Daymark Recovery Services (Union Center)

Detailed report on the mental health and substance abuse treatment rehabilitation center located in Monroe, North Carolina (NC).

Daymark Recovery Services is a drug or alcohol rehabilitation center with a primary focus on mental health and substance abuse treatment based at 1190 West Roosevelt Boulevard in Monroe, NC. The provider may also be called or have a program named Union Center.

The facility provides buprenorphine services to the public. The treatment center provides outpatient care. There are special groups and programs for persons with co-occuring mental and substance abuse disorders and women. No special language services are available. Payments via medicaid, state financed insurance, private insurance, and military insurance are accepted. Payment assistance is offered by way of sliding fee scale and case by case basis (check with facility for specifics).

Overall Rating

Full StarFull StarFull StarEmpty StarEmpty Star
Rated 2.75 out of 5 from 4 User Reviews
Read the Reviews Read the Reviews | Review Now! Rate this Rehab Center

Quality of Care Rating

Full StarFull StarHalf StarEmpty StarEmpty Star
Rated 2.50 out of 5 on this user rated measure.

Staff Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 1.75 out of 5 on this user rated measure.

Facility Rating

Full StarFull StarFull StarEmpty StarEmpty Star
Rated 3.00 out of 5 on this user rated measure.

Promptness Rating

Full StarFull StarFull StarEmpty StarEmpty Star
Rated 3.25 out of 5 on this user rated measure.

Primary Focus

A mix of Mental Health and Treatment Services

Program Name

Union Center

Address

1190 West Roosevelt Boulevard
Monroe, NC 28110

Phone Number

(704) 296-6200

Geographic Coordinates

34.994239, -80.540421
* The accuracy of these coordinates is at a address level.

Website

Services

Charts

Substance Abuse Treatment

Status

Indicates whether the facility offers substance abuse treatment services. Substance abuse is viewed by the medical community as a long term illness and most treatment services are often designed specifically for the patient. Since physical changes occur within the brain when a person becomes addicted, overcoming the illness can be a long and up hill battle.

This Provider This Provider
Yes
Monroe
5 (83.33%) Offer this Service
Union County
5 (83.33%) Offer this Service
North Carolina
364 (98.64%) Offer this Service
United States
11,192 (98.34%) Offer this Service

Detoxification

Status

Indicates whether the facility offers detoxification services. Detoxification is the process of removing drugs and the effects of drugs from the body. There are numerous types of approaches to accomplish this.

This Provider This Provider
No
Monroe
1 (16.67%) Offer this Service
Union County
1 (16.67%) Offer this Service
North Carolina
70 (18.97%) Offer this Service
United States
2,190 (19.24%) Offer this Service

Buprenorphine

Status

Indicates whether the facility offers buprenorphine services, for use in substance dependence treatment. Buprenorphine services can be used to manage opioid dependence and is generally viewed to have a lower dependence-liability than methadone.

This Provider This Provider
Yes
Monroe
2 (33.33%) Offer this Service
Union County
2 (33.33%) Offer this Service
North Carolina
50 (13.55%) Offer this Service
United States
1,783 (15.67%) Offer this Service

Halfway House

Status

Indicates whether the facility has half way house facilities. A half way house can provide a person with monitoring and support upon reintegration into society when recovering from a dependency.

This Provider This Provider
No
Monroe
1 (16.67%) Offer this Service
Union County
1 (16.67%) Offer this Service
North Carolina
25 (6.78%) Offer this Service
United States
1,088 (9.56%) Offer this Service

Methadone Maintenance

Status

Indicates whether the facility offers methadone maintenance, for use in substance dependence treatment. Methadone can be used, much like Buprenorphine, to manage opioid addiction. Use of the drug can be used for both short and long term substance management.

This Provider This Provider
No
Monroe
1 (16.67%) Offer this Service
Union County
1 (16.67%) Offer this Service
North Carolina
40 (10.84%) Offer this Service
United States
1,068 (9.38%) Offer this Service

Methadone Detoxification

Status

Indicates whether the facility offers methadone detoxification services. Since Methadone can take the place of opioids, it is sometimes used to ease patients off drugs.

