Haven Health Center of South Windsor

Detailed report on the nursing home located in South Windsor, Connecticut (CT).

Haven Health Center of South Windsor is an average sized, for-profit, nursing home with 120 beds based at 1060 Main Street in South Windsor, CT. The facility has 106 residents indicating 88% of its beds are occupied, which is about average within this state. The provider participates in the medicare & medicaid programs and provides resident & family counseling services. The home is not located in a hospital or continuing care retirement community and is fully sprinklered. A total of 191 Medicare patients were given 7,889 days of non-swing bed care and services in 2006, and the provider was reimbursed $2,374,868 by Medicare. 134 Medicare patients were given outpatient care and services by this provider in 2006. The provider was reimbursed $164,621 by Medicare for these services.

On a state level, the number of registered nurse hours per resident per day is lower than average. Certified nursing assistant hours per resident per day is average. The number of licensed practical or vocational nurse hours per resident per day is average. Licensed staff hours per resident per day is average.

When compared to other nursing homes in the state, it is more likely for high-risk long-stay residents to have pressure sores, long-stay residents to spend most of their time in bed, and short-stay residents to have pressure sores at Haven Health Center of South Windsor.

When compared to other nursing homes in the state, it is less likely for long-stay residents to be given a pneumococcal vaccination, long-stay residents to need help with daily activities to increase, low-risk long-stay residents to have pressure sores, long-stay residents to be physically restrained, long-stay residents to have a urinary tract infection, long-stay residents to lose too much weight, and short-stay residents to be given a pneumococcal vaccination.

Overall Rating

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Rated 1.00 out of 5 from 2 User Reviews
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Quality of Care Rating

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Rated 1.50 out of 5 on this user rated measure.

Staff Rating

Full StarHalf StarEmpty StarEmpty StarEmpty Star
Rated 1.50 out of 5 on this user rated measure.

Facility Rating

Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Rated 1.00 out of 5 on this user rated measure.

Promptness Rating

Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Rated 1.00 out of 5 on this user rated measure.

Ownership Type

For-Profit - Corporation

Multiple Ownership

Yes

Address

1060 Main Street
South Windsor, CT 06074

Phone Number

(860) 289-7771

Geographic Coordinates

41.832582, -72.616931
* The accuracy of these coordinates is at a address level.

Programs Accepted

Medicare & Medicaid

Counseling Available

Resident & Family

Sprinkler System

The amount of the facility that is sprinklered. All fire code regulations at different locations must be met.

Fully Sprinklered
Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate

Beds

The total number of beds the facility operates. Each resident is assigned to a single bed.

This Provider This Provider
120
Hartford County Average
134
Connecticut Average
121
United States Average
106

Beds Occupied

The percentage of total beds that are occupied by residents.

This Provider This Provider
88.00%
Hartford County
92.09%
Connecticut
92.00%
United States
84.18%

Residents

The total number of residents residing at the facility.

This Provider This Provider
106
Hartford County Average
122
Connecticut Average
112
United States Average
90

Located in a Hospital

Status

Indicates whether the facility is located within a hospital.

This Provider This Provider
No
Hartford County
2 (3.03%)
Connecticut
5 (2.05%)
United States
1,271 (8.03%)

Located in a CCRC

Status

Indicates whether the facility is located within a continuing care retirement community.

This Provider This Provider
No
Hartford County
4 (6.06%)
Connecticut
14 (5.74%)
United States
1,255 (7.93%)

Recent Surveys

  • 05/30/2007 - Fire Safety Survey
  • 04/23/2007 - Health Survey
  • 05/17/2006 - Fire Safety Survey
  • 05/12/2006 - Health Survey
  • 07/27/2005 - Fire Safety Survey
  • 03/28/2005 - Health Survey

Staff

Charts

RN Hours Per Resident

The average number of registered nurse hours per resident per day.

This Provider
0.56
Hartford County Average
0.69
Connecticut Average
0.75
United States Average
0.64

CNA Hours Per Resident

The average number of certified nursing assistant hours per resident per day.

This Provider This Provider
2.02
Hartford County Average
2.38
Connecticut Average
2.34
United States Average
2.34

LPNLVN Hours Per Resident

The average number of licensed practical or vocational nurse hours per resident per day.

This Provider This Provider
0.65
Hartford County Average
0.64
Connecticut Average
0.64
United States Average
0.79

Licensed Staff Hours Per Resident

The average number of licensed staff hours per resident per day.

