Gaudenzia, Inc (House West Chester)

Detailed report on the substance abuse treatment rehabilitation center based at 1030 South Concord Road in West Chester, Pennsylvania (PA).

Gaudenzia, Inc is a drug or alcohol rehabilitation center with a primary focus on substance abuse treatment based at 1030 South Concord Road in West Chester, PA. The provider may also be called or have a program named House West Chester.

The treatment center provides residential long-term treatment care. There are special groups and programs for women, men, and criminal justice groups. No special language services are available. Payments via medicaid, medicare, and private insurance are accepted. Payment assistance is offered by way of case by case basis (check with facility for specifics).

Overall Rating

Full StarHalf StarEmpty StarEmpty StarEmpty Star
Rated 1.50 out of 5 from 6 User Reviews
Read the Reviews Read the Reviews | Review Now! Rate this Rehab Center

Quality of Care Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 1.67 out of 5 on this user rated measure.

Staff Rating

Full StarFull StarEmpty StarEmpty StarEmpty Star
Rated 1.83 out of 5 on this user rated measure.

Facility Rating

Full StarHalf StarEmpty StarEmpty StarEmpty Star
Rated 1.50 out of 5 on this user rated measure.

Promptness Rating

Full StarHalf StarEmpty StarEmpty StarEmpty Star
Rated 1.33 out of 5 on this user rated measure.

Primary Focus

Substance Abuse Treatment Services

Program Name

House West Chester

Address

1030 South Concord Road
West Chester, PA 19382

Phone Number

(610) 399-6929 Ext 217

Intake Phone Number

(610) 399-6929

Hotline Phone Number

(800) 355-0564

Geographic Coordinates

39.936085, -75.570222
* The accuracy of these coordinates is at a address level.

Website

Services

Charts

Substance Abuse Treatment

Status

Indicates whether the facility offers substance abuse treatment services. Substance abuse is viewed by the medical community as a long term illness and most treatment services are often designed specifically for the patient. Since physical changes occur within the brain when a person becomes addicted, overcoming the illness can be a long and up hill battle.

This Provider This Provider
Yes
West Chester
3 (100.00%) Offer this Service
Chester County
14 (100.00%) Offer this Service
Pennsylvania
461 (99.78%) Offer this Service
United States
11,192 (98.34%) Offer this Service

Detoxification

Status

Indicates whether the facility offers detoxification services. Detoxification is the process of removing drugs and the effects of drugs from the body. There are numerous types of approaches to accomplish this.

This Provider This Provider
No
West Chester
0 (0.00%) Offer this Service
Chester County
3 (21.43%) Offer this Service
Pennsylvania
71 (15.37%) Offer this Service
United States
2,190 (19.24%) Offer this Service

Buprenorphine

Status

Indicates whether the facility offers buprenorphine services, for use in substance dependence treatment. Buprenorphine services can be used to manage opioid dependence and is generally viewed to have a lower dependence-liability than methadone.

This Provider This Provider
No
West Chester
0 (0.00%) Offer this Service
Chester County
5 (35.71%) Offer this Service
Pennsylvania
66 (14.29%) Offer this Service
United States
1,783 (15.67%) Offer this Service

Halfway House

Status

Indicates whether the facility has half way house facilities. A half way house can provide a person with monitoring and support upon reintegration into society when recovering from a dependency.

This Provider This Provider
No
West Chester
0 (0.00%) Offer this Service
Chester County
0 (0.00%) Offer this Service
Pennsylvania
37 (8.01%) Offer this Service
United States
1,088 (9.56%) Offer this Service

Methadone Maintenance

Status

Indicates whether the facility offers methadone maintenance, for use in substance dependence treatment. Methadone can be used, much like Buprenorphine, to manage opioid addiction. Use of the drug can be used for both short and long term substance management.

This Provider This Provider
No
West Chester
0 (0.00%) Offer this Service
Chester County
3 (21.43%) Offer this Service
Pennsylvania
64 (13.85%) Offer this Service
United States
1,068 (9.38%) Offer this Service

Methadone Detoxification

Status

Indicates whether the facility offers methadone detoxification services. Since Methadone can take the place of opioids, it is sometimes used to ease patients off drugs.

This Provider This Provider
No
West Chester
0 (0.00%) Offer this Service
Chester County
3 (21.43%) Offer this Service
Pennsylvania
31 (6.71%) Offer this Service
United States
847 (7.44%) Offer this Service

Type of Care

Charts

Outpatient

Status

Indicates whether the facility offers outpatient services on site. When used in context of substance abuse treatment, outpatient means that the patients do not live at the facility but rather come for classes, visits, or group meetings.

