 (43.86%)
- African American:
- 6,696 (6.37%)
- Asian:
- 23,849 (22.70%)
- Pacific Islander:
- 226 (0.22%)
- Indian:
- 823 (0.78%)
- Other:
- 22,295 (21.22%)
- Two or More:
- 5,105 (4.86%)
- Racial Breakdown:
Health
The average number of disabilities per resident is 0.31, which does not include institutionalized individuals.
- Disabilities:
- 0.31 (Per Capita)
- Dialysis Centers:
- 4
- Doctors:
- 635
- Home Agencies:
- 8
- Hospitals:
- 3
- Nursing Homes:
- 6
- Medical Suppliers:
- 31
- Rehab Centers:
- 3
Wealth
The median family income is $57,614 while the median household income is $53,002. Roughly 8.95% of the population live in poverty.
- Family Income:
- $57,614
- Household Income:
- $53,002
- In Poverty:
- 8.95%
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