Hallmark Health System

Detailed report on the hospital located in Melrose, Massachusetts (MA).

Hallmark Health System is a non-profit acute care hospital based at 585 Lebanon Street in Melrose, MA. The facility is accredited and provides emergency services. The mortality rate for heart attack patients at the facility is no different than the national rate. The patient mortality rate is also no different than the national rate. In 2006, a total of 5,031 Medicare patients were given 39,713 days of PPS inpatient care and services. The provider was reimbursed $53,203,627 by Medicare for those services. In 2006, 672 Medicare patients were given 10,661 days of Non-PPS inpatient care and services. 22,495 Medicare patients were given outpatient care and services by this provider in 2006. The provider was reimbursed $16,380,452 by Medicare for these services.

When compared to state levels, heart failure patients at this facility are more likely to be given discharge instructions. Pneumonia patients at this facility are more likely to be assessed and given a pneumococcal vaccination and be given smoking cessation advice or counseling.

Overall Rating

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Rated 1.00 out of 5 from 1 User Review
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Quality of Care Rating

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Rated 1.00 out of 5 on this user rated measure.

Staff Rating

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Rated 1.00 out of 5 on this user rated measure.

Facility Rating

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Rated 3.00 out of 5 on this user rated measure.

Promptness Rating

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Rated 1.00 out of 5 on this user rated measure.

Facility Type

Acute Care

Ownership Type

Voluntary Non-Profit - Private

Address

585 Lebanon Street
Melrose, MA 02176

Phone Number

(781) 979-3000

Geographic Coordinates

42.460268, -71.06198
* The accuracy of these coordinates is at a address level.

Accredited

Status

Indicates whether the facility is accredited.

This Provider This Provider
Yes
Middlesex County
12 (100.00%)
Massachusetts
63 (95.45%)
United States
3,333 (77.01%)

Emergency Services

Status

Indicates whether the facility offers emergency care services.

This Provider This Provider
Yes
Middlesex County
12 (100.00%)
Massachusetts
61 (92.42%)
United States
3,947 (91.20%)

Quality Measures

Charts

Heart Attack Patients Given Inhibitor or ARB

The percentage of heart attack patients given ace inhibitor or arb for left ventricular systolic dysfunction (lvsd). The sample size for this measure was 26 patients.

This Provider This Provider
96.00%
Middlesex County
89.92%
Massachusetts
87.88%
United States
82.44%

Heart Attack Patients Given Aspirin at Discharge

The percentage of heart attack patients given aspirin at discharge. The sample size for this measure was 116 patients.

This Provider This Provider
100.00%
Middlesex County
97.67%
Massachusetts
96.07%
United States
90.10%

Heart Attack Patients Given Beta Blocker at Discharge

The percentage of heart attack patients given beta blocker at discharge. The sample size for this measure was 125 patients.

This Provider This Provider
100.00%
Middlesex County
97.58%
Massachusetts
97.48%
United States
89.74%

Heart Attack Patients Given PCI within 90 Minutes

The percentage of heart attack patients given pci within 90 minutes of arrival. The sample size for this measure was 4 patients.

Note:
  • The number of cases is too small for purposes of reliably predicting hospital's performance.

This Provider This Provider
100.00%
Middlesex County
60.00%
Massachusetts
64.29%
United States
53.85%

Heart Failure Patients Given ACE Inhibitor or ARB

The percentage of heart failure patients given ace inhibitor or arb for left ventricular systolic dysfunction (lvsd). The sample size for this measure was 122 patients.

This Provider This Provider
93.00%
Middlesex County
86.00%
Massachusetts
85.36%
United States
82.00%

Heart Failure Patients Given Discharge Instructions

The percentage of heart failure patients given discharge instructions. The sample size for this measure was 435 patients.

This Provider This Provider
91.00%
Middlesex County
70.50%
Massachusetts
68.79%
United States
60.95%

Pneumonia Patients Given Influenza Vaccination

The percentage of pneumonia patients assessed and given influenza vaccination. The sample size for this measure was 95 patients.

This Provider This Provider
84.00%
Middlesex County
72.56%
Massachusetts
75.42%
United States
69.93%

Pneumonia Patients Given Antibiotics within 4 Hours

The percentage of pneumonia patients given initial antibiotic(s) within 4 hours after arrival. The sample size for this measure was 463 patients.