This Provider This Provider
1.21
Hartford County Average
1.33
Connecticut Average
1.40
United States Average
1.43

Quality Measures

Charts

Long-Stay Residents Given Influenza Vaccination

The percentage of long-stay residents given influenza vaccination during the flu season.

This Provider This Provider
84.00%
Hartford County
81.60%
Connecticut
84.72%
United States
86.01%

Long-Stay Residents Whose Need for Help With Daily Activities Has Increased

The percentage of long-stay residents whose need for help with daily activities has increased.

This Provider This Provider
15.00%
Hartford County
18.86%
Connecticut
19.00%
United States
16.08%

High-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of high-risk long-stay residents who have pressure sores.

This Provider This Provider
17.00%
Hartford County
12.28%
Connecticut
12.96%
United States
12.83%

Long-Stay Residents Who Were Physically Restrained

The percentage of long-stay residents who were physically restrained.

This Provider This Provider
3.00%
Hartford County
4.22%
Connecticut
3.93%
United States
5.63%

Low-Risk Long-Stay Residents Who Lose Control of Their Bowels

The percentage of low-risk long-stay residents who lose control of their bowels or bladder.

This Provider This Provider
55.00%
Hartford County
44.72%
Connecticut
47.01%
United States
48.78%

Long-Stay Residents Who Spend Most of Their Time in Bed

The percentage of long-stay residents who spend most of their time in bed or in a chair.

This Provider This Provider
8.00%
Hartford County
2.18%
Connecticut
2.37%
United States
4.39%

Long-Stay Residents With a Urinary Tract Infection

The percentage of long-stay residents with a urinary tract infection.

This Provider This Provider
6.00%
Hartford County
7.20%
Connecticut
7.91%
United States
8.83%

Short-Stay Residents Given Influenza Vaccination

The percentage of short-stay residents given influenza vaccination during the flu season.

This Provider This Provider
68.00%
Hartford County
65.89%
Connecticut
68.88%
United States
72.85%

Short-Stay Residents With Delirium

The percentage of short-stay residents with delirium.

This Provider This Provider
2.00%
Hartford County
2.02%
Connecticut
2.14%
United States
2.12%

Short-Stay Residents With Pressure Sores

The percentage of short-stay residents with pressure sores.

This Provider This Provider
29.00%
Hartford County
17.71%
Connecticut
18.05%
United States
17.46%

Long-Stay Residents Given Pneumococcal Vaccination

The percentage of long-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
1.00%
Hartford County
71.34%
Connecticut
77.42%
United States
79.81%

Long-Stay Residents Who Have Moderate to Severe Pain

The percentage of long-stay residents who have moderate to severe pain.

This Provider This Provider
4.00%
Hartford County
3.55%
Connecticut
3.36%
United States
4.53%

Low-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of low-risk long-stay residents who have pressure sores.

This Provider This Provider
0.00%
Hartford County
2.11%
Connecticut
2.11%
United States
2.33%

Long-Stay Residents Who are More Depressed or Anxious

The percentage of long-stay residents who are more depressed or anxious.

This Provider This Provider
11.00%
Hartford County
13.11%
Connecticut
13.13%
United States
14.45%

Long-Stay Residents Who Have Catheter Inserted and Left

The percentage of long-stay residents who have/had a catheter inserted and left in their bladder.

This Provider This Provider
4.00%
Hartford County
4.82%
Connecticut
4.63%
United States
5.89%

Long-Stay Residents Whose Ability to Move Around Their Room Got Worse

The percentage of long-stay residents whose ability to move about in and around their room got worse.

This Provider This Provider
16.00%
Hartford County
15.85%
Connecticut
15.68%
United States
13.04%

Long-Stay Residents Who Lose Too Much Weight

The percentage of long-stay residents who lose too much weight.

This Provider This Provider
5.00%
Hartford County
8.88%
Connecticut
9.00%
United States
9.09%

Short-Stay Residents Given Pneumococcal Vaccination

The percentage of short-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
8.00%
Hartford County
58.24%
Connecticut
67.57%
United States
73.02%

Short-Stay Residents Who Had Moderate to Severe Pain

The percentage of short-stay residents who had moderate to severe pain.

