Heartland of Boca Raton

Detailed report on the nursing home located in Boca Raton, Florida (FL).

Heartland of Boca Raton is an average sized, for-profit, nursing home with 120 beds based at 7225 Boca Del MAR Drive in Boca Raton, FL. The facility has 93 residents indicating 78% of its beds are occupied, which is below average within this state. The provider participates in the medicare program and provides resident counseling services. The home is not located in a hospital or continuing care retirement community and is fully sprinklered. A total of 646 Medicare patients were given 16,980 days of non-swing bed care and services in 2006, and the provider was reimbursed $5,384,057 by Medicare. 22 Medicare patients were given outpatient care and services by this provider in 2006. The provider was reimbursed $33,559 by Medicare for these services.

On a state level, the number of registered nurse hours per resident per day is average. Certified nursing assistant hours per resident per day is higher than average. The number of licensed practical or vocational nurse hours per resident per day is much higher than average. Licensed staff hours per resident per day is much higher than average.

When compared to other nursing homes in the state, it is less likely for long-stay residents to be given a influenza vaccination, long-stay residents to be given a pneumococcal vaccination, short-stay residents to be given a influenza vaccination, short-stay residents to be given a pneumococcal vaccination, and short-stay residents to have delirium.

Overall Rating

Rated 3.00 out of 5 from 1 User Review

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Quality of Care Rating

Rated 3.00 out of 5 on this user rated measure.

Staff Rating

Rated 3.00 out of 5 on this user rated measure.

Facility Rating

Rated 3.00 out of 5 on this user rated measure.

Promptness Rating

Rated 3.00 out of 5 on this user rated measure.

Ownership Type

For-Profit - Corporation

Multiple Ownership

Yes

Address

7225 Boca Del MAR Drive
Boca Raton, FL 33433

Phone Number

(561) 362-9644

Geographic Coordinates

26.346687, -80.158877

* The accuracy of these coordinates is at a address level.

Programs Accepted

Medicare

Counseling Available

Resident

Sprinkler System

The amount of the facility that is sprinklered. All fire code regulations at different locations must be met.

Fully Sprinklered

Beds

The total number of beds the facility operates. Each resident is assigned to a single bed.

This Provider: 120
Boca Raton Average: 123
Palm Beach County Average: 116
Florida Average: 120
United States Average: 106

Beds Occupied

The percentage of total beds that are occupied by residents.

This Provider: 78.00%
Boca Raton: 83.00%
Palm Beach County: 82.83%
Florida: 87.92%
United States: 84.18%

Residents

The total number of residents residing at the facility.

This Provider: 93
Boca Raton Average: 102
Palm Beach County Average: 97
Florida Average: 106
United States Average: 90

Located in a Hospital

Indicates whether the facility is located within a hospital.

This Provider: No
Boca Raton: 0 (0.00%)
Palm Beach County: 0 (0.00%)
Florida: 17 (2.50%)
United States: 1,271 (8.03%)

Located in a CCRC

Indicates whether the facility is located within a continuing care retirement community.

This Provider: No
Boca Raton: 2 (18.18%)
Palm Beach County: 9 (16.07%)
Florida: 59 (8.66%)
United States: 1,255 (7.93%)

Recent Surveys

03/14/2007 - Health Survey
03/14/2007 - Fire Safety Survey
01/27/2006 - Fire Safety Survey
01/26/2006 - Health Survey
11/18/2004 - Health Survey
11/18/2004 - Fire Safety Survey

Discuss Review (1)

Directions

Staff

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RN Hours Per Resident

The average number of registered nurse hours per resident per day.

This Provider: 0.58
Boca Raton Average: 0.55
Palm Beach County Average: 0.61
Florida Average: 0.57
United States Average: 0.64

CNA Hours Per Resident

The average number of certified nursing assistant hours per resident per day.

This Provider: 3.46
Boca Raton Average: 2.94
Palm Beach County Average: 3.00
Florida Average: 2.94
United States Average: 2.34

LPNLVN Hours Per Resident

The average number of licensed practical or vocational nurse hours per resident per day.