This Provider This Provider
No
Monroe
1 (16.67%) Offer this Service
Union County
1 (16.67%) Offer this Service
North Carolina
29 (7.86%) Offer this Service
United States
847 (7.44%) Offer this Service

Type of Care

Charts

Outpatient

Status

Indicates whether the facility offers outpatient services on site. When used in context of substance abuse treatment, outpatient means that the patients do not live at the facility but rather come for classes, visits, or group meetings.

This Provider This Provider
Yes
Monroe
5 (83.33%) Offer this Care
Union County
5 (83.33%) Offer this Care
North Carolina
309 (83.74%) Offer this Care
United States
9,332 (82.00%) Offer this Care

Partial Hospitalization or Day Treatment

Status

Indicates whether the facility offers partial hospitalization or day treatment services on site. With this type of care, patients still live at home but commute to the facility to receive treatment. Frequency of visits vary but can be up to seven days per week, if needed.

This Provider This Provider
No
Monroe
1 (16.67%) Offer this Care
Union County
1 (16.67%) Offer this Care
North Carolina
34 (9.21%) Offer this Care
United States
1,455 (12.78%) Offer this Care

Residential Short-Term Treatment

Status

Indicates whether the facility offers residential short-term treatment services on site. This type of care lasts 30 days or less. Typically, services are provided to residents in the form of a 24 hour residential, non-medical, substance free environment to promote recovery.

This Provider This Provider
No
Monroe
1 (16.67%) Offer this Care
Union County
1 (16.67%) Offer this Care
North Carolina
33 (8.94%) Offer this Care
United States
1,573 (13.82%) Offer this Care

Residential Long-Term Treatment

Status

Indicates whether the facility offers residential long-term treatment services on site. This type of care lasts more than 30 days. Typically, services are provided to residents in the form of a 24 hour residential, non-medical, substance free environment to promote recovery.

This Provider This Provider
No
Monroe
0 (0.00%) Offer this Care
Union County
0 (0.00%) Offer this Care
North Carolina
38 (10.30%) Offer this Care
United States
2,204 (19.37%) Offer this Care

Hospital Inpatient

Status

Indicates whether the facility offers hospital inpatient treatment services on site. This type of care is given to patients in a medical facility. The patient will be monitored and treated 24 hours a day by medical staff for the duration of their stay.

This Provider This Provider
No
Monroe
1 (16.67%) Offer this Care
Union County
1 (16.67%) Offer this Care
North Carolina
24 (6.50%) Offer this Care
United States
597 (5.25%) Offer this Care

Special Programs and Groups

Charts

Adolescents

Status

Indicates whether the facility offers special programs or groups specifically for adolescents.

This Provider This Provider
No
Monroe
0 (0.00%) Offer this Program
Union County
0 (0.00%) Offer this Program
North Carolina
87 (23.58%) Offer this Program
United States
3,452 (30.33%) Offer this Program

Persons with Co-Occurring Mental and Substance Abuse Disorders

Status

Indicates whether the facility offers special programs or groups for specifically persons with co-occurring mental and substance abuse disorders.

This Provider This Provider
Yes
Monroe
1 (16.67%) Offer this Program
Union County
1 (16.67%) Offer this Program
North Carolina
136 (36.86%) Offer this Program
United States
4,097 (36.00%) Offer this Program

Persons with HIV or AIDS

Status

Indicates whether the facility offers special programs or groups for specifically persons with HIV or AIDS.

This Provider This Provider
No
Monroe
0 (0.00%) Offer this Program
Union County
0 (0.00%) Offer this Program
North Carolina
36 (9.76%) Offer this Program
United States
1,017 (8.94%) Offer this Program

DUI and DWI Offenders

Status

Indicates whether the facility offers special programs or groups specifically for DUI and DWI offenders.

This Provider This Provider
No
Monroe
2 (33.33%) Offer this Program
Union County
2 (33.33%) Offer this Program
North Carolina
132 (35.77%) Offer this Program
United States
3,548 (31.17%) Offer this Program

Criminal Justice Groups

Status

Indicates whether the facility offers special programs or groups specifically for criminal justice groups.

This Provider This Provider
No
Monroe
2 (33.33%) Offer this Program
Union County
2 (33.33%) Offer this Program
North Carolina
100 (27.10%) Offer this Program
United States
3,089 (27.14%) Offer this Program

Gays and Lesbians

Status

Indicates whether the facility offers special programs or groups specifically for gays and lesbians.

