Brian Center Health & Rehab Hendersonville

Detailed report on the nursing home located in Hendersonville, North Carolina (NC).

Brian Center Health & Rehab Hendersonville is a large, for-profit, nursing home with 140 beds based at 1870 Pisgah Drive in Hendersonville, NC. The facility has 110 residents indicating 79% of its beds are occupied, which is about average within this state. The provider participates in the medicare & medicaid programs and provides resident counseling services. The home is not located in a hospital or continuing care retirement community and is fully sprinklered. A total of 112 Medicare patients were given 4,014 days of non-swing bed care and services in 2006, and the provider was reimbursed $949,396 by Medicare. 82 Medicare patients were given outpatient care and services by this provider in 2006. The provider was reimbursed $112,876 by Medicare for these services.

On a state level, the number of registered nurse hours per resident per day is higher than average. Certified nursing assistant hours per resident per day is lower than average. The number of licensed practical or vocational nurse hours per resident per day is lower than average. Licensed staff hours per resident per day is average.

When compared to other nursing homes in the state, it is more likely for low-risk long-stay residents to have pressure sores, long-stay residents to be physically restrained, long-stay residents to be more depressed or anxious, low-risk long-stay residents to lose control of their bowels, and long-stay residents to have their ability to move around their room get worse at Brian Center Health & Rehab Hendersonville.

When compared to other nursing homes in the state, it is less likely for high-risk long-stay residents to have pressure sores, short-stay residents to be given a influenza vaccination, short-stay residents to have delirium, short-stay residents to have moderate to severe pain, and short-stay residents to have pressure sores.

Overall Rating

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Rated 1.50 out of 5 from 2 User Reviews
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Quality of Care Rating

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Rated 1.50 out of 5 on this user rated measure.

Staff Rating

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Rated 2.50 out of 5 on this user rated measure.

Facility Rating

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Rated 2.00 out of 5 on this user rated measure.

Promptness Rating

Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Rated 1.00 out of 5 on this user rated measure.

Ownership Type

For-Profit - Corporation

Multiple Ownership

Yes

Address

1870 Pisgah Drive
Hendersonville, NC 28791

Phone Number

(828) 693-9796

Geographic Coordinates

35.322476, -82.490391
* The accuracy of these coordinates is at a address level.

Programs Accepted

Medicare & Medicaid

Counseling Available

Resident

Sprinkler System

The amount of the facility that is sprinklered. All fire code regulations at different locations must be met.

Fully Sprinklered
Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate

Beds

The total number of beds the facility operates. Each resident is assigned to a single bed.

This Provider This Provider
140
Hendersonville Average
110
Henderson County Average
104
North Carolina Average
103
United States Average
106

Beds Occupied

The percentage of total beds that are occupied by residents.

This Provider This Provider
79.00%
Hendersonville
89.17%
Henderson County
91.33%
North Carolina
86.71%
United States
84.18%

Residents

The total number of residents residing at the facility.

This Provider This Provider
110
Hendersonville Average
97
Henderson County Average
94
North Carolina Average
90
United States Average
90

Located in a Hospital

Status

Indicates whether the facility is located within a hospital.

This Provider This Provider
No
Hendersonville
0 (0.00%)
Henderson County
0 (0.00%)
North Carolina
37 (8.77%)
United States
1,271 (8.03%)

Located in a CCRC

Status

Indicates whether the facility is located within a continuing care retirement community.

This Provider This Provider
No
Hendersonville
2 (33.33%)
Henderson County
2 (22.22%)
North Carolina
37 (8.77%)
United States
1,255 (7.93%)

Recent Surveys

  • 10/23/2007 - Fire Safety Survey
  • 08/30/2007 - Health Survey
  • 11/30/2006 - Fire Safety Survey
  • 10/18/2006 - Health Survey
  • 01/25/2006 - Fire Safety Survey
  • 11/17/2005 - Health Survey

Staff

Charts

RN Hours Per Resident

The average number of registered nurse hours per resident per day.

This Provider
0.83
Hendersonville Average
0.66
Henderson County Average
0.58
North Carolina Average
0.68
United States Average
0.64

CNA Hours Per Resident

The average number of certified nursing assistant hours per resident per day.

