Wexford House
Detailed report on the nursing home located in Kingsport, Tennessee (TN).
Wexford House is a large, non-profit, nursing home with 174 beds based at 2421 John B Dennis Highway in Kingsport, TN. The facility has 157 residents indicating 90% of its beds are occupied, which is about average within this state. The provider participates in the medicare & medicaid programs and provides resident counseling services. The home is not located in a hospital or continuing care retirement community and is fully sprinklered. A total of 170 Medicare patients were given 6,917 days of non-swing bed care and services in 2006, and the provider was reimbursed $1,572,873 by Medicare. 145 Medicare patients were given outpatient care and services by this provider in 2006. The provider was reimbursed $159,228 by Medicare for these services.
On a state level, the number of registered nurse hours per resident per day is average. Certified nursing assistant hours per resident per day is lower than average. The number of licensed practical or vocational nurse hours per resident per day is average. Licensed staff hours per resident per day is average.
When compared to other nursing homes in the state, it is more likely for long-stay residents to be physically restrained, long-stay residents to be more depressed or anxious, long-stay residents to have catheter inserted and left, long-stay residents to spend most of their time in bed, long-stay residents to have a urinary tract infection, long-stay residents to lose too much weight, and short-stay residents to have pressure sores at Wexford House.
When compared to other nursing homes in the state, it is less likely for long-stay residents to be given a pneumococcal vaccination, low-risk long-stay residents to have pressure sores, short-stay residents to be given a influenza vaccination, short-stay residents to be given a pneumococcal vaccination, and short-stay residents to have delirium.
Overall Rating
Quality of Care Rating
Rated 2.33 out of 5 on this user rated measure.
Staff Rating
Rated 1.67 out of 5 on this user rated measure.
Facility Rating
Rated 2.67 out of 5 on this user rated measure.
Promptness Rating
Rated 1.67 out of 5 on this user rated measure.
Ownership Type
Multiple Ownership
Address
Kingsport, TN 37660
Phone Number
Geographic Coordinates
Programs Accepted
Counseling Available
Sprinkler System
The amount of the facility that is sprinklered. All fire code regulations at different locations must be met.
Fully Sprinklered
Beds
The total number of beds the facility operates. Each resident is assigned to a single bed.
- This Provider
- 174
- Kingsport Average
- 129
- Sullivan County Average
- 122
- Tennessee Average
- 115
- United States Average
- 106
Beds Occupied
The percentage of total beds that are occupied by residents.
- This Provider
- 90.00%
- Kingsport
- 86.80%
- Sullivan County
- 88.78%
- Tennessee
- 87.59%
- United States
- 84.18%
Residents
The total number of residents residing at the facility.
- This Provider
- 157
- Kingsport Average
- 117
- Sullivan County Average
- 109
- Tennessee Average
- 101
- United States Average
- 90
Located in a Hospital
Indicates whether the facility is located within a hospital.
- This Provider
- No
- Kingsport
- 1 (20.00%)
- Sullivan County
- 2 (22.22%)
- Tennessee
- 24 (7.43%)
- United States
- 1,271 (8.03%)
Located in a CCRC
Indicates whether the facility is located within a continuing care retirement community.
- This Provider
- No
- Kingsport
- 1 (20.00%)
- Sullivan County
- 1 (11.11%)
- Tennessee
- 19 (5.88%)
- United States
- 1,255 (7.93%)
Recent Surveys
- 08/29/2007 - Health Survey
- 08/27/2007 - Fire Safety Survey
- 07/27/2006 - Health Survey
- 07/25/2006 - Fire Safety Survey
- 08/11/2005 - Health Survey
- 08/10/2005 - Fire Safety Survey
Staff
RN Hours Per Resident
The average number of registered nurse hours per resident per day.
- This Provider
- 0.47
- Kingsport Average
- 1.03
- Sullivan County Average
- 0.87
- Tennessee Average
- 0.54
- United States Average
- 0.64
CNA Hours Per Resident
The average number of certified nursing assistant hours per resident per day.
- This Provider
- 1.74
- Kingsport Average
- 2.38
- Sullivan County Average
- 2.08
- Tennessee Average
- 2.13
- United States Average
- 2.34
LPNLVN Hours Per Resident
The average number of licensed practical or vocational nurse hours per resident per day.