This Provider: 1.50
Boca Raton Average: 1.10
Palm Beach County Average: 1.01
Florida Average: 1.00
United States Average: 0.79

Licensed Staff Hours Per Resident

The average number of licensed staff hours per resident per day.

This Provider: 2.08
Boca Raton Average: 1.65
Palm Beach County Average: 1.63
Florida Average: 1.57
United States Average: 1.43

Quality Measures

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Long-Stay Residents Given Influenza Vaccination

The percentage of long-stay residents given influenza vaccination during the flu season.

This Provider: 4.00%
Boca Raton: 53.30%
Palm Beach County: 61.83%
Florida: 75.40%
United States: 86.01%

Long-Stay Residents Whose Need for Help With Daily Activities Has Increased

The percentage of long-stay residents whose need for help with daily activities has increased.

Note:

Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.

High-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of high-risk long-stay residents who have pressure sores.

Note:

Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.

Long-Stay Residents Who Were Physically Restrained

The percentage of long-stay residents who were physically restrained.

Note:

Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.

Low-Risk Long-Stay Residents Who Lose Control of Their Bowels

The percentage of low-risk long-stay residents who lose control of their bowels or bladder.

Note:

Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.

Long-Stay Residents Who Spend Most of Their Time in Bed

The percentage of long-stay residents who spend most of their time in bed or in a chair.

Note:

Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.

Long-Stay Residents With a Urinary Tract Infection

The percentage of long-stay residents with a urinary tract infection.

Note:

Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.

Short-Stay Residents Given Influenza Vaccination

The percentage of short-stay residents given influenza vaccination during the flu season.

This Provider: 4.00%
Boca Raton: 47.18%
Palm Beach County: 57.38%
Florida: 60.86%
United States: 72.85%

Short-Stay Residents With Delirium

The percentage of short-stay residents with delirium.

This Provider: 0.00%
Boca Raton: 0.40%
Palm Beach County: 2.10%
Florida: 1.54%
United States: 2.12%

Short-Stay Residents With Pressure Sores

The percentage of short-stay residents with pressure sores.

This Provider: 21.00%
Boca Raton: 27.30%
Palm Beach County: 25.79%
Florida: 18.49%
United States: 17.46%

Long-Stay Residents Given Pneumococcal Vaccination

The percentage of long-stay residents who were assessed and given pneumococcal vaccination.

This Provider: 20.00%
Boca Raton: 37.88%
Palm Beach County: 57.98%
Florida: 69.48%
United States: 79.81%

Long-Stay Residents Who Have Moderate to Severe Pain

The percentage of long-stay residents who have moderate to severe pain.

Note:

Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.

Low-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of low-risk long-stay residents who have pressure sores.

Note:

Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.

Long-Stay Residents Who are More Depressed or Anxious

The percentage of long-stay residents who are more depressed or anxious.

Note:

Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.

Long-Stay Residents Who Have Catheter Inserted and Left

The percentage of long-stay residents who have/had a catheter inserted and left in their bladder.

Note:

Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.

Long-Stay Residents Whose Ability to Move Around Their Room Got Worse

The percentage of long-stay residents whose ability to move about in and around their room got worse.

Note:

Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.

Long-Stay Residents Who Lose Too Much Weight

The percentage of long-stay residents who lose too much weight.

Note:

Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.

Short-Stay Residents Given Pneumococcal Vaccination

The percentage of short-stay residents who were assessed and given pneumococcal vaccination.

This Provider: 40.00%
Boca Raton: 43.40%
Palm Beach County: 57.26%
Florida: 65.27%
United States: 73.02%

Short-Stay Residents Who Had Moderate to Severe Pain

The percentage of short-stay residents who had moderate to severe pain.

