Dallas Retirement Village Health Center

Detailed report on the nursing home located in Dallas, Oregon (OR).

Dallas Retirement Village Health Center is an average sized, non-profit, nursing home with 121 beds based at 377 Northwest Jasper Street in Dallas, OR. The facility has 114 residents indicating 94% of its beds are occupied, which is above average within this state. The provider participates in the medicare & medicaid programs and provides resident counseling services. The home is not located in a hospital or continuing care retirement community and is fully sprinklered. A total of 75 Medicare patients were given 2,087 days of non-swing bed care and services in 2006, and the provider was reimbursed $789,928 by Medicare. 43 Medicare patients were given outpatient care and services by this provider in 2006. The provider was reimbursed $36,304 by Medicare for these services.

On a state level, the number of registered nurse hours per resident per day is lower than average. Certified nursing assistant hours per resident per day is average. The number of licensed practical or vocational nurse hours per resident per day is average. Licensed staff hours per resident per day is average.

When compared to other nursing homes in the state, it is more likely for long-stay residents to be given a influenza vaccination, long-stay residents to be given a pneumococcal vaccination, long-stay residents to have moderate to severe pain, low-risk long-stay residents to have pressure sores, low-risk long-stay residents to lose control of their bowels, short-stay residents to be given a influenza vaccination, short-stay residents to be given a pneumococcal vaccination, short-stay residents to have moderate to severe pain, and short-stay residents to have pressure sores at Dallas Retirement Village Health Center.

When compared to other nursing homes in the state, it is less likely for long-stay residents to need help with daily activities to increase, high-risk long-stay residents to have pressure sores, long-stay residents to be physically restrained, long-stay residents to be more depressed or anxious, long-stay residents to have their ability to move around their room get worse, long-stay residents to have a urinary tract infection, long-stay residents to lose too much weight, and short-stay residents to have delirium.

Overall Rating

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Rated 2.33 out of 5 from 3 User Reviews
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Quality of Care Rating

Full StarFull StarHalf StarEmpty StarEmpty Star
Rated 2.33 out of 5 on this user rated measure.

Staff Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 2.00 out of 5 on this user rated measure.

Facility Rating

Full StarFull StarFull StarEmpty StarEmpty Star
Rated 3.00 out of 5 on this user rated measure.

Promptness Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 2.00 out of 5 on this user rated measure.

Ownership Type

Non-Profit - Corporation

Multiple Ownership

No

Address

377 Northwest Jasper Street
Dallas, OR 97338

Phone Number

(503) 623-5581

Geographic Coordinates

44.932303, -123.316234
* The accuracy of these coordinates is at a address level.

Programs Accepted

Medicare & Medicaid

Counseling Available

Resident

Sprinkler System

The amount of the facility that is sprinklered. All fire code regulations at different locations must be met.

Fully Sprinklered
Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate

Beds

The total number of beds the facility operates. Each resident is assigned to a single bed.

This Provider This Provider
121
Polk County Average
101
Oregon Average
90
United States Average
106

Beds Occupied

The percentage of total beds that are occupied by residents.

This Provider This Provider
94.00%
Polk County
74.50%
Oregon
66.68%
United States
84.18%

Residents

The total number of residents residing at the facility.

This Provider This Provider
114
Polk County Average
79
Oregon Average
59
United States Average
90

Located in a Hospital

Status

Indicates whether the facility is located within a hospital.

This Provider This Provider
No
Polk County
0 (0.00%)
Oregon
4 (2.90%)
United States
1,271 (8.03%)

Located in a CCRC

Status

Indicates whether the facility is located within a continuing care retirement community.

This Provider This Provider
No
Polk County
0 (0.00%)
Oregon
8 (5.80%)
United States
1,255 (7.93%)

Recent Surveys

  • 07/12/2007 - Health Survey
  • 07/10/2007 - Fire Safety Survey
  • 05/17/2006 - Health Survey
  • 05/17/2006 - Fire Safety Survey
  • 02/09/2005 - Health Survey
  • 02/09/2005 - Fire Safety Survey

Staff

Charts

RN Hours Per Resident

The average number of registered nurse hours per resident per day.

This Provider
0.56
Polk County Average
0.47
Oregon Average
0.72
United States Average
0.64

CNA Hours Per Resident

The average number of certified nursing assistant hours per resident per day.

This Provider This Provider
2.84
Polk County Average
2.39
Oregon Average
2.68
United States Average
2.34

LPNLVN Hours Per Resident

The average number of licensed practical or vocational nurse hours per resident per day.