This Provider This Provider
No
Monroe
0 (0.00%) Offer this Program
Union County
0 (0.00%) Offer this Program
North Carolina
27 (7.32%) Offer this Program
United States
654 (5.75%) Offer this Program

Pregnant and Postpartum Women

Status

Indicates whether the facility offers special programs or groups specifically for pregnant and postpartum women.

This Provider This Provider
No
Monroe
0 (0.00%) Offer this Program
Union County
0 (0.00%) Offer this Program
North Carolina
58 (15.72%) Offer this Program
United States
1,561 (13.72%) Offer this Program

Seniors and Older Adults

Status

Indicates whether the facility offers special programs or groups specifically for seniors and older adults.

This Provider This Provider
No
Monroe
0 (0.00%) Offer this Program
Union County
0 (0.00%) Offer this Program
North Carolina
22 (5.96%) Offer this Program
United States
734 (6.45%) Offer this Program

Women

Status

Indicates whether the facility offers special programs or groups specifically for women.

This Provider This Provider
Yes
Monroe
1 (16.67%) Offer this Program
Union County
1 (16.67%) Offer this Program
North Carolina
107 (29.00%) Offer this Program
United States
3,691 (32.43%) Offer this Program

Men

Status

Indicates whether the facility offers special programs or groups specifically for men.

This Provider This Provider
No
Monroe
0 (0.00%) Offer this Program
Union County
0 (0.00%) Offer this Program
North Carolina
72 (19.51%) Offer this Program
United States
2,844 (24.99%) Offer this Program

Forms of Payment

Charts

Medicaid

Status

Indicates whether the facility accepts Medicaid as a form of payment.

This Provider This Provider
Yes
Monroe
2 (33.33%) Offer this Form
Union County
2 (33.33%) Offer this Form
North Carolina
239 (64.77%) Offer this Form
United States
6,124 (53.81%) Offer this Form

State Financed Insurance

Status

Indicates whether the facility accepts state financed insurance as a form of payment. This does not include Medicaid programs.

This Provider This Provider
Yes
Monroe
1 (16.67%) Offer this Form
Union County
1 (16.67%) Offer this Form
North Carolina
179 (48.51%) Offer this Form
United States
4,336 (38.10%) Offer this Form

Medicare

Status

Indicates whether the facility accepts Medicare as a form of payment.

This Provider This Provider
No
Monroe
0 (0.00%) Offer this Form
Union County
0 (0.00%) Offer this Form
North Carolina
130 (35.23%) Offer this Form
United States
3,598 (31.61%) Offer this Form

Private Health Insurance

Status

Indicates whether the facility accepts private health insurance as a form of payment.

This Provider This Provider
Yes
Monroe
4 (66.67%) Offer this Form
Union County
4 (66.67%) Offer this Form
North Carolina
228 (61.79%) Offer this Form
United States
7,232 (63.54%) Offer this Form

Military Insurance

Status

Indicates whether the facility accepts military insurance as a form of payment. Examples are VA and TRICARE.

This Provider This Provider
Yes
Monroe
1 (16.67%) Offer this Form
Union County
1 (16.67%) Offer this Form
North Carolina
126 (34.15%) Offer this Form
United States
1,068 (9.38%) Offer this Form

Access to Recovery Voucher

Status

Indicates whether the facility accepts access to recovery vouchers as a form of payment. ATR is a program that provides vouchers for clients for purchase. They can be used for substance abuse treatment and recovery services.

This Provider This Provider
No
Monroe
0 (0.00%) Offer this Form
Union County
0 (0.00%) Offer this Form
North Carolina
0 (0.00%) Offer this Form
United States
1,534 (13.48%) Offer this Form

Payment Assistance

Charts

Sliding Fee Scale

Status

Indicates whether the facility has payment assistance in the form of a sliding free scale. Fees are typically based upon income and other factors.

This Provider This Provider
Yes
Monroe
2 (33.33%) Offer this Assistance
Union County
2 (33.33%) Offer this Assistance
North Carolina
118 (31.98%) Offer this Assistance
United States
4,762 (41.84%) Offer this Assistance

Payment Assistance

Status

Indicates whether the facility has payment assistance. Check with the facility for details.

