Tender Touch Home Health, LLC

Detailed report on the home care agency located in Miami, Florida (FL).

Tender Touch Home Health, LLC is a for-profit home care agency based at 4943 Southwest 75th Avenue Suite 202 in Miami, FL. The agency services an area over 1,300 square miles in size with over 1,920,000 residents. It was certified by Medicare in 2004. A total of 62,186 Medicare visits were made to 298 home care agency patients in 2006. The provider was reimbursed $4,373,228 for these services.

Tender Touch Home Health, LLC offers nursing care, physical therapy, occupational therapy, speech pathology, and medical social services. Patients of this agency are more likely to have less pain when moving around, when compared to other agencies in the state. However, patients are not as likely to get better at walking or moving around, get better at getting in and out of bed, have improvement in bladder control, get better at bathing, get better at taking their medicines correctly, be short of breath less often, have to be admitted to the hospital less often, and need urgent unplanned medical care less often, when compared to other state home care agencies.

Overall Rating

Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Rated 1.00 out of 5 from 1 User Review
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Quality of Care Rating

Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Rated 1.00 out of 5 on this user rated measure.

Staff Rating

Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Rated 1.00 out of 5 on this user rated measure.

Facility Rating

Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Rated 1.00 out of 5 on this user rated measure.

Promptness Rating

Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Rated 1.00 out of 5 on this user rated measure.

Ownership Type

Proprietary

Certification Date

07/22/2004

Address

4943 Southwest 75th Avenue Suite 202
Miami, FL 33155

Phone Number

(305) 663-9322

Geographic Coordinates

25.724167, -80.316784
* The accuracy of these coordinates is at a address level.

Service Areas

33010, 33012, 33013, 33014, 33015, 33016, 33018, 33032, 33033, 33034, 33054, 33055, 33056, 33102, 33122, 33125, 33126, 33127, 33128, 33130, 33131, 33132, 33133, 33134, 33135, 33136, 33137, 33138, 33139, 33141, 33142, 33143, 33144, 33145, 33147, 33149, 33150, 33155, 33156, 33157, 33160, 33165, 33166, 33168, 33172, 33173, 33174, 33175, 33176, 33177, 33180, 33181, 33183, 33184, 33185, 33186, 33187, 33189, 33190, 33193, 33195, 33196
* Zip codes where this agency provide services.

Services

Charts

Nursing Care Services

Status

Indicates whether the agency offers nursing care services. Services are performed by a registered or licensed nurse. Typically, these services are only provided when; a physician orders this type of care, care must be provided on an intermittent or hourly basis, care is reasonable and necessary for the treatment of the patient's illness or injury, and the care is not custodial in nature.

This Provider This Provider
Yes
Miami
181 (100.00%) Offer this Service
Miami-Dade County
276 (100.00%) Offer this Service
Florida
774 (100.00%) Offer this Service
United States
8,789 (100.00%) Offer this Service

Occupational Therapy Services

Status

Indicates whether the agency offers occupational therapy services. This service attempts to improve the patient's abilities in daily living, increase awareness of body and surroundings, improve recognition, and teach techniques to simplify tasks.

This Provider This Provider
Yes
Miami
108 (59.67%) Offer this Service
Miami-Dade County
168 (60.87%) Offer this Service
Florida
636 (82.17%) Offer this Service
United States
7,902 (89.91%) Offer this Service

Speech Pathology Services

Status

Indicates whether the agency offers speech pathology services. Care givers assess, diagnose, and treat the patient's illnesses and disabilities effecting their speech, language, voice, swallowing, and cognitive communications.

This Provider This Provider
Yes
Miami
74 (40.88%) Offer this Service
Miami-Dade County
119 (43.12%) Offer this Service
Florida
569 (73.51%) Offer this Service
United States
7,452 (84.79%) Offer this Service

Physical Therapy Services

Status

Indicates whether the agency offers physical therapy services. Services may be provided by nurses, therapists, social workers or home health aides. Typical sessions are one hour in length and are on a one to one basis between the patient and the care giver. A mobile clinic or portable treatment equipment may be used.

This Provider This Provider
Yes
Miami
162 (89.50%) Offer this Service
Miami-Dade County
249 (90.22%) Offer this Service
Florida
745 (96.25%) Offer this Service
United States
8,535 (97.11%) Offer this Service

Medical Social Services

Status

Indicates whether the agency offers medical social services. This service helps each patient cope with social, psychological, and medical issues arising from an illness or injury. Care givers often act as a mediator between the patient, family, medical personnel, and community.

