Metron of Big Rapids

Detailed report on the nursing home located in Big Rapids, Michigan (MI).

Metron of Big Rapids is an average sized, for-profit, nursing home with 132 beds based at 725 W Fuller in Big Rapids, MI. The facility has 80 residents indicating 61% of its beds are occupied, which is below average within this state. The provider participates in the medicare & medicaid programs and provides resident counseling services. The home is not located in a hospital or continuing care retirement community and is partially sprinklered. A total of 96 Medicare patients were given 3,790 days of non-swing bed care and services in 2006, and the provider was reimbursed $962,066 by Medicare. 78 Medicare patients were given outpatient care and services by this provider in 2006. The provider was reimbursed $115,621 by Medicare for these services.

On a state level, the number of registered nurse hours per resident per day is lower than average. Certified nursing assistant hours per resident per day is average. The number of licensed practical or vocational nurse hours per resident per day is average. Licensed staff hours per resident per day is lower than average.

When compared to other nursing homes in the state, it is more likely for long-stay residents to have their ability to move around their room get worse and short-stay residents to have delirium at Metron of Big Rapids.

When compared to other nursing homes in the state, it is less likely for long-stay residents to have moderate to severe pain, high-risk long-stay residents to have pressure sores, long-stay residents to be physically restrained, long-stay residents to be more depressed or anxious, long-stay residents to have a urinary tract infection, short-stay residents to be given a influenza vaccination, and short-stay residents to have pressure sores.

Overall Rating

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Rated 4.00 out of 5 from 1 User Review
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Quality of Care Rating

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Rated 2.00 out of 5 on this user rated measure.

Staff Rating

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Rated 5.00 out of 5 on this user rated measure.

Facility Rating

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Rated 4.00 out of 5 on this user rated measure.

Promptness Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 2.00 out of 5 on this user rated measure.

Ownership Type

For-Profit - Corporation

Multiple Ownership

Yes

Address

725 W Fuller
Big Rapids, MI 49307

Phone Number

(231) 796-2631

Programs Accepted

Medicare & Medicaid

Counseling Available

Resident

Sprinkler System

The amount of the facility that is sprinklered. All fire code regulations at different locations must be met.

Partially Sprinklered
No different than National Rate No different than National Rate No different than National Rate No different than National Rate No different than National Rate No different than National Rate No different than National Rate No different than National Rate No different than National Rate No different than National Rate

Beds

The total number of beds the facility operates. Each resident is assigned to a single bed.

This Provider This Provider
132
Big Rapids Average
116
Mecosta County Average
116
Michigan Average
110
United States Average
106

Beds Occupied

The percentage of total beds that are occupied by residents.

This Provider This Provider
61.00%
Big Rapids
75.50%
Mecosta County
75.50%
Michigan
87.01%
United States
84.18%

Residents

The total number of residents residing at the facility.

This Provider This Provider
80
Big Rapids Average
85
Mecosta County Average
85
Michigan Average
96
United States Average
90

Located in a Hospital

Status

Indicates whether the facility is located within a hospital.

This Provider This Provider
No
Big Rapids
0 (0.00%)
Mecosta County
0 (0.00%)
Michigan
27 (6.38%)
United States
1,271 (8.03%)

Located in a CCRC

Status

Indicates whether the facility is located within a continuing care retirement community.

This Provider This Provider
No
Big Rapids
0 (0.00%)
Mecosta County
0 (0.00%)
Michigan
38 (8.98%)
United States
1,255 (7.93%)

Recent Surveys

  • 03/05/2007 - Fire Safety Survey
  • 03/02/2007 - Health Survey
  • 11/18/2005 - Health Survey
  • 11/18/2005 - Fire Safety Survey
  • 11/19/2004 - Health Survey
  • 11/18/2004 - Fire Safety Survey

Staff

Charts

RN Hours Per Resident

The average number of registered nurse hours per resident per day.

This Provider
0.49
Big Rapids Average
0.49
Mecosta County Average
0.49
Michigan Average
0.63
United States Average
0.64

CNA Hours Per Resident

The average number of certified nursing assistant hours per resident per day.

