Wexford House

Detailed report on the nursing home located in Kingsport, Tennessee (TN).

Wexford House is a large, non-profit, nursing home with 174 beds based at 2421 John B Dennis Highway in Kingsport, TN. The facility has 157 residents indicating 90% of its beds are occupied, which is about average within this state. The provider participates in the medicare & medicaid programs and provides resident counseling services. The home is not located in a hospital or continuing care retirement community and is fully sprinklered. A total of 170 Medicare patients were given 6,917 days of non-swing bed care and services in 2006, and the provider was reimbursed $1,572,873 by Medicare. 145 Medicare patients were given outpatient care and services by this provider in 2006. The provider was reimbursed $159,228 by Medicare for these services.

On a state level, the number of registered nurse hours per resident per day is average. Certified nursing assistant hours per resident per day is lower than average. The number of licensed practical or vocational nurse hours per resident per day is average. Licensed staff hours per resident per day is average.

When compared to other nursing homes in the state, it is more likely for long-stay residents to be physically restrained, long-stay residents to be more depressed or anxious, long-stay residents to have catheter inserted and left, long-stay residents to spend most of their time in bed, long-stay residents to have a urinary tract infection, long-stay residents to lose too much weight, and short-stay residents to have pressure sores at Wexford House.

When compared to other nursing homes in the state, it is less likely for long-stay residents to be given a pneumococcal vaccination, low-risk long-stay residents to have pressure sores, short-stay residents to be given a influenza vaccination, short-stay residents to be given a pneumococcal vaccination, and short-stay residents to have delirium.

Overall Rating

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Rated 1.67 out of 5 from 3 User Reviews
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Quality of Care Rating

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Rated 2.33 out of 5 on this user rated measure.

Staff Rating

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Rated 1.67 out of 5 on this user rated measure.

Facility Rating

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Rated 2.67 out of 5 on this user rated measure.

Promptness Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 1.67 out of 5 on this user rated measure.

Ownership Type

Non-Profit - Corporation

Multiple Ownership

No

Address

2421 John B Dennis Highway
Kingsport, TN 37660

Phone Number

(423) 288-3988

Geographic Coordinates

36.554516, -82.507689
* The accuracy of these coordinates is at a address level.

Programs Accepted

Medicare & Medicaid

Counseling Available

Resident

Sprinkler System

The amount of the facility that is sprinklered. All fire code regulations at different locations must be met.

Fully Sprinklered
Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate

Beds

The total number of beds the facility operates. Each resident is assigned to a single bed.

This Provider This Provider
174
Kingsport Average
129
Sullivan County Average
122
Tennessee Average
115
United States Average
106

Beds Occupied

The percentage of total beds that are occupied by residents.

This Provider This Provider
90.00%
Kingsport
86.80%
Sullivan County
88.78%
Tennessee
87.59%
United States
84.18%

Residents

The total number of residents residing at the facility.

This Provider This Provider
157
Kingsport Average
117
Sullivan County Average
109
Tennessee Average
101
United States Average
90

Located in a Hospital

Status

Indicates whether the facility is located within a hospital.

This Provider This Provider
No
Kingsport
1 (20.00%)
Sullivan County
2 (22.22%)
Tennessee
24 (7.43%)
United States
1,271 (8.03%)

Located in a CCRC

Status

Indicates whether the facility is located within a continuing care retirement community.

This Provider This Provider
No
Kingsport
1 (20.00%)
Sullivan County
1 (11.11%)
Tennessee
19 (5.88%)
United States
1,255 (7.93%)

Recent Surveys

  • 08/29/2007 - Health Survey
  • 08/27/2007 - Fire Safety Survey
  • 07/27/2006 - Health Survey
  • 07/25/2006 - Fire Safety Survey
  • 08/11/2005 - Health Survey
  • 08/10/2005 - Fire Safety Survey

Staff

Charts

RN Hours Per Resident

The average number of registered nurse hours per resident per day.

