Golden Living Center Portsmouth

Detailed report on the nursing home located in Portsmouth, Virginia (VA).

Golden Living Center Portsmouth is an average sized, for-profit, nursing home with 120 beds based at 900 London Boulevard in Portsmouth, VA. The facility has 114 residents indicating 95% of its beds are occupied, which is about average within this state. The provider participates in the medicare & medicaid programs and provides resident counseling services. The home is not located in a hospital or continuing care retirement community and is fully sprinklered. A total of 161 Medicare patients were given 7,329 days of non-swing bed care and services in 2006, and the provider was reimbursed $2,284,143 by Medicare.

On a state level, the number of registered nurse hours per resident per day is much lower than average. Certified nursing assistant hours per resident per day is much lower than average. The number of licensed practical or vocational nurse hours per resident per day is much lower than average. Licensed staff hours per resident per day is much lower than average.

When compared to other nursing homes in the state, it is more likely for high-risk long-stay residents to have pressure sores, low-risk long-stay residents to have pressure sores, long-stay residents to be more depressed or anxious, and low-risk long-stay residents to lose control of their bowels at Golden Living Center Portsmouth.

When compared to other nursing homes in the state, it is less likely for long-stay residents to be given a pneumococcal vaccination, long-stay residents to need help with daily activities to increase, long-stay residents to have moderate to severe pain, long-stay residents to be physically restrained, long-stay residents to have catheter inserted and left, long-stay residents to spend most of their time in bed, long-stay residents to have their ability to move around their room get worse, long-stay residents to have a urinary tract infection, long-stay residents to lose too much weight, short-stay residents to be given a influenza vaccination, short-stay residents to be given a pneumococcal vaccination, short-stay residents to have delirium, and short-stay residents to have moderate to severe pain.

Overall Rating

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Rated 2.50 out of 5 from 4 User Reviews
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Quality of Care Rating

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Rated 2.50 out of 5 on this user rated measure.

Staff Rating

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Rated 2.50 out of 5 on this user rated measure.

Facility Rating

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Rated 2.50 out of 5 on this user rated measure.

Promptness Rating

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Rated 2.50 out of 5 on this user rated measure.

Ownership Type

For-Profit - Corporation

Multiple Ownership

Yes

Address

900 London Boulevard
Portsmouth, VA 23704

Phone Number

(757) 393-6864

Geographic Coordinates

36.83687, -76.30853
* The accuracy of these coordinates is at a address level.

Programs Accepted

Medicare & Medicaid

Counseling Available

Resident

Sprinkler System

The amount of the facility that is sprinklered. All fire code regulations at different locations must be met.

Fully Sprinklered
Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate Better than National Rate

Beds

The total number of beds the facility operates. Each resident is assigned to a single bed.

This Provider This Provider
120
Portsmouth Average
120
Portsmouth City Average
120
Virginia Average
112
United States Average
106

Beds Occupied

The percentage of total beds that are occupied by residents.

This Provider This Provider
95.00%
Portsmouth
91.33%
Portsmouth City
91.33%
Virginia
89.93%
United States
84.18%

Residents

The total number of residents residing at the facility.

This Provider This Provider
114
Portsmouth Average
110
Portsmouth City Average
110
Virginia Average
102
United States Average
90

Located in a Hospital

Status

Indicates whether the facility is located within a hospital.

This Provider This Provider
No
Portsmouth
0 (0.00%)
Portsmouth City
0 (0.00%)
Virginia
20 (7.19%)
United States
1,271 (8.03%)

Located in a CCRC

Status

Indicates whether the facility is located within a continuing care retirement community.

This Provider This Provider
No
Portsmouth
0 (0.00%)
Portsmouth City
0 (0.00%)
Virginia
33 (11.87%)
United States
1,255 (7.93%)

Recent Surveys

  • 07/18/2007 - Fire Safety Survey
  • 07/16/2007 - Health Survey
  • 07/12/2006 - Fire Safety Survey
  • 07/06/2006 - Health Survey
  • 06/02/2005 - Fire Safety Survey
  • 05/20/2005 - Health Survey

Staff

Charts

RN Hours Per Resident

The average number of registered nurse hours per resident per day.