This Provider This Provider
1.71
Hendersonville Average
2.05
Henderson County Average
2.00
North Carolina Average
2.34
United States Average
2.34

LPNLVN Hours Per Resident

The average number of licensed practical or vocational nurse hours per resident per day.

This Provider This Provider
0.64
Hendersonville Average
0.70
Henderson County Average
0.79
North Carolina Average
0.86
United States Average
0.79

Licensed Staff Hours Per Resident

The average number of licensed staff hours per resident per day.

This Provider This Provider
1.47
Hendersonville Average
1.36
Henderson County Average
1.37
North Carolina Average
1.54
United States Average
1.43

Quality Measures

Charts

Long-Stay Residents Given Influenza Vaccination

The percentage of long-stay residents given influenza vaccination during the flu season.

This Provider This Provider
70.00%
Hendersonville
82.50%
Henderson County
80.56%
North Carolina
85.33%
United States
86.01%

Long-Stay Residents Whose Need for Help With Daily Activities Has Increased

The percentage of long-stay residents whose need for help with daily activities has increased.

This Provider This Provider
26.00%
Hendersonville
18.50%
Henderson County
21.25%
North Carolina
25.13%
United States
16.08%

High-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of high-risk long-stay residents who have pressure sores.

This Provider This Provider
7.00%
Hendersonville
5.50%
Henderson County
6.89%
North Carolina
12.45%
United States
12.83%

Long-Stay Residents Who Were Physically Restrained

The percentage of long-stay residents who were physically restrained.

This Provider This Provider
18.00%
Hendersonville
13.50%
Henderson County
11.89%
North Carolina
7.69%
United States
5.63%

Low-Risk Long-Stay Residents Who Lose Control of Their Bowels

The percentage of low-risk long-stay residents who lose control of their bowels or bladder.

This Provider This Provider
74.00%
Hendersonville
57.50%
Henderson County
54.13%
North Carolina
55.09%
United States
48.78%

Long-Stay Residents Who Spend Most of Their Time in Bed

The percentage of long-stay residents who spend most of their time in bed or in a chair.

This Provider This Provider
7.00%
Hendersonville
6.50%
Henderson County
8.11%
North Carolina
8.74%
United States
4.39%

Long-Stay Residents With a Urinary Tract Infection

The percentage of long-stay residents with a urinary tract infection.

This Provider This Provider
11.00%
Hendersonville
8.83%
Henderson County
8.33%
North Carolina
10.67%
United States
8.83%

Short-Stay Residents Given Influenza Vaccination

The percentage of short-stay residents given influenza vaccination during the flu season.

This Provider This Provider
52.00%
Hendersonville
65.83%
Henderson County
64.11%
North Carolina
69.54%
United States
72.85%

Short-Stay Residents With Delirium

The percentage of short-stay residents with delirium.

This Provider This Provider
0.00%
Hendersonville
0.50%
Henderson County
0.89%
North Carolina
1.83%
United States
2.12%

Short-Stay Residents With Pressure Sores

The percentage of short-stay residents with pressure sores.

This Provider This Provider
12.00%
Hendersonville
8.67%
Henderson County
9.78%
North Carolina
15.39%
United States
17.46%

Long-Stay Residents Given Pneumococcal Vaccination

The percentage of long-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
78.00%
Hendersonville
75.00%
Henderson County
78.00%
North Carolina
73.74%
United States
79.81%

Long-Stay Residents Who Have Moderate to Severe Pain

The percentage of long-stay residents who have moderate to severe pain.

This Provider This Provider
3.00%
Hendersonville
3.17%
Henderson County
4.22%
North Carolina
3.70%
United States
4.53%

Low-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of low-risk long-stay residents who have pressure sores.

This Provider This Provider
6.00%
Hendersonville
2.67%
Henderson County
4.75%
North Carolina
2.79%
United States
2.33%

Long-Stay Residents Who are More Depressed or Anxious

The percentage of long-stay residents who are more depressed or anxious.

This Provider This Provider
31.00%
Hendersonville
19.50%
Henderson County
17.78%
North Carolina
16.48%
United States
14.45%

Long-Stay Residents Who Have Catheter Inserted and Left

The percentage of long-stay residents who have/had a catheter inserted and left in their bladder.