- This Provider
- 0.98
- Kingsport Average
- 0.95
- Sullivan County Average
- 0.96
- Tennessee Average
- 0.89
- United States Average
- 0.79
Licensed Staff Hours Per Resident
The average number of licensed staff hours per resident per day.
- This Provider
- 1.45
- Kingsport Average
- 1.99
- Sullivan County Average
- 1.84
- Tennessee Average
- 1.43
- United States Average
- 1.43
Quality Measures
Long-Stay Residents Given Influenza Vaccination
The percentage of long-stay residents given influenza vaccination during the flu season.
- This Provider
- 70.00%
- Kingsport
- 88.75%
- Sullivan County
- 89.29%
- Tennessee
- 86.44%
- United States
- 86.01%
Long-Stay Residents Whose Need for Help With Daily Activities Has Increased
The percentage of long-stay residents whose need for help with daily activities has increased.
- This Provider
- 15.00%
- Kingsport
- 13.00%
- Sullivan County
- 12.50%
- Tennessee
- 15.42%
- United States
- 16.08%
High-Risk Long-Stay Residents Who Have Pressure Sores
The percentage of high-risk long-stay residents who have pressure sores.
- This Provider
- 15.00%
- Kingsport
- 13.33%
- Sullivan County
- 15.17%
- Tennessee
- 13.27%
- United States
- 12.83%
Long-Stay Residents Who Were Physically Restrained
The percentage of long-stay residents who were physically restrained.
- This Provider
- 26.00%
- Kingsport
- 13.50%
- Sullivan County
- 10.00%
- Tennessee
- 7.62%
- United States
- 5.63%
Low-Risk Long-Stay Residents Who Lose Control of Their Bowels
The percentage of low-risk long-stay residents who lose control of their bowels or bladder.
- This Provider
- 46.00%
- Kingsport
- 48.00%
- Sullivan County
- 46.86%
- Tennessee
- 48.24%
- United States
- 48.78%
Long-Stay Residents Who Spend Most of Their Time in Bed
The percentage of long-stay residents who spend most of their time in bed or in a chair.
- This Provider
- 10.00%
- Kingsport
- 4.75%
- Sullivan County
- 3.57%
- Tennessee
- 8.31%
- United States
- 4.39%
Long-Stay Residents With a Urinary Tract Infection
The percentage of long-stay residents with a urinary tract infection.
- This Provider
- 22.00%
- Kingsport
- 12.50%
- Sullivan County
- 12.57%
- Tennessee
- 10.53%
- United States
- 8.83%
Short-Stay Residents Given Influenza Vaccination
The percentage of short-stay residents given influenza vaccination during the flu season.
- This Provider
- 16.00%
- Kingsport
- 70.50%
- Sullivan County
- 72.29%
- Tennessee
- 69.67%
- United States
- 72.85%
Short-Stay Residents With Delirium
The percentage of short-stay residents with delirium.
- This Provider
- 1.00%
- Kingsport
- 0.80%
- Sullivan County
- 2.75%
- Tennessee
- 1.83%
- United States
- 2.12%
Short-Stay Residents With Pressure Sores
The percentage of short-stay residents with pressure sores.
- This Provider
- 32.00%
- Kingsport
- 20.40%
- Sullivan County
- 20.38%
- Tennessee
- 18.61%
- United States
- 17.46%
Long-Stay Residents Given Pneumococcal Vaccination
The percentage of long-stay residents who were assessed and given pneumococcal vaccination.
- This Provider
- 58.00%
- Kingsport
- 77.00%
- Sullivan County
- 69.43%
- Tennessee
- 77.48%
- United States
- 79.81%
Long-Stay Residents Who Have Moderate to Severe Pain
The percentage of long-stay residents who have moderate to severe pain.
- This Provider
- 5.00%
- Kingsport
- 3.33%
- Sullivan County
- 3.67%
- Tennessee
- 4.73%
- United States
- 4.53%
Low-Risk Long-Stay Residents Who Have Pressure Sores
The percentage of low-risk long-stay residents who have pressure sores.
