Horizon Health Services, LLC

Detailed report on the home care agency located in Cleveland, Ohio (OH).

Horizon Health Services, LLC is a for-profit home care agency based at 3865 Carnegie Avenue in Cleveland, OH. The agency services an area over 200 square miles in size with over 720,000 residents. It was certified by Medicare in 2005.

Horizon Health Services, LLC offers nursing care and home health aide services. Patients of this agency are more likely to have urgent unplanned medical care less often, when compared to other agencies in the state. However, patients are not as likely to have to be admitted to the hospital less often and stay at home after home health care ends, when compared to other state home care agencies.

Overall Rating

Full StarFull StarFull StarEmpty StarEmpty Star
Rated 2.80 out of 5 from 5 User Reviews
Read the Reviews Read the Reviews | Review Now! Rate this Home Care Agency

Quality of Care Rating

Full StarFull StarFull StarHalf StarEmpty Star
Rated 3.40 out of 5 on this user rated measure.

Staff Rating

Full StarFull StarFull StarEmpty StarEmpty Star
Rated 3.20 out of 5 on this user rated measure.

Facility Rating

Full StarFull StarFull StarFull StarEmpty Star
Rated 3.80 out of 5 on this user rated measure.

Promptness Rating

Full StarFull StarFull StarEmpty StarEmpty Star
Rated 3.00 out of 5 on this user rated measure.

Ownership Type

Proprietary

Certification Date

02/18/2005

Address

3865 Carnegie Avenue
Cleveland, OH 44115

Phone Number

(216) 426-6000

Geographic Coordinates

41.500814, -81.659033
* The accuracy of these coordinates is at a address level.

Service Areas

44077, 44094, 44102, 44103, 44104, 44105, 44106, 44108, 44110, 44111, 44113, 44114, 44115, 44117, 44119, 44120, 44122, 44124, 44125, 44128, 44132, 44137, 44143, 44146
* Zip codes where this agency provide services.

Services

Charts

Nursing Care Services

Status

Indicates whether the agency offers nursing care services. Services are performed by a registered or licensed nurse. Typically, these services are only provided when; a physician orders this type of care, care must be provided on an intermittent or hourly basis, care is reasonable and necessary for the treatment of the patient's illness or injury, and the care is not custodial in nature.

This Provider This Provider
Yes
Cleveland
14 (100.00%) Offer this Service
Cuyahoga County
58 (100.00%) Offer this Service
Ohio
457 (100.00%) Offer this Service
United States
8,789 (100.00%) Offer this Service

Occupational Therapy Services

Status

Indicates whether the agency offers occupational therapy services. This service attempts to improve the patient's abilities in daily living, increase awareness of body and surroundings, improve recognition, and teach techniques to simplify tasks.

This Provider This Provider
No
Cleveland
8 (57.14%) Offer this Service
Cuyahoga County
43 (74.14%) Offer this Service
Ohio
382 (83.59%) Offer this Service
United States
7,902 (89.91%) Offer this Service

Speech Pathology Services

Status

Indicates whether the agency offers speech pathology services. Care givers assess, diagnose, and treat the patient's illnesses and disabilities effecting their speech, language, voice, swallowing, and cognitive communications.

This Provider This Provider
No
Cleveland
6 (42.86%) Offer this Service
Cuyahoga County
35 (60.34%) Offer this Service
Ohio
340 (74.40%) Offer this Service
United States
7,452 (84.79%) Offer this Service

Physical Therapy Services

Status

Indicates whether the agency offers physical therapy services. Services may be provided by nurses, therapists, social workers or home health aides. Typical sessions are one hour in length and are on a one to one basis between the patient and the care giver. A mobile clinic or portable treatment equipment may be used.

This Provider This Provider
No
Cleveland
9 (64.29%) Offer this Service
Cuyahoga County
46 (79.31%) Offer this Service
Ohio
415 (90.81%) Offer this Service
United States
8,535 (97.11%) Offer this Service

Medical Social Services

Status

Indicates whether the agency offers medical social services. This service helps each patient cope with social, psychological, and medical issues arising from an illness or injury. Care givers often act as a mediator between the patient, family, medical personnel, and community.

This Provider This Provider
No
Cleveland
6 (42.86%) Offer this Service
Cuyahoga County
31 (53.45%) Offer this Service
Ohio
271 (59.30%) Offer this Service
United States
7,155 (81.41%) Offer this Service

Home Health Aide Services

Status

Indicates whether the agency offers home health aide services. Aides provide housekeeping, personal care, and dietary services. Typically, records are kept of the services provided and the patient's condition.

This Provider This Provider
Yes
Cleveland
14 (100.00%) Offer this Service
Cuyahoga County
58 (100.00%) Offer this Service
Ohio
444 (97.16%) Offer this Service
United States
8,530 (97.05%) Offer this Service

Quality Measures

Charts

Urgent Unplanned Medical Care

The percentage of patients who need urgent, unplanned medical care. This measure identifies if patients received any unscheduled visits to emergency medical services other than home care agency services. [4] A lower percentage can indicate a higher quality of care provided.