This Provider
0.35
Portsmouth Average
0.43
Portsmouth City Average
0.43
Virginia Average
0.58
United States Average
0.64

CNA Hours Per Resident

The average number of certified nursing assistant hours per resident per day.

This Provider This Provider
1.34
Portsmouth Average
1.83
Portsmouth City Average
1.83
Virginia Average
2.17
United States Average
2.34

LPNLVN Hours Per Resident

The average number of licensed practical or vocational nurse hours per resident per day.

This Provider This Provider
0.52
Portsmouth Average
0.78
Portsmouth City Average
0.78
Virginia Average
1.00
United States Average
0.79

Licensed Staff Hours Per Resident

The average number of licensed staff hours per resident per day.

This Provider This Provider
0.87
Portsmouth Average
1.21
Portsmouth City Average
1.21
Virginia Average
1.58
United States Average
1.43

Quality Measures

Charts

Long-Stay Residents Given Influenza Vaccination

The percentage of long-stay residents given influenza vaccination during the flu season.

This Provider This Provider
68.00%
Portsmouth
83.33%
Portsmouth City
83.33%
Virginia
84.14%
United States
86.01%

Long-Stay Residents Whose Need for Help With Daily Activities Has Increased

The percentage of long-stay residents whose need for help with daily activities has increased.

This Provider This Provider
8.00%
Portsmouth
12.00%
Portsmouth City
12.00%
Virginia
19.76%
United States
16.08%

High-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of high-risk long-stay residents who have pressure sores.

This Provider This Provider
26.00%
Portsmouth
17.67%
Portsmouth City
17.67%
Virginia
14.97%
United States
12.83%

Long-Stay Residents Who Were Physically Restrained

The percentage of long-stay residents who were physically restrained.

This Provider This Provider
0.00%
Portsmouth
5.67%
Portsmouth City
5.67%
Virginia
2.87%
United States
5.63%

Low-Risk Long-Stay Residents Who Lose Control of Their Bowels

The percentage of low-risk long-stay residents who lose control of their bowels or bladder.

This Provider This Provider
79.00%
Portsmouth
61.00%
Portsmouth City
61.00%
Virginia
56.95%
United States
48.78%

Long-Stay Residents Who Spend Most of Their Time in Bed

The percentage of long-stay residents who spend most of their time in bed or in a chair.

This Provider This Provider
0.00%
Portsmouth
5.67%
Portsmouth City
5.67%
Virginia
6.04%
United States
4.39%

Long-Stay Residents With a Urinary Tract Infection

The percentage of long-stay residents with a urinary tract infection.

This Provider This Provider
5.00%
Portsmouth
6.33%
Portsmouth City
6.33%
Virginia
11.34%
United States
8.83%

Short-Stay Residents Given Influenza Vaccination

The percentage of short-stay residents given influenza vaccination during the flu season.

This Provider This Provider
29.00%
Portsmouth
43.67%
Portsmouth City
43.67%
Virginia
64.30%
United States
72.85%

Short-Stay Residents With Delirium

The percentage of short-stay residents with delirium.

This Provider This Provider
0.00%
Portsmouth
2.33%
Portsmouth City
2.33%
Virginia
2.42%
United States
2.12%

Short-Stay Residents With Pressure Sores

The percentage of short-stay residents with pressure sores.

This Provider This Provider
16.00%
Portsmouth
16.33%
Portsmouth City
16.33%
Virginia
17.95%
United States
17.46%

Long-Stay Residents Given Pneumococcal Vaccination

The percentage of long-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
0.00%
Portsmouth
48.67%
Portsmouth City
48.67%
Virginia
71.22%
United States
79.81%

Long-Stay Residents Who Have Moderate to Severe Pain

The percentage of long-stay residents who have moderate to severe pain.

