Daymark Recovery Services (Union Center)
Detailed report on the mental health and substance abuse treatment rehabilitation center located in Monroe, North Carolina (NC).
Daymark Recovery Services is a drug or alcohol rehabilitation center with a primary focus on mental health and substance abuse treatment based at 1190 West Roosevelt Boulevard in Monroe, NC. The provider may also be called or have a program named Union Center.
The facility provides buprenorphine services to the public. The treatment center provides outpatient care. There are special groups and programs for persons with co-occuring mental and substance abuse disorders and women. No special language services are available. Payments via medicaid, state financed insurance, private insurance, and military insurance are accepted. Payment assistance is offered by way of sliding fee scale and case by case basis (check with facility for specifics).
Overall Rating
Quality of Care Rating
Rated 2.50 out of 5 on this user rated measure.
Staff Rating
Rated 1.75 out of 5 on this user rated measure.
Facility Rating
Rated 3.00 out of 5 on this user rated measure.
Promptness Rating
Rated 3.25 out of 5 on this user rated measure.
Primary Focus
Program Name
Address
Monroe, NC 28110
Phone Number
Geographic Coordinates
Website
Services
Substance Abuse Treatment
Indicates whether the facility offers substance abuse treatment services. Substance abuse is viewed by the medical community as a long term illness and most treatment services are often designed specifically for the patient. Since physical changes occur within the brain when a person becomes addicted, overcoming the illness can be a long and up hill battle.
- This Provider
- Yes
- Monroe
- 5 (83.33%) Offer this Service
- Union County
- 5 (83.33%) Offer this Service
- North Carolina
- 364 (98.64%) Offer this Service
- United States
- 11,192 (98.34%) Offer this Service
Detoxification
Indicates whether the facility offers detoxification services. Detoxification is the process of removing drugs and the effects of drugs from the body. There are numerous types of approaches to accomplish this.
- This Provider
- No
- Monroe
- 1 (16.67%) Offer this Service
- Union County
- 1 (16.67%) Offer this Service
- North Carolina
- 70 (18.97%) Offer this Service
- United States
- 2,190 (19.24%) Offer this Service
Buprenorphine
Indicates whether the facility offers buprenorphine services, for use in substance dependence treatment. Buprenorphine services can be used to manage opioid dependence and is generally viewed to have a lower dependence-liability than methadone.
- This Provider
- Yes
- Monroe
- 2 (33.33%) Offer this Service
- Union County
- 2 (33.33%) Offer this Service
- North Carolina
- 50 (13.55%) Offer this Service
- United States
- 1,783 (15.67%) Offer this Service
Halfway House
Indicates whether the facility has half way house facilities. A half way house can provide a person with monitoring and support upon reintegration into society when recovering from a dependency.
- This Provider
- No
- Monroe
- 1 (16.67%) Offer this Service
- Union County
- 1 (16.67%) Offer this Service
- North Carolina
- 25 (6.78%) Offer this Service
- United States
- 1,088 (9.56%) Offer this Service
Methadone Maintenance
Indicates whether the facility offers methadone maintenance, for use in substance dependence treatment. Methadone can be used, much like Buprenorphine, to manage opioid addiction. Use of the drug can be used for both short and long term substance management.
- This Provider
- No
- Monroe
- 1 (16.67%) Offer this Service
- Union County
- 1 (16.67%) Offer this Service
- North Carolina
- 40 (10.84%) Offer this Service
- United States
- 1,068 (9.38%) Offer this Service
Methadone Detoxification
Indicates whether the facility offers methadone detoxification services. Since Methadone can take the place of opioids, it is sometimes used to ease patients off drugs.
- This Provider
- No
- Monroe
- 1 (16.67%) Offer this Service
- Union County
- 1 (16.67%) Offer this Service
- North Carolina
- 29 (7.86%) Offer this Service
- United States
- 847 (7.44%) Offer this Service
Type of Care
Outpatient
Indicates whether the facility offers outpatient services on site. When used in context of substance abuse treatment, outpatient means that the patients do not live at the facility but rather come for classes, visits, or group meetings.
