Palmetto Addiction Recovery Center Review by Anonymous

A member review of the rehab center completed on Monday, July 10, 2017 12:34 PM MST.

Overall

Full StarEmpty StarEmpty StarEmpty StarEmpty Star

Care

Full StarEmpty StarEmpty StarEmpty StarEmpty Star

Staff

Full StarEmpty StarEmpty StarEmpty StarEmpty Star

Facility

Full StarEmpty StarEmpty StarEmpty StarEmpty Star

Promptness

Full StarEmpty StarEmpty StarEmpty StarEmpty Star

Details

I tried contacting multiple staff members of Palmetto, many times via phone and email, during my son's stay. The only person that returned my call was Stewart. Stewart was great!!! He was very helpful in providing information. Philip, one of the staff members FINALLY contacted me. We had a brief phone conversation. He was very angry and condescending. I did not appreciate, the way he handled the phone call or the way he was spoke to someone he did not know. After, our unproductive phone conversation. It was brought to my attention that Phillip, had attacked my character, by saying, I was angry and an enabler. If, this is the way a counselor handles a family members, it is truly a poor reflection on Palmetto. I will definitely, make it very clear the Better Business Bureau, Google, yelp, Facebook and any other forum or public media site how people are handled at this facility.

Member

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