Watauga Medical Center

Detailed report on the hospital located in Boone, North Carolina (NC).

Watauga Medical Center is a government run acute care hospital based at PO Box 2600 in Boone, NC. The facility is accredited and provides emergency services. The mortality rate for heart attack patients at the facility is no different than the national rate. The patient mortality rate is also no different than the national rate. In 2006, a total of 1,787 Medicare patients were given 15,182 days of PPS inpatient care and services. The provider was reimbursed $15,922,491 by Medicare for those services. 7,877 Medicare patients were given outpatient care and services by this provider in 2006. The provider was reimbursed $6,300,520 by Medicare for these services.

When compared to state levels, surgery patients at this hospital are more likely to have their preventitve antibiotics stopped within 24 hours after surgery.

When compared to other hospitals in the state, pneumonia patients at this facility are less likely to assessed and given an influenza vaccination.

Overall Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 1.80 out of 5 from 5 User Reviews
Read the Reviews Read the Reviews | Review Now! Rate this Hospital

Quality of Care Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 2.20 out of 5 on this user rated measure.

Staff Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 2.20 out of 5 on this user rated measure.

Facility Rating

Full StarFull StarHalf StarEmpty StarEmpty Star
Rated 2.40 out of 5 on this user rated measure.

Promptness Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 2.20 out of 5 on this user rated measure.

Facility Type

Acute Care

Ownership Type

Government - Local

Address

PO Box 2600
Boone, NC 28607

Phone Number

(828) 262-4100

Geographic Coordinates

36.225041, -81.656946
* The accuracy of these coordinates is at a zip code level.

Accredited

Status

Indicates whether the facility is accredited.

This Provider This Provider
Yes
Watauga County
1 (50.00%)
North Carolina
102 (95.33%)
United States
3,333 (77.01%)

Emergency Services

Status

Indicates whether the facility offers emergency care services.

This Provider This Provider
Yes
Watauga County
2 (100.00%)
North Carolina
102 (95.33%)
United States
3,947 (91.20%)

Quality Measures

Charts

Heart Attack Patients Given Inhibitor or ARB

The percentage of heart attack patients given ace inhibitor or arb for left ventricular systolic dysfunction (lvsd). The sample size for this measure was 2 patients.

Note:
  • The number of cases is too small for purposes of reliably predicting hospital's performance.

This Provider This Provider
100.00%
Watauga County
100.00%
North Carolina
80.09%
United States
82.44%

Heart Attack Patients Given Aspirin at Discharge

The percentage of heart attack patients given aspirin at discharge. The sample size for this measure was 14 patients.

Note:
  • The number of cases is too small for purposes of reliably predicting hospital's performance.

This Provider This Provider
93.00%
Watauga County
93.00%
North Carolina
90.33%
United States
90.10%

Heart Attack Patients Given Beta Blocker at Discharge

The percentage of heart attack patients given beta blocker at discharge. The sample size for this measure was 21 patients.

Note:
  • The number of cases is too small for purposes of reliably predicting hospital's performance.

This Provider This Provider
95.00%
Watauga County
95.00%
North Carolina
91.22%
United States
89.74%

Heart Failure Patients Given ACE Inhibitor or ARB

The percentage of heart failure patients given ace inhibitor or arb for left ventricular systolic dysfunction (lvsd). The sample size for this measure was 15 patients.

Note:
  • The number of cases is too small for purposes of reliably predicting hospital's performance.

This Provider This Provider
93.00%
Watauga County
71.50%
North Carolina
81.75%
United States
82.00%

Heart Failure Patients Given Discharge Instructions

The percentage of heart failure patients given discharge instructions. The sample size for this measure was 77 patients.

This Provider This Provider
62.00%
Watauga County
31.00%
North Carolina
63.63%
United States
60.95%

Pneumonia Patients Given Influenza Vaccination

The percentage of pneumonia patients assessed and given influenza vaccination. The sample size for this measure was 48 patients.

This Provider This Provider
50.00%
Watauga County
62.50%
North Carolina
72.94%
United States
69.93%

Pneumonia Patients Given Antibiotics within 4 Hours

The percentage of pneumonia patients given initial antibiotic(s) within 4 hours after arrival. The sample size for this measure was 145 patients.