- This Provider
- Yes
- Monroe
- 5 (83.33%) Offer this Care
- Union County
- 5 (83.33%) Offer this Care
- North Carolina
- 309 (83.74%) Offer this Care
- United States
- 9,332 (82.00%) Offer this Care
Partial Hospitalization or Day Treatment
Indicates whether the facility offers partial hospitalization or day treatment services on site. With this type of care, patients still live at home but commute to the facility to receive treatment. Frequency of visits vary but can be up to seven days per week, if needed.
- This Provider
- No
- Monroe
- 1 (16.67%) Offer this Care
- Union County
- 1 (16.67%) Offer this Care
- North Carolina
- 34 (9.21%) Offer this Care
- United States
- 1,455 (12.78%) Offer this Care
Residential Short-Term Treatment
Indicates whether the facility offers residential short-term treatment services on site. This type of care lasts 30 days or less. Typically, services are provided to residents in the form of a 24 hour residential, non-medical, substance free environment to promote recovery.
- This Provider
- No
- Monroe
- 1 (16.67%) Offer this Care
- Union County
- 1 (16.67%) Offer this Care
- North Carolina
- 33 (8.94%) Offer this Care
- United States
- 1,573 (13.82%) Offer this Care
Residential Long-Term Treatment
Indicates whether the facility offers residential long-term treatment services on site. This type of care lasts more than 30 days. Typically, services are provided to residents in the form of a 24 hour residential, non-medical, substance free environment to promote recovery.
- This Provider
- No
- Monroe
- 0 (0.00%) Offer this Care
- Union County
- 0 (0.00%) Offer this Care
- North Carolina
- 38 (10.30%) Offer this Care
- United States
- 2,204 (19.37%) Offer this Care
Hospital Inpatient
Indicates whether the facility offers hospital inpatient treatment services on site. This type of care is given to patients in a medical facility. The patient will be monitored and treated 24 hours a day by medical staff for the duration of their stay.
- This Provider
- No
- Monroe
- 1 (16.67%) Offer this Care
- Union County
- 1 (16.67%) Offer this Care
- North Carolina
- 24 (6.50%) Offer this Care
- United States
- 597 (5.25%) Offer this Care
Special Programs and Groups
Adolescents
Indicates whether the facility offers special programs or groups specifically for adolescents.
- This Provider
- No
- Monroe
- 0 (0.00%) Offer this Program
- Union County
- 0 (0.00%) Offer this Program
- North Carolina
- 87 (23.58%) Offer this Program
- United States
- 3,452 (30.33%) Offer this Program
Persons with Co-Occurring Mental and Substance Abuse Disorders
Indicates whether the facility offers special programs or groups for specifically persons with co-occurring mental and substance abuse disorders.
- This Provider
- Yes
- Monroe
- 1 (16.67%) Offer this Program
- Union County
- 1 (16.67%) Offer this Program
- North Carolina
- 136 (36.86%) Offer this Program
- United States
- 4,097 (36.00%) Offer this Program
Persons with HIV or AIDS
Indicates whether the facility offers special programs or groups for specifically persons with HIV or AIDS.
- This Provider
- No
- Monroe
- 0 (0.00%) Offer this Program
- Union County
- 0 (0.00%) Offer this Program
- North Carolina
- 36 (9.76%) Offer this Program
- United States
- 1,017 (8.94%) Offer this Program
DUI and DWI Offenders
Indicates whether the facility offers special programs or groups specifically for DUI and DWI offenders.
- This Provider
- No
- Monroe
- 2 (33.33%) Offer this Program
- Union County
- 2 (33.33%) Offer this Program
- North Carolina
- 132 (35.77%) Offer this Program
- United States
- 3,548 (31.17%) Offer this Program
Criminal Justice Groups
Indicates whether the facility offers special programs or groups specifically for criminal justice groups.
- This Provider
- No
- Monroe
- 2 (33.33%) Offer this Program
- Union County
- 2 (33.33%) Offer this Program
- North Carolina
- 100 (27.10%) Offer this Program
- United States
- 3,089 (27.14%) Offer this Program
Gays and Lesbians
Indicates whether the facility offers special programs or groups specifically for gays and lesbians.