- This Provider
- 0.00%
- Kingsport
- 1.33%
- Sullivan County
- 2.33%
- Tennessee
- 2.03%
- United States
- 2.33%
Long-Stay Residents Who are More Depressed or Anxious
The percentage of long-stay residents who are more depressed or anxious.
- This Provider
- 21.00%
- Kingsport
- 17.00%
- Sullivan County
- 11.67%
- Tennessee
- 11.89%
- United States
- 14.45%
Long-Stay Residents Who Have Catheter Inserted and Left
The percentage of long-stay residents who have/had a catheter inserted and left in their bladder.
- This Provider
- 13.00%
- Kingsport
- 7.00%
- Sullivan County
- 8.00%
- Tennessee
- 6.07%
- United States
- 5.89%
Long-Stay Residents Whose Ability to Move Around Their Room Got Worse
The percentage of long-stay residents whose ability to move about in and around their room got worse.
- This Provider
- 12.00%
- Kingsport
- 10.67%
- Sullivan County
- 9.50%
- Tennessee
- 12.45%
- United States
- 13.04%
Long-Stay Residents Who Lose Too Much Weight
The percentage of long-stay residents who lose too much weight.
- This Provider
- 17.00%
- Kingsport
- 17.00%
- Sullivan County
- 15.57%
- Tennessee
- 10.86%
- United States
- 9.09%
Short-Stay Residents Given Pneumococcal Vaccination
The percentage of short-stay residents who were assessed and given pneumococcal vaccination.
- This Provider
- 33.00%
- Kingsport
- 79.40%
- Sullivan County
- 70.63%
- Tennessee
- 69.69%
- United States
- 73.02%
Short-Stay Residents Who Had Moderate to Severe Pain
The percentage of short-stay residents who had moderate to severe pain.
- This Provider
- 21.00%
- Kingsport
- 21.00%
- Sullivan County
- 24.13%
- Tennessee
- 18.53%
- United States
- 20.65%
Treatment Figures
Non-Swing Bed Patients
The number of non-swing bed patients treated by this provider that were covered by Medicare Part A in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.
- This Provider
- 170
- Kingsport Average
- 159
- Sullivan County Average
- 199
- Tennessee Average
- 152
- United States Average
- 133
Non-Swing Bed Patient Discharges
The number of non-swing bed patient discharges made by this provider that were covered by Medicare Part A in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.
- This Provider
- 191
- Kingsport Average
- 158
- Sullivan County Average
- 200
- Tennessee Average
- 158
- United States Average
- 124
Non-Swing Bed Utilization Days
The number of days of non-swing bed care that are chargeable to Medicare Part A facility utilization by this provider in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.
- This Provider
- 6,917
- Kingsport Average
- 5,485
- Sullivan County Average
- 5,987
- Tennessee Average
- 5,991
- United States Average
- 4,470
Outpatients
The number of outpatients treated by this provider that were covered by Medicare Part B in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.
These figures may include data from other departments at this facility.
- This Provider
- 145
- Kingsport Average
- 2,269
- Sullivan County Average
- 1,649
- Tennessee Average
- 238
- United States Average
- 301
Financials
Medicare Non-Swing Bed Payments
The total non-swing bed associated Medicare Part A payments made to this provider in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.
- This Provider
- $1,572,873
- Kingsport Average
- $1,232,259
- Sullivan County Average
- $1,338,177
- Tennessee Average
- $1,536,542
- United States Average
- $1,318,701
Medicare Payments Per Non-Swing Bed Utilization Day
The average Medicare payments made to this provider per Medicare Part A covered non-swing bed utilization day in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.
- This Provider
- $227
- Kingsport Average
- $225
- Sullivan County Average
- $223
- Tennessee Average
- $256
- United States Average
- $295
Medicare Outpatient Payments
The total outpatient associated Medicare Part B payments made to this provider in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.
These figures may include data from other departments at this facility.
- This Provider
- $159,228
- Kingsport Average
- $858,499
- Sullivan County Average
- $658,033
- Tennessee Average
- $199,404
- United States Average
- $266,523
Medicare Payments Per Non-Swing Bed Patient
The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.