This Provider This Provider
4.00%
Hendersonville
4.17%
Henderson County
6.00%
North Carolina
4.65%
United States
5.89%

Long-Stay Residents Whose Ability to Move Around Their Room Got Worse

The percentage of long-stay residents whose ability to move about in and around their room got worse.

This Provider This Provider
27.00%
Hendersonville
16.33%
Henderson County
20.38%
North Carolina
15.88%
United States
13.04%

Long-Stay Residents Who Lose Too Much Weight

The percentage of long-stay residents who lose too much weight.

This Provider This Provider
12.00%
Hendersonville
8.00%
Henderson County
7.22%
North Carolina
10.93%
United States
9.09%

Short-Stay Residents Given Pneumococcal Vaccination

The percentage of short-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
60.00%
Hendersonville
68.67%
Henderson County
69.56%
North Carolina
67.95%
United States
73.02%

Short-Stay Residents Who Had Moderate to Severe Pain

The percentage of short-stay residents who had moderate to severe pain.

This Provider This Provider
11.00%
Hendersonville
27.17%
Henderson County
24.00%
North Carolina
17.87%
United States
20.65%

Treatment Figures

Charts

Non-Swing Bed Patients

The number of non-swing bed patients treated by this provider that were covered by Medicare Part A in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
112
Hendersonville Average
139
Henderson County Average
172
North Carolina Average
139
United States Average
133

Non-Swing Bed Patient Discharges

The number of non-swing bed patient discharges made by this provider that were covered by Medicare Part A in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
63
Hendersonville Average
119
Henderson County Average
154
North Carolina Average
115
United States Average
124

Non-Swing Bed Utilization Days

The number of days of non-swing bed care that are chargeable to Medicare Part A facility utilization by this provider in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
4,014
Hendersonville Average
5,013
Henderson County Average
5,679
North Carolina Average
4,920
United States Average
4,470

Outpatients

The number of outpatients treated by this provider that were covered by Medicare Part B in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
82
Hendersonville Average
122
Henderson County Average
101
North Carolina Average
363
United States Average
301

Financials

Charts

Medicare Non-Swing Bed Payments

The total non-swing bed associated Medicare Part A payments made to this provider in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$949,396
Hendersonville Average
$1,337,740
Henderson County Average
$1,473,310
North Carolina Average
$1,307,606
United States Average
$1,318,701

Medicare Payments Per Non-Swing Bed Utilization Day

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed utilization day in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$237
Hendersonville Average
$267
Henderson County Average
$259
North Carolina Average
$266
United States Average
$295

Medicare Outpatient Payments

The total outpatient associated Medicare Part B payments made to this provider in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$112,876
Hendersonville Average
$157,391
Henderson County Average
$119,927
North Carolina Average
$298,472
United States Average
$266,523

Medicare Payments Per Non-Swing Bed Patient

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$8,477
Hendersonville Average
$9,613
Henderson County Average
$8,582
North Carolina Average
$9,438
United States Average
$9,943

Medicare Payments Per Non-Swing Bed Patient Discharge

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient discharge in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$15,070
Hendersonville Average
$11,289
Henderson County Average
$9,539
North Carolina Average
$11,347
United States Average
$10,652

Medicare Payments Per Outpatient

The average Medicare payments made to this provider per Medicare Part B covered outpatient in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$1,377
Hendersonville Average
$1,295
Henderson County Average
$1,187
North Carolina Average
$821
United States Average
$885

Deficiencies

08/30/2007 - Resident Rights

08/30/2007 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/30/2007
Date Fixed:
10/16/2007

08/30/2007 - Administration

08/30/2007 - Administration
Type:
Health
Category:
Administration
Issue:
Make sure that nurse aides show they have the skills to be able to care for residents.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/30/2007
Date Fixed:
10/16/2007

08/30/2007 - Environmental

08/30/2007 - Environmental
Type:
Health
Category:
Environmental
Issue:
Have a program to keep infection from spreading.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/30/2007
Date Fixed:
10/16/2007

08/30/2007 - Nutrition and Dietary

08/30/2007 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Store, cook, and give out food in a safe and clean way.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/30/2007
Date Fixed:
11/13/2007

