Reviews

Even though this place is state run, it is a mess in many ways. Detox is 6 days no matter how addicted you are or what you are addicted to. This "catch-all" approach is not only ignorant but dangerous. The treatment center is a joke...they care more about getting people in trouble for smoking....which is rampant in this non smoking facility...there is no way to keep people with multiple addictions to quit everything all together....stupid....

This place is a joke for those who willing go and want to help themselves. This is pretty much a get put of jail free card for those who get the choice of jail or rehab. I was there for 2 hours before I was offered meth and witnessed it being used right in front of me. This is no place for someone wanted to get clean. There are more drugs inside there than on the streets.

My son was admitted here. The first thing that struck me was the upbeat attitude of the people around me, including the residents. I heard a lot of laughter from people who were wearing resident armbands. I saw it again when I visited that Sunday. People were shooting hoops, playing ping pong, or just hanging out with family. My son went to class after class after class from 8am to 8pm. In his off time, he worked out. All the instructors had been through the program themselves, so there were no judgments, and no advise that rang hollow. It was a constant onslaught of "correct thinking" to replace "addict thinking." All day every day. On his first night he had a crisis when his anxiety medication ran out. The staff handled it promptly and effectively, refilled his prescription, and calmed him down. They also had me take him to the doctor on a 3-hour pass when they thought his blood pressure was a little high. So whatever it was, they were on it. He's now living there in a kind of "halfway" situation where he can leave, but has a 10pm curfew, still attends meetings, and gets a drug test every week. He's completely happy with the arrangement. No complaints about anything, and I already notice a difference in him. With this living arrangement, I feel as if he's less apt to fall back with his old friends and old thinking patterns. Yay!

I went to 12and 12 and enjoyed it. I would recommend this facility to anyone seeking help.

My neice was at this facility. She was bipolar and was addicted to pain pills. She wrote everyday in her journal that she wanted to kill herself. The staff did nothing. She attempted suicide once by trying to get to her meds and take them all. The staff caught her. A few days later she hung herself. First of all, when someone writes every day they want to kill themselves and you allow them to have a belt, shame on you. Second, she had already attempted it once and no suicide watch. Three, the family was never notified of her attempt or her journal entries. The attempt, the journal entries, and no suicide watch was found out through fellow patients at the facility. Never from the 12 and 12. Do not use this facility. They never cared for her like her family did.

I was a client in 12 palms and I can honestly say it was the most amazing expierence I had ever had. They taught me how to live life and live life sober. I am almost a year sober now and could not be anymore happier thanks to 12 palms. If you want a life free from addiction this is the place to go! Very very nice and peaceful place with great food, nice staff, and comfortable and excellent living arrangements. Today I have the opportunity to help others in 12 palms and see how the facility really changes lives. The owners and staff are amazing people with great hearts and really have a passion for recovery and helping others. I would recomend this facility to anyone who is seeking out a addiction free life.

12 palms isn't like any other rehab I've been to they actually care about you. They understand that the solution is in the 12 steps of Alcoholics Anonymous so they allow you to get a sponsor and start working the steps while in treatment which is the key to staying sober. Thirteen months later and I haven't had a drink. The clinical staff there is great they are very hands on, from the technicians all the way up to the director I received personal help from everybody and they're still willing to help me to this day. The facility is located on a beautiful bay front property with recreational and living quarters that made my stay at 12 palms comfortable. I can't credit my recovery entirely to 12 palms but they sure did a lot for me and I'm no one special they do it for everybody. My counselor was awesome she provided exactly what I needed and did it with love. I reccomend 12 palms to anyone suffering from addiction.

This facility is one of the best and I'd recommend it to anyone in need. The staff is friendly and extremely helpful. There was activities showing me there could be fun in recovery. The groups and one on one sessions not only helped me but my family as well. Making my return to them much happier and for that I am extremely grateful. I still use everything I was taught there as I continue my journey. Thank you 12 palms!