This Provider This Provider
70.00%
Watauga County
85.00%
North Carolina
79.24%
United States
80.14%

Pneumonia Patients Given Smoking Cessation Advice

The percentage of pneumonia patients given smoking cessation advice or counseling. The sample size for this measure was 42 patients.

This Provider This Provider
74.00%
Watauga County
37.00%
North Carolina
83.64%
United States
79.65%

Pneumonia Patients whose Blood Culture Performed Prior to Antibiotics

The percentage of pneumonia patients whose initial emergency room blood culture was performed prior to the administration of the first hospital dose of antibiotics. The sample size for this measure was 103 patients.

This Provider This Provider
97.00%
Watauga County
98.50%
North Carolina
90.53%
United States
90.43%

Surgery Patients Given Appropriate Antibiotics

The percentage of surgery patients who received the appropriate preventative antibiotic(s) for their surgery. The sample size for this measure was 80 patients.

This Provider This Provider
99.00%
Watauga County
99.00%
North Carolina
90.26%
United States
89.88%

Heart Attack Patients Given Aspirin at Arrival

The percentage of heart attack patients given aspirin at arrival. The sample size for this measure was 19 patients.

Note:
  • The number of cases is too small for purposes of reliably predicting hospital's performance.

This Provider This Provider
100.00%
Watauga County
100.00%
North Carolina
93.59%
United States
92.45%

Heart Attack Patients Given Beta Blocker at Arrival

The percentage of heart attack patients given beta blocker at arrival. The sample size for this measure was 20 patients.

Note:
  • The number of cases is too small for purposes of reliably predicting hospital's performance.

This Provider This Provider
100.00%
Watauga County
100.00%
North Carolina
88.73%
United States
87.23%

Heart Attack Patients Given Smoking Cessation Advice

The percentage of heart attack patients given smoking cessation advice or counseling. The sample size for this measure was 5 patients.

Note:
  • The number of cases is too small for purposes of reliably predicting hospital's performance.

This Provider This Provider
60.00%
Watauga County
60.00%
North Carolina
88.30%
United States
87.61%

Heart Failure Patients Given Evaluation of LVS Function

The percentage of heart failure patients given an evaluation of left ventricular systolic (lvs) function. The sample size for this measure was 97 patients.

This Provider This Provider
100.00%
Watauga County
75.00%
North Carolina
87.38%
United States
83.53%

Heart Failure Patients Given Smoking Cessation Advice

The percentage of heart failure patients given smoking cessation advice or counseling. The sample size for this measure was 10 patients.

Note:
  • The number of cases is too small for purposes of reliably predicting hospital's performance.

This Provider This Provider
80.00%
Watauga County
80.00%
North Carolina
86.32%
United States
81.61%

Pneumonia Patients Given Pneumococcal Vaccination

The percentage of pneumonia patients assessed and given pneumococcal vaccination. The sample size for this measure was 139 patients.

This Provider This Provider
68.00%
Watauga County
78.00%
North Carolina
72.64%
United States
69.00%

Pneumonia Patients Given Oxygenation Assessment

The percentage of pneumonia patients given oxygenation assessment. The sample size for this measure was 194 patients.

This Provider This Provider
100.00%
Watauga County
100.00%
North Carolina
99.50%
United States
99.26%

Pneumonia Patients Given Most Appropriate Antibiotics

The percentage of pneumonia patients given the most appropriate initial antibiotic(s). The sample size for this measure was 109 patients.

This Provider This Provider
78.00%
Watauga County
67.00%
North Carolina
82.83%
United States
82.91%

Surgery Patients Given Antibiotics 1 Hour Before Incision

The percentage of surgery patients who received preventative antibiotic(s) 1 hour before incision. The sample size for this measure was 335 patients.

This Provider This Provider
92.00%
Watauga County
92.00%
North Carolina
81.46%
United States
76.95%

Surgery Patients whose Antibiotics Stopped within 24 Hours of Surgery

The percentage of surgery patients whose preventative antibiotic(s) are stopped within 24 hours after surgery. The sample size for this measure was 317 patients.