This Provider This Provider
0.52
Polk County Average
0.49
Oregon Average
0.51
United States Average
0.79

Licensed Staff Hours Per Resident

The average number of licensed staff hours per resident per day.

This Provider This Provider
1.08
Polk County Average
0.95
Oregon Average
1.23
United States Average
1.43

Quality Measures

Charts

Long-Stay Residents Given Influenza Vaccination

The percentage of long-stay residents given influenza vaccination during the flu season.

This Provider This Provider
95.00%
Polk County
90.00%
Oregon
76.97%
United States
86.01%

Long-Stay Residents Whose Need for Help With Daily Activities Has Increased

The percentage of long-stay residents whose need for help with daily activities has increased.

This Provider This Provider
7.00%
Polk County
5.00%
Oregon
11.26%
United States
16.08%

High-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of high-risk long-stay residents who have pressure sores.

This Provider This Provider
7.00%
Polk County
7.00%
Oregon
11.39%
United States
12.83%

Long-Stay Residents Who Were Physically Restrained

The percentage of long-stay residents who were physically restrained.

This Provider This Provider
2.00%
Polk County
2.50%
Oregon
5.14%
United States
5.63%

Low-Risk Long-Stay Residents Who Lose Control of Their Bowels

The percentage of low-risk long-stay residents who lose control of their bowels or bladder.

This Provider This Provider
68.00%
Polk County
68.00%
Oregon
55.62%
United States
48.78%

Long-Stay Residents Who Spend Most of Their Time in Bed

The percentage of long-stay residents who spend most of their time in bed or in a chair.

This Provider This Provider
6.00%
Polk County
8.50%
Oregon
6.63%
United States
4.39%

Long-Stay Residents With a Urinary Tract Infection

The percentage of long-stay residents with a urinary tract infection.

This Provider This Provider
3.00%
Polk County
5.50%
Oregon
11.89%
United States
8.83%

Short-Stay Residents Given Influenza Vaccination

The percentage of short-stay residents given influenza vaccination during the flu season.

This Provider This Provider
95.00%
Polk County
88.00%
Oregon
64.51%
United States
72.85%

Short-Stay Residents With Delirium

The percentage of short-stay residents with delirium.

This Provider This Provider
0.00%
Polk County
0.00%
Oregon
3.30%
United States
2.12%

Short-Stay Residents With Pressure Sores

The percentage of short-stay residents with pressure sores.

This Provider This Provider
19.00%
Polk County
19.00%
Oregon
15.62%
United States
17.46%

Long-Stay Residents Given Pneumococcal Vaccination

The percentage of long-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
95.00%
Polk County
87.00%
Oregon
72.46%
United States
79.81%

Long-Stay Residents Who Have Moderate to Severe Pain

The percentage of long-stay residents who have moderate to severe pain.

This Provider This Provider
10.00%
Polk County
9.00%
Oregon
6.33%
United States
4.53%

Low-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of low-risk long-stay residents who have pressure sores.

This Provider This Provider
13.00%
Polk County
13.00%
Oregon
2.64%
United States
2.33%

Long-Stay Residents Who are More Depressed or Anxious

The percentage of long-stay residents who are more depressed or anxious.

This Provider This Provider
11.00%
Polk County
15.00%
Oregon
14.61%
United States
14.45%

Long-Stay Residents Who Have Catheter Inserted and Left

The percentage of long-stay residents who have/had a catheter inserted and left in their bladder.

This Provider This Provider
7.00%
Polk County
8.00%
Oregon
7.70%
United States
5.89%

Long-Stay Residents Whose Ability to Move Around Their Room Got Worse

The percentage of long-stay residents whose ability to move about in and around their room got worse.

This Provider This Provider
8.00%
Polk County
8.00%
Oregon
10.11%
United States
13.04%

Long-Stay Residents Who Lose Too Much Weight

The percentage of long-stay residents who lose too much weight.

This Provider This Provider
5.00%
Polk County
17.00%
Oregon
10.41%
United States
9.09%

Short-Stay Residents Given Pneumococcal Vaccination

The percentage of short-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
95.00%
Polk County
92.50%
Oregon
64.36%
United States
73.02%

Short-Stay Residents Who Had Moderate to Severe Pain

The percentage of short-stay residents who had moderate to severe pain.