This Provider: 19.00%
Boca Raton: 21.30%
Palm Beach County: 16.73%
Florida: 19.79%
United States: 20.65%

Treatment Figures

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Non-Swing Bed Patients

The number of non-swing bed patients treated by this provider that were covered by Medicare Part A in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider: 646
Boca Raton Average: 343
Palm Beach County Average: 237
Florida Average: 222
United States Average: 133

Non-Swing Bed Patient Discharges

The number of non-swing bed patient discharges made by this provider that were covered by Medicare Part A in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider: 681
Boca Raton Average: 345
Palm Beach County Average: 242
Florida Average: 222
United States Average: 124

Non-Swing Bed Utilization Days

The number of days of non-swing bed care that are chargeable to Medicare Part A facility utilization by this provider in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider: 16,980
Boca Raton Average: 10,727
Palm Beach County Average: 7,599
Florida Average: 7,530
United States Average: 4,470

Outpatients

The number of outpatients treated by this provider that were covered by Medicare Part B in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider: 22
Boca Raton Average: 105
Palm Beach County Average: 91
Florida Average: 218
United States Average: 301

Financials

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Medicare Non-Swing Bed Payments

The total non-swing bed associated Medicare Part A payments made to this provider in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider: $5,384,057
Boca Raton Average: $3,933,100
Palm Beach County Average: $2,682,215
Florida Average: $2,383,353
United States Average: $1,318,701

Medicare Payments Per Non-Swing Bed Utilization Day

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed utilization day in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider: $317
Boca Raton Average: $367
Palm Beach County Average: $353
Florida Average: $317
United States Average: $295

Medicare Outpatient Payments

The total outpatient associated Medicare Part B payments made to this provider in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider: $33,559
Boca Raton Average: $188,897
Palm Beach County Average: $166,028
Florida Average: $228,515
United States Average: $266,523

Medicare Payments Per Non-Swing Bed Patient

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider: $8,334
Boca Raton Average: $11,458
Palm Beach County Average: $11,311
Florida Average: $10,739
United States Average: $9,943

Medicare Payments Per Non-Swing Bed Patient Discharge

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient discharge in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider: $7,906
Boca Raton Average: $11,406
Palm Beach County Average: $11,082
Florida Average: $10,721
United States Average: $10,652

Medicare Payments Per Outpatient

The average Medicare payments made to this provider per Medicare Part B covered outpatient in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider: $1,525
Boca Raton Average: $1,799
Palm Beach County Average: $1,824
Florida Average: $1,047
United States Average: $885

Deficiencies

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08/22/2007 - Administration

Type:: Health
Category:: Administration
Issue:: Keep accurate and appropriate medical records.
Found Via:: Complaint
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 08/22/2007
Date Fixed:: 10/05/2007

08/22/2007 - Quality Care

Type:: Health
Category:: Quality Care
Issue:: Give professional services that meet a professional standard of quality.
Found Via:: Complaint
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 08/22/2007
Date Fixed:: 10/05/2007

05/24/2007 - Quality Care

Type:: Health
Category:: Quality Care
Issue:: Give professional services that meet a professional standard of quality.
Found Via:: Complaint
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 05/24/2007
Date Fixed:: 07/05/2007

04/30/2007 - Quality Care

Type:: Health
Category:: Quality Care
Issue:: Give professional services that meet a professional standard of quality.
Found Via:: Complaint
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 04/30/2007
Date Fixed:: 05/16/2007

03/14/2007 - Pharmacy Service

Type:: Health
Category:: Pharmacy Service
Issue:: Properly mark drugs and other similar products.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 03/14/2007
Date Fixed:: 05/21/2007

03/14/2007 - Pharmacy Service

Type:: Health
Category:: Pharmacy Service
Issue:: 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 03/14/2007
Date Fixed:: 05/21/2007

03/14/2007 - Resident Rights

Type:: Health
Category:: Resident Rights
Issue:: Let residents give themselves their drugs if they are able.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 03/14/2007
Date Fixed:: 05/21/2007

03/14/2007 - Resident Rights

Type:: Health
Category:: Resident Rights
Issue:: Keep each resident's personal and medical records private and confidential.
Found Via:: Survey
Scope:: Pattern
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 03/14/2007
Date Fixed:: 05/21/2007

03/14/2007 - Nutrition and Dietary

Type:: Health
Category:: Nutrition and Dietary
Issue:: Store, cook, and give out food in a safe and clean way.
Found Via:: Survey
Scope:: Widespread
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 03/14/2007
Date Fixed:: 05/21/2007

03/14/2007 - Pharmacy Service

Type:: Health
Category:: Pharmacy Service
Issue:: Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
Found Via:: Survey
Scope:: Pattern
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 03/14/2007
Date Fixed:: 05/21/2007