This Provider
0.47
Kingsport Average
1.03
Sullivan County Average
0.87
Tennessee Average
0.54
United States Average
0.64

CNA Hours Per Resident

The average number of certified nursing assistant hours per resident per day.

This Provider This Provider
1.74
Kingsport Average
2.38
Sullivan County Average
2.08
Tennessee Average
2.13
United States Average
2.34

LPNLVN Hours Per Resident

The average number of licensed practical or vocational nurse hours per resident per day.

This Provider This Provider
0.98
Kingsport Average
0.95
Sullivan County Average
0.96
Tennessee Average
0.89
United States Average
0.79

Licensed Staff Hours Per Resident

The average number of licensed staff hours per resident per day.

This Provider This Provider
1.45
Kingsport Average
1.99
Sullivan County Average
1.84
Tennessee Average
1.43
United States Average
1.43

Quality Measures

Charts

Long-Stay Residents Given Influenza Vaccination

The percentage of long-stay residents given influenza vaccination during the flu season.

This Provider This Provider
70.00%
Kingsport
88.75%
Sullivan County
89.29%
Tennessee
86.44%
United States
86.01%

Long-Stay Residents Whose Need for Help With Daily Activities Has Increased

The percentage of long-stay residents whose need for help with daily activities has increased.

This Provider This Provider
15.00%
Kingsport
13.00%
Sullivan County
12.50%
Tennessee
15.42%
United States
16.08%

High-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of high-risk long-stay residents who have pressure sores.

This Provider This Provider
15.00%
Kingsport
13.33%
Sullivan County
15.17%
Tennessee
13.27%
United States
12.83%

Long-Stay Residents Who Were Physically Restrained

The percentage of long-stay residents who were physically restrained.

This Provider This Provider
26.00%
Kingsport
13.50%
Sullivan County
10.00%
Tennessee
7.62%
United States
5.63%

Low-Risk Long-Stay Residents Who Lose Control of Their Bowels

The percentage of low-risk long-stay residents who lose control of their bowels or bladder.

This Provider This Provider
46.00%
Kingsport
48.00%
Sullivan County
46.86%
Tennessee
48.24%
United States
48.78%

Long-Stay Residents Who Spend Most of Their Time in Bed

The percentage of long-stay residents who spend most of their time in bed or in a chair.

This Provider This Provider
10.00%
Kingsport
4.75%
Sullivan County
3.57%
Tennessee
8.31%
United States
4.39%

Long-Stay Residents With a Urinary Tract Infection

The percentage of long-stay residents with a urinary tract infection.

This Provider This Provider
22.00%
Kingsport
12.50%
Sullivan County
12.57%
Tennessee
10.53%
United States
8.83%

Short-Stay Residents Given Influenza Vaccination

The percentage of short-stay residents given influenza vaccination during the flu season.

This Provider This Provider
16.00%
Kingsport
70.50%
Sullivan County
72.29%
Tennessee
69.67%
United States
72.85%

Short-Stay Residents With Delirium

The percentage of short-stay residents with delirium.

This Provider This Provider
1.00%
Kingsport
0.80%
Sullivan County
2.75%
Tennessee
1.83%
United States
2.12%

Short-Stay Residents With Pressure Sores

The percentage of short-stay residents with pressure sores.

This Provider This Provider
32.00%
Kingsport
20.40%
Sullivan County
20.38%
Tennessee
18.61%
United States
17.46%

Long-Stay Residents Given Pneumococcal Vaccination

The percentage of long-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
58.00%
Kingsport
77.00%
Sullivan County
69.43%
Tennessee
77.48%
United States
79.81%

Long-Stay Residents Who Have Moderate to Severe Pain

The percentage of long-stay residents who have moderate to severe pain.

This Provider This Provider
5.00%
Kingsport
3.33%
Sullivan County
3.67%
Tennessee
4.73%
United States
4.53%

Low-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of low-risk long-stay residents who have pressure sores.