- This Provider
- $9,252
- Kingsport Average
- $7,750
- Sullivan County Average
- $6,741
- Tennessee Average
- $10,098
- United States Average
- $9,943
Medicare Payments Per Non-Swing Bed Patient Discharge
The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient discharge in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.
- This Provider
- $8,235
- Kingsport Average
- $7,789
- Sullivan County Average
- $6,708
- Tennessee Average
- $9,748
- United States Average
- $10,652
Medicare Payments Per Outpatient
The average Medicare payments made to this provider per Medicare Part B covered outpatient in 2006. An outpatient is defined as a patient treated in under 24 hours at a qualifying medical facility.
These figures may include data from other departments at this facility.
- This Provider
- $1,098
- Kingsport Average
- $378
- Sullivan County Average
- $399
- Tennessee Average
- $838
- United States Average
- $885
Deficiencies
08/29/2007 - Quality Care
- Type:
- Health
- Category:
- Quality Care
- Issue:
- Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
- Found Via:
- Survey
- Scope:
- Isolated
- Level of Harm:
- Actual harm
- Date Found:
- 08/29/2007
- Date Fixed:
- 10/01/2007
08/29/2007 - Quality Care
- Type:
- Health
- Category:
- Quality Care
- Issue:
- Give professional services that meet a professional standard of quality.
- Found Via:
- Survey
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 08/29/2007
- Date Fixed:
- 10/01/2007
08/29/2007 - Resident Assessment
- Type:
- Health
- Category:
- Resident Assessment
- Issue:
- 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan.
- Found Via:
- Survey
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 08/29/2007
- Date Fixed:
- 10/01/2007
08/29/2007 - Pharmacy Service
- Type:
- Health
- Category:
- Pharmacy Service
- Issue:
- Make sure that residents are safe from serious medication errors.
- Found Via:
- Survey
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 08/29/2007
- Date Fixed:
- 10/01/2007
08/29/2007 - Pharmacy Service
- Type:
- Health
- Category:
- Pharmacy Service
- Issue:
- Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
- Found Via:
- Survey
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 08/29/2007
- Date Fixed:
- 10/01/2007
08/29/2007 - Pharmacy Service
- Type:
- Health
- Category:
- Pharmacy Service
- Issue:
- Properly mark drugs and other similar products.
- Found Via:
- Survey
- Scope:
- Widespread
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 08/29/2007
- Date Fixed:
- 10/01/2007
08/29/2007 - Environmental
- Type:
- Health
- Category:
- Environmental
- Issue:
- Make sure that the nursing home area is free of dangers that cause accidents.
- Found Via:
- Survey
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 08/29/2007
- Date Fixed:
- 10/01/2007
08/29/2007 - Resident Rights
- Type:
- Health
- Category:
- Resident Rights
- Issue:
- Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged.
- Found Via:
- Survey
- Scope:
- Isolated
- Level of Harm:
- Actual harm
- Date Found:
- 08/29/2007
- Date Fixed:
- 10/01/2007
08/27/2007 - Building Service Equipment
- Type:
- Fire Safety
- Category:
- Building Service Equipment
- Issue:
- heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- Found Via:
- Survey
- Scope:
- Widespread
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 08/27/2007
- Date Fixed:
- 10/01/2007
08/27/2007 - Automatic Sprinkler Systems
- Type:
- Fire Safety
- Category:
- Automatic Sprinkler Systems
- Issue:
- automatic sprinkler systems that have been maintained in working order.
- Found Via:
- Survey
- Scope:
- Pattern
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 08/27/2007
- Date Fixed:
- 10/01/2007
08/27/2007 - Smoke Compartmentation and Control
- Type:
- Fire Safety
- Category:
- Smoke Compartmentation and Control
- Issue:
- walls or barriers that prevent smoke from passing through and would resist fire for at least one hour.
- Found Via:
- Survey
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 08/27/2007
- Date Fixed:
- 10/01/2007
08/27/2007 - Electrical
- Type:
- Fire Safety
- Category:
- Electrical
- Issue:
- properly installed electrical wiring and equipment.
- Found Via:
- Survey
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 08/27/2007
- Date Fixed:
- 10/01/2007
06/20/2007 - Environmental
- Type:
- Health
- Category:
- Environmental
- Issue:
- Make sure that the nursing home area is free of dangers that cause accidents.