- This Provider
- No
- Monroe
- 0 (0.00%) Offer this Program
- Union County
- 0 (0.00%) Offer this Program
- North Carolina
- 27 (7.32%) Offer this Program
- United States
- 654 (5.75%) Offer this Program
Pregnant and Postpartum Women
Indicates whether the facility offers special programs or groups specifically for pregnant and postpartum women.
- This Provider
- No
- Monroe
- 0 (0.00%) Offer this Program
- Union County
- 0 (0.00%) Offer this Program
- North Carolina
- 58 (15.72%) Offer this Program
- United States
- 1,561 (13.72%) Offer this Program
Seniors and Older Adults
Indicates whether the facility offers special programs or groups specifically for seniors and older adults.
- This Provider
- No
- Monroe
- 0 (0.00%) Offer this Program
- Union County
- 0 (0.00%) Offer this Program
- North Carolina
- 22 (5.96%) Offer this Program
- United States
- 734 (6.45%) Offer this Program
Women
Indicates whether the facility offers special programs or groups specifically for women.
- This Provider
- Yes
- Monroe
- 1 (16.67%) Offer this Program
- Union County
- 1 (16.67%) Offer this Program
- North Carolina
- 107 (29.00%) Offer this Program
- United States
- 3,691 (32.43%) Offer this Program
Men
Indicates whether the facility offers special programs or groups specifically for men.
- This Provider
- No
- Monroe
- 0 (0.00%) Offer this Program
- Union County
- 0 (0.00%) Offer this Program
- North Carolina
- 72 (19.51%) Offer this Program
- United States
- 2,844 (24.99%) Offer this Program
Forms of Payment
Medicaid
Indicates whether the facility accepts Medicaid as a form of payment.
- This Provider
- Yes
- Monroe
- 2 (33.33%) Offer this Form
- Union County
- 2 (33.33%) Offer this Form
- North Carolina
- 239 (64.77%) Offer this Form
- United States
- 6,124 (53.81%) Offer this Form
State Financed Insurance
Indicates whether the facility accepts state financed insurance as a form of payment. This does not include Medicaid programs.
- This Provider
- Yes
- Monroe
- 1 (16.67%) Offer this Form
- Union County
- 1 (16.67%) Offer this Form
- North Carolina
- 179 (48.51%) Offer this Form
- United States
- 4,336 (38.10%) Offer this Form
Medicare
Indicates whether the facility accepts Medicare as a form of payment.
- This Provider
- No
- Monroe
- 0 (0.00%) Offer this Form
- Union County
- 0 (0.00%) Offer this Form
- North Carolina
- 130 (35.23%) Offer this Form
- United States
- 3,598 (31.61%) Offer this Form
Private Health Insurance
Indicates whether the facility accepts private health insurance as a form of payment.
- This Provider
- Yes
- Monroe
- 4 (66.67%) Offer this Form
- Union County
- 4 (66.67%) Offer this Form
- North Carolina
- 228 (61.79%) Offer this Form
- United States
- 7,232 (63.54%) Offer this Form
Military Insurance
Indicates whether the facility accepts military insurance as a form of payment. Examples are VA and TRICARE.
- This Provider
- Yes
- Monroe
- 1 (16.67%) Offer this Form
- Union County
- 1 (16.67%) Offer this Form
- North Carolina
- 126 (34.15%) Offer this Form
- United States
- 1,068 (9.38%) Offer this Form
Access to Recovery Voucher
Indicates whether the facility accepts access to recovery vouchers as a form of payment. ATR is a program that provides vouchers for clients for purchase. They can be used for substance abuse treatment and recovery services.
- This Provider
- No
- Monroe
- 0 (0.00%) Offer this Form
- Union County
- 0 (0.00%) Offer this Form
- North Carolina
- 0 (0.00%) Offer this Form
- United States
- 1,534 (13.48%) Offer this Form
Payment Assistance
Sliding Fee Scale
Indicates whether the facility has payment assistance in the form of a sliding free scale. Fees are typically based upon income and other factors.