This Provider This Provider
0.00%
Kingsport
1.33%
Sullivan County
2.33%
Tennessee
2.03%
United States
2.33%

Long-Stay Residents Who are More Depressed or Anxious

The percentage of long-stay residents who are more depressed or anxious.

This Provider This Provider
21.00%
Kingsport
17.00%
Sullivan County
11.67%
Tennessee
11.89%
United States
14.45%

Long-Stay Residents Who Have Catheter Inserted and Left

The percentage of long-stay residents who have/had a catheter inserted and left in their bladder.

This Provider This Provider
13.00%
Kingsport
7.00%
Sullivan County
8.00%
Tennessee
6.07%
United States
5.89%

Long-Stay Residents Whose Ability to Move Around Their Room Got Worse

The percentage of long-stay residents whose ability to move about in and around their room got worse.

This Provider This Provider
12.00%
Kingsport
10.67%
Sullivan County
9.50%
Tennessee
12.45%
United States
13.04%

Long-Stay Residents Who Lose Too Much Weight

The percentage of long-stay residents who lose too much weight.

This Provider This Provider
17.00%
Kingsport
17.00%
Sullivan County
15.57%
Tennessee
10.86%
United States
9.09%

Short-Stay Residents Given Pneumococcal Vaccination

The percentage of short-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
33.00%
Kingsport
79.40%
Sullivan County
70.63%
Tennessee
69.69%
United States
73.02%

Short-Stay Residents Who Had Moderate to Severe Pain

The percentage of short-stay residents who had moderate to severe pain.

This Provider This Provider
21.00%
Kingsport
21.00%
Sullivan County
24.13%
Tennessee
18.53%
United States
20.65%

Treatment Figures

Charts

Non-Swing Bed Patients

The number of non-swing bed patients treated by this provider that were covered by Medicare Part A in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
170
Kingsport Average
159
Sullivan County Average
199
Tennessee Average
152
United States Average
133

Non-Swing Bed Patient Discharges

The number of non-swing bed patient discharges made by this provider that were covered by Medicare Part A in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
191
Kingsport Average
158
Sullivan County Average
200
Tennessee Average
158
United States Average
124

Non-Swing Bed Utilization Days

The number of days of non-swing bed care that are chargeable to Medicare Part A facility utilization by this provider in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
6,917
Kingsport Average
5,485
Sullivan County Average
5,987
Tennessee Average
5,991
United States Average
4,470

Outpatients

The number of outpatients treated by this provider that were covered by Medicare Part B in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
145
Kingsport Average
2,269
Sullivan County Average
1,649
Tennessee Average
238
United States Average
301

Financials

Charts

Medicare Non-Swing Bed Payments

The total non-swing bed associated Medicare Part A payments made to this provider in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$1,572,873
Kingsport Average
$1,232,259
Sullivan County Average
$1,338,177
Tennessee Average
$1,536,542
United States Average
$1,318,701

Medicare Payments Per Non-Swing Bed Utilization Day

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed utilization day in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$227
Kingsport Average
$225
Sullivan County Average
$223
Tennessee Average
$256
United States Average
$295

Medicare Outpatient Payments

The total outpatient associated Medicare Part B payments made to this provider in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$159,228
Kingsport Average
$858,499
Sullivan County Average
$658,033
Tennessee Average
$199,404
United States Average
$266,523

Medicare Payments Per Non-Swing Bed Patient

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$9,252
Kingsport Average
$7,750
Sullivan County Average
$6,741
Tennessee Average
$10,098
United States Average
$9,943

Medicare Payments Per Non-Swing Bed Patient Discharge

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient discharge in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$8,235
Kingsport Average
$7,789
Sullivan County Average
$6,708
Tennessee Average
$9,748
United States Average
$10,652

Medicare Payments Per Outpatient

The average Medicare payments made to this provider per Medicare Part B covered outpatient in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.

Note:

These figures may include data from other departments at this facility.