This Provider This Provider
1.00%
Portsmouth
0.33%
Portsmouth City
0.33%
Virginia
3.66%
United States
4.53%

Low-Risk Long-Stay Residents Who Have Pressure Sores

The percentage of low-risk long-stay residents who have pressure sores.

This Provider This Provider
5.00%
Portsmouth
5.00%
Portsmouth City
5.00%
Virginia
2.93%
United States
2.33%

Long-Stay Residents Who are More Depressed or Anxious

The percentage of long-stay residents who are more depressed or anxious.

This Provider This Provider
28.00%
Portsmouth
17.00%
Portsmouth City
17.00%
Virginia
17.84%
United States
14.45%

Long-Stay Residents Who Have Catheter Inserted and Left

The percentage of long-stay residents who have/had a catheter inserted and left in their bladder.

This Provider This Provider
2.00%
Portsmouth
4.33%
Portsmouth City
4.33%
Virginia
5.06%
United States
5.89%

Long-Stay Residents Whose Ability to Move Around Their Room Got Worse

The percentage of long-stay residents whose ability to move about in and around their room got worse.

This Provider This Provider
8.00%
Portsmouth
7.33%
Portsmouth City
7.33%
Virginia
16.00%
United States
13.04%

Long-Stay Residents Who Lose Too Much Weight

The percentage of long-stay residents who lose too much weight.

This Provider This Provider
4.00%
Portsmouth
11.33%
Portsmouth City
11.33%
Virginia
11.05%
United States
9.09%

Short-Stay Residents Given Pneumococcal Vaccination

The percentage of short-stay residents who were assessed and given pneumococcal vaccination.

This Provider This Provider
6.00%
Portsmouth
43.33%
Portsmouth City
43.33%
Virginia
61.85%
United States
73.02%

Short-Stay Residents Who Had Moderate to Severe Pain

The percentage of short-stay residents who had moderate to severe pain.

This Provider This Provider
0.00%
Portsmouth
2.67%
Portsmouth City
2.67%
Virginia
18.09%
United States
20.65%

Treatment Figures

Charts

Non-Swing Bed Patients

The number of non-swing bed patients treated by this provider that were covered by Medicare Part A in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
161
Portsmouth Average
159
Portsmouth City Average
159
Virginia Average
188
United States Average
133

Non-Swing Bed Patient Discharges

The number of non-swing bed patient discharges made by this provider that were covered by Medicare Part A in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
141
Portsmouth Average
122
Portsmouth City Average
122
Virginia Average
173
United States Average
124

Non-Swing Bed Utilization Days

The number of days of non-swing bed care that are chargeable to Medicare Part A facility utilization by this provider in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
7,329
Portsmouth Average
5,507
Portsmouth City Average
5,507
Virginia Average
6,439
United States Average
4,470

Financials

Charts

Medicare Non-Swing Bed Payments

The total non-swing bed associated Medicare Part A payments made to this provider in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$2,284,143
Portsmouth Average
$1,529,441
Portsmouth City Average
$1,529,441
Virginia Average
$1,792,423
United States Average
$1,318,701

Medicare Payments Per Non-Swing Bed Utilization Day

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed utilization day in 2006. This measure includes full days, coinsurance days, and lifetime reserve days. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$312
Portsmouth Average
$278
Portsmouth City Average
$278
Virginia Average
$278
United States Average
$295

Medicare Payments Per Non-Swing Bed Patient

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient in 2006. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$14,187
Portsmouth Average
$9,599
Portsmouth City Average
$9,599
Virginia Average
$9,536
United States Average
$9,943

Medicare Payments Per Non-Swing Bed Patient Discharge

The average Medicare payments made to this provider per Medicare Part A covered non-swing bed patient discharge in 2006. A discharge is defined as a formal release from a hospital or skilled nursing facility. A non-swing bed is defined as a bed that is used by a patient over a period of time at a skilled nursing facility, often as a residence.

