New Beginnings Addiction Recovery Center Review by Anonymous

A member review of the rehab center completed on Thursday, May 11, 2017 9:46 AM MST.

Overall

Full StarFull StarEmpty StarEmpty StarEmpty Star

Care

Full StarFull StarEmpty StarEmpty StarEmpty Star

Staff

Full StarEmpty StarEmpty StarEmpty StarEmpty Star

Facility

Full StarFull StarFull StarEmpty StarEmpty Star

Promptness

Full StarEmpty StarEmpty StarEmpty StarEmpty Star

Details

Worst mistake of my life. The clinical director was rude. My child used drugs while there. A staff member was giving him cigarettes and she KNEW he was only 15. The head nurse never returned my calls and when I finally called and she picked up the phone she was sounded uneducated and clueless. They also charged me much more for room and board then they charged someone else. For the same exact room. Then financial department said something about the other persons insurance paid better. The last time I check "balance billing" was illegal.

Member

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