This Provider This Provider
17.00%
Hartford County
19.92%
Connecticut
21.05%
United States
20.65%

Treatment Figures

Charts

Non-Swing Bed Patients

The number of non-swing bed patients treated by this provider that were covered by Medicare Part A in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
191
Hartford County Average
181
Connecticut Average
170
United States Average
133

Non-Swing Bed Patient Discharges

The number of non-swing bed patient discharges made by this provider that were covered by Medicare Part A in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
171
Hartford County Average
168
Connecticut Average
158
United States Average
124

Non-Swing Bed Utilization Days

The number of days of non-swing bed care that are chargeable to Medicare Part A facility utilization by this provider in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
7,889
Hartford County Average
6,571
Connecticut Average
6,166
United States Average
4,470

Outpatients

The number of outpatients treated by this provider that were covered by Medicare Part B in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
134
Hartford County Average
119
Connecticut Average
105
United States Average
301

Financials

Charts

Medicare Non-Swing Bed Payments

The total non-swing bed associated Medicare Part A payments made to this provider in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$2,374,868
Hartford County Average
$2,000,256
Connecticut Average
$1,988,383
United States Average
$1,318,701

Medicare Payments Per Non-Swing Bed Utilization Day

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed utilization day in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$301
Hartford County Average
$304
Connecticut Average
$322
United States Average
$295

Medicare Outpatient Payments

The total outpatient associated Medicare Part B payments made to this provider in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$164,621
Hartford County Average
$126,826
Connecticut Average
$109,896
United States Average
$266,523

Medicare Payments Per Non-Swing Bed Patient

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$12,434
Hartford County Average
$11,081
Connecticut Average
$11,686
United States Average
$9,943

Medicare Payments Per Non-Swing Bed Patient Discharge

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient discharge in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$13,888
Hartford County Average
$11,878
Connecticut Average
$12,621
United States Average
$10,652

Medicare Payments Per Outpatient

The average Medicare payments made to this provider per Medicare Part B covered outpatient in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$1,229
Hartford County Average
$1,068
Connecticut Average
$1,050
United States Average
$885

Deficiencies

05/30/2007 - Fire Alarm Systems

05/30/2007 - Fire Alarm Systems
Type:
Fire Safety
Category:
Fire Alarm Systems
Issue:
a fire alarm system that can be heard throughout the facility.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/30/2007
Date Fixed:
07/13/2007

05/30/2007 - Miscellaneous

05/30/2007 - Miscellaneous
Type:
Fire Safety
Category:
Miscellaneous
Issue:
fire safety features required by current fire safety codes.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/30/2007
Date Fixed:
08/02/2007

05/30/2007 - Smoke Compartmentation and Control

05/30/2007 - Smoke Compartmentation and Control
Type:
Fire Safety
Category:
Smoke Compartmentation and Control
Issue:
walls or barriers that prevent smoke from passing through and would resist fire for at least one hour.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/30/2007
Date Fixed:
07/13/2007

05/30/2007 - Emergency Plans and Fire Drills

05/30/2007 - Emergency Plans and Fire Drills
Type:
Fire Safety
Category:
Emergency Plans and Fire Drills
Issue:
did not have a written emergency evacuation plan.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/30/2007
Date Fixed:
07/13/2007

05/30/2007 - Building Service Equipment

05/30/2007 - Building Service Equipment
Type:
Fire Safety
Category:
Building Service Equipment
Issue:
properly protected cooking facilities.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/30/2007
Date Fixed:
07/13/2007

04/23/2007 - Quality Care

04/23/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident enough fluids to keep them healthy and prevent dehydration.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
04/23/2007
Date Fixed:
06/04/2007

04/23/2007 - Quality Care

04/23/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that meet a professional standard of quality.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
04/23/2007
Date Fixed:
06/04/2007

04/23/2007 - Resident Assessment

04/23/2007 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
04/23/2007
Date Fixed:
06/04/2007

04/23/2007 - Environmental

04/23/2007 - Environmental
Type:
Health
Category:
Environmental
Issue:
Provide needed housekeeping and maintenance.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
04/23/2007
Date Fixed:
06/04/2007

04/23/2007 - Mistreatment

04/23/2007 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
04/23/2007
Date Fixed:
06/04/2007

04/23/2007 - Mistreatment

04/23/2007 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Keep each resident free from physical restraints, unless needed for medical treatment.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
04/23/2007
Date Fixed:
06/04/2007

04/23/2007 - Environmental

04/23/2007 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
04/23/2007
Date Fixed:
06/04/2007

04/23/2007 - Administration

04/23/2007 - Administration
Type:
Health
Category:
Administration
Issue:
Follow all laws and professional standards.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
04/23/2007
Date Fixed:
06/04/2007