This Provider This Provider
$16,200
Portsmouth Average
$12,571
Portsmouth City Average
$12,571
Virginia Average
$10,364
United States Average
$10,652

Deficiencies

07/16/2007 - Pharmacy Service

07/16/2007 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Properly mark drugs and other similar products.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/16/2007
Date Fixed:
07/18/2007

07/16/2007 - Pharmacy Service

07/16/2007 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
At least once a month, have a licensed pharmacist check the drugs that each resident takes.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/16/2007
Date Fixed:
08/30/2007

07/16/2007 - Quality Care

07/16/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/16/2007
Date Fixed:
08/30/2007

07/16/2007 - Quality Care

07/16/2007 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/16/2007
Date Fixed:
08/30/2007

07/16/2007 - Resident Rights

07/16/2007 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Provide services to meet the needs and preferences of each resident.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/16/2007
Date Fixed:
08/30/2007

07/16/2007 - Mistreatment

07/16/2007 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/16/2007
Date Fixed:
08/30/2007

11/02/2006 - Administration

11/02/2006 - Administration
Type:
Health
Category:
Administration
Issue:
Quickly tell the resident's doctor the results of lab tests.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/02/2006
Date Fixed:
01/25/2007

11/02/2006 - Resident Rights

11/02/2006 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Provide services to meet the needs and preferences of each resident.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/02/2006
Date Fixed:
12/15/2006

11/02/2006 - Environmental

11/02/2006 - Environmental
Type:
Health
Category:
Environmental
Issue:
Keep safe, clean and homelike surroundings.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/02/2006
Date Fixed:
12/15/2006

11/02/2006 - Quality Care

11/02/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
11/02/2006
Date Fixed:
01/25/2007

11/02/2006 - Quality Care

11/02/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
Found Via:
Complaint
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
11/02/2006
Date Fixed:
11/20/2006

11/02/2006 - Nutrition and Dietary

11/02/2006 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
Found Via:
Complaint
Scope:
Widespread
Level of Harm:
Potential for minimal harm
Date Found:
11/02/2006
Date Fixed:
12/15/2006

11/02/2006 - Nutrition and Dietary

11/02/2006 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Store, cook, and give out food in a safe and clean way.
Found Via:
Complaint
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
11/02/2006
Date Fixed:
12/15/2006

07/06/2006 - Quality Care

07/06/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/06/2006
Date Fixed:
09/18/2006

07/06/2006 - Quality Care

07/06/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/06/2006
Date Fixed:
08/20/2006

07/06/2006 - Environmental

07/06/2006 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/06/2006
Date Fixed:
08/20/2006

07/06/2006 - Quality Care

07/06/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident enough fluids to keep them healthy and prevent dehydration.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
07/06/2006
Date Fixed:
08/20/2006

07/06/2006 - Nutrition and Dietary

07/06/2006 - Nutrition and Dietary
Type:
Health
Category:
Nutrition and Dietary
Issue:
Store, cook, and give out food in a safe and clean way.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/06/2006
Date Fixed:
09/18/2006

07/06/2006 - Pharmacy Service

07/06/2006 - Pharmacy Service
Type:
Health
Category:
Pharmacy Service
Issue:
Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/06/2006
Date Fixed:
08/20/2006

07/06/2006 - Environmental

07/06/2006 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure there is a program to prevent/deal with mice, insects, or other pests.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Potential for minimal harm
Date Found:
07/06/2006
Date Fixed:
09/18/2006

07/06/2006 - Administration

07/06/2006 - Administration
Type:
Health
Category:
Administration
Issue:
Keep accurate and appropriate medical records.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/06/2006
Date Fixed:
08/20/2006

07/06/2006 - Resident Rights

07/06/2006 - Resident Rights
Type:
Health
Category:
Resident Rights
Issue:
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/06/2006
Date Fixed:
08/20/2006