08/30/2007 - Nutrition and Dietary

08/30/2007 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Provide special eating equipment and utensils for each resident who needs them.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/30/2007
Date Fixed:
10/16/2007

08/30/2007 - Nutrition and Dietary

08/30/2007 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
1) Provide 3 meals daily at regular times; or 2) serve breakfast within 14 hours after dinner; or 3) offer a snack at bedtime each day.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/30/2007
Date Fixed:
10/16/2007

08/30/2007 - Nutrition and Dietary

08/30/2007 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Make sure that the attending doctor orders special diets.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/30/2007
Date Fixed:
10/16/2007

08/30/2007 - Nutrition and Dietary

08/30/2007 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/30/2007
Date Fixed:
10/16/2007

08/30/2007 - Environmental

08/30/2007 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/30/2007
Date Fixed:
10/16/2007

08/30/2007 - Quality Care

08/30/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
08/30/2007
Date Fixed:
10/16/2007

08/30/2007 - Resident Rights

08/30/2007 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Listen to the resident or family groups or act on their complaints or suggestions.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/30/2007
Date Fixed:
10/16/2007

10/18/2006 - Resident Rights

10/18/2006 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Provide proof that all residents' personal money which is deposited with the nursing home, is secure.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Potential for minimal harm
Date Found:
10/18/2006
Date Fixed:
11/15/2006

10/18/2006 - Resident Rights

10/18/2006 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Quickly give a resident's personal money to the heads of his or her estate after the resident's death.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Potential for minimal harm
Date Found:
10/18/2006
Date Fixed:
11/15/2006

10/18/2006 - Quality Care

10/18/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that meet a professional standard of quality.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
10/18/2006
Date Fixed:
11/15/2006

10/18/2006 - Quality Care

10/18/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
10/18/2006
Date Fixed:
11/15/2006

10/18/2006 - Environmental

10/18/2006 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
10/18/2006
Date Fixed:
11/15/2006

10/18/2006 - Nutrition and Dietary

10/18/2006 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Store, cook, and give out food in a safe and clean way.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
10/18/2006
Date Fixed:
11/15/2006

01/25/2006 - Furnishings and Decorations

01/25/2006 - Furnishings and Decorations
Type:
Fire Safety
Category:
Furnishings and Decorations
Issue:
exits that are free from obstructions and can be used at all times.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
01/25/2006
Date Fixed:
04/21/2006

01/25/2006 - Automatic Sprinkler Systems

01/25/2006 - Automatic Sprinkler Systems
Type:
Fire Safety
Category:
Automatic Sprinkler Systems
Issue:
automatic sprinkler systems that have been maintained in working order.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
01/25/2006
Date Fixed:
04/21/2006

12/28/2005 - Quality Care

12/28/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
12/28/2005
Date Fixed:
01/25/2006

11/17/2005 - Administration

11/17/2005 - Administration
Type:
Health
Category:
Administration
Issue:
Make sure that nurse aides show they have the skills to be able to care for residents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/17/2005
Date Fixed:
12/15/2005

11/17/2005 - Nutrition and Dietary

11/17/2005 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Store, cook, and give out food in a safe and clean way.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/17/2005
Date Fixed:
12/15/2005

11/17/2005 - Environmental

11/17/2005 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
11/17/2005
Date Fixed:
01/25/2006

11/17/2005 - Resident Rights

11/17/2005 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Quickly give a resident's personal money to the heads of his or her estate after the resident's death.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Potential for minimal harm
Date Found:
11/17/2005
Date Fixed:
12/15/2005

11/17/2005 - Resident Rights

11/17/2005 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/17/2005
Date Fixed:
12/15/2005

11/17/2005 - Resident Rights

11/17/2005 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Keep each resident's personal and medical records private and confidential.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/17/2005
Date Fixed:
12/15/2005

11/17/2005 - Quality Care

11/17/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/17/2005
Date Fixed:
12/15/2005

05/17/2005 - Pharmacy Service

05/17/2005 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Properly mark drugs and other similar products.
Found Via:
Complaint
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/17/2005
Date Fixed:
06/14/2005