- Found Via:
- Complaint
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 06/20/2007
- Date Fixed:
- 06/25/2007
06/20/2007 - Quality Care
- Type:
- Health
- Category:
- Quality Care
- Issue:
- Provide social services for related medical problems to help each resident achieve the highest possible quality of life.
- Found Via:
- Complaint
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 06/20/2007
- Date Fixed:
- 06/25/2007
06/20/2007 - Administration
- Type:
- Health
- Category:
- Administration
- Issue:
- Keep accurate and appropriate medical records.
- Found Via:
- Complaint
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 06/20/2007
- Date Fixed:
- 06/25/2007
06/20/2007 - Quality Care
- Type:
- Health
- Category:
- Quality Care
- Issue:
- Give the right treatment and services to residents who have mental or social problems adjusting.
- Found Via:
- Complaint
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 06/20/2007
- Date Fixed:
- 06/25/2007
05/29/2007 - Quality Care
- Type:
- Health
- Category:
- Quality Care
- Issue:
- Give the right treatment and services to residents who have mental or social problems adjusting.
- Found Via:
- Complaint
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 05/29/2007
- Date Fixed:
- 06/15/2007
05/29/2007 - Resident Rights
- Type:
- Health
- Category:
- Resident Rights
- Issue:
- Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged.
- Found Via:
- Complaint
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 05/29/2007
- Date Fixed:
- 06/15/2007
05/29/2007 - Mistreatment
- Type:
- Health
- Category:
- Mistreatment
- Issue:
- Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property.
- Found Via:
- Complaint
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 05/29/2007
- Date Fixed:
- 06/15/2007
05/21/2007 - Mistreatment
- Type:
- Health
- Category:
- Mistreatment
- Issue:
- Protect each resident from all abuse, physical punishment, and being separated from others.
- Found Via:
- Complaint
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 05/21/2007
- Date Fixed:
- 06/03/2007
01/11/2007 - Mistreatment
- Type:
- Health
- Category:
- Mistreatment
- Issue:
- Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property.
- Found Via:
- Complaint
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 01/11/2007
- Date Fixed:
- 01/29/2007
11/03/2006 - Resident Rights
- Type:
- Health
- Category:
- Resident Rights
- Issue:
- Let the resident refuse treatment or refuse to take part in an experiment.
- Found Via:
- Complaint
- Scope:
- Isolated
- Level of Harm:
- Actual harm
- Date Found:
- 11/03/2006
- Date Fixed:
- 12/18/2006
11/03/2006 - Mistreatment
- Type:
- Health
- Category:
- Mistreatment
- Issue:
- Protect residents from mistreatment, neglect, and/or theft of personal property.
- Found Via:
- Complaint
- Scope:
- Isolated
- Level of Harm:
- Actual harm
- Date Found:
- 11/03/2006
- Date Fixed:
- 12/18/2006
11/03/2006 - Mistreatment
- Type:
- Health
- Category:
- Mistreatment
- Issue:
- Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property.
- Found Via:
- Complaint
- Scope:
- Isolated
- Level of Harm:
- Actual harm
- Date Found:
- 11/03/2006
- Date Fixed:
- 12/18/2006
07/27/2006 - Environmental
- Type:
- Health
- Category:
- Environmental
- Issue:
- Make sure that the nursing home area is free of dangers that cause accidents.
- Found Via:
- Survey
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 07/27/2006
- Date Fixed:
- 09/10/2006
07/27/2006 - Resident Rights
- Type:
- Health
- Category:
- Resident Rights
- Issue:
- Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged.
- Found Via:
- Survey
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 07/27/2006
- Date Fixed:
- 09/10/2006
07/27/2006 - Resident Rights
- Type:
- Health
- Category:
- Resident Rights
- Issue:
- Let residents give themselves their drugs if they are able.
- Found Via:
- Survey
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 07/27/2006
- Date Fixed:
- 09/10/2006
07/27/2006 - Resident Assessment
- Type:
- Health
- Category:
- Resident Assessment
- Issue:
- Make a complete assessment that covers all questions for areas that are listed in official regulations.