07/06/2006 - Resident Assessment

07/06/2006 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Do a new assessment after any major change in a resident's physical or mental health.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/06/2006
Date Fixed:
08/20/2006

07/06/2006 - Resident Assessment

07/06/2006 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/06/2006
Date Fixed:
08/20/2006

07/06/2006 - Resident Assessment

07/06/2006 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/06/2006
Date Fixed:
08/20/2006

07/06/2006 - Quality Care

07/06/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that meet a professional standard of quality.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/06/2006
Date Fixed:
08/20/2006

07/06/2006 - Quality Care

07/06/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Actual harm
Date Found:
07/06/2006
Date Fixed:
08/20/2006

07/06/2006 - Quality Care

07/06/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
07/06/2006
Date Fixed:
08/20/2006

07/06/2006 - Quality Care

07/06/2006 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Actual harm
Date Found:
07/06/2006
Date Fixed:
08/20/2006

05/20/2005 - Mistreatment

05/20/2005 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Keep each resident free from physical restraints, unless needed for medical treatment.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/20/2005
Date Fixed:
06/27/2005

05/20/2005 - Quality Care

05/20/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/20/2005
Date Fixed:
06/27/2005

05/20/2005 - Quality Care

05/20/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/20/2005
Date Fixed:
06/27/2005

05/20/2005 - Quality Care

05/20/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/20/2005
Date Fixed:
06/27/2005

05/20/2005 - Environmental

05/20/2005 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is free of dangers that cause accidents.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/20/2005
Date Fixed:
06/27/2005

05/20/2005 - Environmental

05/20/2005 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that staff members wash their hands when needed.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/20/2005
Date Fixed:
06/27/2005

05/20/2005 - Environmental

05/20/2005 - Environmental
Type:
Health
Category:
Environmental
Issue:
Make sure that the nursing home area is safe, easy to use, clean and comfortable.
Found Via:
Survey
Scope:
Widespread
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/20/2005
Date Fixed:
06/27/2005

05/20/2005 - Administration

05/20/2005 - Administration
Type:
Health
Category:
Administration
Issue:
Keep accurate and appropriate medical records.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/20/2005
Date Fixed:
06/27/2005

05/20/2005 - Quality Care

05/20/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give each resident care and services to get or keep the highest quality of life possible.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/20/2005
Date Fixed:
06/27/2005

05/20/2005 - Quality Care

05/20/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Give professional services that meet a professional standard of quality.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/20/2005
Date Fixed:
06/27/2005

05/20/2005 - Resident Assessment

05/20/2005 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/20/2005
Date Fixed:
06/27/2005

05/20/2005 - Resident Assessment

05/20/2005 - Resident Assessment
Type:
Health
Category:
Resident Assessment
Issue:
Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/20/2005
Date Fixed:
06/27/2005

05/20/2005 - Mistreatment

05/20/2005 - Mistreatment
Type:
Health
Category:
Mistreatment
Issue:
Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property.
Found Via:
Survey
Scope:
Pattern
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/20/2005
Date Fixed:
06/27/2005

05/20/2005 - Quality Care

05/20/2005 - Quality Care
Type:
Health
Category:
Quality Care
Issue:
Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene.
Found Via:
Survey
Scope:
Isolated
Level of Harm:
Minimal harm or potential for actual harm
Date Found:
05/20/2005
Date Fixed:
06/27/2005

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Golden Living Center Portsmouth Review
Overall:
Full StarFull StarFull StarEmpty StarEmpty Star
Care:
Full StarFull StarFull StarEmpty StarEmpty Star
Staff:
Full StarFull StarFull StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarFull StarFull StarEmpty StarEmpty Star
Insurance:
Medicare
Details:

Facility has provided inadequate care such as never knowing where the dimentia patient is located in the facility 90% of the time. Resident never receives daily hygiene attention, instead they use excuses such as patient would resist their help. Nurses administer meds. whenever they find the time because facility is constantly understaffed with registered nurses or CNA's that love their job and care. CNA's are not qualified, on a normal their attitudes are rotten.