This Provider This Provider
60.00%
Polk County
60.00%
Oregon
34.97%
United States
20.65%

Treatment Figures

Charts

Non-Swing Bed Patients

The number of non-swing bed patients treated by this provider that were covered by Medicare Part A in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
75
Polk County Average
51
Oregon Average
115
United States Average
133

Non-Swing Bed Patient Discharges

The number of non-swing bed patient discharges made by this provider that were covered by Medicare Part A in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
78
Polk County Average
52
Oregon Average
118
United States Average
124

Non-Swing Bed Utilization Days

The number of days of non-swing bed care that are chargeable to Medicare Part A facility utilization by this provider in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
2,087
Polk County Average
1,476
Oregon Average
3,128
United States Average
4,470

Outpatients

The number of outpatients treated by this provider that were covered by Medicare Part B in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
43
Polk County Average
39
Oregon Average
128
United States Average
301

Financials

Charts

Medicare Non-Swing Bed Payments

The total non-swing bed associated Medicare Part A payments made to this provider in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$789,928
Polk County Average
$531,127
Oregon Average
$1,046,957
United States Average
$1,318,701

Medicare Payments Per Non-Swing Bed Utilization Day

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed utilization day in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$378
Polk County Average
$360
Oregon Average
$335
United States Average
$295

Medicare Outpatient Payments

The total outpatient associated Medicare Part B payments made to this provider in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$36,304
Polk County Average
$36,686
Oregon Average
$130,057
United States Average
$266,523

Medicare Payments Per Non-Swing Bed Patient

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$10,532
Polk County Average
$10,414
Oregon Average
$9,135
United States Average
$9,943

Medicare Payments Per Non-Swing Bed Patient Discharge

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient discharge in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$10,127
Polk County Average
$10,313
Oregon Average
$8,910
United States Average
$10,652

Medicare Payments Per Outpatient

The average Medicare payments made to this provider per Medicare Part B covered outpatient in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$844
Polk County Average
$953
Oregon Average
$1,014
United States Average
$885

Deficiencies

07/10/2007 - Medical Gases and Anesthetizing Areas

07/10/2007 - Medical Gases and Anesthetizing Areas
Type:
Fire Safety
Category:
Medical Gases and Anesthetizing Areas
Issue:
no-smoking signs where oxygen is used.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/10/2007
Date Fixed:
08/24/2007

07/10/2007 - Electrical

07/10/2007 - Electrical
Type:
Fire Safety
Category:
Electrical
Issue:
properly installed electrical wiring and equipment.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/10/2007
Date Fixed:
08/24/2007

07/10/2007 - Corridor Walls and Doors

07/10/2007 - Corridor Walls and Doors
Type:
Fire Safety
Category:
Corridor Walls and Doors
Issue:
corridor and hallway doors that block smoke.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/10/2007
Date Fixed:
08/24/2007

07/10/2007 - Smoke Compartmentation and Control

07/10/2007 - Smoke Compartmentation and Control
Type:
Fire Safety
Category:
Smoke Compartmentation and Control
Issue:
walls or barriers that prevent smoke from passing through and would resist fire for at least one hour.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/10/2007
Date Fixed:
08/24/2007

07/10/2007 - Automatic Sprinkler Systems

07/10/2007 - Automatic Sprinkler Systems
Type:
Fire Safety
Category:
Automatic Sprinkler Systems
Issue:
automatic sprinkler systems that have been maintained in working order.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/10/2007
Date Fixed:
08/24/2007

03/14/2007 - Resident Rights

03/14/2007 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/14/2007
Date Fixed:
03/22/2007

02/07/2007 - Environmental

02/07/2007 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
02/07/2007
Date Fixed:
03/09/2007

01/25/2007 - Pharmacy Service

01/25/2007 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
01/25/2007
Date Fixed:
03/09/2007

01/25/2007 - Environmental

01/25/2007 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Complaint
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
01/25/2007
Date Fixed:
03/09/2007

05/17/2006 - Automatic Sprinkler Systems

05/17/2006 - Automatic Sprinkler Systems
Type:
Fire Safety
Category:
Automatic Sprinkler Systems
Issue:
portable fire extinguishers.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/17/2006
Date Fixed:
06/05/2006

05/17/2006 - Furnishings and Decorations

05/17/2006 - Furnishings and Decorations
Type:
Fire Safety
Category:
Furnishings and Decorations
Issue:
exits that are free from obstructions and can be used at all times.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/17/2006
Date Fixed:
05/17/2006