This Provider This Provider
No
West Chester
2 (66.67%) Offer this Care
Chester County
9 (64.29%) Offer this Care
Pennsylvania
363 (78.57%) Offer this Care
United States
9,332 (82.00%) Offer this Care

Partial Hospitalization or Day Treatment

Status

Indicates whether the facility offers partial hospitalization or day treatment services on site. With this type of care, patients still live at home but commute to the facility to receive treatment. Frequency of visits vary but can be up to seven days per week, if needed.

This Provider This Provider
No
West Chester
0 (0.00%) Offer this Care
Chester County
1 (7.14%) Offer this Care
Pennsylvania
69 (14.94%) Offer this Care
United States
1,455 (12.78%) Offer this Care

Residential Short-Term Treatment

Status

Indicates whether the facility offers residential short-term treatment services on site. This type of care lasts 30 days or less. Typically, services are provided to residents in the form of a 24 hour residential, non-medical, substance free environment to promote recovery.

This Provider This Provider
No
West Chester
0 (0.00%) Offer this Care
Chester County
3 (21.43%) Offer this Care
Pennsylvania
63 (13.64%) Offer this Care
United States
1,573 (13.82%) Offer this Care

Residential Long-Term Treatment

Status

Indicates whether the facility offers residential long-term treatment services on site. This type of care lasts more than 30 days. Typically, services are provided to residents in the form of a 24 hour residential, non-medical, substance free environment to promote recovery.

This Provider This Provider
Yes
West Chester
1 (33.33%) Offer this Care
Chester County
3 (21.43%) Offer this Care
Pennsylvania
97 (21.00%) Offer this Care
United States
2,204 (19.37%) Offer this Care

Hospital Inpatient

Status

Indicates whether the facility offers hospital inpatient treatment services on site. This type of care is given to patients in a medical facility. The patient will be monitored and treated 24 hours a day by medical staff for the duration of their stay.

This Provider This Provider
No
West Chester
0 (0.00%) Offer this Care
Chester County
1 (7.14%) Offer this Care
Pennsylvania
17 (3.68%) Offer this Care
United States
597 (5.25%) Offer this Care

Special Programs and Groups

Charts

Adolescents

Status

Indicates whether the facility offers special programs or groups specifically for adolescents.

This Provider This Provider
No
West Chester
1 (33.33%) Offer this Program
Chester County
5 (35.71%) Offer this Program
Pennsylvania
130 (28.14%) Offer this Program
United States
3,452 (30.33%) Offer this Program

Persons with Co-Occurring Mental and Substance Abuse Disorders

Status

Indicates whether the facility offers special programs or groups for specifically persons with co-occurring mental and substance abuse disorders.

This Provider This Provider
No
West Chester
1 (33.33%) Offer this Program
Chester County
9 (64.29%) Offer this Program
Pennsylvania
190 (41.13%) Offer this Program
United States
4,097 (36.00%) Offer this Program

Persons with HIV or AIDS

Status

Indicates whether the facility offers special programs or groups for specifically persons with HIV or AIDS.

This Provider This Provider
No
West Chester
0 (0.00%) Offer this Program
Chester County
1 (7.14%) Offer this Program
Pennsylvania
69 (14.94%) Offer this Program
United States
1,017 (8.94%) Offer this Program

DUI and DWI Offenders

Status

Indicates whether the facility offers special programs or groups specifically for DUI and DWI offenders.

This Provider This Provider
No
West Chester
1 (33.33%) Offer this Program
Chester County
6 (42.86%) Offer this Program
Pennsylvania
105 (22.73%) Offer this Program
United States
3,548 (31.17%) Offer this Program

Criminal Justice Groups

Status

Indicates whether the facility offers special programs or groups specifically for criminal justice groups.

This Provider This Provider
Yes
West Chester
2 (66.67%) Offer this Program
Chester County
6 (42.86%) Offer this Program
Pennsylvania
122 (26.41%) Offer this Program
United States
3,089 (27.14%) Offer this Program

Gays and Lesbians

Status

Indicates whether the facility offers special programs or groups specifically for gays and lesbians.

This Provider This Provider
No
West Chester
0 (0.00%) Offer this Program
Chester County
1 (7.14%) Offer this Program
Pennsylvania
27 (5.84%) Offer this Program
United States
654 (5.75%) Offer this Program

Pregnant and Postpartum Women

Status

Indicates whether the facility offers special programs or groups specifically for pregnant and postpartum women.