- This Provider
- Yes
- Monroe
- 2 (33.33%) Offer this Assistance
- Union County
- 2 (33.33%) Offer this Assistance
- North Carolina
- 118 (31.98%) Offer this Assistance
- United States
- 4,762 (41.84%) Offer this Assistance
Payment Assistance
Indicates whether the facility has payment assistance. Check with the facility for details.
- This Provider
- Yes
- Monroe
- 1 (16.67%) Offer this Assistance
- Union County
- 1 (16.67%) Offer this Assistance
- North Carolina
- 70 (18.97%) Offer this Assistance
- United States
- 2,725 (23.94%) Offer this Assistance
Special Language Services
Assistance for Hearing Impaired
Indicates whether the facility has language services for assistance for the hearing impaired.
- This Provider
- No
- Monroe
- 0 (0.00%) Offer this Service
- Union County
- 0 (0.00%) Offer this Service
- North Carolina
- 70 (18.97%) Offer this Service
- United States
- 3,104 (27.27%) Offer this Service
American Indian and Alaska Native Languages
Indicates whether the facility has language services for American Indian and Alaska native languages.
- This Provider
- No
- Monroe
- 0 (0.00%) Offer this Service
- Union County
- 0 (0.00%) Offer this Service
- North Carolina
- 0 (0.00%) Offer this Service
- United States
- 78 (0.69%) Offer this Service
Spanish
Indicates whether the facility has language services for Spanish.
- This Provider
- No
- Monroe
- 1 (16.67%) Offer this Service
- Union County
- 1 (16.67%) Offer this Service
- North Carolina
- 64 (17.34%) Offer this Service
- United States
- 3,054 (26.83%) Offer this Service
Foreign Languages Other Than Spanish
Indicates whether the facility has language services for foreign language services other than Spanish.
- This Provider
- No
- Monroe
- 0 (0.00%) Offer this Service
- Union County
- 0 (0.00%) Offer this Service
- North Carolina
- 8 (2.17%) Offer this Service
- United States
- 786 (6.91%) Offer this Service
Reviews and Ratings
(Details have not been substantiated)A Review by Anonymous
- Overall:
- Care:
- Staff:
- Facility:
- Promptness:
- Details:
Staff was great except short african american lady night shift. She was mean to us all and made a few of us wanna go back out and relapse. Never been treated the way she treats people.unacceptable and she needs to learn how to treat others especially when they are coming off drugs or alcohol.
- Member:
- Anonymous
- Date:
- Sunday, July 26, 2020 11:55 PM MST
A Review by Anonymous
- Overall:
- Care:
- Staff:
- Facility:
- Promptness:
- Insurance:
- Medicaid / Medi-Cal
- Details:
If you are considering going here for help, go elsewhere! I went to begin the process of getting back on medication as I have been nursing & therefore, off them for 2 years. Work schedules only allowed for an after hrs. appointment. The emergency therapist I saw (Cawetha Mitchell) was a quack, a complete joke! She has apparently never been trained or learned how to properly deal with someone who has a mental disorder & needs to choose another field to pursue as a career choice. She told my husband that she feared for her life after only speaking with me for 5 minutes and had me involuntarily admitted to the hospital for an Evaluation for a min. 72 hour mental hold. She told my husband lies to try to scare him into agreeing with her & telling the hospital I need to stay, it didn't work sweetheart : ) He knows me very well & saw right through your scared b/s. All you did was make sure that I NEVER set foot in Daymark again, nor will I seek help at any mental health facility EVER! I especially don't appreciate the p#$$y a$$ way you went about it! NEVER do this again! Speak to patients like they are human, not serial killers! P.S. She never even looked at the intake paperwork they have you fill out (never asked for it, I still have it!) GREAT WORK there Doc.! She wouldn't let my husband stop & get me some food on the way, knowing I hadn't eaten all day & the hospital wouldn't have any so late, HEARTLESS! Even hospital staff said this lady is inexperienced, has very little education or at best needs more training. They said she definitely "needs thicker skin" had no right to force this on me, & thankfully, they let me go home to my family. FYI: staying in this place WILL make a person kill themselves! Very depressing, small, jail like cell with blinds on the windows that can't be opened from the inside so they can watch you like a caged animal. The window does not lead outside and there are no real windows. Had I been forced to stay here, I would have lost my mind!