This Provider This Provider
2.06
Big Rapids Average
2.15
Mecosta County Average
2.15
Michigan Average
2.41
United States Average
2.34

LPNLVN Hours Per Resident

The average number of licensed practical or vocational nurse hours per resident per day.

This Provider This Provider
0.66
Big Rapids Average
0.58
Mecosta County Average
0.58
Michigan Average
0.76
United States Average
0.79

Licensed Staff Hours Per Resident

The average number of licensed staff hours per resident per day.

This Provider This Provider
1.15
Big Rapids Average
1.07
Mecosta County Average
1.07
Michigan Average
1.38
United States Average
1.43

Quality Measures

Charts

Long-Stay Residents Given Influenza Vaccination

The percentage of long-stay residents given influenza vaccination during the flu season.

This Provider This Provider
81.00%
Big Rapids
88.00%
Mecosta County
88.00%
Michigan
85.93%
United States
86.01%

Long-Stay Residents Whose Need for Help With Daily Activities Has Increased

The percentage of long-stay residents whose need for help with daily activities has increased.

This Provider This Provider
16.00%
Big Rapids
23.50%
Mecosta County
23.50%
Michigan
14.24%
United States
16.08%

High-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of high-risk long-stay residents who have pressure sores.

This Provider This Provider
0.00%
Big Rapids
1.00%
Mecosta County
1.00%
Michigan
11.67%
United States
12.83%

Long-Stay Residents Who Were Physically Restrained

The percentage of long-stay residents who were physically restrained.

This Provider This Provider
0.00%
Big Rapids
0.00%
Mecosta County
0.00%
Michigan
5.33%
United States
5.63%

Low-Risk Long-Stay Residents Who Lose Control of Their Bowels

The percentage of low-risk long-stay residents who lose control of their bowels or bladder.

This Provider This Provider
46.00%
Big Rapids
46.50%
Mecosta County
46.50%
Michigan
49.98%
United States
48.78%

Long-Stay Residents Who Spend Most of Their Time in Bed

The percentage of long-stay residents who spend most of their time in bed or in a chair.

This Provider This Provider
3.00%
Big Rapids
1.50%
Mecosta County
1.50%
Michigan
3.31%
United States
4.39%

Long-Stay Residents With a Urinary Tract Infection

The percentage of long-stay residents with a urinary tract infection.

This Provider This Provider
5.00%
Big Rapids
7.50%
Mecosta County
7.50%
Michigan
8.83%
United States
8.83%

Short-Stay Residents Given Influenza Vaccination

The percentage of short-stay residents given influenza vaccination during the flu season.

This Provider This Provider
52.00%
Big Rapids
52.00%
Mecosta County
52.00%
Michigan
74.45%
United States
72.85%

Short-Stay Residents With Delirium

The percentage of short-stay residents with delirium.

This Provider This Provider
4.00%
Big Rapids
2.00%
Mecosta County
2.00%
Michigan
2.48%
United States
2.12%

Short-Stay Residents With Pressure Sores

The percentage of short-stay residents with pressure sores.

This Provider This Provider
11.00%
Big Rapids
9.00%
Mecosta County
9.00%
Michigan
14.94%
United States
17.46%

Long-Stay Residents Given Pneumococcal Vaccination

The percentage of long-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
67.00%
Big Rapids
81.00%
Mecosta County
81.00%
Michigan
83.18%
United States
79.81%

Long-Stay Residents Who Have Moderate to Severe Pain

The percentage of long-stay residents who have moderate to severe pain.

This Provider This Provider
0.00%
Big Rapids
1.50%
Mecosta County
1.50%
Michigan
4.38%
United States
4.53%

Low-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of low-risk long-stay residents who have pressure sores.

Note:

Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.

Long-Stay Residents Who are More Depressed or Anxious

The percentage of long-stay residents who are more depressed or anxious.