This Provider This Provider
Yes
Miami
113 (62.43%) Offer this Service
Miami-Dade County
172 (62.32%) Offer this Service
Florida
629 (81.27%) Offer this Service
United States
7,155 (81.41%) Offer this Service

Home Health Aide Services

Status

Indicates whether the agency offers home health aide services. Aides provide housekeeping, personal care, and dietary services. Typically, records are kept of the services provided and the patient's condition.

This Provider This Provider
No
Miami
176 (97.24%) Offer this Service
Miami-Dade County
270 (97.83%) Offer this Service
Florida
762 (98.45%) Offer this Service
United States
8,530 (97.05%) Offer this Service

Quality Measures

Charts

Less Pain when Moving Around

The percentage of patients who have less pain when moving around. This measure identifies the frequency that pain interferes with a patients' activities. [1] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
81.00%
Miami
69.15%
Miami-Dade County
68.04%
Florida
66.15%
United States
61.85%

Better at Bathing

The percentage of patients who get better at bathing. This measure identifies patients' ability to safely bathe their entire body in the shower or bath tub. [2] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
38.00%
Miami
59.16%
Miami-Dade County
58.76%
Florida
63.60%
United States
62.13%

Taking Medicine Correctly

The percentage of patients who get better at taking their medicines correctly by mouth. This measure identifies patients' ability to prepare and take oral medications reliably and safely with the correct dosage and at the appropriate intervals. [3] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
16.00%
Miami
31.90%
Miami-Dade County
33.66%
Florida
40.61%
United States
40.05%

Short of Breath Less Often

The percentage of patients who are short of breath less often. A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
23.00%
Miami
42.65%
Miami-Dade County
44.73%
Florida
56.67%
United States
57.09%

Urgent Unplanned Medical Care

The percentage of patients who need urgent, unplanned medical care. This measure identifies if patients received any unscheduled visits to emergency medical services other than home care agency services. [4] A lower percentage can indicate a higher quality of care provided.

This Provider This Provider
31.00%
Miami
13.25%
Miami-Dade County
12.50%
Florida
16.64%
United States
22.74%

Wounds Improved or Healed

The percentage of patients whose wounds improved or healed after an operation. This measure assesses patients' improvement in the status of their most problematic, and observable, surgical wound. [9] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
Less Than 5.00%
Miami
Less Than 5.00%
Miami-Dade County
Less Than 5.00%
Florida
Less Than 5.00%
United States
Less Than 5.00%

Better at Walking or Moving Around

The percentage of patients who get better at walking or moving around. This measure identifies patients' ability to safely ambulate or propel themselves in a wheelchair over a variety of different surfaces. [5] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
31.00%
Miami
36.52%
Miami-Dade County
36.88%
Florida
40.90%
United States
39.81%

Better at Getting In and Out of Bed

The percentage of patients who get better at getting in and out of bed. The measure identifies patients' ability to safely transfer themselves in a variety of different situations. For a bedfast patient, the ability to turn and position themselves in bed is evaluated. For a patient who is not confined to a bed, the measure identifies the ability to get in and out of bed, to get on and off a toilet, and to move into and out of a bath tub or shower. [6] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
27.00%
Miami
41.63%
Miami-Dade County
42.62%
Florida
50.35%
United States
50.57%

Bladder Control Improvement

The percentage of patients whose bladder control improves. This measure assesses patients whose urinary incontinence improved. [8] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
12.00%
Miami
25.44%
Miami-Dade County
27.65%
Florida
46.02%
United States
46.56%

Admittance to the Hospital

The percentage of patients who had to be admitted to the hospital. This measure identifies patients who were admitted to a hospital for 24 hours or more while under the care of a home health agency. [7] A lower percentage can indicate a higher quality of care provided.

This Provider This Provider
34.00%
Miami
24.25%
Miami-Dade County
23.95%
Florida
24.99%
United States
31.95%

Stay at Home After Care

The percentage of patients who stay at home after an episode of home health care ends. A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
66.00%
Miami
71.93%
Miami-Dade County
72.50%
Florida
70.70%
United States
63.67%

Treatment Figures

Charts

HHA Patients

The number of home health agency patients treated by this provider that were covered by Medicare Parts A or B in 2006.