I have struggled with an addiction problem from a young age. I came in contact with 12 Palms for the first time in 2009. The program was amazing, the staff was wonderful, and the counseling really enlightened me of what my true struggles were. The program fully set me up to be able to live when I graduated back to society. They personalized their program to meet my needs as a client and helped me get into a safe living situation when I was leaving. I was a repeat client of 12 palms for a couple years. The best thing I got from 12 palms was they never gave up on me, showing me I was worth living the better life they had the answer to. I am proud to say today I have a little over 2 years clean and sober, and can honestly say without 12 palms the chances of me ever cleaning up my life were very low. Thank you 12 palms for helping me save my life, even when I didn't think it was worth saving. I have an amazing life today and it all started with my stay at 12 palms a little over 2 years ago. If you need help and don't think anyone can help, call 12 palms, they are fantastic.

12 palms rehab saved my life!!! The gratitude I have in my heart for this place is undying. The staff is truly amazing, they made me feel welcome and loved from the moment I walked through the doors. The counselors are incredible and are individualized to meet your specific needs as a patient . They helped me realize my problem and therefore we could focus on the solution , which no other place had done. 12 palms also allows clients to do 12 step big book work which is ESSENTIAL to staying sober !!!! We actually worked the steps with our sponsors on a daily basis , and full access of calling them/ going on pass with them, etc. This was infact life saving for me because no other treatment center (and I had been to 5 previous to 12 palms) had ever used this 12-step approach. The food is off the charts with a variety to choose from, the center & housing facilities are quite clean & organized, the house is cozy and yet there is so many fun activities to do.. Yes, hard work, group therapy , one on one counseling can be rigorous but 12 palms allows us to see how FUN recovery can be! I got sober at 19 years old and needed to know recovery wasn't boring , and 12 palms opened my eyes up to that .. We went deep sea fishing, bowling, mini golfing , horse back riding , to the beach, movies, lazer tag . The list goes on and on!! 12 palms is the BEST rehab in the world it saved me. I am currently 20 years old now with nearly 18 months of sobriety since stepping foot thru 12 palms doors. I recommend this place to anyone who wants another chance at life and to see how truly beautiful life can be drug free. Thank u 12 palms for saving me.

What an incredible place to find recovery and get better! Located in an old estate on the Indian River, 12 Palms Recovery Center is just beautiful! Lots of good qualified staff and lots of peace and serenity in the grounds itself. It is not like an institution type setting. They have excursions to the beach, deep sea fishing and surfing! Can you believe that they actually take you surfing if you wish. A really nice blend of men and woman who were happy for the most part to be there. I spoke to several clients there who were going through the program and one guy had only 10 days left of 60. He said he felt better than ever and felt the place as he put it "saved his life" He seemed to me to be ready to go out and live sober and free of addiction. He knew all about the 12 steps and the importance of going to AA. What more could someone ask for when they have a family member or a friend dying from addiction. Get Them To Treatment! Get them to 12 Palms Recovery Center! Treatment Works! 12 Palms is affordable and has the experience to help even the most hard core addicts. Who wouldn't want to go to South Florida to relax and heal and get sober? I highly recommend Mr Winn and his staff. They are truly caring people, they get results and you will love the facility and all the fun things to do while you are there. . Sincerely Dr Tred J Rissacher

I was Referred here by my attorney. I was told I would be able to take care everything in one day to fulfill my requirements. I was filled with dread thinking this is going to be a horrible experience. I was very pleasantly surprised by the humanity showed to me By the two people who run the place, Bree and Jimmy. I was Constantly teased by Bree that ,As she put it , she was just there to cycle us through,Not to assist us in anyway, in making better decisions. She also insisted she had no heart!😊I can assure you your money is well spent !!!Not only did it help me to win my case , Bree and Jimmy are truly, two people who are just ,Walking ,Talking,Gigantic Hearts with feet!!! And they are two people who truly care about and believe in what they are doing and the impact they have in this world. Give them the opportunity , Not only will you not regret it,they will be able to help you with your case . You will definitely be richer for it. Jimmy and Bree ,I salute you!!!

