Assessment & Treatment Associates Review by Anonymous

A member review of the rehab center completed on Wednesday, July 29, 2015 6:21 PM MST.

Overall

Full StarFull StarEmpty StarEmpty StarEmpty Star

Care

Full StarFull StarEmpty StarEmpty StarEmpty Star

Staff

Full StarFull StarFull StarEmpty StarEmpty Star

Facility

Full StarFull StarEmpty StarEmpty StarEmpty Star

Promptness

Full StarEmpty StarEmpty StarEmpty StarEmpty Star

Details

The corporate office in Bellevue does not return phone calls regarding insurance issues. The staff has gotten confused about appointment time....or made appointments when they were specifically told there was a work conflict. The staff is not knowledgeable about the insurance plans, and getting to the insurance person in Bellevue is like trying to get an audience with God..the facility in Mountlake Terrace smells like old cigarettes and is not inviting to even sit in while waiting for an appointment..Very Frustrating.

Member

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