This Provider This Provider
$1,098
Kingsport Average
$378
Sullivan County Average
$399
Tennessee Average
$838
United States Average
$885

Deficiencies

08/29/2007 - Quality Care

08/29/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
08/29/2007
Date Fixed:
10/01/2007

08/29/2007 - Quality Care

08/29/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that meet a professional standard of quality.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/29/2007
Date Fixed:
10/01/2007

08/29/2007 - Resident Assessment

08/29/2007 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/29/2007
Date Fixed:
10/01/2007

08/29/2007 - Pharmacy Service

08/29/2007 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Make sure that residents are safe from serious medication errors.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/29/2007
Date Fixed:
10/01/2007

08/29/2007 - Pharmacy Service

08/29/2007 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/29/2007
Date Fixed:
10/01/2007

08/29/2007 - Pharmacy Service

08/29/2007 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Properly mark drugs and other similar products.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/29/2007
Date Fixed:
10/01/2007

08/29/2007 - Environmental

08/29/2007 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/29/2007
Date Fixed:
10/01/2007

08/29/2007 - Resident Rights

08/29/2007 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
08/29/2007
Date Fixed:
10/01/2007

08/27/2007 - Building Service Equipment

08/27/2007 - Building Service Equipment
Type:
Fire Safety
Category:
Building Service Equipment
Issue:
heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/27/2007
Date Fixed:
10/01/2007

08/27/2007 - Automatic Sprinkler Systems

08/27/2007 - Automatic Sprinkler Systems
Type:
Fire Safety
Category:
Automatic Sprinkler Systems
Issue:
automatic sprinkler systems that have been maintained in working order.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/27/2007
Date Fixed:
10/01/2007

08/27/2007 - Smoke Compartmentation and Control

08/27/2007 - Smoke Compartmentation and Control
Type:
Fire Safety
Category:
Smoke Compartmentation and Control
Issue:
walls or barriers that prevent smoke from passing through and would resist fire for at least one hour.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/27/2007
Date Fixed:
10/01/2007

08/27/2007 - Electrical

08/27/2007 - Electrical
Type:
Fire Safety
Category:
Electrical
Issue:
properly installed electrical wiring and equipment.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/27/2007
Date Fixed:
10/01/2007

06/20/2007 - Environmental

06/20/2007 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/20/2007
Date Fixed:
06/25/2007

06/20/2007 - Quality Care

06/20/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Provide social services for related medical problems to help each resident achieve the highest possible quality of life.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/20/2007
Date Fixed:
06/25/2007

06/20/2007 - Administration

06/20/2007 - Administration
Type:
Health
Category:
Administration
Issue:
Keep accurate and appropriate medical records.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/20/2007
Date Fixed:
06/25/2007

06/20/2007 - Quality Care

06/20/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give the right treatment and services to residents who have mental or social problems adjusting.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
06/20/2007
Date Fixed:
06/25/2007

05/29/2007 - Quality Care

05/29/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give the right treatment and services to residents who have mental or social problems adjusting.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/29/2007
Date Fixed:
06/15/2007

05/29/2007 - Resident Rights

05/29/2007 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/29/2007
Date Fixed:
06/15/2007

05/29/2007 - Mistreatment

05/29/2007 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/29/2007
Date Fixed:
06/15/2007

05/21/2007 - Mistreatment

05/21/2007 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Protect each resident from all abuse, physical punishment, and being separated from others.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/21/2007
Date Fixed:
06/03/2007

01/11/2007 - Mistreatment

01/11/2007 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
01/11/2007
Date Fixed:
01/29/2007

11/03/2006 - Resident Rights

11/03/2006 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Let the resident refuse treatment or refuse to take part in an experiment.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
11/03/2006
Date Fixed:
12/18/2006

11/03/2006 - Mistreatment

11/03/2006 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Protect residents from mistreatment, neglect, and/or theft of personal property.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
11/03/2006
Date Fixed:
12/18/2006