This Provider This Provider
No
West Chester
0 (0.00%) Offer this Program
Chester County
4 (28.57%) Offer this Program
Pennsylvania
62 (13.42%) Offer this Program
United States
1,561 (13.72%) Offer this Program

Seniors and Older Adults

Status

Indicates whether the facility offers special programs or groups specifically for seniors and older adults.

This Provider This Provider
No
West Chester
0 (0.00%) Offer this Program
Chester County
1 (7.14%) Offer this Program
Pennsylvania
26 (5.63%) Offer this Program
United States
734 (6.45%) Offer this Program

Women

Status

Indicates whether the facility offers special programs or groups specifically for women.

This Provider This Provider
Yes
West Chester
1 (33.33%) Offer this Program
Chester County
7 (50.00%) Offer this Program
Pennsylvania
184 (39.83%) Offer this Program
United States
3,691 (32.43%) Offer this Program

Men

Status

Indicates whether the facility offers special programs or groups specifically for men.

This Provider This Provider
Yes
West Chester
1 (33.33%) Offer this Program
Chester County
7 (50.00%) Offer this Program
Pennsylvania
138 (29.87%) Offer this Program
United States
2,844 (24.99%) Offer this Program

Forms of Payment

Charts

Medicaid

Status

Indicates whether the facility accepts Medicaid as a form of payment.

This Provider This Provider
Yes
West Chester
2 (66.67%) Offer this Form
Chester County
8 (57.14%) Offer this Form
Pennsylvania
357 (77.27%) Offer this Form
United States
6,124 (53.81%) Offer this Form

State Financed Insurance

Status

Indicates whether the facility accepts state financed insurance as a form of payment. This does not include Medicaid programs.

This Provider This Provider
No
West Chester
0 (0.00%) Offer this Form
Chester County
6 (42.86%) Offer this Form
Pennsylvania
206 (44.59%) Offer this Form
United States
4,336 (38.10%) Offer this Form

Medicare

Status

Indicates whether the facility accepts Medicare as a form of payment.

This Provider This Provider
Yes
West Chester
1 (33.33%) Offer this Form
Chester County
5 (35.71%) Offer this Form
Pennsylvania
133 (28.79%) Offer this Form
United States
3,598 (31.61%) Offer this Form

Private Health Insurance

Status

Indicates whether the facility accepts private health insurance as a form of payment.

This Provider This Provider
Yes
West Chester
2 (66.67%) Offer this Form
Chester County
10 (71.43%) Offer this Form
Pennsylvania
325 (70.35%) Offer this Form
United States
7,232 (63.54%) Offer this Form

Military Insurance

Status

Indicates whether the facility accepts military insurance as a form of payment. Examples are VA and TRICARE.

This Provider This Provider
No
West Chester
0 (0.00%) Offer this Form
Chester County
4 (28.57%) Offer this Form
Pennsylvania
104 (22.51%) Offer this Form
United States
1,068 (9.38%) Offer this Form

Access to Recovery Voucher

Status

Indicates whether the facility accepts access to recovery vouchers as a form of payment. ATR is a program that provides vouchers for clients for purchase. They can be used for substance abuse treatment and recovery services.

This Provider This Provider
No
West Chester
0 (0.00%) Offer this Form
Chester County
0 (0.00%) Offer this Form
Pennsylvania
0 (0.00%) Offer this Form
United States
1,534 (13.48%) Offer this Form

Payment Assistance

Charts

Sliding Fee Scale

Status

Indicates whether the facility has payment assistance in the form of a sliding free scale. Fees are typically based upon income and other factors.

This Provider This Provider
No
West Chester
0 (0.00%) Offer this Assistance
Chester County
3 (21.43%) Offer this Assistance
Pennsylvania
117 (25.32%) Offer this Assistance
United States
4,762 (41.84%) Offer this Assistance

Payment Assistance

Status

Indicates whether the facility has payment assistance. Check with the facility for details.

This Provider This Provider
Yes
West Chester
1 (33.33%) Offer this Assistance
Chester County
5 (35.71%) Offer this Assistance
Pennsylvania
80 (17.32%) Offer this Assistance
United States
2,725 (23.94%) Offer this Assistance

Special Language Services

Charts

Assistance for Hearing Impaired

Status

Indicates whether the facility has language services for assistance for the hearing impaired.

This Provider This Provider
No
West Chester
0 (0.00%) Offer this Service
Chester County
2 (14.29%) Offer this Service
Pennsylvania
96 (20.78%) Offer this Service
United States
3,104 (27.27%) Offer this Service

American Indian and Alaska Native Languages

Status

Indicates whether the facility has language services for American Indian and Alaska native languages.

