FMC Westerville Dialysis Review by Anonymous

A member review of the dialysis center completed on Friday, June 20, 2008 2:26 PM MST.

Overall

Full StarFull StarEmpty StarEmpty StarEmpty Star

Care

Full StarFull StarFull StarEmpty StarEmpty Star

Staff

Full StarFull StarEmpty StarEmpty StarEmpty Star

Facility

Full StarFull StarFull StarEmpty StarEmpty Star

Promptness

Full StarEmpty StarEmpty StarEmpty StarEmpty Star

Details

June 20 -I normally never have a bad thing to say about this center but today was just too much! There appears to be trouble staffing the unit correctly. Many families must wait an 1 to 2 hours or longer before their family member is called for their appointment time of 2:00, 3:00 or 4:00. So everyone is behind by an hour or usually much longer. The staff are taking there problems out on the patients and families. I think something like quality control or a regional manager should get involved in what is happening here. I am sure there are other places to go to make complaints.

Member

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