I couldn't ask for a more compassionate place to go. The counselor and his assistant were very kind. I feel I am on a stable path to recovery with the informative and productive group sessions. I felt understood and cared about. I would recommend to anyone seeking outpatient care.

I found this facility through a friend who had lived there previously. The staff went out of their way to help me get adjusted to transitional living. I attended the treatment program and I can truly say that I was able to change my behaviors and outlook as a result of the program. The counselor stated that they would provide the residents with the tools for success, however they also indicated that it was up to the person to make it work. I worked the program and my family and I have been grateful to this program. Today I am clean and sober as a result!!

This place is owned and run by a slum lord named Maria Freeman. Google her and see the Channel Seven report to see the living conditions first hand. Mushrooms growing out of ceilings, rats and ready feces, bed bugs, holes in walls and ceilings, roaches, utilities constantly being shut off, no management, offers NONE of the services it claims to, illegal lockouts, violence and theft due to lack of management, fraud, two to a room (so no privacy), and so much more. You get all this for $575 a month.

Staff was helpful and verying caring for my mother! Would not use a different company to take care of any of my loved ones

Administrator and Director of Nursing are rude and unprofessional. Nurses were poorly trained.

Will this insurance cover drug rehab

they did nursing to my mother, great services

the staff is amazing not judging no one... they are truly there to help others reach all there goals in staying clean, the staff is very understanding and is there when ever you need them!

This place is in need of some counselors who aren't going to relapse, like the ones in Towanda. They want to tell people about the repricussions of drugs??? Haha. What a joke!

Care was compassionate,caring,and they were flexable with thier scheduling to suite our families needs.

We had a good experience for our aunt.

A-1 provided excellent service for my mother and personally helped me understand and obtain the best level of care for her. Their personal service has been extremely help especially since I live in another state.

I have never been to a facility that was more unprofessional. All I needed was a D&A assessment. Not only did they take weeks to complete the assement. I had to call them MANY times prompting them to call the collateral wittnesses. My urinallis came back clean and my assesment was very low, however since I made the director mad by calling her unprofessional she decided to add a 1 day informational class to my assessment which of course they provide and charge for. I am in a custody battle and this was crutial to my case. Making the director/owner of this agency angery will hurt the outcome of your assessment. Use with extreme caution!

Great staff and excellent treatment provided. I would recommend anyone attend treatment at A-1 Solutions Counseling. Very helpful

Was a deaf patient, enrolled and set up an interperter in a week's advance, Anne Larsen never got me interperter in, and when class started she said to me " you don't need an interpeter, we will talk loud and slowly to you " Missed 6 weeks of lectures and Group thanks to Anne Larsen's "nonexistant concern", it appears she cares more about slapping fees and fines that she keeps forgetting to mark down in her damn book,tryin to accuse me of being absent for a day i clearly remember loathing class cuz i could had been at an bbq. I hope her annoyin dog thats in the class room bothering everyone during group enjoys poopin on all the damn receipts Anne Drops under her desk. Maybe you need some glasses Anne. DO NOT GO TO A-1 Soulutions in everett or you will suffer like i did P.S. The judge dropped the case on me after i told him about this :)...Someone needs to take this old Cocakoo out of the pigeon pen I am very very serious.

Omnicure Home Health, although a small startup agency but provided very good care for my mom. Most of the time their skilled nurses and physical therapists showed up on time. They were very courteous and sincere. My mom was very happy.

The people at this agency are so nice and caring. I am glad I switched.

It seems they never have people to send out. 4 days out seven I find myself calling in sick or taking vacation because they have no one available, even if their staff is waiting for a call. The staff is not well trained to care for elderly as they spend their time on their cell phone watching games instead of watching their patient. The worst however is the coordinator who doesn't even inform you that someone is coming, you just hear a knock on the door ad you let a perfect stranger enter your house.