This Provider This Provider
80.00%
Middlesex County
79.50%
Massachusetts
80.10%
United States
80.14%

Pneumonia Patients Given Smoking Cessation Advice

The percentage of pneumonia patients given smoking cessation advice or counseling. The sample size for this measure was 83 patients.

This Provider This Provider
100.00%
Middlesex County
83.00%
Massachusetts
82.03%
United States
79.65%

Pneumonia Patients whose Blood Culture Performed Prior to Antibiotics

The percentage of pneumonia patients whose initial emergency room blood culture was performed prior to the administration of the first hospital dose of antibiotics. The sample size for this measure was 342 patients.

This Provider This Provider
81.00%
Middlesex County
92.08%
Massachusetts
90.38%
United States
90.43%

Surgery Patients Given Appropriate Antibiotics

The percentage of surgery patients who received the appropriate preventative antibiotic(s) for their surgery. The sample size for this measure was 105 patients.

This Provider This Provider
93.00%
Middlesex County
93.25%
Massachusetts
93.59%
United States
89.88%

Heart Attack Patients Given Aspirin at Arrival

The percentage of heart attack patients given aspirin at arrival. The sample size for this measure was 201 patients.

This Provider This Provider
99.00%
Middlesex County
97.50%
Massachusetts
97.70%
United States
92.45%

Heart Attack Patients Given Beta Blocker at Arrival

The percentage of heart attack patients given beta blocker at arrival. The sample size for this measure was 175 patients.

This Provider This Provider
98.00%
Middlesex County
96.92%
Massachusetts
95.39%
United States
87.23%

Heart Attack Patients Given Fibrinolytic Medication within 30 Minutes

The percentage of heart attack patients given fibrinolytic medication within 30 minutes of arrival. The sample size for this measure was 6 patients.

Note:
  • The number of cases is too small for purposes of reliably predicting hospital's performance.

This Provider This Provider
0.00%
Middlesex County
0.00%
Massachusetts
28.42%
United States
31.22%

Heart Attack Patients Given Smoking Cessation Advice

The percentage of heart attack patients given smoking cessation advice or counseling. The sample size for this measure was 22 patients.

Note:
  • The number of cases is too small for purposes of reliably predicting hospital's performance.

This Provider This Provider
100.00%
Middlesex County
90.00%
Massachusetts
87.91%
United States
87.61%

Heart Failure Patients Given Evaluation of LVS Function

The percentage of heart failure patients given an evaluation of left ventricular systolic (lvs) function. The sample size for this measure was 636 patients.

This Provider This Provider
99.00%
Middlesex County
95.50%
Massachusetts
92.72%
United States
83.53%

Heart Failure Patients Given Smoking Cessation Advice

The percentage of heart failure patients given smoking cessation advice or counseling. The sample size for this measure was 55 patients.

This Provider This Provider
100.00%
Middlesex County
85.75%
Massachusetts
85.32%
United States
81.61%

Pneumonia Patients Given Pneumococcal Vaccination

The percentage of pneumonia patients assessed and given pneumococcal vaccination. The sample size for this measure was 412 patients.

This Provider This Provider
95.00%
Middlesex County
73.83%
Massachusetts
74.11%
United States
69.00%

Pneumonia Patients Given Oxygenation Assessment

The percentage of pneumonia patients given oxygenation assessment. The sample size for this measure was 540 patients.

This Provider This Provider
100.00%
Middlesex County
100.00%
Massachusetts
99.94%
United States
99.26%

Pneumonia Patients Given Most Appropriate Antibiotics

The percentage of pneumonia patients given the most appropriate initial antibiotic(s). The sample size for this measure was 298 patients.

This Provider This Provider
88.00%
Middlesex County
85.83%
Massachusetts
86.66%
United States
82.91%

Surgery Patients Given Antibiotics 1 Hour Before Incision

The percentage of surgery patients who received preventative antibiotic(s) 1 hour before incision. The sample size for this measure was 524 patients.

This Provider This Provider
92.00%
Middlesex County
85.92%
Massachusetts
84.03%
United States
76.95%

Surgery Patients whose Antibiotics Stopped within 24 Hours of Surgery

The percentage of surgery patients whose preventative antibiotic(s) are stopped within 24 hours after surgery. The sample size for this measure was 516 patients.