03/14/2007 - Resident Rights

Type:: Health
Category:: Resident Rights
Issue:: Let residents complain without being treated differently or badly.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 03/14/2007
Date Fixed:: 05/21/2007

03/14/2007 - Quality Care

Type:: Health
Category:: Quality Care
Issue:: Give professional services that follow each resident's written care plan.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 03/14/2007
Date Fixed:: 05/21/2007

03/14/2007 - Resident Assessment

Type:: Health
Category:: Resident Assessment
Issue:: Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 03/14/2007
Date Fixed:: 05/21/2007

03/14/2007 - Resident Assessment

Type:: Health
Category:: Resident Assessment
Issue:: Get doctor orders for the resident's immediate care when admitted.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 03/14/2007
Date Fixed:: 05/21/2007

03/14/2007 - Environmental

Type:: Health
Category:: Environmental
Issue:: Provide needed housekeeping and maintenance.
Found Via:: Survey
Scope:: Pattern
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 03/14/2007
Date Fixed:: 05/21/2007

03/14/2007 - Resident Rights

Type:: Health
Category:: Resident Rights
Issue:: Provide services to meet the needs and preferences of each resident.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 03/14/2007
Date Fixed:: 05/21/2007

03/14/2007 - Mistreatment

Type:: Health
Category:: Mistreatment
Issue:: 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 03/14/2007
Date Fixed:: 05/21/2007

01/18/2007 - Resident Assessment

Type:: Health
Category:: Resident Assessment
Issue:: Make a complete assessment that covers all questions for areas that are listed in official regulations.
Found Via:: Complaint
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 01/18/2007
Date Fixed:: 02/26/2007

01/03/2007 - Resident Rights

Type:: Health
Category:: Resident Rights
Issue:: Try to resolve each resident's complaints quickly.
Found Via:: Complaint
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 01/03/2007
Date Fixed:: 02/26/2007

01/03/2007 - Quality Care

Type:: Health
Category:: Quality Care
Issue:: Give professional services that meet a professional standard of quality.
Found Via:: Complaint
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 01/03/2007
Date Fixed:: 02/26/2007

08/03/2006 - Quality Care

Type:: Health
Category:: Quality Care
Issue:: Give professional services that meet a professional standard of quality.
Found Via:: Complaint
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 08/03/2006
Date Fixed:: 09/14/2006

01/27/2006 - Building Service Equipment

Type:: Fire Safety
Category:: Building Service Equipment
Issue:: properly protected cooking facilities.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 01/27/2006
Date Fixed:: 03/01/2006

01/27/2006 - Furnishings and Decorations

Type:: Fire Safety
Category:: Furnishings and Decorations
Issue:: exits that are free from obstructions and can be used at all times.
Found Via:: Survey
Scope:: Pattern
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 01/27/2006
Date Fixed:: 03/01/2006

01/26/2006 - Resident Rights

Type:: Health
Category:: Resident Rights
Issue:: Provide care in a way that keeps or builds each resident's dignity and self respect.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 01/26/2006
Date Fixed:: 03/01/2006

01/26/2006 - Resident Rights

Type:: Health
Category:: Resident Rights
Issue:: Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care.
Found Via:: Survey
Scope:: Pattern
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 01/26/2006
Date Fixed:: 03/01/2006

01/26/2006 - Resident Assessment

Type:: Health
Category:: Resident Assessment
Issue:: 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 01/26/2006
Date Fixed:: 03/01/2006

01/26/2006 - Quality Care

Type:: Health
Category:: Quality Care
Issue:: Give professional services that follow each resident's written care plan.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 01/26/2006
Date Fixed:: 03/01/2006

01/26/2006 - Quality Care

Type:: Health
Category:: Quality Care
Issue:: Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 01/26/2006
Date Fixed:: 03/01/2006

01/26/2006 - Nutrition and Dietary

Type:: Health
Category:: Nutrition and Dietary
Issue:: Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
Found Via:: Survey
Scope:: Widespread
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 01/26/2006
Date Fixed:: 03/01/2006