- Found Via:
- Survey
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 07/27/2006
- Date Fixed:
- 09/10/2006
07/25/2006 - Furnishings and Decorations
- Type:
- Fire Safety
- Category:
- Furnishings and Decorations
- Issue:
- properly sized and located linen or trash receptacles.
- Found Via:
- Survey
- Scope:
- Pattern
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 07/25/2006
- Date Fixed:
- 09/10/2006
07/25/2006 - Corridor Walls and Doors
- Type:
- Fire Safety
- Category:
- Corridor Walls and Doors
- Issue:
- corridor and hallway doors that block smoke.
- Found Via:
- Survey
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 07/25/2006
- Date Fixed:
- 09/10/2006
07/25/2006 - Vertical Openings
- Type:
- Fire Safety
- Category:
- Vertical Openings
- Issue:
- exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detectors.
- Found Via:
- Survey
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 07/25/2006
- Date Fixed:
- 09/10/2006
07/25/2006 - Hazardous Area
- Type:
- Fire Safety
- Category:
- Hazardous Area
- Issue:
- construction that can resist fire for one hour or an approved fire extinguishing system.
- Found Via:
- Survey
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 07/25/2006
- Date Fixed:
- 09/10/2006
07/07/2006 - Quality Care
- Type:
- Health
- Category:
- Quality Care
- Issue:
- Give each resident care and services to get or keep the highest quality of life possible.
- Found Via:
- Complaint
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 07/07/2006
- Date Fixed:
- 08/07/2006
04/21/2006 - Administration
- Type:
- Health
- Category:
- Administration
- Issue:
- Give or get lab tests to meet the needs of residents.
- Found Via:
- Complaint
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 04/21/2006
- Date Fixed:
- 05/15/2006
11/18/2005 - Nutrition and Dietary
- Type:
- Health
- Category:
- Nutrition and Dietary
- Issue:
- Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
- Found Via:
- Complaint
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 11/18/2005
- Date Fixed:
- 11/18/2005
08/11/2005 - Environmental
- Type:
- Health
- Category:
- Environmental
- Issue:
- Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection.
- Found Via:
- Survey
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 08/11/2005
- Date Fixed:
- 09/25/2005
08/11/2005 - Nutrition and Dietary
- Type:
- Health
- Category:
- Nutrition and Dietary
- Issue:
- Store, cook, and give out food in a safe and clean way.
- Found Via:
- Survey
- Scope:
- Widespread
- Level of Harm:
- Potential for minimal harm
- Date Found:
- 08/11/2005
- Date Fixed:
- 09/25/2005
08/11/2005 - Quality Care
- Type:
- Health
- Category:
- Quality Care
- Issue:
- Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary.
- Found Via:
- Survey
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 08/11/2005
- Date Fixed:
- 09/25/2005
08/11/2005 - Resident Assessment
- Type:
- Health
- Category:
- Resident Assessment
- Issue:
- Make a complete assessment that covers all questions for areas that are listed in official regulations.
- Found Via:
- Survey
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 08/11/2005
- Date Fixed:
- 09/25/2005
08/11/2005 - Pharmacy Service
- Type:
- Health
- Category:
- Pharmacy Service
- Issue:
- Properly mark drugs and other similar products.
- Found Via:
- Survey
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 08/11/2005
- Date Fixed:
- 09/25/2005
08/11/2005 - Environmental
- Type:
- Health
- Category:
- Environmental
- Issue:
- Make sure that the nursing home area is free of dangers that cause accidents.
- Found Via:
- Survey
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 08/11/2005
- Date Fixed:
- 09/25/2005
08/11/2005 - Environmental
- Type:
- Health
- Category:
- Environmental
- Issue:
- Make sure that staff members wash their hands when needed.
- Found Via:
- Survey
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 08/11/2005
- Date Fixed:
- 09/25/2005
08/11/2005 - Environmental
- Type:
- Health
- Category:
- Environmental
- Issue:
- Have a program to keep infection from spreading.
- Found Via:
- Survey
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 08/11/2005
- Date Fixed:
- 09/25/2005
08/10/2005 - Vertical Openings
- Type:
- Fire Safety
- Category:
- Vertical Openings
- Issue:
- exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detectors.