11/03/2006 - Mistreatment

11/03/2006 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
11/03/2006
Date Fixed:
12/18/2006

07/27/2006 - Environmental

07/27/2006 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/27/2006
Date Fixed:
09/10/2006

07/27/2006 - Resident Rights

07/27/2006 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/27/2006
Date Fixed:
09/10/2006

07/27/2006 - Resident Rights

07/27/2006 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Let residents give themselves their drugs if they are able.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/27/2006
Date Fixed:
09/10/2006

07/27/2006 - Resident Assessment

07/27/2006 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Make a complete assessment that covers all questions for areas that are listed in official regulations.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/27/2006
Date Fixed:
09/10/2006

07/25/2006 - Furnishings and Decorations

07/25/2006 - Furnishings and Decorations
Type:
Fire Safety
Category:
Furnishings and Decorations
Issue:
properly sized and located linen or trash receptacles.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/25/2006
Date Fixed:
09/10/2006

07/25/2006 - Corridor Walls and Doors

07/25/2006 - Corridor Walls and Doors
Type:
Fire Safety
Category:
Corridor Walls and Doors
Issue:
corridor and hallway doors that block smoke.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/25/2006
Date Fixed:
09/10/2006

07/25/2006 - Vertical Openings

07/25/2006 - Vertical Openings
Type:
Fire Safety
Category:
Vertical Openings
Issue:
exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detectors.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/25/2006
Date Fixed:
09/10/2006

07/25/2006 - Hazardous Area

07/25/2006 - Hazardous Area
Type:
Fire Safety
Category:
Hazardous Area
Issue:
construction that can resist fire for one hour or an approved fire extinguishing system.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/25/2006
Date Fixed:
09/10/2006

07/07/2006 - Quality Care

07/07/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/07/2006
Date Fixed:
08/07/2006

04/21/2006 - Administration

04/21/2006 - Administration
Type:
Health
Category:
Administration
Issue:
Give or get lab tests to meet the needs of residents.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
04/21/2006
Date Fixed:
05/15/2006

11/18/2005 - Nutrition and Dietary

11/18/2005 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/18/2005
Date Fixed:
11/18/2005

08/11/2005 - Environmental

08/11/2005 - Environmental
Type:
Health
Category:
Environmental
Issue:
Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/11/2005
Date Fixed:
09/25/2005

08/11/2005 - Nutrition and Dietary

08/11/2005 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Store, cook, and give out food in a safe and clean way.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Potential for minimal harm
Date Found:
08/11/2005
Date Fixed:
09/25/2005

08/11/2005 - Quality Care

08/11/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/11/2005
Date Fixed:
09/25/2005

08/11/2005 - Resident Assessment

08/11/2005 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Make a complete assessment that covers all questions for areas that are listed in official regulations.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/11/2005
Date Fixed:
09/25/2005

08/11/2005 - Pharmacy Service

08/11/2005 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Properly mark drugs and other similar products.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/11/2005
Date Fixed:
09/25/2005

08/11/2005 - Environmental

08/11/2005 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/11/2005
Date Fixed:
09/25/2005

08/11/2005 - Environmental

08/11/2005 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that staff members wash their hands when needed.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/11/2005
Date Fixed:
09/25/2005

08/11/2005 - Environmental

08/11/2005 - Environmental
Type:
Health
Category:
Environmental
Issue:
Have a program to keep infection from spreading.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/11/2005
Date Fixed:
09/25/2005

08/10/2005 - Vertical Openings

08/10/2005 - Vertical Openings
Type:
Fire Safety
Category:
Vertical Openings
Issue:
exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detectors.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
08/10/2005
Date Fixed:
09/25/2005

05/24/2005 - Resident Assessment

05/24/2005 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/24/2005
Date Fixed:
06/06/2005

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Wexford House Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
United Healthcare
Details:

This is the most neglectful facility. Patient care is lacking to say the least. Patients are made to sit for hours when they need to go to the bathroom and at night when they need to go to bed. My mothers clothing was not changed as she was put to bed in the same clothes she wore that day rather than her bed cloth which she was in again the next day. Call lights go unaddressed and often ignored especially on the weekends. I had to call my sister and have her come and assist me with helping her to bed and to the bathroom as the nurses refused to help her. I suggest you keep looking for another facility unless you plan on staying with your loved one day and night as I have had too with my mother.