01/26/2006 - Nutrition and Dietary

Type:: Health
Category:: Nutrition and Dietary
Issue:: 1) Provide 3 meals daily at regular times; or 2) serve breakfast within 14 hours after dinner; or 3) offer a snack at bedtime each day.
Found Via:: Survey
Scope:: Widespread
Level of Harm:: Potential for minimal harm
Date Found:: 01/26/2006
Date Fixed:: 03/01/2006

01/26/2006 - Nutrition and Dietary

Type:: Health
Category:: Nutrition and Dietary
Issue:: Store, cook, and give out food in a safe and clean way.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 01/26/2006
Date Fixed:: 03/01/2006

01/26/2006 - Administration

Type:: Health
Category:: Administration
Issue:: Keep accurate and appropriate medical records.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 01/26/2006
Date Fixed:: 03/01/2006

01/26/2006 - Resident Rights

Type:: Health
Category:: Resident Rights
Issue:: Try to resolve each resident's complaints quickly.
Found Via:: Survey
Scope:: Pattern
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 01/26/2006
Date Fixed:: 03/01/2006

01/26/2006 - Resident Rights

Type:: Health
Category:: Resident Rights
Issue:: Allow residents to easily see the results of the nursing home's most recent survey.
Found Via:: Survey
Scope:: Widespread
Level of Harm:: Potential for minimal harm
Date Found:: 01/26/2006
Date Fixed:: 03/01/2006

01/26/2006 - Mistreatment

Type:: Health
Category:: Mistreatment
Issue:: 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 01/26/2006
Date Fixed:: 03/01/2006

01/23/2006 - Quality Care

Type:: Health
Category:: Quality Care
Issue:: Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
Found Via:: Complaint
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 01/23/2006
Date Fixed:: 03/01/2006

01/23/2006 - Quality Care

Type:: Health
Category:: Quality Care
Issue:: Give professional services that meet a professional standard of quality.
Found Via:: Complaint
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 01/23/2006
Date Fixed:: 03/01/2006

01/23/2006 - Resident Rights

Type:: Health
Category:: Resident Rights
Issue:: Provide services to meet the needs and preferences of each resident.
Found Via:: Complaint
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 01/23/2006
Date Fixed:: 03/01/2006

11/18/2004 - Quality Care

Type:: Health
Category:: Quality Care
Issue:: Give professional services that meet a professional standard of quality.
Found Via:: Survey
Scope:: Pattern
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 11/18/2004
Date Fixed:: 12/30/2004

11/18/2004 - Resident Assessment

Type:: Health
Category:: Resident Assessment
Issue:: 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 11/18/2004
Date Fixed:: 12/30/2004

11/18/2004 - Resident Assessment

Type:: Health
Category:: Resident Assessment
Issue:: Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 11/18/2004
Date Fixed:: 12/30/2004

11/18/2004 - Nutrition and Dietary

Type:: Health
Category:: Nutrition and Dietary
Issue:: Store, cook, and give out food in a safe and clean way.
Found Via:: Survey
Scope:: Widespread
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 11/18/2004
Date Fixed:: 12/30/2004

11/18/2004 - Resident Rights

Type:: Health
Category:: Resident Rights
Issue:: Let residents give themselves their drugs if they are able.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 11/18/2004
Date Fixed:: 12/30/2004

11/18/2004 - Quality Care

Type:: Health
Category:: Quality Care
Issue:: Give or get special rehabilitation if in the patient's plan of care.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 11/18/2004
Date Fixed:: 12/30/2004

11/18/2004 - Resident Assessment

Type:: Health
Category:: Resident Assessment
Issue:: Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 11/18/2004
Date Fixed:: 12/30/2004

11/18/2004 - Nutrition and Dietary

Type:: Health
Category:: Nutrition and Dietary
Issue:: Make sure that residents are well nourished.
Found Via:: Survey
Scope:: Isolated
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 11/18/2004
Date Fixed:: 12/30/2004

11/18/2004 - Pharmacy Service

Type:: Health
Category:: Pharmacy Service
Issue:: Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
Found Via:: Survey
Scope:: Pattern
Level of Harm:: Minimal harm or potential for actual harm
Date Found:: 11/18/2004
Date Fixed:: 12/30/2004