This Provider This Provider
91.00%
Watauga County
91.00%
North Carolina
73.94%
United States
71.77%

Mortality Rates

Charts

30-Day Mortality Rate from Heart Attack

This hospitals 30 day patient death (mortality) rate from heart attack. The value is one of three types: Better, no different, or worse than the national rate.

No different than National Rate
No different than National RateNo different than National RateNo different than National RateNo different than National RateNo different than National Rate No different than National RateNo different than National RateNo different than National RateNo different than National RateNo different than National Rate

30-Day Mortality Rate from Heart Failure

This hospitals 30 day patient death (mortality) rate from heart failure. The value is one of three types: Better, no different, or worse than the national rate.

No different than National Rate
No different than National RateNo different than National RateNo different than National RateNo different than National RateNo different than National Rate No different than National RateNo different than National RateNo different than National RateNo different than National RateNo different than National Rate

Treatment Figures

Charts

PPS Inpatients

The number of prospective payment system inpatients treated by this provider that were covered by Medicare Part A in 2006. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
1,787
North Carolina Average
2,980
United States Average
2,267

PPS Inpatient Utilization Days

The number of days of prospective payment system inpatient care that are chargeable to Medicare Part A facility utilization by this provider in 2006. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
15,182
North Carolina Average
23,043
United States Average
17,102

Outpatients

The number of outpatients treated by this provider that were covered by Medicare Part B in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
7,877
Watauga County Average
4,456
North Carolina Average
10,001
United States Average
7,242

PPS Inpatient Days

The number of days of prospective payment system inpatient care given by this provider that were covered by Medicare Part A in 2006. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
15,248
North Carolina Average
23,234
United States Average
17,255

PPS Inpatient Discharges

The number of prospective payment system inpatient discharges made by this provider that were covered by Medicare Part A in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
2,578
North Carolina Average
4,066
United States Average
2,995

Financials

Charts

Medicare PPS Inpatient Payments

The total prospective payment system inpatient associated Medicare Part A payments, plus pass-through, made to this provider in 2006. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
$15,922,491
North Carolina Average
$36,576,123
United States Average
$28,006,530

Medicare Payments Per PPS Inpatient Day

The average Medicare payments made to this provider per Medicare Part A covered prospective payment system inpatient day in 2006. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
$1,044
North Carolina Average
$1,574
United States Average
$1,623

Medicare Payments Per PPS Inpatient Discharge

The average Medicare payments made to this provider per Medicare Part A covered prospective payment system inpatient discharge in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
$6,176
North Carolina Average
$8,995
United States Average
$9,352

Medicare Outpatient Payments

The total outpatient associated Medicare Part B payments made to this provider in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$6,300,520
Watauga County Average
$3,579,207
North Carolina Average
$8,357,037
United States Average
$5,694,349

Medicare Payments Per PPS Inpatient

The average Medicare payments made to this provider per Medicare Part A covered prospective payment system inpatient in 2006. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
$8,910
North Carolina Average
$12,275
United States Average
$12,356

Medicare Payments Per PPS Inpatient Utilization Day

The average Medicare payments made to this provider per Medicare Part A covered prospective payment system inpatient utilization day in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. The prospective payment system (PPS) is a method of reimbursement in which Medicare payment is made based on a predetermined, fixed amount. [1]

This Provider This Provider
$1,049
North Carolina Average
$1,587
United States Average
$1,638

Medicare Payments Per Outpatient

The average Medicare payments made to this provider per Medicare Part B covered outpatient in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$800
Watauga County Average
$803
North Carolina Average
$836
United States Average
$786

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Watauga Medical Center Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarFull StarFull StarEmpty StarEmpty Star
Staff:
Full StarFull StarFull StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarFull StarFull StarEmpty StarEmpty Star
Insurance:
Blue Cross / Blue Shield
Details:

The billing office at Watauga Medical Center is worthless. I had a routine procedure done on March 3 2020 and they filed my claim under the wrong insurance plan. This was brought to my attention on April 1 and I called the billing office and again provided the correct insurance information. They did nothing with the claim until May 7, when I was called by them and asked to provide my insurance information because they were showing I had an open claim. So 2 months after my procedure, I am still waiting for them to file the claim under the correct insurance plan. They need more training or they need to clean house and start over with an entirely new staff.