This Provider This Provider
17.00%
Cleveland
33.50%
Cuyahoga County
28.63%
Ohio
28.22%
United States
22.74%

Wounds Improved or Healed

The percentage of patients whose wounds improved or healed after an operation. This measure assesses patients' improvement in the status of their most problematic, and observable, surgical wound. [9] A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
Less Than 5.00%
Cleveland
Less Than 5.00%
Cuyahoga County
Less Than 5.00%
Ohio
Less Than 5.00%
United States
Less Than 5.00%

Admittance to the Hospital

The percentage of patients who had to be admitted to the hospital. This measure identifies patients who were admitted to a hospital for 24 hours or more while under the care of a home health agency. [7] A lower percentage can indicate a higher quality of care provided.

This Provider This Provider
66.00%
Cleveland
52.00%
Cuyahoga County
37.57%
Ohio
36.96%
United States
31.95%

Stay at Home After Care

The percentage of patients who stay at home after an episode of home health care ends. A higher percentage can indicate a higher quality of care provided.

This Provider This Provider
32.00%
Cleveland
44.25%
Cuyahoga County
58.64%
Ohio
59.31%
United States
63.67%

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Horizon Health Services, LLC Review
Overall:
Full StarFull StarFull StarFull StarFull Star
Care:
Full StarFull StarFull StarFull StarFull Star
Staff:
Full StarFull StarFull StarFull StarFull Star
Facility:
Full StarFull StarFull StarFull StarEmpty Star
Promptness:
Full StarFull StarFull StarFull StarFull Star
Insurance:
Medicaid / Medi-Cal
Details:

All agencies rely on the individual aides, just like most businesses. Our aide is great, but more important, the staff is responsive when there is any issue.

Member:
Date:

A Review by Anonymous

Horizon Health Services, LLC Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Insurance:
United Healthcare
Details:

I will never use this home health care system again the aides are so unprofessional and they hired felons

Member:
Date:

A Review by Anonymous

Horizon Health Services, LLC Review
Overall:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Care:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Insurance:
Medicaid / Medi-Cal
Details:

This agency hires felons, they stole my credit card and cash

Member:
Date:

A Review by Anonymous

Horizon Health Services, LLC Review
Overall:
Full StarFull StarFull StarFull StarFull Star
Care:
Full StarFull StarFull StarFull StarFull Star
Staff:
Full StarFull StarFull StarFull StarFull Star
Facility:
Full StarFull StarFull StarFull StarEmpty Star
Promptness:
Full StarFull StarFull StarFull StarFull Star
Insurance:
Medicare
Details:

Staff responsiveness was great. My needs were met by a friendly nurse and aide

Member:
Date:

A Review by Anonymous

Horizon Health Services, LLC Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarFull StarFull StarFull StarEmpty Star
Staff:
Full StarFull StarFull StarFull StarEmpty Star
Facility:
Full StarFull StarFull StarFull StarFull Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

Facility Very Good because t is my house! Otherwise this company is in the business of taking on cases they cannot handle, then leaving pt's and families without care for their loved one. Unacceptable!

Member:
Date:

Discussions

 (Details have not been substantiated)
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Supplemental

References

Last Modified

Tuesday, July 01, 2008 11:48 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Horizon Health Services, LLC. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

We appreciate any verifiable updates or additional information you may have on this provider.

Nearby Home Care Agencies

  1. Home Care Agency
    Xcel Healthcare Providers, Inc
    Located 0.25 miles away in Cleveland at 4415 Euclid Avenue Suite 335.
  2. Home Care Agency
    RX Home Healthcare, Inc
    Located 0.43 miles away in Cleveland at 3030 Euclid Avenue Suite 200.
  3. Home Care Agency
    Visiting Nurse Association of..
    Located 0.94 miles away in Cleveland at 2500 East 22nd Street.
  4. Home Care Agency
    A Caring Alternative, Inc
    Located 1.25 miles away in Cleveland at 1220 Huron Road.
  5. Home Care Agency
    Wyandotte Home Health Care Company
    Located 1.46 miles away in Cleveland at 850 Euclid Avenue Suite 619.
Note: There are a total of 52 agencies within 25 miles of this provider.

Newest Reviews

Cleveland at a Glance

Cleveland has a total population of 478,403, of which 136,403 are children under the age of 18 and 59,979 are seniors 65 and older. The median age is 33.0.

Total Population:
478,403
Median Age:
33.0
Males:
226,550 (47.4%)
Female:
251,853 (52.6%)
Children (0-17):
136,403 (28.5%)
Adults (18-64):
282,021 (59.0%)
Seniors (65+):
59,979 (12.5%)
Age Breakdown:
Breakdown of age groups in Cleveland
Married:
138,044 (28.9%)
Divorced:
50,137 (10.5%)
Marriage Breakdown:
Breakdown of marriage in Cleveland
Hispanic Ethnicity:
34,728 (7.26%)
White:
198,510 (41.49%)
African American:
243,939 (50.99%)
Asian:
6,444 (1.35%)
Pacific Islander:
178 (0.04%)
Indian:
1,458 (0.30%)
Other:
17,173 (3.59%)
Two or More:
10,701 (2.24%)
Racial Breakdown:
Breakdown of race in Cleveland

Health

The average number of disabilities per resident is 0.43, which does not include institutionalized individuals.

Disabilities:
0.43 (Per Capita)
Dialysis Centers:
12
Doctors:
8,461
Home Agencies:
14
Hospitals:
7
Nursing Homes:
32
Medical Suppliers:
112
Rehab Centers:
32

Wealth

The median family income is $30,286 while the median household income is $25,928. Roughly 25.60% of the population live in poverty.

Family Income:
$30,286
Household Income:
$25,928
In Poverty:
25.60%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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