This Provider This Provider
88.00%
Middlesex County
80.33%
Massachusetts
76.63%
United States
71.77%

Mortality Rates

Charts

30-Day Mortality Rate from Heart Attack

This hospitals 30 day patient death (mortality) rate from heart attack. The value is one of three types: Better, no different, or worse than the national rate.

No different than National Rate
No different than National RateNo different than National RateNo different than National RateNo different than National RateNo different than National Rate No different than National RateNo different than National RateNo different than National RateNo different than National RateNo different than National Rate

30-Day Mortality Rate from Heart Failure

This hospitals 30 day patient death (mortality) rate from heart failure. The value is one of three types: Better, no different, or worse than the national rate.

No different than National Rate
No different than National RateNo different than National RateNo different than National RateNo different than National RateNo different than National Rate No different than National RateNo different than National RateNo different than National RateNo different than National RateNo different than National Rate

Treatment Figures

Charts

PPS Inpatients

The number of prospective payment system inpatients treated by this provider that were covered by Medicare Part A in 2006. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
5,031
Middlesex County Average
2,873
Massachusetts Average
3,151
United States Average
2,267

PPS Inpatient Utilization Days

The number of days of prospective payment system inpatient care that are chargeable to Medicare Part A facility utilization by this provider in 2006. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
39,713
Middlesex County Average
20,206
Massachusetts Average
23,552
United States Average
17,102

Non-PPS Inpatients

The number of non prospective payment system inpatients treated by this provider that were covered by Medicare Part A in 2006. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
672
Middlesex County Average
362
Massachusetts Average
322
United States Average
371

Non-PPS Inpatient Utilization Days

The number of days of non prospective payment system inpatient care that are chargeable to Medicare Part A facility utilization by this provider in 2006. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
10,661
Middlesex County Average
5,574
Massachusetts Average
4,595
United States Average
3,791

Outpatients

The number of outpatients treated by this provider that were covered by Medicare Part B in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
22,495
Middlesex County Average
15,234
Massachusetts Average
14,207
United States Average
7,242

PPS Inpatient Days

The number of days of prospective payment system inpatient care given by this provider that were covered by Medicare Part A in 2006. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
39,963
Middlesex County Average
20,338
Massachusetts Average
23,762
United States Average
17,255

PPS Inpatient Discharges

The number of prospective payment system inpatient discharges made by this provider that were covered by Medicare Part A in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
7,511
Middlesex County Average
3,933
Massachusetts Average
4,232
United States Average
2,995

Non-PPS Inpatient Days

The number of days of non prospective payment system inpatient care given by this provider that were covered by Medicare Part A in 2006. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
10,729
Middlesex County Average
5,722
Massachusetts Average
4,667
United States Average
3,834

Non-PPS Inpatient Discharges

The number of non prospective payment system inpatient discharges made by this provider that were covered by Medicare Part A in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
823
Middlesex County Average
457
Massachusetts Average
393
United States Average
450

Financials

Charts

Medicare PPS Inpatient Payments

The total prospective payment system inpatient associated Medicare Part A payments, plus pass-through, made to this provider in 2006. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
$53,203,627
Middlesex County Average
$32,481,269
Massachusetts Average
$42,325,533
United States Average
$28,006,530

Medicare Payments Per PPS Inpatient Day

The average Medicare payments made to this provider per Medicare Part A covered prospective payment system inpatient day in 2006. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
$1,331
Middlesex County Average
$1,597
Massachusetts Average
$1,781
United States Average
$1,623

Medicare Payments Per PPS Inpatient Discharge

The average Medicare payments made to this provider per Medicare Part A covered prospective payment system inpatient discharge in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
$7,083
Middlesex County Average
$8,259
Massachusetts Average
$10,001
United States Average
$9,352

Medicare Non-PPS Inpatient Payments

The total non prospective payment system inpatient associated Medicare Part A payments, plus pass-through, made to this provider in 2006. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
$7,208,034
Middlesex County Average
$3,724,780
Massachusetts Average
$3,749,879
United States Average
$4,323,113

Medicare Payments Per Non-PPS Inpatient Day

The average Medicare payments made to this provider per Medicare Part A covered non prospective payment system inpatient day in 2006. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
$672
Middlesex County Average
$651
Massachusetts Average
$804
United States Average
$1,128

Medicare Outpatient Payments

The total outpatient associated Medicare Part B payments made to this provider in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$16,380,452
Middlesex County Average
$13,312,799
Massachusetts Average
$12,463,905
United States Average
$5,694,349