04/23/2007 - Environmental

04/23/2007 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is safe, easy to use, clean and comfortable.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
04/23/2007
Date Fixed:
06/04/2007

04/23/2007 - Environmental

04/23/2007 - Environmental
Type:
Health
Category:
Environmental
Issue:
Have a program to keep infection from spreading.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
04/23/2007
Date Fixed:
06/04/2007

04/23/2007 - Pharmacy Service

04/23/2007 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Make sure that residents are safe from serious medication errors.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
04/23/2007
Date Fixed:
06/04/2007

04/23/2007 - Pharmacy Service

04/23/2007 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
04/23/2007
Date Fixed:
06/04/2007

04/23/2007 - Quality Care

04/23/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
04/23/2007
Date Fixed:
07/17/2007

04/23/2007 - Quality Care

04/23/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
04/23/2007
Date Fixed:
06/04/2007

04/23/2007 - Quality Care

04/23/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that follow each resident's written care plan.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
04/23/2007
Date Fixed:
07/17/2007

10/10/2006 - Resident Assessment

10/10/2006 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
10/10/2006
Date Fixed:
10/31/2006

10/10/2006 - Nutrition and Dietary

10/10/2006 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
10/10/2006
Date Fixed:
10/31/2006

10/10/2006 - Resident Rights

10/10/2006 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Provide care in a way that keeps or builds each resident's dignity and self respect.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
10/10/2006
Date Fixed:
10/31/2006

10/10/2006 - Administration

10/10/2006 - Administration
Type:
Health
Category:
Administration
Issue:
Keep accurate and appropriate medical records.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
10/10/2006
Date Fixed:
10/31/2006

05/17/2006 - Emergency Plans and Fire Drills

05/17/2006 - Emergency Plans and Fire Drills
Type:
Fire Safety
Category:
Emergency Plans and Fire Drills
Issue:
record of quarterly fire drills for each shift under varying conditions.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/17/2006
Date Fixed:
06/15/2006

05/12/2006 - Quality Care

05/12/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/12/2006
Date Fixed:
06/23/2006

05/12/2006 - Resident Rights

05/12/2006 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Tell the resident completely about his or her health status.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/12/2006
Date Fixed:
06/23/2006

05/12/2006 - Resident Rights

05/12/2006 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Potential for minimal harm
Date Found:
05/12/2006
Date Fixed:
06/23/2006

05/12/2006 - Resident Rights

05/12/2006 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/12/2006
Date Fixed:
06/23/2006

05/12/2006 - Resident Rights

05/12/2006 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Try to resolve each resident's complaints quickly.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/12/2006
Date Fixed:
06/23/2006

05/12/2006 - Resident Rights

05/12/2006 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Have a private telephone available for use.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Potential for minimal harm
Date Found:
05/12/2006
Date Fixed:
06/23/2006

05/12/2006 - Mistreatment

05/12/2006 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/12/2006
Date Fixed:
06/23/2006

05/12/2006 - Mistreatment

05/12/2006 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Potential for minimal harm
Date Found:
05/12/2006
Date Fixed:
06/23/2006

05/12/2006 - Resident Rights

05/12/2006 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/12/2006
Date Fixed:
06/23/2006

05/12/2006 - Resident Rights

05/12/2006 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Provide services to meet the needs and preferences of each resident.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/12/2006
Date Fixed:
06/23/2006

05/12/2006 - Quality Care

05/12/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Provide activities to meet the needs of each resident.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/12/2006
Date Fixed:
06/23/2006

05/12/2006 - Quality Care

05/12/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Provide social services for related medical problems to help each resident achieve the highest possible quality of life.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/12/2006
Date Fixed:
08/01/2006

05/12/2006 - Environmental

05/12/2006 - Environmental
Type:
Health
Category:
Environmental
Issue:
Provide needed housekeeping and maintenance.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Potential for minimal harm
Date Found:
05/12/2006
Date Fixed:
08/01/2006

05/12/2006 - Resident Assessment

05/12/2006 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Make a complete assessment that covers all questions for areas that are listed in official regulations.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/12/2006
Date Fixed:
06/23/2006

05/12/2006 - Resident Assessment

05/12/2006 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/12/2006
Date Fixed:
08/01/2006

05/12/2006 - Quality Care

05/12/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that meet a professional standard of quality.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/12/2006
Date Fixed:
06/23/2006