- Found Via:
- Survey
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 08/10/2005
- Date Fixed:
- 09/25/2005
05/24/2005 - Resident Assessment
- Type:
- Health
- Category:
- Resident Assessment
- Issue:
- 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan.
- Found Via:
- Complaint
- Scope:
- Isolated
- Level of Harm:
- Minimal harm or potential for actual harm
- Date Found:
- 05/24/2005
- Date Fixed:
- 06/06/2005
Reviews and Ratings
(Details have not been substantiated)A Review by Anonymous
- Overall:
- Care:
- Staff:
- Facility:
- Promptness:
- Insurance:
- United Healthcare
- Details:
This is the most neglectful facility. Patient care is lacking to say the least. Patients are made to sit for hours when they need to go to the bathroom and at night when they need to go to bed. My mothers clothing was not changed as she was put to bed in the same clothes she wore that day rather than her bed cloth which she was in again the next day. Call lights go unaddressed and often ignored especially on the weekends. I had to call my sister and have her come and assist me with helping her to bed and to the bathroom as the nurses refused to help her. I suggest you keep looking for another facility unless you plan on staying with your loved one day and night as I have had too with my mother.
- Member:
- Anonymous
- Date:
- Saturday, August 17, 2019 7:17 PM MST
A Review by Anonymous
- Overall:
- Care:
- Staff:
- Facility:
- Promptness:
- Insurance:
- Medicare
- Details:
dont change clothing as needed gives diferent meds than perscribed dont feed well he needs someone to feed this person dont call famaly when needed
- Member:
- Anonymous
- Date:
- Sunday, June 07, 2009 8:56 AM MST
A Review by Anonymous
- Overall:
- Care:
- Staff:
- Facility:
- Promptness:
- Insurance:
- None
- Details:
The nursing staff is very goodbut the billing staff is terrible. Be sure to keep records and know befor hand what pay and does not pay. Billing cost me hundreds and maybe thousands of dollars. They billed the wrong companys. I was even billed by a a Knoxville agency for my mother being in a knoxville nursing home when she was in Wexford House in Kingsport. She never was in a Knoxville Home affilliated with Wexford House. I do not recommend their care unless you want to keep up with the daily pricing on all care.
- Member:
- Anonymous
- Date:
- Friday, March 13, 2009 1:56 PM MST
Discussions
(Details have not been substantiated)Supplemental
Last Modified
Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.
Disclosure
CiteHealth is not associated with Wexford House or Wexford House, The. We do not endorse, sponsor, or take financial incentives from this provider.
Updates & Additional Information
We appreciate any verifiable updates or additional information you may have on this provider.
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Kingsport at a Glance
Kingsport has a total population of 44,905, of which 9,740 are children under the age of 18 and 9,117 are seniors 65 and older. The median age is 41.9.
- Total Population:
- 44,905
- Median Age:
- 41.9
- Males:
- 20,507 (45.7%)
- Female:
- 24,398 (54.3%)
- Children (0-17):
- 9,740 (21.7%)
- Adults (18-64):
- 26,048 (58.0%)
- Seniors (65+):
- 9,117 (20.3%)
- Age Breakdown:
- Married:
- 20,409 (45.4%)
- Divorced:
- 5,361 (11.9%)
- Marriage Breakdown:
- Hispanic Ethnicity:
- 471 (1.05%)
- White:
- 41,906 (93.32%)
- African American:
- 1,897 (4.22%)
- Asian:
- 356 (0.79%)
- Pacific Islander:
- 10 (0.02%)
- Indian:
- 106 (0.24%)
- Other:
- 153 (0.34%)
- Two or More:
- 477 (1.06%)
- Racial Breakdown:
Health
The average number of disabilities per resident is 0.47, which does not include institutionalized individuals.
- Disabilities:
- 0.47 (Per Capita)
- Dialysis Centers:
- 2
- Doctors:
- 859
- Home Agencies:
- 1
- Hospitals:
- 2
- Nursing Homes:
- 5
- Medical Suppliers:
- 48
- Rehab Centers:
- 2
Wealth
The median family income is $40,183 while the median household income is $30,524. Roughly 16.52% of the population live in poverty.
- Family Income:
- $40,183
- Household Income:
- $30,524
- In Poverty:
- 16.52%
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