Regional Hospice of Western Connecticut Review by Anonymous

A member review of the home care agency completed on Saturday, March 14, 2020 5:22 PM MST.

Overall

Full StarEmpty StarEmpty StarEmpty StarEmpty Star

Care

Full StarFull StarEmpty StarEmpty StarEmpty Star

Staff

Full StarEmpty StarEmpty StarEmpty StarEmpty Star

Facility

Full StarEmpty StarEmpty StarEmpty StarEmpty Star

Promptness

Full StarEmpty StarEmpty StarEmpty StarEmpty Star

Details

Nurses who came to the house were incredibly insensitive and lacked compassion. The end of life kit was not checked by one nurse at each visit or at all. A powerful pain medication was mislabeled by the same nurse. we felt they were in the wrong line of work and are deeply saddened from this Hospice denying us what friends had with their Hospices from other agencies and in distant states. There was no peace of mind at all-----------just severely increased stress and lack of information.

Member

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