05/12/2006 - Quality Care

05/12/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that follow each resident's written care plan.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/12/2006
Date Fixed:
06/23/2006

05/12/2006 - Quality Care

05/12/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/12/2006
Date Fixed:
06/23/2006

05/12/2006 - Quality Care

05/12/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/12/2006
Date Fixed:
06/23/2006

05/12/2006 - Environmental

05/12/2006 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/12/2006
Date Fixed:
06/23/2006

05/12/2006 - Pharmacy Service

05/12/2006 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/12/2006
Date Fixed:
06/23/2006

05/12/2006 - Nutrition and Dietary

05/12/2006 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Store, cook, and give out food in a safe and clean way.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/12/2006
Date Fixed:
06/23/2006

05/12/2006 - Quality Care

05/12/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give or get special rehabilitation if in the patient's plan of care.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/12/2006
Date Fixed:
06/23/2006

05/12/2006 - Administration

05/12/2006 - Administration
Type:
Health
Category:
Administration
Issue:
Follow all laws and professional standards.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/12/2006
Date Fixed:
06/23/2006

05/12/2006 - Administration

05/12/2006 - Administration
Type:
Health
Category:
Administration
Issue:
1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/12/2006
Date Fixed:
06/23/2006

05/12/2006 - Administration

05/12/2006 - Administration
Type:
Health
Category:
Administration
Issue:
Keep accurate and appropriate medical records.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/12/2006
Date Fixed:
06/23/2006

02/16/2006 - Quality Care

02/16/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that meet a professional standard of quality.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
02/16/2006
Date Fixed:
03/20/2006

02/16/2006 - Mistreatment

02/16/2006 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Protect residents from mistreatment, neglect, and/or theft of personal property.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
02/16/2006
Date Fixed:
03/20/2006

02/16/2006 - Administration

02/16/2006 - Administration
Type:
Health
Category:
Administration
Issue:
1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
02/16/2006
Date Fixed:
03/20/2006

02/16/2006 - Mistreatment

02/16/2006 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
02/16/2006
Date Fixed:
03/20/2006

02/16/2006 - Quality Care

02/16/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that follow each resident's written care plan.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
02/16/2006
Date Fixed:
03/20/2006

07/27/2005 - Emergency Plans and Fire Drills

07/27/2005 - Emergency Plans and Fire Drills
Type:
Fire Safety
Category:
Emergency Plans and Fire Drills
Issue:
did not have a written emergency evacuation plan.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/27/2005
Date Fixed:
09/15/2005

07/27/2005 - Miscellaneous

07/27/2005 - Miscellaneous
Type:
Fire Safety
Category:
Miscellaneous
Issue:
fire safety features required by current fire safety codes.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/27/2005
Date Fixed:
09/15/2005

07/27/2005 - Automatic Sprinkler Systems

07/27/2005 - Automatic Sprinkler Systems
Type:
Fire Safety
Category:
Automatic Sprinkler Systems
Issue:
automatic sprinkler systems that have been maintained in working order.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/27/2005
Date Fixed:
09/15/2005

07/27/2005 - Smoke Compartmentation and Control

07/27/2005 - Smoke Compartmentation and Control
Type:
Fire Safety
Category:
Smoke Compartmentation and Control
Issue:
walls or barriers that prevent smoke from passing through and would resist fire for at least one hour.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/27/2005
Date Fixed:
09/15/2005

07/27/2005 - Building Service Equipment

07/27/2005 - Building Service Equipment
Type:
Fire Safety
Category:
Building Service Equipment
Issue:
properly protected cooking facilities.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/27/2005
Date Fixed:
09/15/2005

03/28/2005 - Resident Assessment

03/28/2005 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Make a complete assessment that covers all questions for areas that are listed in official regulations.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/28/2005
Date Fixed:
05/09/2005

03/28/2005 - Quality Care

03/28/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Provide social services for related medical problems to help each resident achieve the highest possible quality of life.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/28/2005
Date Fixed:
05/09/2005

03/28/2005 - Resident Rights

03/28/2005 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Provide services to meet the needs and preferences of each resident.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/28/2005
Date Fixed:
05/09/2005

03/28/2005 - Resident Rights

03/28/2005 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Provide care in a way that keeps or builds each resident's dignity and self respect.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/28/2005
Date Fixed:
05/09/2005

03/28/2005 - Mistreatment

03/28/2005 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/28/2005
Date Fixed:
05/09/2005