Member:
Date:

A Review by Anonymous

Watauga Medical Center Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Medicare
Details:

Doctor in the ER told my wife that she didn't have kidney stones, even though the CT scan he ordered showed that she had 2 of them, as verified by the report from the radiologist that read the scan. Took forever to get pain meds for her, and she was misdiagnosed as having sacroiliac joint dysfunction. Administrators are now avoiding my communications. Have had problems before when they misdiagnosed my fractured ankle (talus). What a bunch of money-hungry quacks!

Member:
Date:

A Review by Anonymous

Watauga Medical Center Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Blue Cross / Blue Shield
Details:

This is the absolute worst hospital I have ever walked into in my life. The doctors I met were 30 year old arrogant kids. Retired Gunnery Sergeant USMC

Member:
Date:

A Review by Anonymous

Watauga Medical Center Review
Overall:
Full StarFull StarFull StarFull StarFull Star
Care:
Full StarFull StarFull StarFull StarFull Star
Staff:
Full StarFull StarFull StarFull StarFull Star
Facility:
Full StarFull StarFull StarFull StarFull Star
Promptness:
Full StarFull StarFull StarFull StarFull Star
Details:

Great care given. I love the people at this hospital, so friendly!

Member:
Date:

A Review by Anonymous

Watauga Medical Center Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Medicaid / Medi-Cal
Details:

There are no adequate doctors in er and only one adequate hospitilist. Nurses make fun of patients, are hateful. No help in getting bathed. Hospital has went from a ten to a one.

Member:
Date:

Discussions

 (Details have not been substantiated)
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Supplemental

References

Last Modified

Monday, July 21, 2008 5:37 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Watauga Medical Center. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

We appreciate any verifiable updates or additional information you may have on this provider.

Nearby Hospitals

  1. Hospital
    Blowing Rock Hospital
    Located 6.81 miles away in Blowing Rock at 418 Chestnut Drive.
  2. Hospital
    Ashe Memorial Hospital
    Located 17.56 miles away in Jefferson at 200 Hospital Avenue.
  3. Hospital
    Caldwell Memorial Hospital
    Located 19.91 miles away in Lenoir at PO Box 1890.
  4. Hospital
    Spruce Pine Community Hospital
    Located 31.45 miles away in Spruce Pine at 125 Hospital Drive.
Note: There are a total of 4 hospitals within 35 miles of this provider.

Newest Reviews

Boone at a Glance

Boone has a total population of 13,472, of which 785 are children under the age of 18 and 950 are seniors 65 and older. The median age is 21.4.

Total Population:
13,472
Median Age:
21.4
Males:
6,586 (48.9%)
Female:
6,886 (51.1%)
Children (0-17):
785 (5.8%)
Adults (18-64):
11,737 (87.1%)
Seniors (65+):
950 (7.1%)
Age Breakdown:
Breakdown of age groups in Boone
Married:
3,352 (24.9%)
Divorced:
546 (4.1%)
Marriage Breakdown:
Breakdown of marriage in Boone
Hispanic Ethnicity:
221 (1.64%)
White:
12,661 (93.98%)
African American:
461 (3.42%)
Asian:
160 (1.19%)
Pacific Islander:
7 (0.05%)
Indian:
40 (0.30%)
Other:
62 (0.46%)
Two or More:
81 (0.60%)
Racial Breakdown:
Breakdown of race in Boone

Health

The average number of disabilities per resident is 0.22, which does not include institutionalized individuals.

Disabilities:
0.22 (Per Capita)
Dialysis Centers:
1
Doctors:
179
Home Agencies:
2
Hospitals:
1
Nursing Homes:
1
Medical Suppliers:
13
Rehab Centers:
5

Wealth

The median family income is $49,762 while the median household income is $20,541. Roughly 23.75% of the population live in poverty.

Family Income:
$49,762
Household Income:
$20,541
In Poverty:
23.75%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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