This Provider This Provider
8.00%
Big Rapids
9.50%
Mecosta County
9.50%
Michigan
12.77%
United States
14.45%

Long-Stay Residents Who Have Catheter Inserted and Left

The percentage of long-stay residents who have/had a catheter inserted and left in their bladder.

This Provider This Provider
6.00%
Big Rapids
4.00%
Mecosta County
4.00%
Michigan
5.66%
United States
5.89%

Long-Stay Residents Whose Ability to Move Around Their Room Got Worse

The percentage of long-stay residents whose ability to move about in and around their room got worse.

This Provider This Provider
15.00%
Big Rapids
12.50%
Mecosta County
12.50%
Michigan
11.70%
United States
13.04%

Long-Stay Residents Who Lose Too Much Weight

The percentage of long-stay residents who lose too much weight.

This Provider This Provider
9.00%
Big Rapids
9.50%
Mecosta County
9.50%
Michigan
9.47%
United States
9.09%

Short-Stay Residents Given Pneumococcal Vaccination

The percentage of short-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
79.00%
Big Rapids
87.00%
Mecosta County
87.00%
Michigan
75.76%
United States
73.02%

Short-Stay Residents Who Had Moderate to Severe Pain

The percentage of short-stay residents who had moderate to severe pain.

This Provider This Provider
17.00%
Big Rapids
21.50%
Mecosta County
21.50%
Michigan
19.92%
United States
20.65%

Treatment Figures

Charts

Non-Swing Bed Patients

The number of non-swing bed patients treated by this provider that were covered by Medicare Part A in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
96
Big Rapids Average
109
Mecosta County Average
109
Michigan Average
174
United States Average
133

Non-Swing Bed Patient Discharges

The number of non-swing bed patient discharges made by this provider that were covered by Medicare Part A in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
84
Big Rapids Average
91
Mecosta County Average
91
Michigan Average
164
United States Average
124

Non-Swing Bed Utilization Days

The number of days of non-swing bed care that are chargeable to Medicare Part A facility utilization by this provider in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
3,790
Big Rapids Average
4,155
Mecosta County Average
4,155
Michigan Average
6,196
United States Average
4,470

Outpatients

The number of outpatients treated by this provider that were covered by Medicare Part B in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
78
Big Rapids Average
93
Mecosta County Average
93
Michigan Average
231
United States Average
301

Financials

Charts

Medicare Non-Swing Bed Payments

The total non-swing bed associated Medicare Part A payments made to this provider in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$962,066
Big Rapids Average
$1,219,994
Mecosta County Average
$1,219,994
Michigan Average
$1,854,195
United States Average
$1,318,701

Medicare Payments Per Non-Swing Bed Utilization Day

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed utilization day in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$254
Big Rapids Average
$294
Mecosta County Average
$294
Michigan Average
$299
United States Average
$295

Medicare Outpatient Payments

The total outpatient associated Medicare Part B payments made to this provider in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$115,621
Big Rapids Average
$161,292
Mecosta County Average
$161,292
Michigan Average
$214,922
United States Average
$266,523

Medicare Payments Per Non-Swing Bed Patient

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$10,022
Big Rapids Average
$11,193
Mecosta County Average
$11,193
Michigan Average
$10,634
United States Average
$9,943

Medicare Payments Per Non-Swing Bed Patient Discharge

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient discharge in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$11,453
Big Rapids Average
$13,407
Mecosta County Average
$13,407
Michigan Average
$11,337
United States Average
$10,652

Medicare Payments Per Outpatient

The average Medicare payments made to this provider per Medicare Part B covered outpatient in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$1,482
Big Rapids Average
$1,744
Mecosta County Average
$1,744
Michigan Average
$929
United States Average
$885

Deficiencies

08/10/2007 - Resident Rights

08/10/2007 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Provide care in a way that keeps or builds each resident's dignity and self respect.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/10/2007
Date Fixed:
10/05/2007

08/10/2007 - Mistreatment

08/10/2007 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Protect each resident from all abuse, physical punishment, and being separated from others.
Found Via:
Complaint
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/10/2007
Date Fixed:
10/05/2007

