Palmetto Addiction Recovery Center Review by Anonymous

A member review of the rehab center completed on Monday, July 10, 2017 1:18 PM MST.

Overall

Full StarEmpty StarEmpty StarEmpty StarEmpty Star

Care

Full StarEmpty StarEmpty StarEmpty StarEmpty Star

Staff

Full StarEmpty StarEmpty StarEmpty StarEmpty Star

Facility

Full StarEmpty StarEmpty StarEmpty StarEmpty Star

Promptness

Full StarEmpty StarEmpty StarEmpty StarEmpty Star

Details

BEWARE I tried contacting multiple staff members of Palmetto, many times via phone and email, during my son's stay. The only person that returned my call was Stewart. Stewart was great!!! He was very helpful in providing information. Philip, one of the staff members FINALLY contacted me. We had a brief phone conversation. He was very angry, disrespectful and condescending. I do not appreciate, the way he handled the phone call or the way he was spoke to someone he did not know. Philip seem to be very upset, because I have a different opinion. After, our unproductive phone conversation. It was brought to my attention that Phillip, had attacked my character by saying, I was angry and an enabler. If, this is the way a counselor handles a family members, it is truly a poor reflection on Palmetto. The living conditions at Palmetto are worse than being in jail. I when for the weekend to visit to my son. I noticed the water had a very DARK discoloration. Apparently. They cannot pass water inspection. With the facility Charging approximately of $25,000- $30,000 for a 90 day program. My son only received $40 a week for FOOD!!! This is ridiculous!!!! At their approach to rehab is definitely different!!! In my opinion this place should not be operating. And definitely should reevaluate their staff. I will definitely, make it very clear the Better Business Bureau, Google, yelp, Facebook and any other forum or public media site how people are handled at this facility.

Member

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