This Provider This Provider
298
Miami Average
196
Miami-Dade County Average
196
Florida Average
473
United States Average
398

HHA Visits to Patients

The number of home health agency visits made to patients by this provider that were covered by Medicare Parts A or B in 2006.

This Provider This Provider
62,186
Miami Average
32,484
Miami-Dade County Average
30,486
Florida Average
20,139
United States Average
12,553

Financials

Charts

Medicare HHA Payments

The total home health agency associated Medicare Parts A & B payments made to this provider in 2006.

This Provider This Provider
$4,373,228
Miami Average
$2,231,131
Miami-Dade County Average
$2,118,594
Florida Average
$2,173,798
United States Average
$1,698,103

Medicare Payments Per HHA Visit

The average Medicare payments made to this provider per Medicare Parts A & B covered home health agency visit in 2006.

This Provider This Provider
$70
Miami Average
$69
Miami-Dade County Average
$69
Florida Average
$108
United States Average
$135

Medicare Payments Per HHA Patient

The average Medicare payments made to this provider per Medicare Parts A & B covered home health agency patient in 2006.

This Provider This Provider
$14,675
Miami Average
$11,372
Miami-Dade County Average
$10,786
Florida Average
$4,593
United States Average
$4,270

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Tender Touch Home Health, LLC Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

The employees at this corporation don't get paid on time, all the nurses and cna they send to see patients have to wait for reimbursement on wages, I been waiting 3 months already and decided to call the state labor department, waiting on the results....good luck, use a different Home health agency.

Member:
Date:

Discussions

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Supplemental

References

Last Modified

Tuesday, July 01, 2008 11:48 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Tender Touch Home Health, LLC or Tender Touch Home Health LLC. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

We appreciate any verifiable updates or additional information you may have on this provider.

Nearby Home Care Agencies

  1. Home Care Agency
    Home Advantage of Florida
    Located 0.03 miles away in Miami at 5000 Southwest 75 Avenue Suite 302.
  2. Home Care Agency
    Unisource Home Health Services
    Located 0.09 miles away in Miami at 7440 Southwest 50 Terrace Suite 104.
  3. Home Care Agency
    Preferred Home Health Care, Inc
    Located 0.10 miles away in Miami at 4929 Southwest 74 Court.
  4. Home Care Agency
    Nursing Unlimited 2000, Inc
    Located 0.10 miles away in Miami at 4953 Southwest 74th Court.
  5. Home Care Agency
    LTC Professional Consultants, Inc
    Located 0.17 miles away in Miami at 7400 Southwest 48th Street Unit 17.
Note: There are a total of 276 agencies within 25 miles of this provider.

Newest Reviews

Miami at a Glance

Miami has a total population of 362,470, of which 78,797 are children under the age of 18 and 61,768 are seniors 65 and older. The median age is 37.7.

Total Population:
362,470
Median Age:
37.7
Males:
180,194 (49.7%)
Female:
182,276 (50.3%)
Children (0-17):
78,797 (21.7%)
Adults (18-64):
221,905 (61.2%)
Seniors (65+):
61,768 (17.0%)
Age Breakdown:
Breakdown of age groups in Miami
Married:
138,837 (38.3%)
Divorced:
37,979 (10.5%)
Marriage Breakdown:
Breakdown of marriage in Miami
Hispanic Ethnicity:
238,351 (65.76%)
White:
241,470 (66.62%)
African American:
80,858 (22.31%)
Asian:
2,376 (0.66%)
Pacific Islander:
130 (0.04%)
Indian:
810 (0.22%)
Other:
19,644 (5.42%)
Two or More:
17,182 (4.74%)
Racial Breakdown:
Breakdown of race in Miami

Health

The average number of disabilities per resident is 0.50, which does not include institutionalized individuals.

Disabilities:
0.50 (Per Capita)
Dialysis Centers:
25
Doctors:
8,366
Home Agencies:
181
Hospitals:
11
Nursing Homes:
24
Medical Suppliers:
612
Rehab Centers:
45

Wealth

The median family income is $27,225 while the median household income is $23,483. Roughly 27.70% of the population live in poverty.

Family Income:
$27,225
Household Income:
$23,483
In Poverty:
27.70%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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