Family business with a few employees. i'm going to assume that the owners of ABA treat their employees like garbage. These people are rude and nasty, especially the owner (woman) I decided not to go with them. Will take my business elsewhere.

Wonderful program! They have a flexible schedule with daytime, evening and Saturday hours and the staff was very friendly and helpful. I would definitely recommend to anyone in need of these types of services.

Considering NO ONE would help me help my mother out of our car(she could not walk) and into the hospital in what was an emergency, which I later had to do myself by going back in and asking for a wheelchair, I am rather upset with the front office staff. The nurses working in the back where the patients rooms are are wonderful people, but the receptionist is what really got to me. I asked for something simple, help in getting my mother into the waiting room, and instead was left to do it myself, panicking, of course, in what was an emergency situation. It took approximately an hour before my mother was called in and roomed, and more than an hour later after that we were finally seen by a doctor.

There was only 1 CNA to change and dress my dad , he fell and broke bones in his spine and died . the 1st wk he had bloody mouth because they did not swab it like the previous hospital did . This home still had 4 star rating on Med.gov . Why ??

There is not enough staff and the staff that comes to get a job leave when they see how residents are taken care of the leave, Some of the staff that ARE there, are rude to the residents, THE ONE really good thing is he food.

I can't believe the state of Missouri has allowed this facility to remain open! Horrific!!!

my grandaughter had services through abbott home care. would definitely use the again.

The staff repeatedly use the same vague excuses to avoid directly answering questions. The food is not acceptable and needs a REAL DIETICIAN and English speaking kitchen staff. The Medical staff do not provide appropriate medical care. The Facility is filthy. The laundry gets lost, goes missing. The Residents STEAL, BEG, LIE, ARE FILTHY, APPEAR HOMELESS...... Residents, regardless of their level of functioning are not treated with Dignity or Respect. Need I say more?????

Terrible staff terrible food unprofessional staff. The director lied and got me wrongly hospitalized and lied and said I was suicidal amongst other things when I wasn't

Excellent care! Beyond expectations!

Medicare has closed their doors due to bad inspections, service, and terrible service.

Aberjona was the worst mistake my family ever made. The rooms are dated, the quality care was horrible. Patients left in urine soaked bed for hours on end, food gross, aides not in tune to pt needs and rather abusive, therapist spent more time talking than working. Beds never changed. Diabetic patient woke up in the middle of night to be given ice cream clear case elder abuse. Found family memeber crying everyday on my visit. This the worst facility I have ever been too. Do yourself and your family a favor seek medical care elsewhere. Family member put in with roomates when she was to be isolated brought to their attention but they just ignored my concerns.

Very unhappy with the treatment of my family member, fell with fractures and was being assisted with a CNA who was chatting and not paying attention to what she was doing. The incident was reported until 24 hours later

NOTE: I filled in the above blanks because the form forced me to. After one visit, we decided NOT to use this facility. First impression: the "front" door -- which is around the back -- has seven steps to reach the door! (The other entrance, at ground level, is difficult to find). Second, we were shown around by an uninterested/bored RN who was curt and seemed reluctant to spend more than about 10 minutes with us. Finally -- the clincher -- the smell of stale urine overwhelmed us when we got off the elevator at the patient floor. Worse than the smell of a bus-station men's room. In addition, we visited after dinner and the halls were filled with drowsy (drugged??) patients who showed no spark -- though all seemed clean and well cared-for. Questions: rdanca@gmail.com

I am an 87 year old female who is veary pleazed with this place og business.

"healed me in a luxurious setting"

I'm very grateful to the Abigail nursing home for their superb care that I received after my surgery. Everyone was a true professional. Thank you

It's unfortunate that our elders are put in such a facility were some of the workers do not care. The state should supervise this facility on a regular basis. This nursing home needs major changes not only to the appearance of the building but it also needs a shake down with the employees. Some are rude and can careless.

Staff was horrible. All overweight smokers. Complained to the administrator, who was very rude, and got nowhere. Would not recommend!!

I was very pleased with the service I received. I recommend using this agency.