This Provider This Provider
Yes
Monroe
1 (16.67%) Offer this Assistance
Union County
1 (16.67%) Offer this Assistance
North Carolina
70 (18.97%) Offer this Assistance
United States
2,725 (23.94%) Offer this Assistance

Special Language Services

Charts

Assistance for Hearing Impaired

Status

Indicates whether the facility has language services for assistance for the hearing impaired.

This Provider This Provider
No
Monroe
0 (0.00%) Offer this Service
Union County
0 (0.00%) Offer this Service
North Carolina
70 (18.97%) Offer this Service
United States
3,104 (27.27%) Offer this Service

American Indian and Alaska Native Languages

Status

Indicates whether the facility has language services for American Indian and Alaska native languages.

This Provider This Provider
No
Monroe
0 (0.00%) Offer this Service
Union County
0 (0.00%) Offer this Service
North Carolina
0 (0.00%) Offer this Service
United States
78 (0.69%) Offer this Service

Spanish

Status

Indicates whether the facility has language services for Spanish.

This Provider This Provider
No
Monroe
1 (16.67%) Offer this Service
Union County
1 (16.67%) Offer this Service
North Carolina
64 (17.34%) Offer this Service
United States
3,054 (26.83%) Offer this Service

Foreign Languages Other Than Spanish

Status

Indicates whether the facility has language services for foreign language services other than Spanish.

This Provider This Provider
No
Monroe
0 (0.00%) Offer this Service
Union County
0 (0.00%) Offer this Service
North Carolina
8 (2.17%) Offer this Service
United States
786 (6.91%) Offer this Service

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Daymark Recovery Services Review
Overall:
Full StarFull StarFull StarFull StarFull Star
Care:
Full StarFull StarFull StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarFull StarFull Star
Promptness:
Full StarFull StarFull StarEmpty StarEmpty Star
Details:

Staff was great except short african american lady night shift. She was mean to us all and made a few of us wanna go back out and relapse. Never been treated the way she treats people.unacceptable and she needs to learn how to treat others especially when they are coming off drugs or alcohol.

Member:
Date:

A Review by Anonymous

Daymark Recovery Services Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarFull StarFull StarEmpty StarEmpty Star
Insurance:
Medicaid / Medi-Cal
Details:

If you are considering going here for help, go elsewhere! I went to begin the process of getting back on medication as I have been nursing & therefore, off them for 2 years. Work schedules only allowed for an after hrs. appointment. The emergency therapist I saw (Cawetha Mitchell) was a quack, a complete joke! She has apparently never been trained or learned how to properly deal with someone who has a mental disorder & needs to choose another field to pursue as a career choice. She told my husband that she feared for her life after only speaking with me for 5 minutes and had me involuntarily admitted to the hospital for an Evaluation for a min. 72 hour mental hold. She told my husband lies to try to scare him into agreeing with her & telling the hospital I need to stay, it didn't work sweetheart : ) He knows me very well & saw right through your scared b/s. All you did was make sure that I NEVER set foot in Daymark again, nor will I seek help at any mental health facility EVER! I especially don't appreciate the p#$$y a$$ way you went about it! NEVER do this again! Speak to patients like they are human, not serial killers! P.S. She never even looked at the intake paperwork they have you fill out (never asked for it, I still have it!) GREAT WORK there Doc.! She wouldn't let my husband stop & get me some food on the way, knowing I hadn't eaten all day & the hospital wouldn't have any so late, HEARTLESS! Even hospital staff said this lady is inexperienced, has very little education or at best needs more training. They said she definitely "needs thicker skin" had no right to force this on me, & thankfully, they let me go home to my family. FYI: staying in this place WILL make a person kill themselves! Very depressing, small, jail like cell with blinds on the windows that can't be opened from the inside so they can watch you like a caged animal. The window does not lead outside and there are no real windows. Had I been forced to stay here, I would have lost my mind!