Medicare Payments Per PPS Inpatient

The average Medicare payments made to this provider per Medicare Part A covered prospective payment system inpatient in 2006. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
$10,575
Middlesex County Average
$11,306
Massachusetts Average
$13,431
United States Average
$12,356

Medicare Payments Per PPS Inpatient Utilization Day

The average Medicare payments made to this provider per Medicare Part A covered prospective payment system inpatient utilization day in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
$1,340
Middlesex County Average
$1,608
Massachusetts Average
$1,797
United States Average
$1,638

Medicare Payments Per Non-PPS Inpatient

The average Medicare payments made to this provider per Medicare Part A covered non prospective payment system inpatient in 2006. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
$10,726
Middlesex County Average
$10,285
Massachusetts Average
$11,648
United States Average
$11,654

Medicare Payments Per Non-PPS Inpatient Utilization Day

The average Medicare payments made to this provider per Medicare Part A covered non prospective payment system inpatient utilization day in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
$676
Middlesex County Average
$668
Massachusetts Average
$816
United States Average
$1,140

Medicare Payments Per Non-PPS Inpatient Discharge

The average Medicare payments made to this provider per Medicare Part A covered non prospective payment system inpatient discharge in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
$8,758
Middlesex County Average
$8,143
Massachusetts Average
$9,535
United States Average
$9,611

Medicare Payments Per Outpatient

The average Medicare payments made to this provider per Medicare Part B covered outpatient in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$728
Middlesex County Average
$874
Massachusetts Average
$877
United States Average
$786

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Hallmark Health System Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

When I was waiting in the emergency a woman passed out on the floor and hospital employees stood around as her husband tried to pick her up off of the ground. No one helped until he asked for help and then they were very rough and yelling at the woman. I waited for so long here, I am lucky that I wasn't bleeding or seriously injured. My experience here was so negative that I will never go back.

Member:
Date:

Discussions

 (Details have not been substantiated)
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Supplemental

References

Last Modified

Monday, July 21, 2008 5:36 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Hallmark Health System. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

We appreciate any verifiable updates or additional information you may have on this provider.

Nearby Hospitals

  1. Hospital
    Winchester Hospital
    Located 3.06 miles away in Winchester at 41 Highland Avenue.
  2. Hospital
    Soldiers Home in Massachusetts
    Located 4.46 miles away in Chelsea at 91 Crest Avenue.
  3. Hospital
    Cambridge Health Alliance
    Located 6.34 miles away in Cambridge at 1493 Cambridge Street.
  4. Hospital
    Massachusetts Eye & Ear Infirmary
    Located 6.77 miles away in Boston at 243 Charles Street.
  5. Hospital
    Massachusetts General Hospital
    Located 6.78 miles away in Boston at 55 Fruit Street.
Note: There are a total of 35 hospitals within 35 miles of this provider.

Newest Reviews

Melrose at a Glance

Melrose has a total population of 27,134, of which 5,969 are children under the age of 18 and 4,433 are seniors 65 and older. The median age is 39.4.

Total Population:
27,134
Median Age:
39.4
Males:
12,757 (47.0%)
Female:
14,377 (53.0%)
Children (0-17):
5,969 (22.0%)
Adults (18-64):
16,732 (61.7%)
Seniors (65+):
4,433 (16.3%)
Age Breakdown:
Breakdown of age groups in Melrose
Married:
12,787 (47.1%)
Divorced:
1,526 (5.6%)
Marriage Breakdown:
Breakdown of marriage in Melrose
Hispanic Ethnicity:
283 (1.04%)
White:
25,820 (95.16%)
African American:
255 (0.94%)
Asian:
546 (2.01%)
Pacific Islander:
6 (0.02%)
Indian:
26 (0.10%)
Other:
109 (0.40%)
Two or More:
372 (1.37%)
Racial Breakdown:
Breakdown of race in Melrose

Health

The average number of disabilities per resident is 0.24, which does not include institutionalized individuals.

Disabilities:
0.24 (Per Capita)
Dialysis Centers:
0
Doctors:
451
Home Agencies:
0
Hospitals:
1
Nursing Homes:
4
Medical Suppliers:
4
Rehab Centers:
0

Wealth

The median family income is $78,144 while the median household income is $62,811. Roughly 3.31% of the population live in poverty.

Family Income:
$78,144
Household Income:
$62,811
In Poverty:
3.31%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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