This Provider This Provider
No
West Chester
0 (0.00%) Offer this Service
Chester County
0 (0.00%) Offer this Service
Pennsylvania
0 (0.00%) Offer this Service
United States
78 (0.69%) Offer this Service

Spanish

Status

Indicates whether the facility has language services for Spanish.

This Provider This Provider
No
West Chester
0 (0.00%) Offer this Service
Chester County
4 (28.57%) Offer this Service
Pennsylvania
82 (17.75%) Offer this Service
United States
3,054 (26.83%) Offer this Service

Foreign Languages Other Than Spanish

Status

Indicates whether the facility has language services for foreign language services other than Spanish.

This Provider This Provider
No
West Chester
0 (0.00%) Offer this Service
Chester County
0 (0.00%) Offer this Service
Pennsylvania
16 (3.46%) Offer this Service
United States
786 (6.91%) Offer this Service

Reviews and Ratings

 (Details have not been substantiated)

A Review by Anonymous

Gaudenzia, Inc Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

I am not a patient. I am an ancillary mental health provider. The patients do not receive real treatment. They are told to get each other well. Staff curse at and degrade client s. They yell at them. Staff are mean and bullying because they can be. Staff will arrange an outing and on a whim decide no one can go. Staff cash in clients cards to buy goods for them. The staff don’t buy what the clients ask for, spend less and pocket the change. Clients are assigned a counselor. This is who the client must go to to find out what the options are. Some need and ask for individualized therapy. They are often denied for another week “just because you went and asked” By the time their turn comes they are about to leave the facility. The clients are told things like “that’s for me to know and you to find out” when clients ask about aftercare. There is no generator so when electricity goes out the gate that separates men and women is not locked. One male client walked around masturbating during a recent power outage, threatening to rape someone. When clients complain to upper management they find that upper management tells the staff and then clients are treated even worse. The building has mold in the bedrooms coming up from the floor and soaked into the rugs.

Member:
Date:

A Review by Anonymous

Gaudenzia, Inc Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarFull StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Medicaid / Medi-Cal
Details:

I was just a patient at this facility for around 75 days. The program director right now, Carmen Davis, is absolutely horrible. She acts very "street" or "hood" and treats her facility in the same manner. She is racist against white people and actually makes fun of them, especially if someone came from a good family, which is considered a privledge nowadays and shouldn't be used against someone like they do here. The supervisor, Aaron Harris, is good. He seems like he'd know what he was doing when it came to counseling, but you never see him, he spends most of his time in the office or with the guys (I am a female). Within the 75 days I was there, there was about 4 staff changes.. very unstructured. One of the female counselors was coming to work HIGH everyday!! With needle marks on her arms and that counselor ended up not showing up to work one day, than got fired.. rather than being fired for coming in HIGH!! The other female counselor is also "hood" and finds it okay to use hand motions while yelling and finds it okay to scream as loud as she can.. The worst part about NGina is that she sits in group and talks about how important this is or how important that is, then when groups over, she sits outside and smokes with the patients who aren't doing these said things and MAKES FUN OF OTHER PATIENTS WITH THEM!!! There was a group of people who got high, and I mean they had NEEDLES, DOPE, CRACK AND COKE.. And they didn't get kicked out, they were all just put back onto orientation and treated like they were new guys instead.. but when a female gets caught talking to a guy, even just saying a few words, I've seen them kick people out over that.. They want you to tell on people when they're not following the rules, and say it's "helping your fellow sister/brother," then you go and tell on them and the STAFF actually calls it snitching!!! And they make you feel stupid for doing what they told you to do, than again they talk shit about you to the other clients!!! Saying stuff about how they cant believe you told, than in group the staff acts totally different.. YOU CANNOT TRUST THE STAFF WHATSOEVER. If you want help with addiction, help with grieving a loss or any other issues you have, and you think long term care will help, do NOT go here.. there is no actual help. The only thing I got out of here was more clean time and a few good friends that I learned more from than the staff. There are a few good techs here, Jim is great.. Wanese is good too. They're just basically the babysitters, so it sucks that they're not more because those are two people you can really trust. This place needs a new program director.. Carmen does NOT belong here whatsoever, and she's only been there a little while. But she's rude, arrogant, trashy, hood and acts way too street to be in a position such as this. She tells people she wants to see more emotions, than when you cry she says you're dramatic. She contradicts everything she says. She favors people. It's horrible. She talks about the way people dress, gives you a look than tells you to "get your life," which is messed up because not everyone has a lot of things.