Member:
Date:

A Review by Anonymous

Daymark Recovery Services Review
Overall:
Full StarFull StarFull StarEmpty StarEmpty Star
Care:
Full StarFull StarFull StarFull StarEmpty Star
Staff:
Full StarFull StarFull StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarFull StarFull StarFull StarEmpty Star
Insurance:
None
Details:

I went to to Daymark for over seven years. My therapist was wonderful. Then they moved into group therapy which did not feel comfortable to me. The psychiatrist Dr. Shah is knowledgeable. However, I felt like he was pushing more expensive drugs for me to take after a time. I finally decided to leave because I simply could not afford the medication. Otherwise the staff was nice, the facilities adequate.

Member:
Date:

A Review by Anonymous

Daymark Recovery Services Review
Overall:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Care:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarFull StarFull StarEmpty StarEmpty Star
Promptness:
Full StarFull StarFull StarEmpty StarEmpty Star
Insurance:
Medicaid / Medi-Cal
Details:

There are a few reasons I gave such poor ratings for this place.I have tried to get medical records from this place through a clinic and have yet to receive any. It has been almost a year NOW! Also when I saw a Doctor there, he made me feel very dumb and stupid { especially because I speak English and he had a accent that was hard to understand due him being from a foreign country.}On top of that, I was MIS-DIAGNOSED because he didn't give me a fair chance. I had seen a previous doctor that had mis- diagnosed me also, so when they received my medical records, he assumed what the doctor had said before, was right; and continued with that diagnose. I felt like I couldn't trust him. And in a doctor you should be able to feel like you TRUST them with you life.I only went to the facility about 3 to 6 months. His mis-diagnose was something a family doctor was able to diagnose and treat. Thank goodness I had those feelings to go somewhere else and get proper treatment from a doctor that care about me and that I could trust.

Member:
Date:

Discussions

 (Details have not been substantiated)
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Supplemental

Last Modified

Monday, February 28, 2011 2:10 AM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Daymark Recovery Services. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

We appreciate any verifiable updates or additional information you may have on this provider.

Nearby Rehab Centers

  1. Rehab Center
    Americas Addiction Treatment, Inc
    Located 0.23 miles away in Monroe at 320 East Phyfer Street.
  2. Rehab Center
    Friendship Home, Inc
    Located 1.17 miles away in Monroe at 2111 Stafford Street Extension.
  3. Rehab Center
    Mcleod Addictive Disease Center
    Located 1.48 miles away in Monroe at 2208 West Roosevelt Boulevard.
  4. Rehab Center
    BHC First Step
    Located 1.61 miles away in Monroe at 1623 Sunset Drive.
  5. Rehab Center
    New Beginnings
    Located 7.14 miles away in Monroe at 5719 Highway 74 West.
Note: There are a total of 16 centers within 25 miles of this provider.

Newest Reviews

Monroe at a Glance

Monroe has a total population of 26,228, of which 7,054 are children under the age of 18 and 2,845 are seniors 65 and older. The median age is 30.9.

Total Population:
26,228
Median Age:
30.9
Males:
13,279 (50.6%)
Female:
12,949 (49.4%)
Children (0-17):
7,054 (26.9%)
Adults (18-64):
16,329 (62.3%)
Seniors (65+):
2,845 (10.8%)
Age Breakdown:
Breakdown of age groups in Monroe
Married:
10,810 (41.2%)
Divorced:
1,806 (6.9%)
Marriage Breakdown:
Breakdown of marriage in Monroe
Hispanic Ethnicity:
5,611 (21.39%)
White:
15,769 (60.12%)
African American:
7,287 (27.78%)
Asian:
170 (0.65%)
Pacific Islander:
9 (0.03%)
Indian:
116 (0.44%)
Other:
2,457 (9.37%)
Two or More:
420 (1.60%)
Racial Breakdown:
Breakdown of race in Monroe

Health

The average number of disabilities per resident is 0.37, which does not include institutionalized individuals.

Disabilities:
0.37 (Per Capita)
Dialysis Centers:
2
Doctors:
262
Home Agencies:
1
Hospitals:
1
Nursing Homes:
3
Medical Suppliers:
26
Rehab Centers:
6

Wealth

The median family income is $44,953 while the median household income is $40,457. Roughly 16.73% of the population live in poverty.

Family Income:
$44,953
Household Income:
$40,457
In Poverty:
16.73%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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