Member:
Date:

A Review by Anonymous

Golden Living Center Portsmouth Review
Overall:
Full StarFull StarFull StarFull StarFull Star
Care:
Full StarFull StarFull StarFull StarFull Star
Staff:
Full StarFull StarFull StarFull StarFull Star
Facility:
Full StarFull StarFull StarFull StarFull Star
Promptness:
Full StarFull StarFull StarFull StarFull Star
Insurance:
Blue Cross / Blue Shield
Details:

My mother was there and enjoyed her time there.

Member:
Date:

A Review by Anonymous

Golden Living Center Portsmouth Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Medicaid / Medi-Cal
Details:

My mother fell twice b/c they gave her a strong pain medicine that made her dizzy. The nurses and doctors do not communicate. Amy Dole is horrible...very unprofessional. She should be working at Walmart. I took my mother out after two week because her health was worst after being at Golden Living Center.

Member:
Date:

A Review by Anonymous

Golden Living Center Portsmouth Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Medicaid / Medi-Cal
Details:

do not take your love one to this wanta be nursing home...nobody cares about your family

Member:
Date:

Discussions

 (Details have not been substantiated)
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Supplemental

Last Modified

Monday, July 21, 2008 2:46 PM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Golden Living Center Portsmouth or Golden Livingcenter- Portsmouth. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

We appreciate any verifiable updates or additional information you may have on this provider.

Nearby Nursing Homes

  1. Nursing Home
    Harbour Pointe & Rehabilitation..
    Located 1.99 miles away in Norfolk at 1005 Hampton Boulevard.
  2. Nursing Home
    Autumn Care of Great Bridge
    Located 2.23 miles away in Chesapeake at PO Box 15226.
  3. Nursing Home
    Autumn Care of Portsmouth
    Located 2.24 miles away in Portsmouth at 3610 Winchester Drive.
  4. Nursing Home
    Norfolk Health Care Center
    Located 2.32 miles away in Norfolk at 901 East Princess Anne Road.
  5. Nursing Home
    Tandem Health Care of Norfolk
    Located 3.39 miles away in Norfolk at 3900 Llewellyn Avenue.
Note: There are a total of 36 homes within 25 miles of this provider.

Newest Reviews

Portsmouth at a Glance

Portsmouth has a total population of 100,565, of which 25,854 are children under the age of 18 and 13,854 are seniors 65 and older. The median age is 34.5.

Total Population:
100,565
Median Age:
34.5
Males:
48,583 (48.3%)
Female:
51,982 (51.7%)
Children (0-17):
25,854 (25.7%)
Adults (18-64):
60,857 (60.5%)
Seniors (65+):
13,854 (13.8%)
Age Breakdown:
Breakdown of age groups in Portsmouth
Married:
39,823 (39.6%)
Divorced:
8,171 (8.1%)
Marriage Breakdown:
Breakdown of marriage in Portsmouth
Hispanic Ethnicity:
1,748 (1.74%)
White:
46,096 (45.84%)
African American:
50,899 (50.61%)
Asian:
775 (0.77%)
Pacific Islander:
67 (0.07%)
Indian:
478 (0.48%)
Other:
618 (0.61%)
Two or More:
1,632 (1.62%)
Racial Breakdown:
Breakdown of race in Portsmouth

Health

The average number of disabilities per resident is 0.40, which does not include institutionalized individuals.

Disabilities:
0.40 (Per Capita)
Dialysis Centers:
4
Doctors:
285
Home Agencies:
2
Hospitals:
1
Nursing Homes:
3
Medical Suppliers:
22
Rehab Centers:
2

Wealth

The median family income is $39,577 while the median household income is $33,742. Roughly 15.38% of the population live in poverty.

Family Income:
$39,577
Household Income:
$33,742
In Poverty:
15.38%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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