05/17/2005 - Administration

05/17/2005 - Administration
Type:
Health
Category:
Administration
Issue:
Keep accurate and appropriate medical records.
Found Via:
Complaint
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/17/2005
Date Fixed:
06/14/2005

12/17/2004 - Quality Care

12/17/2004 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene.
Found Via:
Complaint
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
12/17/2004
Date Fixed:
01/12/2005

12/17/2004 - Resident Rights

12/17/2004 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Provide services to meet the needs and preferences of each resident.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
12/17/2004
Date Fixed:
01/12/2005

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Brian Center Health & Rehab Hendersonville Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Medicare
Details:

In the past 8 months the staffing has dramatically changed for the worse. Prior to the current director the facility was adequately staffed with competent nurses and administrative staff. The new director treats the staff badly and there has been a significant turnover and staffing reductions. Thus the quality of care has dramatically declined to an unacceptable level. Rather than LPN's on the halls they are mostly staffed with Med Techs who have little or no knowledge of the patients. New ones show up daily and can rarely answer questions about patient status when asked. A facility that is responsible for the health and well being of patients should not be focused on profit but on quality patient care. Unless the management is staffing philosophy changes please don't entrust them to care for your loved ones or yourself.

Member:
Date:

A Review by Anonymous

Brian Center Health & Rehab Hendersonville Review
Overall:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Care:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarFull StarFull StarFull StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Medicaid / Medi-Cal
Details:

Reponse times have been documented to take usually more than 30 minutes before a nurse is reponds to call. There is a definite shortage of staff, especially CNA'a. There are not enough activities to keep the residents occupied. On most occassions, residents just ride in their wheel chairs up and down the halls.

Member:
Date:

Discussions

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Supplemental

Last Modified

Monday, July 21, 2008 2:45 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Brian Center Health & Rehab Hendersonville or Brian Ctr Health & Rehab/hendersonville. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

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Nearby Nursing Homes

  1. Nursing Home
    Pardee Care Center
    Located 1.31 miles away in Flat Rock at College Drive and South Allen Road.
  2. Nursing Home
    Beverly Living Center Hendersonville
    Located 1.37 miles away in Hendersonville at 1510 Hebron Street.
  3. Nursing Home
    Life Care Center of Hendersonv
    Located 2.70 miles away in Hendersonville at 400 Thompson Street.
  4. Nursing Home
    Carolina Village, Inc
    Located 2.73 miles away in Hendersonville at 600 Carolina Village Road.
  5. Nursing Home
    Mountain Home Health & Rehab
    Located 3.71 miles away in Hendersonville at 200 Heritage Drive.
Note: There are a total of 20 homes within 25 miles of this provider.

Newest Reviews

Hendersonville at a Glance

Hendersonville has a total population of 10,420, of which 2,010 are children under the age of 18 and 3,248 are seniors 65 and older. The median age is 45.4.

Total Population:
10,420
Median Age:
45.4
Males:
4,719 (45.3%)
Female:
5,701 (54.7%)
Children (0-17):
2,010 (19.3%)
Adults (18-64):
5,162 (49.5%)
Seniors (65+):
3,248 (31.2%)
Age Breakdown:
Breakdown of age groups in Hendersonville
Married:
4,630 (44.4%)
Divorced:
995 (9.5%)
Marriage Breakdown:
Breakdown of marriage in Hendersonville
Hispanic Ethnicity:
947 (9.09%)
White:
8,486 (81.44%)
African American:
1,307 (12.54%)
Asian:
76 (0.73%)
Pacific Islander:
1 (0.01%)
Indian:
29 (0.28%)
Other:
363 (3.48%)
Two or More:
158 (1.52%)
Racial Breakdown:
Breakdown of race in Hendersonville

Health

The average number of disabilities per resident is 0.45, which does not include institutionalized individuals.

Disabilities:
0.45 (Per Capita)
Dialysis Centers:
1
Doctors:
427
Home Agencies:
1
Hospitals:
1
Nursing Homes:
6
Medical Suppliers:
37
Rehab Centers:
2

Wealth

The median family income is $39,111 while the median household income is $30,357. Roughly 15.66% of the population live in poverty.

Family Income:
$39,111
Household Income:
$30,357
In Poverty:
15.66%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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