- Member:
- Anonymous
- Date:
- Friday, August 24, 2018 10:31 PM MST
A Review by Anonymous
- Overall:
- Care:
- Staff:
- Facility:
- Promptness:
- Insurance:
- None
- Details:
I went to to Daymark for over seven years. My therapist was wonderful. Then they moved into group therapy which did not feel comfortable to me. The psychiatrist Dr. Shah is knowledgeable. However, I felt like he was pushing more expensive drugs for me to take after a time. I finally decided to leave because I simply could not afford the medication. Otherwise the staff was nice, the facilities adequate.
- Member:
- Anonymous
- Date:
- Sunday, October 18, 2015 1:18 PM MST
A Review by Anonymous
- Overall:
- Care:
- Staff:
- Facility:
- Promptness:
- Insurance:
- Medicaid / Medi-Cal
- Details:
There are a few reasons I gave such poor ratings for this place.I have tried to get medical records from this place through a clinic and have yet to receive any. It has been almost a year NOW! Also when I saw a Doctor there, he made me feel very dumb and stupid { especially because I speak English and he had a accent that was hard to understand due him being from a foreign country.}On top of that, I was MIS-DIAGNOSED because he didn't give me a fair chance. I had seen a previous doctor that had mis- diagnosed me also, so when they received my medical records, he assumed what the doctor had said before, was right; and continued with that diagnose. I felt like I couldn't trust him. And in a doctor you should be able to feel like you TRUST them with you life.I only went to the facility about 3 to 6 months. His mis-diagnose was something a family doctor was able to diagnose and treat. Thank goodness I had those feelings to go somewhere else and get proper treatment from a doctor that care about me and that I could trust.
- Member:
- Anonymous
- Date:
- Saturday, May 05, 2012 12:30 PM MST
Discussions
(Details have not been substantiated)Supplemental
Last Modified
Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.
Disclosure
CiteHealth is not associated with Daymark Recovery Services. We do not endorse, sponsor, or take financial incentives from this provider.
Updates & Additional Information
We appreciate any verifiable updates or additional information you may have on this provider.
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Monroe at a Glance
Monroe has a total population of 26,228, of which 7,054 are children under the age of 18 and 2,845 are seniors 65 and older. The median age is 30.9.
- Total Population:
- 26,228
- Median Age:
- 30.9
- Males:
- 13,279 (50.6%)
- Female:
- 12,949 (49.4%)
- Children (0-17):
- 7,054 (26.9%)
- Adults (18-64):
- 16,329 (62.3%)
- Seniors (65+):
- 2,845 (10.8%)
- Age Breakdown:
- Married:
- 10,810 (41.2%)
- Divorced:
- 1,806 (6.9%)
- Marriage Breakdown:
- Hispanic Ethnicity:
- 5,611 (21.39%)
- White:
- 15,769 (60.12%)
- African American:
- 7,287 (27.78%)
- Asian:
- 170 (0.65%)
- Pacific Islander:
- 9 (0.03%)
- Indian:
- 116 (0.44%)
- Other:
- 2,457 (9.37%)
- Two or More:
- 420 (1.60%)
- Racial Breakdown:
Health
The average number of disabilities per resident is 0.37, which does not include institutionalized individuals.
- Disabilities:
- 0.37 (Per Capita)
- Dialysis Centers:
- 2
- Doctors:
- 262
- Home Agencies:
- 1
- Hospitals:
- 1
- Nursing Homes:
- 3
- Medical Suppliers:
- 26
- Rehab Centers:
- 6
Wealth
The median family income is $44,953 while the median household income is $40,457. Roughly 16.73% of the population live in poverty.
- Family Income:
- $44,953
- Household Income:
- $40,457
- In Poverty:
- 16.73%
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