03/28/2005 - Resident Rights

03/28/2005 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Help and prepare each resident for a safe and easy discharge and transfer from the nursing home.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/28/2005
Date Fixed:
05/09/2005

03/28/2005 - Resident Rights

03/28/2005 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Send and promptly deliver unopened mail to residents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/28/2005
Date Fixed:
05/09/2005

03/28/2005 - Environmental

03/28/2005 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
03/28/2005
Date Fixed:
05/09/2005

03/28/2005 - Administration

03/28/2005 - Administration
Type:
Health
Category:
Administration
Issue:
Follow all laws and professional standards.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/28/2005
Date Fixed:
05/09/2005

03/28/2005 - Pharmacy Service

03/28/2005 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/28/2005
Date Fixed:
05/09/2005

03/28/2005 - Environmental

03/28/2005 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/28/2005
Date Fixed:
05/09/2005

03/28/2005 - Quality Care

03/28/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/28/2005
Date Fixed:
05/09/2005

03/28/2005 - Quality Care

03/28/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
03/28/2005
Date Fixed:
05/09/2005

03/28/2005 - Quality Care

03/28/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that follow each resident's written care plan.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/28/2005
Date Fixed:
05/09/2005

03/28/2005 - Quality Care

03/28/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that meet a professional standard of quality.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/28/2005
Date Fixed:
05/09/2005

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Haven Health Center of South Windsor Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Medicaid / Medi-Cal
Details:

th care in this health care center is very poor they take care of the patients when they think of them it took them 3 days to get my brother a urinal and a week for a trash can he does not recieve his meds on time or his breathing treatments on time DO NOT PUT YOUR LOVED ONES IN THIS CENTER

Member:
Date:

A Review by Anonymous

Haven Health Center of South Windsor Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

Horrible facility, deplorible conditions, do not leave anyone at this facility, potentially going under possible chapter 11, terrible place

Member:
Date:

Discussions

 (Details have not been substantiated)
No discussions have been started. Start the first discussion!

Supplemental

Last Modified

Monday, July 21, 2008 2:43 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Haven Health Center of South Windsor or Haven Health Ctr of So Windsor. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

We appreciate any verifiable updates or additional information you may have on this provider.

Nearby Nursing Homes

  1. Nursing Home
    Kimberly Hall North
    Located 2.60 miles away in Windsor at 1 Emerson Drive.
  2. Nursing Home
    Kimberly Hall South Center
    Located 2.60 miles away in Windsor at 1 Emerson Drive.
  3. Nursing Home
    Windsor Rehab & Healthcare Center
    Located 3.31 miles away in Windsor at 581 Poquonock Avenue.
  4. Nursing Home
    Sterling Manor
    Located 3.66 miles away in East Hartford at 870 Burnside Avenue.
  5. Nursing Home
    Wintonbury Care Center, LLC
    Located 4.50 miles away in Bloomfield at 140 Park Avenue.
Note: There are a total of 84 homes within 25 miles of this provider.

Newest Reviews

South Windsor at a Glance

South Windsor has a total population of 24,412, of which 6,677 are children under the age of 18 and 2,900 are seniors 65 and older. The median age is 39.0.

Total Population:
24,412
Median Age:
39.0
Males:
11,762 (48.2%)
Female:
12,650 (51.8%)
Children (0-17):
6,677 (27.4%)
Adults (18-64):
14,835 (60.8%)
Seniors (65+):
2,900 (11.9%)
Age Breakdown:
Breakdown of age groups in South Windsor
Married:
12,045 (49.3%)
Divorced:
1,523 (6.2%)
Marriage Breakdown:
Breakdown of marriage in South Windsor
Hispanic Ethnicity:
554 (2.27%)
White:
22,336 (91.50%)
African American:
721 (2.95%)
Asian:
905 (3.71%)
Pacific Islander:
8 (0.03%)
Indian:
45 (0.18%)
Other:
162 (0.66%)
Two or More:
235 (0.96%)
Racial Breakdown:
Breakdown of race in South Windsor

Health

The average number of disabilities per resident is 0.20, which does not include institutionalized individuals.

Disabilities:
0.20 (Per Capita)
Dialysis Centers:
0
Doctors:
61
Home Agencies:
0
Hospitals:
0
Nursing Homes:
1
Medical Suppliers:
3
Rehab Centers:
0

Wealth

The median family income is $82,807 while the median household income is $73,990. Roughly 1.79% of the population live in poverty.

Family Income:
$82,807
Household Income:
$73,990
In Poverty:
1.79%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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