03/05/2007 - Corridor Walls and Doors

03/05/2007 - Corridor Walls and Doors
Type:
Fire Safety
Category:
Corridor Walls and Doors
Issue:
corridor and hallway doors that block smoke.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/05/2007
Date Fixed:
04/27/2007

03/05/2007 - Illumination and Emergency Power

03/05/2007 - Illumination and Emergency Power
Type:
Fire Safety
Category:
Illumination and Emergency Power
Issue:
properly located and lighted "Exit" signs.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/05/2007
Date Fixed:
04/27/2007

03/05/2007 - Hazardous Area

03/05/2007 - Hazardous Area
Type:
Fire Safety
Category:
Hazardous Area
Issue:
construction that can resist fire for one hour or an approved fire extinguishing system.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/05/2007
Date Fixed:
04/27/2007

03/05/2007 - Illumination and Emergency Power

03/05/2007 - Illumination and Emergency Power
Type:
Fire Safety
Category:
Illumination and Emergency Power
Issue:
emergency lighting that can last at least 1 1/2 hours.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/05/2007
Date Fixed:
04/27/2007

03/05/2007 - Emergency Plans and Fire Drills

03/05/2007 - Emergency Plans and Fire Drills
Type:
Fire Safety
Category:
Emergency Plans and Fire Drills
Issue:
record of quarterly fire drills for each shift under varying conditions.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/05/2007
Date Fixed:
04/27/2007

03/05/2007 - Fire Alarm Systems

03/05/2007 - Fire Alarm Systems
Type:
Fire Safety
Category:
Fire Alarm Systems
Issue:
an approved installation, maintenance and testing program for fire alarm systems.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/05/2007
Date Fixed:
04/27/2007

03/05/2007 - Fire Alarm Systems

03/05/2007 - Fire Alarm Systems
Type:
Fire Safety
Category:
Fire Alarm Systems
Issue:
an automatic smoke detection system in all hallways.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/05/2007
Date Fixed:
04/27/2007

03/05/2007 - Furnishings and Decorations

03/05/2007 - Furnishings and Decorations
Type:
Fire Safety
Category:
Furnishings and Decorations
Issue:
restrictions on the use of flammable curtains.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/05/2007
Date Fixed:
04/27/2007

03/05/2007 - Electrical

03/05/2007 - Electrical
Type:
Fire Safety
Category:
Electrical
Issue:
properly installed electrical wiring and equipment.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/05/2007
Date Fixed:
04/27/2007

03/05/2007 - Interior Finish

03/05/2007 - Interior Finish
Type:
Fire Safety
Category:
Interior Finish
Issue:
fire-resistant room wall surfaces.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/05/2007
Date Fixed:
04/27/2007

03/02/2007 - Quality Care

03/02/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/02/2007
Date Fixed:
06/28/2007

03/02/2007 - Administration

03/02/2007 - Administration
Type:
Health
Category:
Administration
Issue:
Keep accurate and appropriate medical records.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/02/2007
Date Fixed:
04/20/2007

03/02/2007 - Pharmacy Service

03/02/2007 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
At least once a month, have a licensed pharmacist check the drugs that each resident takes.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/02/2007
Date Fixed:
04/20/2007

03/02/2007 - Pharmacy Service

03/02/2007 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/02/2007
Date Fixed:
06/28/2007

03/02/2007 - Nutrition and Dietary

03/02/2007 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Store, cook, and give out food in a safe and clean way.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/02/2007
Date Fixed:
04/20/2007

03/02/2007 - Pharmacy Service

03/02/2007 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/02/2007
Date Fixed:
04/20/2007

03/02/2007 - Quality Care

03/02/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/02/2007
Date Fixed:
04/20/2007

03/02/2007 - Environmental

03/02/2007 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/02/2007
Date Fixed:
04/20/2007

03/02/2007 - Quality Care

03/02/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/02/2007
Date Fixed:
04/20/2007

03/02/2007 - Resident Rights

03/02/2007 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Provide care in a way that keeps or builds each resident's dignity and self respect.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/02/2007
Date Fixed:
06/28/2007