Member:
Date:

A Review by Anonymous

Wexford House Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Medicare
Details:

dont change clothing as needed gives diferent meds than perscribed dont feed well he needs someone to feed this person dont call famaly when needed

Member:
Date:

A Review by Anonymous

Wexford House Review
Overall:
Full StarFull StarFull StarEmpty StarEmpty Star
Care:
Full StarFull StarFull StarFull StarEmpty Star
Staff:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarFull StarFull StarEmpty StarEmpty Star
Insurance:
None
Details:

The nursing staff is very goodbut the billing staff is terrible. Be sure to keep records and know befor hand what pay and does not pay. Billing cost me hundreds and maybe thousands of dollars. They billed the wrong companys. I was even billed by a a Knoxville agency for my mother being in a knoxville nursing home when she was in Wexford House in Kingsport. She never was in a Knoxville Home affilliated with Wexford House. I do not recommend their care unless you want to keep up with the daily pricing on all care.

Member:
Date:

Discussions

 (Details have not been substantiated)
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Supplemental

Last Modified

Monday, July 21, 2008 2:46 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Wexford House or Wexford House, The. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

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Nearby Nursing Homes

  1. Nursing Home
    Indian Path Medical Center..
    Located 0.62 miles away in Kingsport at 2000 Brookside Drive.
  2. Nursing Home
    Sunbridge Care Hillside
    Located 1.59 miles away in Kingsport at 3641 Memorial Boulevard.
  3. Nursing Home
    Brookhaven Manor
    Located 1.97 miles away in Kingsport at 2035 Stonebrook Place.
  4. Nursing Home
    Brian Center Health & Rehab Scott..
    Located 5.43 miles away in Weber City at 105 Clonce Street.
  5. Nursing Home
    Asbury Place at Kingsport
    Located 6.08 miles away in Kingsport at 100 Netherland Lane.
Note: There are a total of 20 homes within 25 miles of this provider.

Newest Reviews

Kingsport at a Glance

Kingsport has a total population of 44,905, of which 9,740 are children under the age of 18 and 9,117 are seniors 65 and older. The median age is 41.9.

Total Population:
44,905
Median Age:
41.9
Males:
20,507 (45.7%)
Female:
24,398 (54.3%)
Children (0-17):
9,740 (21.7%)
Adults (18-64):
26,048 (58.0%)
Seniors (65+):
9,117 (20.3%)
Age Breakdown:
Breakdown of age groups in Kingsport
Married:
20,409 (45.4%)
Divorced:
5,361 (11.9%)
Marriage Breakdown:
Breakdown of marriage in Kingsport
Hispanic Ethnicity:
471 (1.05%)
White:
41,906 (93.32%)
African American:
1,897 (4.22%)
Asian:
356 (0.79%)
Pacific Islander:
10 (0.02%)
Indian:
106 (0.24%)
Other:
153 (0.34%)
Two or More:
477 (1.06%)
Racial Breakdown:
Breakdown of race in Kingsport

Health

The average number of disabilities per resident is 0.47, which does not include institutionalized individuals.

Disabilities:
0.47 (Per Capita)
Dialysis Centers:
2
Doctors:
859
Home Agencies:
1
Hospitals:
2
Nursing Homes:
5
Medical Suppliers:
48
Rehab Centers:
2

Wealth

The median family income is $40,183 while the median household income is $30,524. Roughly 16.52% of the population live in poverty.

Family Income:
$40,183
Household Income:
$30,524
In Poverty:
16.52%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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