05/17/2006 - Corridor Walls and Doors

05/17/2006 - Corridor Walls and Doors
Type:
Fire Safety
Category:
Corridor Walls and Doors
Issue:
corridor and hallway doors that block smoke.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/17/2006
Date Fixed:
06/30/2006

05/17/2006 - Smoke Compartmentation and Control

05/17/2006 - Smoke Compartmentation and Control
Type:
Fire Safety
Category:
Smoke Compartmentation and Control
Issue:
smoke barrier doors that can resist smoke for at least 20 minutes.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/17/2006
Date Fixed:
06/19/2006

05/17/2006 - Emergency Plans and Fire Drills

05/17/2006 - Emergency Plans and Fire Drills
Type:
Fire Safety
Category:
Emergency Plans and Fire Drills
Issue:
did not have a written emergency evacuation plan.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/17/2006
Date Fixed:
06/30/2006

05/17/2006 - Emergency Plans and Fire Drills

05/17/2006 - Emergency Plans and Fire Drills
Type:
Fire Safety
Category:
Emergency Plans and Fire Drills
Issue:
record of quarterly fire drills for each shift under varying conditions.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/17/2006
Date Fixed:
06/30/2006

03/21/2006 - Mistreatment

03/21/2006 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/21/2006
Date Fixed:
04/28/2006

03/21/2006 - Administration

03/21/2006 - Administration
Type:
Health
Category:
Administration
Issue:
Make sure that nurse aides show they have the skills to be able to care for residents.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/21/2006
Date Fixed:
04/28/2006

03/21/2006 - Quality Care

03/21/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/21/2006
Date Fixed:
04/28/2006

03/21/2006 - Resident Assessment

03/21/2006 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Check and update (if needed) each resident's assessment every 3 months.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
03/21/2006
Date Fixed:
04/28/2006

12/19/2005 - Resident Assessment

12/19/2005 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
12/19/2005
Date Fixed:
01/13/2006

12/19/2005 - Resident Assessment

12/19/2005 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Make a complete assessment that covers all questions for areas that are listed in official regulations.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
12/19/2005
Date Fixed:
01/13/2006

10/07/2005 - Environmental

10/07/2005 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
10/07/2005
Date Fixed:
11/10/2005

02/09/2005 - Electrical

02/09/2005 - Electrical
Type:
Fire Safety
Category:
Electrical
Issue:
properly installed electrical wiring and equipment.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
02/09/2005
Date Fixed:
04/07/2005

02/09/2005 - Furnishings and Decorations

02/09/2005 - Furnishings and Decorations
Type:
Fire Safety
Category:
Furnishings and Decorations
Issue:
exits that are free from obstructions and can be used at all times.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
02/09/2005
Date Fixed:
04/07/2005

02/09/2005 - Automatic Sprinkler Systems

02/09/2005 - Automatic Sprinkler Systems
Type:
Fire Safety
Category:
Automatic Sprinkler Systems
Issue:
automatic sprinkler systems that have been maintained in working order.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
02/09/2005
Date Fixed:
04/07/2005

02/09/2005 - Exits and Egress

02/09/2005 - Exits and Egress
Type:
Fire Safety
Category:
Exits and Egress
Issue:
corridors or aisles that are unobstructed and are at least 8 feet in width.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
02/09/2005
Date Fixed:
04/07/2005

02/09/2005 - Corridor Walls and Doors

02/09/2005 - Corridor Walls and Doors
Type:
Fire Safety
Category:
Corridor Walls and Doors
Issue:
corridor and hallway doors that block smoke.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
02/09/2005
Date Fixed:
04/07/2005

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Dallas Retirement Village Health Center Review
Overall:
Full StarFull StarFull StarFull StarEmpty Star
Care:
Full StarFull StarFull StarFull StarEmpty Star
Staff:
Full StarFull StarFull StarFull StarEmpty Star
Facility:
Full StarFull StarFull StarFull StarFull Star
Promptness:
Full StarFull StarFull StarFull StarEmpty Star
Insurance:
Kaiser Permanente
Details:

My mother in law has lived at the DRV health Center in Dallas for 12 years. She is 96 and they are caring and kind. They call when they have any concerns or observations. Compared to other facilities I would recommend them.