07/13/2006 - Environmental

07/13/2006 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
07/13/2006
Date Fixed:
08/31/2006

07/13/2006 - Quality Care

07/13/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
07/13/2006
Date Fixed:
08/31/2006

03/15/2006 - Quality Care

03/15/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/15/2006
Date Fixed:
05/04/2006

03/15/2006 - Quality Care

03/15/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Immediate jeopardy to resident health or safety
Date Found:
03/15/2006
Date Fixed:
05/04/2006

03/15/2006 - Quality Care

03/15/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that meet a professional standard of quality.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Immediate jeopardy to resident health or safety
Date Found:
03/15/2006
Date Fixed:
05/04/2006

03/15/2006 - Resident Rights

03/15/2006 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Immediate jeopardy to resident health or safety
Date Found:
03/15/2006
Date Fixed:
05/04/2006

03/15/2006 - Pharmacy Service

03/15/2006 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Make sure that residents are safe from serious medication errors.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
03/15/2006
Date Fixed:
05/04/2006

03/15/2006 - Administration

03/15/2006 - Administration
Type:
Health
Category:
Administration
Issue:
1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides.
Found Via:
Complaint
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/15/2006
Date Fixed:
05/04/2006

02/03/2006 - Mistreatment

02/03/2006 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Protect each resident from all abuse, physical punishment, and being separated from others.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
02/03/2006
Date Fixed:
05/04/2006

11/18/2005 - Environmental

11/18/2005 - Environmental
Type:
Health
Category:
Environmental
Issue:
Have enough outside airflow.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
11/18/2005
Date Fixed:
03/10/2006

11/18/2005 - Mistreatment

11/18/2005 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/18/2005
Date Fixed:
01/04/2006

11/18/2005 - Quality Care

11/18/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Provide social services for related medical problems to help each resident achieve the highest possible quality of life.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/18/2005
Date Fixed:
01/04/2006

11/18/2005 - Resident Assessment

11/18/2005 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/18/2005
Date Fixed:
01/04/2006

11/18/2005 - Quality Care

11/18/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/18/2005
Date Fixed:
03/10/2006

11/18/2005 - Environmental

11/18/2005 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/18/2005
Date Fixed:
01/04/2006

11/18/2005 - Quality Care

11/18/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that each resident's nutritional needs were met.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/18/2005
Date Fixed:
01/04/2006

11/18/2005 - Nutrition and Dietary

11/18/2005 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/18/2005
Date Fixed:
01/04/2006

11/18/2005 - Nutrition and Dietary

11/18/2005 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Store, cook, and give out food in a safe and clean way.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/18/2005
Date Fixed:
01/04/2006

11/18/2005 - Pharmacy Service

11/18/2005 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/18/2005
Date Fixed:
03/10/2006

11/18/2005 - Environmental

11/18/2005 - Environmental
Type:
Health
Category:
Environmental
Issue:
Stop employees, who have a disease that can spread, from having direct contact with residents or food.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/18/2005
Date Fixed:
01/04/2006

11/18/2005 - Administration

11/18/2005 - Administration
Type:
Health
Category:
Administration
Issue:
Make sure that nurse aides show they have the skills to be able to care for residents.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/18/2005
Date Fixed:
01/04/2006

11/18/2005 - Administration

11/18/2005 - Administration
Type:
Health
Category:
Administration
Issue:
Train all employees on what to do in an emergency.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/18/2005
Date Fixed:
01/04/2006

05/24/2005 - Quality Care

05/24/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that meet a professional standard of quality.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/24/2005
Date Fixed:
05/27/2005

03/25/2005 - Pharmacy Service

03/25/2005 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Make sure that residents are safe from serious medication errors.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/25/2005
Date Fixed:
05/06/2005

11/19/2004 - Administration

11/19/2004 - Administration
Type:
Health
Category:
Administration
Issue:
1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/19/2004
Date Fixed:
03/04/2005

