Heritage Home Health Services, LLC

Detailed report on the home care agency located in Martinsville, Indiana (IN).

Heritage Home Health Services, LLC is a for-profit home care agency based at 801 Plaza Drive Suite A in Martinsville, IN. The agency services an area over 500 square miles in size with over 80,000 residents. It was certified by Medicare in 1983. A total of 6,981 Medicare visits were made to 89 home care agency patients in 2006. The provider was reimbursed $636,345 for these services.

Heritage Home Health Services, LLC offers nursing care, physical therapy, occupational therapy, and home health aide services. Patients of this agency are not as likely to get better at walking or moving around, get better at getting in and out of bed, get better at bathing, be short of breath less often, have to be admitted to the hospital less often, need urgent unplanned medical care less often, and stay at home after home health care ends, when compared to other state home care agencies.

Overall Rating

Full StarFull StarHalf StarEmpty StarEmpty Star
Rated 2.33 out of 5 from 3 User Reviews
Read the Reviews Read the Reviews | Review Now! Rate this Home Care Agency

Quality of Care Rating

Full StarFull StarFull StarFull StarEmpty Star
Rated 3.67 out of 5 on this user rated measure.

Staff Rating

Full StarFull StarHalf StarEmpty StarEmpty Star
Rated 2.33 out of 5 on this user rated measure.

Facility Rating

Full StarFull StarFull StarEmpty StarEmpty Star
Rated 2.67 out of 5 on this user rated measure.

Promptness Rating

Full StarFull StarFull StarEmpty StarEmpty Star
Rated 3.00 out of 5 on this user rated measure.

Ownership Type

Proprietary

Certification Date

09/21/1983

Address

801 Plaza Drive Suite A
Martinsville, IN 46151

Phone Number

(765) 342-2126

Geographic Coordinates

39.406039, -86.443606
* The accuracy of these coordinates is at a address level.

Service Areas

46113, 46151, 46157, 46158, 46160, 46166, 46181, 47433
* Zip codes where this agency provide services.

Services

Charts

Nursing Care Services

Status

Indicates whether the agency offers nursing care services. Services are performed by a registered or licensed nurse. Typically, these services are only provided when; a physician orders this type of care, care must be provided on an intermittent or hourly basis, care is reasonable and necessary for the treatment of the patient's illness or injury, and the care is not custodial in nature.

This Provider This Provider
Yes
Indiana
184 (100.00%) Offer this Service
United States
8,789 (100.00%) Offer this Service

Occupational Therapy Services

Status

Indicates whether the agency offers occupational therapy services. This service attempts to improve the patient's abilities in daily living, increase awareness of body and surroundings, improve recognition, and teach techniques to simplify tasks.

This Provider This Provider
Yes
Indiana
160 (86.96%) Offer this Service
United States
7,902 (89.91%) Offer this Service

Speech Pathology Services

Status

Indicates whether the agency offers speech pathology services. Care givers assess, diagnose, and treat the patient's illnesses and disabilities effecting their speech, language, voice, swallowing, and cognitive communications.

This Provider This Provider
No
Indiana
119 (64.67%) Offer this Service
United States
7,452 (84.79%) Offer this Service

Physical Therapy Services

Status

Indicates whether the agency offers physical therapy services. Services may be provided by nurses, therapists, social workers or home health aides. Typical sessions are one hour in length and are on a one to one basis between the patient and the care giver. A mobile clinic or portable treatment equipment may be used.

This Provider This Provider
Yes
Indiana
176 (95.65%) Offer this Service
United States
8,535 (97.11%) Offer this Service

Medical Social Services

Status

Indicates whether the agency offers medical social services. This service helps each patient cope with social, psychological, and medical issues arising from an illness or injury. Care givers often act as a mediator between the patient, family, medical personnel, and community.

This Provider This Provider
No
Indiana
132 (71.74%) Offer this Service
United States
7,155 (81.41%) Offer this Service

Home Health Aide Services

Status

Indicates whether the agency offers home health aide services. Aides provide housekeeping, personal care, and dietary services. Typically, records are kept of the services provided and the patient's condition.

This Provider This Provider
Yes
Indiana
183 (99.46%) Offer this Service
United States
8,530 (97.05%) Offer this Service

Quality Measures

Charts

Better at Bathing

The percentage of patients who get better at bathing. This measure identifies patients' ability to safely bathe their entire body in the shower or bath tub. [2] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
42.00%
Indiana
61.32%
United States
62.13%

Short of Breath Less Often

The percentage of patients who are short of breath less often. A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
45.00%
Indiana
58.57%
United States
57.09%

Urgent Unplanned Medical Care

The percentage of patients who need urgent, unplanned medical care. This measure identifies if patients received any unscheduled visits to emergency medical services other than home care agency services. [4] A lower percentage can indicate a higher quality of care provided.