Member:
Date:

A Review by Anonymous

Dallas Retirement Village Health Center Review
Overall:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Care:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Blue Cross / Blue Shield
Details:

Dallas Retirement Village allows employees (married or not) to have sexual affairs with one another including sexual activity while on the clock when they should be caring for the residents. When reported to HR, they chose to "sweep it under the carpet"!!! They have no morales all they care about is financial profit!! Don't allow your love ones to live here!!!

Member:
Date:

A Review by Anonymous

Dallas Retirement Village Health Center Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Medicaid / Medi-Cal
Details:

This place stinks. Staff are rude, disrespectful, and uncaring in the nursing home section. Family was told that their wishes would be respected, then against family wishes, after suffering a stroke my father was locked up in the dementia unit, instead of being treated and rehabilitated. His personal belongings were stolen on a daily basis, making life hell for him and family, but the attitude of staff was that personal property belonged to everyone in the unit. After relocating to the 2nd floor, my father was continuously left dehydrated, despite family voicing adamant concerns with aides and charge nurses. His oxygen tanks were left on empty. Doctor’s orders were not followed regarding medication administration and keeping toxic “air fresheners” out of his room. Aides lied about causing injuries to him. Call lights for help were frequently ignored. My father’s hearing was damaged; a charge nurse admitted to repeatedly cleaning out his ears with Q-tips. After “family care conferences”, the residential care manager would rewrite care plans that totally ignored family input and requests. The RCM also verbally abused residents in the dining room. Requests for timely assessments on ability to use his legs and help with mobility were ignored, and my father was forced into an avoidable decline, at the convenience of the facility. Problems brought to the attention of the administrator were treated like crap. Problems brought to the attention of the local adult protective services worker were not substantiated, with the worker saying he personally understood, but he “had to live in this community”. Well, woe to those who stick around in this community and age in place here, because if this hellhole does not improve and the town does nothing about the situation, there may be a whole lot of Dallas residents who wind up being abused with no one to listen, care, or be there to help them. Stay away from this place.

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Supplemental

Last Modified

Monday, July 21, 2008 2:45 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

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CiteHealth is not associated with Dallas Retirement Village Health Center or Dallas Ret Village Health Center. We do not endorse, sponsor, or take financial incentives from this provider.

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Nearby Nursing Homes

  1. Nursing Home
    Evergreen Independence Health &..
    Located 7.67 miles away in Independence at 1525 Monmouth Street.
  2. Nursing Home
    Sheridan Care Center
    Located 11.96 miles away in Sheridan at 411 Southeast Sheridan Road.
  3. Nursing Home
    Avamere Rehabilitation of Salem
    Located 12.44 miles away in Salem at 4120 Kurth Street South.
  4. Nursing Home
    Evergreen Windsor Health & Rehab..
    Located 14.05 miles away in Salem at 820 Cottage Street Northeast.
  5. Nursing Home
    Sunnyside Care Center
    Located 14.06 miles away in Salem at 4515 Sunnyside Road Southeast.
Note: There are a total of 7 homes within 25 miles of this provider.

Newest Reviews

Dallas at a Glance

Dallas has a total population of 12,459, of which 3,472 are children under the age of 18 and 2,182 are seniors 65 and older. The median age is 36.3.

Total Population:
12,459
Median Age:
36.3
Males:
5,983 (48.0%)
Female:
6,476 (52.0%)
Children (0-17):
3,472 (27.9%)
Adults (18-64):
6,805 (54.6%)
Seniors (65+):
2,182 (17.5%)
Age Breakdown:
Breakdown of age groups in Dallas
Married:
5,988 (48.1%)
Divorced:
840 (6.7%)
Marriage Breakdown:
Breakdown of marriage in Dallas
Hispanic Ethnicity:
500 (4.01%)
White:
11,621 (93.27%)
African American:
22 (0.18%)
Asian:
69 (0.55%)
Pacific Islander:
13 (0.10%)
Indian:
222 (1.78%)
Other:
173 (1.39%)
Two or More:
339 (2.72%)
Racial Breakdown:
Breakdown of race in Dallas

Health

The average number of disabilities per resident is 0.41, which does not include institutionalized individuals.

Disabilities:
0.41 (Per Capita)
Dialysis Centers:
0
Doctors:
99
Home Agencies:
0
Hospitals:
1
Nursing Homes:
1
Medical Suppliers:
6
Rehab Centers:
2

Wealth

The median family income is $45,156 while the median household income is $35,967. Roughly 9.46% of the population live in poverty.

Family Income:
$45,156
Household Income:
$35,967
In Poverty:
9.46%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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