11/19/2004 - Administration

11/19/2004 - Administration
Type:
Health
Category:
Administration
Issue:
Set up or keep a group of people to review and ensure quality.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Potential for minimal harm
Date Found:
11/19/2004
Date Fixed:
12/31/2004

11/19/2004 - Resident Rights

11/19/2004 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Provide care in a way that keeps or builds each resident's dignity and self respect.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
11/19/2004
Date Fixed:
03/04/2005

11/19/2004 - Mistreatment

11/19/2004 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/19/2004
Date Fixed:
05/18/2005

11/19/2004 - Mistreatment

11/19/2004 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Keep each resident free from physical restraints, unless needed for medical treatment.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/19/2004
Date Fixed:
05/06/2005

11/19/2004 - Resident Rights

11/19/2004 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Keep each resident's personal and medical records private and confidential.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/19/2004
Date Fixed:
12/31/2004

11/19/2004 - Resident Rights

11/19/2004 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Properly hold, secure and manage each resident's personal money which is deposited with the nursing home.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
11/19/2004
Date Fixed:
12/31/2004

11/19/2004 - Environmental

11/19/2004 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that staff members wash their hands when needed.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/19/2004
Date Fixed:
12/31/2004

11/19/2004 - Environmental

11/19/2004 - Environmental
Type:
Health
Category:
Environmental
Issue:
Put firmly secured handrails on each side of hallways.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/19/2004
Date Fixed:
12/31/2004

11/19/2004 - Pharmacy Service

11/19/2004 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/19/2004
Date Fixed:
12/31/2004

11/19/2004 - Pharmacy Service

11/19/2004 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
At least once a month, have a licensed pharmacist check the drugs that each resident takes.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/19/2004
Date Fixed:
12/31/2004

11/19/2004 - Pharmacy Service

11/19/2004 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Properly mark drugs and other similar products.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/19/2004
Date Fixed:
12/31/2004

11/19/2004 - Environmental

11/19/2004 - Environmental
Type:
Health
Category:
Environmental
Issue:
Have a program to keep infection from spreading.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/19/2004
Date Fixed:
12/31/2004

11/19/2004 - Environmental

11/19/2004 - Environmental
Type:
Health
Category:
Environmental
Issue:
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/19/2004
Date Fixed:
03/04/2005

11/19/2004 - Quality Care

11/19/2004 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/19/2004
Date Fixed:
03/04/2005

11/19/2004 - Quality Care

11/19/2004 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
11/19/2004
Date Fixed:
05/06/2005

11/19/2004 - Quality Care

11/19/2004 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/19/2004
Date Fixed:
03/04/2005

11/19/2004 - Quality Care

11/19/2004 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
11/19/2004
Date Fixed:
05/18/2005

11/19/2004 - Resident Assessment

11/19/2004 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/19/2004
Date Fixed:
05/06/2005

11/19/2004 - Resident Assessment

11/19/2004 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Assess the resident when the resident enters the nursing home, in a timely manner.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/19/2004
Date Fixed:
03/04/2005

11/19/2004 - Environmental

11/19/2004 - Environmental
Type:
Health
Category:
Environmental
Issue:
Provide needed housekeeping and maintenance.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/19/2004
Date Fixed:
03/04/2005

11/19/2004 - Resident Rights

11/19/2004 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Provide services to meet the needs and preferences of each resident.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/19/2004
Date Fixed:
12/31/2004

11/19/2004 - Environmental

11/19/2004 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/19/2004
Date Fixed:
03/04/2005

11/19/2004 - Quality Care

11/19/2004 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that each resident's nutritional needs were met.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/19/2004
Date Fixed:
12/31/2004

11/19/2004 - Quality Care

11/19/2004 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident enough fluids to keep them healthy and prevent dehydration.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
11/19/2004
Date Fixed:
05/18/2005

11/19/2004 - Quality Care

11/19/2004 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/19/2004
Date Fixed:
12/31/2004

11/19/2004 - Pharmacy Service

11/19/2004 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/19/2004
Date Fixed:
05/18/2005

