Bentleys Extended Care Review by Anonymous

A member review of the nursing home completed on Tuesday, July 23, 2019 12:31 AM MST.

Overall

Full StarEmpty StarEmpty StarEmpty StarEmpty Star

Care

Full StarEmpty StarEmpty StarEmpty StarEmpty Star

Staff

Full StarFull StarEmpty StarEmpty StarEmpty Star

Facility

Full StarFull StarEmpty StarEmpty StarEmpty Star

Promptness

Full StarEmpty StarEmpty StarEmpty StarEmpty Star

Details

I placed my mother in this facility for one month. In that month she was dry one time when I came to visit her. I requested a few specific needs she had, to be kept dry warm and free of bruises. I went to management every time she was in an hours old diaper. I was assured they would address the issue. I'm sure they did. However, the staff does not seem to read the requests of the family. My mother is more comfortable in an undershirt. I made that request up front, yet over and over again I would have to put on one her when I came to visit. Very large bruises were found on her legs just above her knees, inner thigh and outer. I never heard any resolution as to how it happened or what was done. DO NOT TAKE YOUR LOVED ONE HERE. It has a 1 rating for a reason.

Member

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