This Provider This Provider
53.00%
Indiana
23.65%
United States
22.74%

Wounds Improved or Healed

The percentage of patients whose wounds improved or healed after an operation. This measure assesses patients' improvement in the status of their most problematic, and observable, surgical wound. [9] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
Less Than 5.00%
Indiana
Less Than 5.00%
United States
Less Than 5.00%

Better at Walking or Moving Around

The percentage of patients who get better at walking or moving around. This measure identifies patients' ability to safely ambulate or propel themselves in a wheelchair over a variety of different surfaces. [5] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
28.00%
Indiana
38.74%
United States
39.81%

Better at Getting In and Out of Bed

The percentage of patients who get better at getting in and out of bed. The measure identifies patients' ability to safely transfer themselves in a variety of different situations. For a bedfast patient, the ability to turn and position themselves in bed is evaluated. For a patient who is not confined to a bed, the measure identifies the ability to get in and out of bed, to get on and off a toilet, and to move into and out of a bath tub or shower. [6] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
20.00%
Indiana
51.81%
United States
50.57%

Admittance to the Hospital

The percentage of patients who had to be admitted to the hospital. This measure identifies patients who were admitted to a hospital for 24 hours or more while under the care of a home health agency. [7] A lower percentage can indicate a higher quality of care provided.

This Provider This Provider
53.00%
Indiana
34.40%
United States
31.95%

Stay at Home After Care

The percentage of patients who stay at home after an episode of home health care ends. A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
38.00%
Indiana
61.59%
United States
63.67%

Treatment Figures

Charts

HHA Patients

The number of home health agency patients treated by this provider that were covered by Medicare Parts A or B in 2006.

This Provider This Provider
89
Indiana Average
343
United States Average
398

HHA Visits to Patients

The number of home health agency visits made to patients by this provider that were covered by Medicare Parts A or B in 2006.

This Provider This Provider
6,981
Indiana Average
10,089
United States Average
12,553

Financials

Charts

Medicare HHA Payments

The total home health agency associated Medicare Parts A & B payments made to this provider in 2006.

This Provider This Provider
$636,345
Indiana Average
$1,308,379
United States Average
$1,698,103

Medicare Payments Per HHA Visit

The average Medicare payments made to this provider per Medicare Parts A & B covered home health agency visit in 2006.

This Provider This Provider
$91
Indiana Average
$130
United States Average
$135

Medicare Payments Per HHA Patient

The average Medicare payments made to this provider per Medicare Parts A & B covered home health agency patient in 2006.

This Provider This Provider
$7,150
Indiana Average
$3,818
United States Average
$4,270

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Heritage Home Health Services, LLC Review
Overall:
Full StarFull StarFull StarFull StarFull Star
Care:
Full StarFull StarFull StarFull StarFull Star
Staff:
Full StarFull StarFull StarFull StarFull Star
Facility:
Full StarFull StarFull StarFull StarFull Star
Promptness:
Full StarFull StarFull StarFull StarFull Star
Insurance:
Medicare
Details:

Heritage Home Health nursing and therapists are both compassionate and skilled at what they do. I would recommend to anyone.

Member:
Date:

A Review by Anonymous

Heritage Home Health Services, LLC Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Medicare
Details:

Worst home care agency I have used. Don't waste your time or insurance money.

Member:
Date:

A Review by Anonymous

Heritage Home Health Services, LLC Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarFull StarFull StarFull StarFull Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarFull StarFull StarEmpty StarEmpty Star
Insurance:
Medicare
Details:

Visiting nurses and bath aids are wonderful. Office staff is not helpful, they are rude and demeaning when calling the office. They lack people skills needed for a successful business. I would not recommend this company for services.

Member:
Date:

Discussions

 (Details have not been substantiated)
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Supplemental

References

Last Modified

Tuesday, July 01, 2008 11:48 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Heritage Home Health Services, LLC or Heritage Home Health Services LLC. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

We appreciate any verifiable updates or additional information you may have on this provider.

Nearby Home Care Agencies

  1. Home Care Agency
    Lifespan, Inc
    Located 16.55 miles away in Bloomington at 800 Bell Trace Circle.
  2. Home Care Agency
    Indiana Home Health Care Corporation
    Located 18.84 miles away in Bloomington at 3800 West Gifford Road.
  3. Home Care Agency
    Alpha Home Physical Therapy, Inc
    Located 22.66 miles away in Indianapolis at 8130 S Meridian Street Suite 3.
Note: There are a total of 3 agencies within 25 miles of this provider.

Newest Reviews

Martinsville at a Glance

Martinsville has a total population of 11,698, of which 2,932 are children under the age of 18 and 1,772 are seniors 65 and older. The median age is 35.3.

Total Population:
11,698
Median Age:
35.3
Males:
5,736 (49.0%)
Female:
5,962 (51.0%)
Children (0-17):
2,932 (25.1%)
Adults (18-64):
6,994 (59.8%)
Seniors (65+):
1,772 (15.1%)
Age Breakdown:
Breakdown of age groups in Martinsville
Married:
5,170 (44.2%)
Divorced:
1,372 (11.7%)
Marriage Breakdown:
Breakdown of marriage in Martinsville
Hispanic Ethnicity:
116 (0.99%)
White:
11,536 (98.62%)
African American:
11 (0.09%)
Asian:
21 (0.18%)
Pacific Islander:
5 (0.04%)
Indian:
31 (0.27%)
Other:
29 (0.25%)
Two or More:
65 (0.56%)
Racial Breakdown:
Breakdown of race in Martinsville

Health

The average number of disabilities per resident is 0.38, which does not include institutionalized individuals.

Disabilities:
0.38 (Per Capita)
Dialysis Centers:
1
Doctors:
124
Home Agencies:
1
Hospitals:
1
Nursing Homes:
2
Medical Suppliers:
8
Rehab Centers:
1

Wealth

The median family income is $40,304 while the median household income is $32,746. Roughly 11.11% of the population live in poverty.

Family Income:
$40,304
Household Income:
$32,746
In Poverty:
11.11%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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