11/19/2004 - Pharmacy Service

11/19/2004 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/19/2004
Date Fixed:
12/31/2004

11/19/2004 - Nutrition and Dietary

11/19/2004 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Store, cook, and give out food in a safe and clean way.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/19/2004
Date Fixed:
12/31/2004

11/18/2004 - Fire Alarm Systems

11/18/2004 - Fire Alarm Systems
Type:
Fire Safety
Category:
Fire Alarm Systems
Issue:
properly maintained smoke detectors.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/18/2004
Date Fixed:
12/01/2004

11/18/2004 - Illumination and Emergency Power

11/18/2004 - Illumination and Emergency Power
Type:
Fire Safety
Category:
Illumination and Emergency Power
Issue:
proper backup exit lighting.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/18/2004
Date Fixed:
12/30/2004

11/18/2004 - Hazardous Area

11/18/2004 - Hazardous Area
Type:
Fire Safety
Category:
Hazardous Area
Issue:
construction that can resist fire for one hour or an approved fire extinguishing system.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/18/2004
Date Fixed:
12/30/2004

11/18/2004 - Furnishings and Decorations

11/18/2004 - Furnishings and Decorations
Type:
Fire Safety
Category:
Furnishings and Decorations
Issue:
restrictions on the use of highly flammable materials.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/18/2004
Date Fixed:
12/01/2004

11/18/2004 - Electrical

11/18/2004 - Electrical
Type:
Fire Safety
Category:
Electrical
Issue:
properly installed electrical wiring and equipment.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/18/2004
Date Fixed:
12/30/2004

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Metron of Big Rapids Review
Overall:
Full StarFull StarFull StarFull StarEmpty Star
Care:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarFull StarFull StarFull StarFull Star
Facility:
Full StarFull StarFull StarFull StarEmpty Star
Promptness:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Insurance:
Medicare
Details:

the staff at metron were wonderful, but they were very understaffed, my dad's care was good when the staff could get to him, they were always in a hurry to get to the next room. I could tell they often felt bad that they could not give my dad the care he needed. It is sad our elderly have to suffer because the owner is cutting corners to make more money.

Member:
Date:

Discussions

 (Details have not been substantiated)
No discussions have been started. Start the first discussion!

Supplemental

Last Modified

Monday, July 21, 2008 2:44 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Metron of Big Rapids. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

We appreciate any verifiable updates or additional information you may have on this provider.

Newest Reviews

Big Rapids at a Glance

Big Rapids has a total population of 10,849, of which 1,652 are children under the age of 18 and 802 are seniors 65 and older. The median age is 21.8.

Total Population:
10,849
Median Age:
21.8
Males:
5,668 (52.2%)
Female:
5,181 (47.8%)
Children (0-17):
1,652 (15.2%)
Adults (18-64):
8,395 (77.4%)
Seniors (65+):
802 (7.4%)
Age Breakdown:
Breakdown of age groups in Big Rapids
Married:
3,811 (35.1%)
Divorced:
696 (6.4%)
Marriage Breakdown:
Breakdown of marriage in Big Rapids
Hispanic Ethnicity:
199 (1.83%)
White:
9,066 (83.57%)
African American:
1,153 (10.63%)
Asian:
243 (2.24%)
Pacific Islander:
4 (0.04%)
Indian:
79 (0.73%)
Other:
54 (0.50%)
Two or More:
250 (2.30%)
Racial Breakdown:
Breakdown of race in Big Rapids

Health

The average number of disabilities per resident is 0.24, which does not include institutionalized individuals.

Disabilities:
0.24 (Per Capita)
Dialysis Centers:
1
Doctors:
176
Home Agencies:
1
Hospitals:
1
Nursing Homes:
2
Medical Suppliers:
17
Rehab Centers:
2

Wealth

The median family income is $28,629 while the median household income is $20,192. Roughly 23.82% of the population live in poverty.

Family Income:
$28,629
Household Income:
$20,192
In Poverty:
23.82%

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Note: These physicians are not associated with this provider. However, an office is nearby.

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