Reviews and Ratings

(Details have not been substantiated)

Top

A Review by Anonymous

Overall:
Care:
Staff:
Facility:
Promptness:
Details:: The administrator JANET! is the worst I ever seen. SHE IS A BULLY! SHE BRINGS DOWN BLACK EMPLOYEES and treats them like slaves. ESPECIALLY DURING COVID WE HAD TO FIGHT TO GET A BONUS AND EXTRA PAY. SHE DOES NOT APPRECIATE A SINGLE BLACK NURSE THERE. LET ALONE A NURSE WHO WILL SPEAK HER MIND ON THE BULLSHIT SHE CAUSES TO THIS FACILITY. SHE THINKS BECAUSE SHE BEEN DOING THIS JOB FOR YEARS SHE CAN TREAT ANYONE IN SUCH WAY. IT'S REALLY ASHAMED THAT CORPORATE LET HER GET AWAY WITH THIS! I HAD A EMPLOYEE WHO WORKED HER VERY BEST DURING DIFFICULT TIMES GET TREATED LIKE SHIT. SHE'S SO WORRIED ABOUT A PERSONS ATTITUDE BUT DOESNT KNOW THAT SHE IS THE CAUSE!!!!!! NOBODY IS GOING TO SMILE IF THEY KNOW YOU MAKE BULLY COMMENTS ABOUT THEM IN MEETINGS. LET ALONE A NURSE WHO WILL GO ABOVE AND BEYOND!!!!!!!!!!!!!!!!
Member:: Anonymous
Date:: Friday, January 22, 2021 11:33 PM MST

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Last Modified

Monday, July 21, 2008 2:43 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

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CiteHealth is not associated with Heartland of Boca Raton. We do not endorse, sponsor, or take financial incentives from this provider.

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Nearby Nursing Homes

Whitehall Boca Raton
Located 0.32 miles away in Boca Raton at 7300 Del Prado South.
Regents Park of Boca Raton
Located 1.29 miles away in Boca Raton at 6363 Verde Trail.
Willowbrooke Center at Edgewater
Located 1.30 miles away in Boca Raton at 23305 Blue Water Circle.
Willowbrooke Court
Located 1.68 miles away in Boca Raton at 6152 North Verde Trail.
Forum at Deer Creek
Located 2.09 miles away in Deerfield Beach at 3001 Deer Creek Country Club Boulevard.

Note: There are a total of 57 homes within 25 miles of this provider.

Newest Reviews

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An overall rating of 5 out of 5 stars was given and the reviewer said: "My nurses was a former marine. He treated me with honor and.."

Boca Raton at a Glance

Boca Raton has a total population of 74,764, of which 14,135 are children under the age of 18 and 14,830 are seniors 65 and older. The median age is 42.9.

Total Population:: 74,764
Median Age:: 42.9
Males:: 36,445 (48.7%)
Female:: 38,319 (51.3%)
Children (0-17):: 14,135 (18.9%)
Adults (18-64):: 45,799 (61.3%)
Seniors (65+):: 14,830 (19.8%)
Age Breakdown:
Married:: 38,650 (51.7%)
Divorced:: 6,391 (8.5%)
Marriage Breakdown:
Hispanic Ethnicity:: 6,359 (8.51%)
White:: 67,851 (90.75%)
African American:: 2,810 (3.76%)
Asian:: 1,489 (1.99%)
Pacific Islander:: 29 (0.04%)
Indian:: 123 (0.16%)
Other:: 1,041 (1.39%)
Two or More:: 1,421 (1.90%)
Racial Breakdown:

Health

The average number of disabilities per resident is 0.27, which does not include institutionalized individuals.

Disabilities:: 0.27 (Per Capita)
Dialysis Centers:: 6
Doctors:: 1,413
Home Agencies:: 10
Hospitals:: 2
Nursing Homes:: 11
Medical Suppliers:: 105
Rehab Centers:: 6

Wealth

The median family income is $77,861 while the median household income is $60,248. Roughly 6.54% of the population live in poverty.

Family Income:: $77,861
Household Income:: $60,248
In Poverty:: 6.54%

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Note: These physicians are not associated with this provider. However, an office is nearby.

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