Member:
Date:

A Review by Anonymous

Gaudenzia, Inc Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Insurance:
Medicaid / Medi-Cal
Details:

From a family perspective this facility is absolutely horrible! For a Sunday family training session we waited 50 minutes for the 'counselor' who only discussed the rules. No training and no information. My understanding is that the clients even run the groups. Therapeutic community-what a joke.

Member:
Date:

A Review by Anonymous

Gaudenzia, Inc Review
Overall:
Full StarFull StarFull StarFull StarEmpty Star
Care:
Full StarFull StarFull StarFull StarFull Star
Staff:
Full StarFull StarFull StarFull StarFull Star
Facility:
Full StarFull StarFull StarFull StarEmpty Star
Promptness:
Full StarFull StarFull StarEmpty StarEmpty Star
Details:

This is a long term residential drug and alcohol treatment center. A safe haven away from the living environment that enabled the addiction.

Member:
Date:

A Review by Anonymous

Gaudenzia, Inc Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

Look elsewhere. If you do get stuck there do not take anything of value and do not expect anyone to help you. I would have given them a zero but it's not an option.

Member:
Date:

A Review by Anonymous

Gaudenzia, Inc Review
Overall:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Care:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Staff:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Facility:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Promptness:
Full StarEmpty StarEmpty StarEmpty StarEmpty Star
Details:

No one answers the phone. They need some Telephone Etiquette. We have been trying to get some belongings for over a week and they refuse to communicate. Sad !

Member:
Date:

Discussions

 (Details have not been substantiated)
No discussions have been started. Start the first discussion!

Supplemental

Last Modified

Monday, February 28, 2011 2:10 AM MST

Indicates the latest change to the core data for this provider. It does not reflect changes from user input, such as reviews and discussions.

Disclosure

CiteHealth is not associated with Gaudenzia, Inc or Gaudenzia Inc. We do not endorse, sponsor, or take financial incentives from this provider.

Updates & Additional Information

We appreciate any verifiable updates or additional information you may have on this provider.

Nearby Rehab Centers

  1. Rehab Center
    Gaudenzia, Inc
    Located 2.26 miles away in West Chester at 110 Westtown Road Suite 115.
  2. Rehab Center
    Pathway Counseling Services
    Located 2.33 miles away in West Chester at 811 West Chester Pike.
  3. Rehab Center
    Mirmont Treatment Center
    Located 6.46 miles away in Media at 100 Yearsley Mill Road.
  4. Rehab Center
    Malvern Institute
    Located 6.57 miles away in Malvern at 940 King Road.
  5. Rehab Center
    Center for Addictive Diseases
    Located 7.36 miles away in Exton at 479 Thomas Jones Way Suite 800.
Note: There are a total of 43 centers within 25 miles of this provider.

Newest Reviews

West Chester at a Glance

West Chester has a total population of 17,861, of which 2,389 are children under the age of 18 and 1,611 are seniors 65 and older. The median age is 24.6.

Total Population:
17,861
Median Age:
24.6
Males:
8,382 (46.9%)
Female:
9,479 (53.1%)
Children (0-17):
2,389 (13.4%)
Adults (18-64):
13,861 (77.6%)
Seniors (65+):
1,611 (9.0%)
Age Breakdown:
Breakdown of age groups in West Chester
Married:
4,180 (23.4%)
Divorced:
1,015 (5.7%)
Marriage Breakdown:
Breakdown of marriage in West Chester
Hispanic Ethnicity:
1,596 (8.94%)
White:
13,475 (75.44%)
African American:
3,050 (17.08%)
Asian:
261 (1.46%)
Pacific Islander:
13 (0.07%)
Indian:
55 (0.31%)
Other:
650 (3.64%)
Two or More:
357 (2.00%)
Racial Breakdown:
Breakdown of race in West Chester

Health

The average number of disabilities per resident is 0.24, which does not include institutionalized individuals.

Disabilities:
0.24 (Per Capita)
Dialysis Centers:
0
Doctors:
391
Home Agencies:
1
Hospitals:
1
Nursing Homes:
5
Medical Suppliers:
31
Rehab Centers:
3

Wealth

The median family income is $51,018 while the median household income is $37,803. Roughly 17.53% of the population live in poverty.

Family Income:
$51,018
Household Income:
$37,803
In Poverty:
17.53%

Nearby Doctors

Note: These physicians are not associated with this provider. However, an office is nearby.

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